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Cisco VG400 series Hardware Installation Manual
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Cisco VG400 series Hardware Installation Manual

Voice gateway
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Cisco VG400 Voice Gateway Hardware Installation Guide
First Published: 2018-11-30
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883

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  • Page 1 Cisco VG400 Voice Gateway Hardware Installation Guide First Published: 2018-11-30 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883...
  • Page 2 © 2018 Cisco Systems, Inc. All rights reserved.
  • Page 3 Cisco medium-density Analog Voice Gateway provide enterprises, managed services providers, and service providers the ability to directly connect public-switched telephone networks (PSTNs) and existing telephony equipment to Cisco 4000 Series Integrated Services Routers. These FXS and FXO ports provide Dual-Tone Multifrequency (DTMF) detection, voice compression and decompression, call progress tone generation, Voice Activity Detection (VAD), echo cancellation, and adaptive jitter buffering.
  • Page 4 All supplementary analog features are supported through the FXS and FXO ports. The analog interface on Cisco 400 Voice Gateway also supports Feature Access Codes (FACs) for invoking supplementary services.
  • Page 5 • RADIUS and TACACS+ for Telnet and authorization Cisco VG400 Voice Gateway Chassis The following figures show the front and back panels of the Cisco VG400 Voice Gateway Chassis: Figure 1: Front panel of the Cisco VG400 Voice Gateway Cisco VG400 Voice Gateway Hardware Installation Guide...
  • Page 6 Introduction to Cisco VG400 Voice Gateway LED Indicators Figure 2: Back Panel of the VG400 Voice Gateway LED Indicators The following table summarizes the LED indicators that are located in the bezel side of Cisco VG400 Voice Gateway: Table 1: Represents...
  • Page 7 The FXS port is used to connect analog phones, modems, fax machines, and speaker phones to an enterprise IP voice system, to use them as extensions to your Cisco or third-party IP call-control system. Having these Cisco VG400 Voice Gateway Hardware Installation Guide...
  • Page 8 FXO: 1x2 VG400-4FXS/4FXO FXS: 1x4 FXO: 1x4 VG400-6FXS/6FXO FXS: 1x2 1x4 FXO: 1x2 1x4 VG400-8FXS FXS: 1x4 1x4 — Table 3: Slot, bay, and port information for Cisco VG400 FXS Port Interface Slot Por t 2FXS/2FXO 0/1/0-1 4FXS/4FXO 0/1/0-3 6FXS/6FXO 0/1/0-5...
  • Page 9 Introduction to Cisco VG400 Voice Gateway Technical and Compliance Specifications Technical and Compliance Specifications The following table details the technical specifications of Cisco VG400 Voice Gateway. Table 5: Cisco VG400 Voice Gateway Technical Specifications Description SM-X-8FXS/12FXO SM-X-16FXS/2FXO SM-X-24FXS/4FXO SM-X-72FXS Physical 1.58 x 7.44 x 7.6 inches...
  • Page 10 Cables Category 3 and Category 5 Category 3 and Category 5 Category 3 and Category 5 Category 3 and Category 5 The following table details the compliance specifications of Cisco VG400 Voice Gateway. Compliance Specification Description Safety • UL 60950-1 •...
  • Page 11 Platform and Software Requirements Platform and Software Requirements Cisco 400 Voice Gateway is supported on IOS XE Release16.10.1. The ports provide gateway services for Cisco Unified Communications using Cisco Unified Communications Manager or Cisco Unified Communications Manager Express. The following list provides information about the software version that is compatible with the FXO and FXS ports:.
  • Page 12 Introduction to Cisco VG400 Voice Gateway Configuration Methods Cisco VG400 Voice Gateway Hardware Installation Guide...

  • Page 13: Table Of Contents

    This chapter provides preinstallation information, such as recommendations and requirements that must be met before installing Cisco VG400 Voice Gateway. Before you begin, inspect all items for shipping damage. If anything appears to be damaged or if you encounter problems installing or configuring the Voice Gateway, contact the customer service.

