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Related Manuals for ABB ABB-Welcome
Summary of Contents for ABB ABB-Welcome
- Page 1 2TMD041600D0041 │ 31.07.2018 Product manual ABB-Welcome 83342-500 IP gateway...
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Page 2: Table Of Contents
Technical data ............................... 8 Mounting/Installation ............................9 Requirement for the electrician ......................9 Generate certification file ......................... 10 Mounting ............................11 Commissioning ............................12 Match APP with ABB-Welcome IP Gateway ................... 12 8.1.1 System requirements ........................12 8.1.2 IP Gateway start-up ........................13 8.1.3 Manual configuration ........................18... - Page 3 Table of contents 9.5.1 Home page .............................54 9.5.2 Favorites page ..........................55 9.5.3 History page ...........................56 9.5.4 Setting .............................57 9.5.5 Call from outdoor station ........................58 9.5.6 Call from indoor station / guard unit ....................59 9.5.7 Call from apartment doorbell ......................60 9.5.8 New version notice .........................61 ®...
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Page 4: Notes On The Instruction Manual
Please keep this manual in a safe place. If you pass the device on, also pass on this manual along with it. ABB accepts no liability for any failure to observe the instructions in this manual. Safety Warning... -
Page 5: Intended Use
Intended use Intended use Intended use The device must only be operated within the specified technical data! The device is used for door communication and video transmission. To set up the device requires an external device (laptop). Improper use The device is dangerous if used improperly. Any non-intended use is deemed improper use. The manufacturer is not liable for damages resulting from such improper use. -
Page 6: Environment
ABB devices All packaging materials and devices from ABB bear the markings and test seals for proper disposal. Always dispose of the packing materials and electric devices and their components via an authorized collection facility or disposal company. -
Page 7: Product Description
Product description Product description The IP gateway is a Welcome door communication system and is used for door communication and video transmission. ■ The IP address makes communication possible between the Welcome door communication and the local IP network. It also allows use of the Busch-ComfortTouch ®... -
Page 8: Technical Data
Technical data Technical data Designation Value Operating temperature -25 °C…+55 °C Protection IP 20 Single-wire clamps 2 x 0.28 mm² - 2 x 0.75 mm² Fine-wire clamps 2 x 0.28 mm² - 2 x 0.75 mm² Bus input voltage 20-30 VDC Size 10 U │8... -
Page 9: Mounting/Installation
Mounting/Installation Mounting/Installation Warning Electric voltage! Dangerous currents flow through the body when coming into direct or indirect contact with live components. This can result in electric shock, burns or even death. – Disconnect the mains power supply prior to installation and/or disassembly! –... -
Page 10: Generate Certification File
Mounting/Installation Generate certification file ■ Terminate all branches of the wiring system via a connected bus device (e.g., indoor station, outdoor station, system device). ■ Do not install the system controller directly next to the bell transformer and other power supplies (to avoid interference). -
Page 11: Mounting
Mounting/Installation Mounting The MDRC must only be installed on mounting rails according to DIN EN 500022.The MDRC is latched onto the mounting rail. │11 Product manual 2TMD041600D0041... -
Page 12: Commissioning
Voice-over-IP ("VoIP") connections. Laptop, tablet PC or similar device with an Internet browser for access to MyBuildings portal ■ at address http://mybuildings.abb.com and for the configuration of the IP gateway in the home network. Mobile app If you want to use the Welcome mobile app from the Internet, the following requirements must also be met: ■... -
Page 13: Ip Gateway Start-Up
Commissioning 8.1.2 IP Gateway start-up The IP gateway has a user interface that can be reached via an Internet browser. The user interface can be opened from every computer that is part of the same network as the gateway that is to be configured. For the initial startup of the IP gateway a few basic settings need to be made in this user interface. - Page 14 Commissioning Option 1: Commission with the Windows UPnP service Preconditions ■ There is a DHCP server on the network, e.g. integrated in the router. ■ The IP gateway is connected to the router by a LAN cable. The PC is connected to to the router by a LAN cable ■...
- Page 15 Commissioning Note ■ If the browser does not open automatically, the device properties appear instead. Copy the displayed IP address, e.g. 192.168.0.180, and enter it manually into the browser's address bar. ■ If the IP-Gateway icon can’t be found, you could check the Windows firewall. For example, turn off the windows firewall.
- Page 16 Commissioning Option 2: Enter the IP address directly Preconditions: ■ There is a DHCP server on the network, e.g. integrated in the router. ■ The IP gateway is connected to the router by a LAN cable. The PC is connected to the router by a LAN cable ■...
