Improper use ............................. 6 Target groups and qualifications ......................6 Liability and warranty ......................... 6 Environment ..............................6 Integrating mobile end devices with ABB-Welcome IP-Gateway ................7 System requirements ......................... 7 IP-Gateway start-up........................... 7 4.2.1 Option 1: Commissioning with the Windows UPnP service ..............8 4.2.2...
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Operating Instructions ® ABB Welcome Symbols in the manual Danger - danger to life This symbol in connection with the signal word "Danger" indicates dangerous situations that could lead to immediate death or serious injury. Warning - danger to life This symbol in connection with the signal word "Warning"...
Operating Instructions ® ABB Welcome Safety Warning Electric voltage! Direct or indirect contact with live components can cause dangerous currents to flow through the body, which may result in electric shock, burns or even death. Always disconnect the main power supply prior to installation and/or disassembly.
3G/UMTS or WLAN. The data rate (e.g., a flat rate) must allow for Voice over Internet Protocol ("VoIP") connections. Laptop, tablet PC or similar device with an Internet browser for access www.my-abb-livingspace.com for the configuration of the IP-Gateway in the home network.
Operating Instructions ® ABB Welcome Pos: 18 / 4.2.1 Option 1: Commissioning with the Windows UPnP service Preconditions: – There is a DHCP server on the network, e.g., integrated in the router. – The IP-Gateway is connected to the router by a LAN cable.
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Operating Instructions ® ABB Welcome Note If the browser does not open automatically, the device properties appear instead. Copy the displayed IP address, e.g., 192.168.0.180, and enter it manually into the browser's address bar. Note If the IP-Gateway icon can’t be found, try turning off the Windows firewall. If you still can’t find the IP-Gateway icon, proceed to Option 2.
Operating Instructions ® ABB Welcome 4.2.2 Option 2: Entering the IP address directly Preconditions: – There is a DHCP server on the network, e.g., integrated in the router. – The IP-Gateway is connected to the router by a LAN cable.
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Operating Instructions ® ABB Welcome Fig. 4 Note Get the IP address of IP-Gateway directly from the attached devices list, for example, 192.168.1.2. 5. Enter the IP address of the gateway directly into the address line of your browser to call up the user interface of the gateway.
4.3.1 Step 1: Registering and logging into www.my-abb-livingspace.com ABB portal Login Open page www.my-abb-livingspace.com and register as a new user. Input a username, password and email to receive your activation link. Read and accept both of the items. Click the “register” button.
ABB Welcome 4.3.3 Step 3: Installing the "Welcome" App You can download the ABB Welcome App from Google Play or the Apple App Store by entering keyword "ABB Welcome.” Welcome APP 4.3.4 Step 4: Coupling the IP-Gateway and "Welcome" App Version:2.0.0...
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Finish the App Management Paired successfully Open the App, and enter the data for access to www.my-abb-livingspace.com. Click the Login button to connect the App with the portal. In the App, select menu Settings and then Manage IP-Gateway or Network settings.
Operating Instructions ® ABB Welcome General function of home page All configurations are set in the browser interface. General buttons in the configuration "Log off" button Click the "Log off" button at the top right to leave the configuration interface as a logged-on user.
Operating Instructions ® ABB Welcome 5.2.1 RESET Note If you forget your user name and password, you can reset the IP-Gateway back to its factory settings. The "Reset" button is located on the front of the IP-Gateway behind a flap.
Operating Instructions ® ABB Welcome Configuration for IP-Gateway Network information The network information appears after logging in. Fig. 7: Network information The "Network information" page displays the IP-Gateway settings currently used. IP address The IP address is the address for accessing the connected IP-Gateway.
Operating Instructions ® ABB Welcome "Network configuration" page Fig. 8: "Network configuration" page You can configure your device as required on the "Network configuration" page. DHCP Select "DHCP" for the device to automatically obtain an IP address. Static IP address Please note that the IP address of the gateway does not change when a static address is assigned.
Operating Instructions ® ABB Welcome "Basic settings" configuration page Fig. 9: "Basic settings" configuration page You can adjust the basic settings for the IP-Gateway on the "Basic settings" configuration page. Address of the indoor station The address of the indoor station indicates which call button on the outdoor station is used to control the IP-Gateway.
Operating Instructions ® ABB Welcome "Change password" configuration page Fig. 10: "Change password" configuration page You can change the password on this configuration page. Current password Enter the password previously used. New password Enter your new password. Confirm new password Enter your new password again.
Operating Instructions ® ABB Welcome "Device settings" configuration page Outdoor station 1 Fig. 11: "Device settings" configuration page All outdoor stations to be connected to the IP-Gateway (max. 9) must be listed in the Device settings. Add device: You can add individual devices on this page.
Operating Instructions ® ABB Welcome 6.5.1 Add device Front door Fig. 12: "Add device" configuration page Device type Select the required device type from the "Device type" drop-down list. Note The floor call button is already set up as the default device. The device name can be adjusted as required.
ABB Welcome "Portal Login" configuration page Fig. 13: "Portal Login" configuration page 1. Open page www.my.abb-livingspace.com and register a new user. 2. Input a username, password and email to receive your activation link. 3. Read and accept both of the items.