- Page 17 Commissioning 4. Open the user interface of your router. Enter the DHCP server address directly into the address line of your browser. Here you will see a list of all connected devices including their names and IP addresses. Copy the IP address of the device "IP gateway".
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Page 18: Manual Configuration
Commissioning 8.1.3 Manual configuration Preconditions: ■ The IP gateway is connected to the PC directly by a LAN cable. The IP gateway is connected and ready for operation. ■ 1. Link the external device in a common network to the IP gateway. 2. -
Page 19: Setup Of The Mobile Devices With Ip-Gateway
Setup of the mobile devices with IP-Gateway Step 1: Registering and logging into MyBuildings portal 1. Open page https://mybuildings.abb.com,register yourself as new user. 2. Input the username,password and mailbox to receive your active link. 3. Read and accept both of the items. - Page 20 MyBuildings portal and the name of the IP gateway. Click the login button to connect the IP gateway with the portal. Step 3: Installing the "Welcome " app You can download the ABB-Welcome app from Google Play or the Apple App Store directly by entering keyword "ABB Welcome". │20...
- Page 21 Commissioning Step 4: Coupling the IP gateway and "Welcome " app 1. Smart phone: Open the Welcome APP, input the user name and password, click the "Setting" --- "Manage IPGW" 2. Smart phone: Choose correct IP-gateway, click "Pair", the status will change to "Request Pending".
- Page 22 Commissioning 3. IPGW: On "APP management" page, Click "Handle", select permission on "Permission setting" page then click "Save". │22 Product manual 2TMD041600D0041...
- Page 23 Commissioning 4. IPGW: Input integrity code which is displayed on smart phone, click "Confirm". If the code is correct, IPGW will pop up a window to display "Paired successfully!" and then display the status as "Paried". On smart phone, we also can see the status as "Paired". │23 Product manual 2TMD041600D0041...
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Page 24: Website Setting
Commissioning Website setting 8.2.1 Network information The network information appears after logging in. The "Network information" page display the IP gateway settings currently used. IP address The IP address is the address for accessing the connected IP gateway. You need this address to log into the configuration interface! Portal client information Display the connection status between IP gateway and server. -
Page 25: Network Configuration
Commissioning 8.2.2 Network configuration You can configure your device as required on the "Network configuration" page. DHCP Select "DHCP" if the device is to automatically obtain an IP address. Static IP address Please note that the IP address of the gateway does not change when a static address is assigned. -
Page 26: Basic Settings
Commissioning 8.2.3 Basic settings You can adjust the basic settings for the IP gateway on the "Basic settings" configuration page. Address of the indoor station The address of the indoor station indicates which call button on the outdoor station is used to control the IP gateway. -
Page 27: Modify Password
Commissioning 8.2.4 Modify password You can change the password on this configuration page. Current password Enter the password previously used. New password Enter your new password. Confirm new password Enter your new password again. Note You can only change the password for the currently active user. Please follow the general recommendations for generating strong passwords. -
Page 28: Device Settings
Commissioning 8.2.5 Device settings All outdoor stations to be connected to the IP gateway (max. 9) must be listed in the Device settings. │28 Product manual 2TMD041600D0041... - Page 29 Commissioning Add device You can add individual devices on this page. Select the required device type from the "Device type" drop-down list. Note The floor call button is already set up as the default device. The device name can be adjusted as required. [1] Outdoor station Device ID Enter the address set on the first control dial of the outdoor station (1 –...
- Page 30 Commissioning [2] Indoor station Device ID Enter the address set on the first control dial of the indoor station (1 – 250). Name The device name, e.g. for incoming calls, appears on the display of the mobile device or Busch- ComfortTouch®.
- Page 31 Commissioning [3] Guard unit Name The device name, e.g. for incoming calls, appears on the display of the mobile device or Busch- ComfortTouch ® . Assign intuitive names. │31 Product manual 2TMD041600D0041...
- Page 32 Commissioning [4] Actuator Device ID Enter the address set on the first control dial of the indoor station (1 – 199). Name The device name, e.g. for incoming calls, appears on the display of the mobile device or Busch- ® ComfortTouch .
- Page 33 Commissioning Refresh camera list If there are cameras connected with camera interface and are associated with indoor station, the camera list can be refreshed by press this button. Meanwhile, the camera list can be synchronized in paired Welcome APP automatically. If the cameras belong to indoor station, after set the indoor station address in "Basic settings ", the associated camera lists will be got automatically by pressing "refresh camera list"...
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Page 34: Portal Login
Commissioning 8.2.6 Portal Login 1. Rigister a new username from this website https://mybuildings.abb.com 2. Input the username, password and mailbox to receive your active link. 3. Read and accept both of the items. 4. Click the “Register” button. 5. Activate your user account by your mailbox. -
Page 35: App Management
Commissioning 8.2.7 APP Management Modify Click the "Modify" button to change your settings. The current settings appear and can be modified. Delete Click the "Delete" button to remove a user from the list. │35 Product manual 2TMD041600D0041... -
Page 36: Associated Comforttouch
Commissioning 8.2.8 Associated ComfortTouch Associated ComfortTouch 2.x ® The IP gateway can be used to control Busch-ComfortTouch of the series 2.x. The Busch- ® ComfortTouch firmware must be version 2.4 or higher. 1. Create a user, e.g. ComfortTouch1. 2. Set the compatibility mode to "Yes". 3. - Page 37 Commissioning Associated ComfortTouch 3.x The IP gateway can be used to control Busch-ComfortTouch ® of the series 3.x. You can create up to three new users and administer your user settings on this configuration page. The ID is the sequential number of the user. User name All assigned accounts are displayed under "User name".
- Page 38 Commissioning Add user Click the "Add user" button to create a new user. User name Enter the name of the new user in the "User name" input field. A total of 3 different users with different roles can be created. Password Enter the required password of the new user in the "Password"...
- Page 39 Commissioning Surveillance The user can use ComfortTouch to establish a video connection to the outdoor station without there being a door call. Unlock Specify if the door can be opened by ComfortTouch or not. Save new user Click the "Save" button and the new user is saved. Modify Click the "Modify"...
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Page 40: Import / Export Configuration
Commissioning 8.2.9 Import / Export configuration Note The option to create and replace an IP gateway configuration file is for service purposes For details, please contact your electrical installer. │40 Product manual 2TMD041600D0041... -
Page 41: Firmware Update
Commissioning 8.2.10 Firmware Update The IP gateway has the option to manually update the device software. Note ■ Device updates are not normally required and should only be carried out for troubleshooting purposes. To update the device, please contact your electrical installer. -
Page 42: Ntp Settings
Commissioning 8.2.11 NTP settings The "NTP (Network Time Protocol) settings are used to define with which time signal the IP gateway is synchronised. There are two options for synchronisation: Synchronisation via the Internet 1. Select the Internet time (NTP) setting. 2. -
Page 43: Version Information
Commissioning 8.2.12 Version Information The "Version Information" configuration page provides information about the hardware and software components of the IP gateway and is required for service purposes or error diagnostics. Note Before updating the firmware, always check if the update bears a date more recent that the software already installed. -
Page 44: Operation
Operation Operation All configurations are set in the browser interface. General buttons in the configuration "Log off" button Click the "Log off" button at the top right to leave the configuration interface as a logged-on user. You can leave the configuration interface at any time. "Reset"... -
Page 45: Login
Operation Login The IP address shows you the IP address currently used by the device. The MAC address shows you the MAC address currently used by the device. Language The default language is English, and clicking the flag can select other languages. User name Enter the values in the "User name"... - Page 46 Operation "Login" button After change the default password,you need to login again by new password. Click the "Login" button to display the configuration menu. The window with the network information appears. “Switch to Security Login” button The http-connection is insecure. Please use IP-Gateway in home network, no port forwarding or port mapping to avoid being attacked and hacked.
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Page 47: Reset
Operation Reset Note If you forget your user name and password, you can reset the IP gateway back to its factory settings. The "Reset" button is located on the front of the IP gateway behind a flap. Performing the reset Press the "Reset"... -
Page 48: Configuration For Telephone Gateway
Operation Configuration for Telephone Gateway Via one IP-Gateway, the computer or laptop can configure all parameters configured by telehpone. 1. Enter the homepage: Function The default language is English, and clicking the flag can select other languages Select Telephone Gateway from Device list Click “Login“... - Page 49 Operation 2. Start searching the device Function Click "Refresh" to search all existed Telephone Gateway. Click "Exact Search" to search the targeted Telephone Gateway. Telephone Gateway number must be input firstly. │49 Product manual 2TMD041600D0041...
- Page 50 Operation 3. The result of seaching is displayed as follows: 4. Select a Telephone Gateway device in the list, and input the password. Default password:1234. │50 Product manual 2TMD041600D0041...