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Operating Instructions ® ABB Welcome Version:2.0.0 User Welcome Network settings abc123 System settings Password ●●●●●● Ringtone buiding Ringtone apartment Friendly Name Friendly Name of Smart phone SM-N9009 Reset Application Login Quit Smart phone: Open the Welcome App Click the Android: select “Network settings”...
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Operating Instructions ® ABB Welcome See Step 4: Integrity token 2071 01A9 After configuring the pemissions, click the “Save” button Input the “Integrity code” displayed on smart phone Finish App Management Paired successfully Modify Click the "Modify" button to change your settings.
Operating Instructions ® ABB Welcome "Associated ComfortTouch 2.x" configuration page Fig. 15: "Associated Busch-ComfortTouch ® 2.x" configuration page The IP-Gateway can be used to control Busch-ComfortTouch ® series 2.x. The Busch-ComfortTouch ® firmware must be version 2.4 or higher. 1. Create a user, e.g., ComfortTouch1.
Operating Instructions ® ABB Welcome "Associated ComfortTouch 3.x" configuration page Fig. 16: "Associated Busch-ComfortTouch ® 3.x" configuration page ® The IP-Gateway can be used to control Busch-ComfortTouch series 3.x. You can create up to three new users and administer your user settings on this configuration page.
Operating Instructions ® ABB Welcome 6.9.1 "Add user" configuration page Fig. 17: "Add user" configuration page The "Add user" configuration page opens. User name Enter the name of the new user in the "User name" input field. A total of three different users with different roles can be created.
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Operating Instructions ® ABB Welcome Unlock Specify if the door may or may not be opened by ComfortTouch. Switch light This function is only available if the lighting, e.g., the staircase lighting, can be switched on/off directly from the Welcome system.
Operating Instructions ® ABB Welcome 6.10 "Import/Export configuration file" configuration page Fig. 18: "Import/Export configuration file" configuration page Note The option to create and replace an IP-Gateway configuration file is for service purposes. For details, please contact your electrical installer.
Perform the following steps to update your device, if necessary. Get the latest software from your electrical installer. Log into www.my-abb-livingspace.com with the username "admin" and the associated password. Open menu item firmware update and upload the .tar file. After the file has been sent to the IP-Gateway and installed on the device, the IP-Gateway is reachable again via the browser.
Operating Instructions ® ABB Welcome Note In case of a fixed IP address, there is the possibility that the device has obtained a new address via DHCP after the software update. For a new assignment of the IP address, please observe the details in chapter 5 of the IP-Gateway manual.
Operating Instructions ® ABB Welcome 6.13 "Version Information" configuration page Fig. 21: "Version Information" configuration page The "Version Information" configuration page provides information about the hardware and software components of the IP-Gateway and is required for service purposes or error diagnostics.
Operating Instructions ® ABB Welcome Configuration for telephone gateway Via one IP-Gateway, the computer or laptop can configure all parameters configured by telephone. Enter the homepage: Fig. 23 Function The default language is English. Select flag for other language options.
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Operating Instructions ® ABB Welcome Start searching the device Fig. 24 Function Click "Refresh" to search all existing telephone gateways. Click "Exact Search" to search the targeted telephone gateway. Telephone gateway number must be input first. The result of seaching is displayed as follows: Fig.
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Operating Instructions ® ABB Welcome Select a Telephone Gateway device in the list, and input the password. Default password: 1234. Fig. 26 If the password is correct, it will display as follows: Fig. 27 Function Click "Edit" to change the password (4 digits).
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Operating Instructions ® ABB Welcome After importing, the installer must click "Send" to send these parameters to telephone gateway. (This is only for replacement in field.) Click "Import" to import parameters from a file in *.txt format. The file contains a JSON datastructure. To create a proper import file, export an example to have a template for the necessary structure.
ABB Welcome Integrating mobile end devices with the Welcome App You can add end devices to the ABB Welcome system from the Welcome App. The Welcome App is available in two versions and supports the iOS and Android operating systems.
Fig. 31: iPad 1. Install the Welcome App from the Apple App Store on your smart phone or tablet PC. 2. Open the App and enter your data to log into www.my-abb-livingspace.com. 3. Couple the IP-Gateway and the App. 4. Set the pemissions of this App.
ABB and its entities are not liable for damages and/or losses related to such security breaches, any unauthorized access, interference, intrusion, leakage and/or theft of data or information.
Operating Instructions ® ABB Welcome Technical data 11.1 Overview table General Operating temperature -13 °F to +131 °F Protection type (only for related installation) IP 20 Single-wire clamps 2 x 22 AWG - 2 x 18 AWG Fine-wire clamps 2 x 22 AWG - 2 x 18 AWG...
Operating Instructions ® ABB Welcome LAN connection The LAN connection is made via the RJ 45 jack on the WLAN router. Reset Here is the Reset button. System controller / internal bus System controller Internal bus Floor call button The floor call button is connected here.
It also allows use of the Busch-ComfortTouch ® as door communication between the indoor station and the Welcome App. The product connects to www.my-abb-livingspace.com. It can be used to configure other Welcome products using a web browser. — 44 —...
Operating Instructions ® ABB Welcome Installation and electrical connection Warning Electric voltage! Direct or indirect contact with live components can cause dangerous currents to flow through the body, which may result in electric shock, burns or even death. Always disconnect the main power supply prior to installation and/or disassembly.