- Page 51 Operation 5. If the password is correct, it will display as follows: Function Click "Edit" to change the password, all passwords are 4 digits and plain code Installer can select "Enable" or "Disable" for Direct-accept from the list Installer can Enable/Disable "Call Divert for All Indoor Stations" This Admin Password is used when user logins TGW Installer can edit Default Phone Number directly with maximum 16 digits Installer can Enable/Disable "Indoor Station PIN Active for all Indoor Stations"...
- Page 52 Operation Function After imported, installer must click "Send" to send these parameters to Telephone Gateway (This is only for replacement in field) Click "Import", can import parameters from a file in *.txt format. The file contains a JSON datastructure. To create a propper import file, export an example at first to have a template for the necessary structure.
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Page 53: Integrating Mobile End Devices With The Welcome App
® app is available in two versions and supports the iOS and Android operating systems. You can download the ABB-Welcome app from Google Play or the Apple App Store directly by entering keyword ”ABB Welcome“. 1. Install the Welcome® app on your smartphone or tablet PC. -
Page 54: Home Page
Operation 9.5.1 Home page After pairing the mobile APP with IP-Gateway, the APP will synchronize the lists from IP- Gateway automatically. All the devices should be set in IP-Gateway PC website in advance. Function Friendly name of IP-Gateway. If more than one IP-Gateway paired with the APP, you could click drop-down box to choose the desired IP-Gateway to control. -
Page 55: Favorites Page
Operation 9.5.2 Favorites page 1. Add the list: Click “+” button, select the favorite function, click “Done” to save. 2. Delete the list: Press the bar and drag to the left. Then click “Delete”. │55 Product manual 2TMD041600D0041... -
Page 56: History Page
Operation 9.5.3 History page 1. View the history: Click the snapshot to show the details. Incoming call Outgoing call Missing call 2. Delete the history: Hold the bar and slide to the left. Then click “Delete”. 3. Add to blacklist: Select one record(Only the intercom call record can be set as blacklist), Click “blacklist”... -
Page 57: Setting
Operation 9.5.4 Setting Function Choose Ringtone type (outdoor/apartment/others). For Android mobile, there are more ringtones (from mobile itself) to choose. Repeated Ringtone. If this function is activated, the ringtone will ring 30 s during the calling. Mange IPGW. This function is to pair mobile APP with IP-Gateway. Click “Blacklist”.Hold the bar and slide to the left. -
Page 58: Call From Outdoor Station
Operation 9.5.5 Call from outdoor station Function Press this icon to accept the call. Press this icon to release a lock. The 2nd-lock function need to be set by IP gateway. Press this icon to control designated switch actuator. The function needs to be activated through IP-Gateway setting firstly. -
Page 59: Call From Indoor Station / Guard Unit
Operation 9.5.6 Call from indoor station / guard unit Function Press this icon to accept the call. This function is disable in this case. Press this icon to control designated switch actuator. The function needs to be activated through IP-Gateway setting firstly. See chapter Add device. Press this icon to reject the call. -
Page 60: Call From Apartment Doorbell
Operation 9.5.7 Call from apartment doorbell When the level pushbutton is pressed, a message will pop-up on mobile to inform you. │60 Product manual 2TMD041600D0041... -
Page 61: New Version Notice
Operation 9.5.8 New version notice If there is a new firmware, a window will be popped up to remind the upgrading. │61 Product manual 2TMD041600D0041... -
Page 62: Integrating A Busch-Comforttouch
Operation ® Integrating a Busch-ComfortTouch 3.0 or higher ® ® The Busch ComfortTouch series 3.0 or higher can be connected to a Busch Welcome system directly via the IP gateway. 1. Create a user, e.g. ComfortTouch1, in the IP gateway. See section "Create new user". 2. -
Page 63: Network Security
ABB Ltd and its entities are not liable for damages and/or losses related to such security breaches, any unauthorized access, interference, intrusion, leakage and/or theft of data or information. -
Page 64: Notice
We reserve the right to at all times make technical changes as well as changes to the contents of this document without prior notice. The detailed specifications agreed to at the time of ordering apply to all orders. ABB accepts no responsibility for possible errors or incompleteness in this document. - Page 65 Km 9 National Highway 1A , The detailed specifications agreed P.O.Box 11070 Dubai-UAE Hoang Liet, Hoang Mai, Hanoi, upon apply for orders. ABB accepts T : +971 4 3147 586 Vietnam no responsibility for possible errors F : +971 4 3401 541 T : +84 4 3861 1010 or incompleteness in this document.