  • Page 14: Temperature Control And Ventilation

    If the chassis is installed on slides, check the position of the chassis when it is seated in the rack. If the Cisco VG400 Voice Gateway is installed in an enclosed rack with a ventilation fan at the top, make sure that heated air drawn upward from other equipment does not prevent adequate cooling.

  • Page 15: Power Source And Supply

    VAC, 15A U.S. (240 VAC, 10A international) Statement 1005 Network Cabling Considerations The cable types that are used are dependent on the Cisco VG400 Voice Gateway that you are using. For more information, see the Cable Specifications and Information in this guide..

  • Page 16: Interference Considerations

    • Strong electromagnetic interference (EMI), especially as caused by lightning or radio transmitters, can destroy the EIA/TIA-232 drivers and receivers in the Cisco vg400 Voice Gateway. If you use twisted-pair cables with a good distribution of grounding conductors in your plant cabling, emitted radio interference is unlikely.

  • Page 17: Required Tools And Equipment For Installation

    • Upgrades and maintenance—Use the Site Log to record ongoing maintenance and expansion history. Update the Site Log to reflect the following: • Configuration changes • Maintenance schedules, requirements, and procedures performed • Comments, notes, and problems • Changes and updates to Cisco IOS software Cisco VG400 Voice Gateway Hardware Installation Guide...

  • Page 18: Installation Checklist

    Installation Checklist Installation Checklist The Installation Checklist lists the tasks for installing a Cisco VG400 Voice Gateway. Print a copy of this checklist and mark the entries as you complete each task. For each Cisco VG400 Voice Gateway, include a copy of the checklist in your Site Log.
  • Page 19 C H A P T E R Installing the Cisco VG400 Voice Gateway The following chapter describes how to install and connect a Cisco VG400 Voice Gateway. The following sections provide the installation procedures in detail: Danger Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement...
  • Page 20 • If possible, send another person to get medical aid. Otherwise, assess the condition of the victim and then call for help. • Determine if the person needs rescue breathing or external cardiac compressions; then take appropriate action. Cisco VG400 Voice Gateway Hardware Installation Guide...
  • Page 21 (Mohm). Unpacking and Inspection Do not unpack the Cisco VG400 until you are ready to install it. If the installation site is not ready, keep the chassis in its shipping container to prevent accidental damage. The Cisco VG400, cables, printed publications, and any optional equipment you ordered might be shipped in more than one container.
  • Page 22 Installing the Cisco VG400 Voice Gateway Attach Cisco VG400 Voice Gateway Chassis to Wall Note Do not set the chassis in an area where the high acoustic noise can be an issue. Caution Do not place anything on top of the router that weighs more than 10 pounds (4.5 kg), and do not stack the gateway hardware on a desktop.
  • Page 23 • If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack. Statement 1006. Cisco VG400 Voice Gateway can be installed in 19-inch (48.26-cm) EIA and 23-inch (58.42-cm) Southwestern Bell Corporation (SBC) racks. The voice gateway can also be mounted in a 600-mm ETSI rack. Use the standard brackets shipped with the hardware for mounting the chassis in a 19-inch EIA rack;...
  • Page 24 Installing the Cisco VG400 Voice Gateway Mount Cisco VG400 Voice Gateway Chassis in Rack Figure 3: Bracket Installation for Front Mounting Figure 4: Bracket Installation for Back Mounting Screws 23-inch SBC brackets Cisco VG400 Voice Gateway Hardware Installation Guide...
  • Page 25 Installing the Cisco VG400 Voice Gateway Mount Cisco VG400 Voice Gateway Chassis in Rack 19-inch EIA brackets 19-inch EIA brackets 3. Use the screws provided with the rack to install the chassis in the rack. For both the 19-inch EIA brackets and the 23-inch SBC brackets, start the lower pair of screws first, and rest the brackets on the lower screws while you insert the upper pair of screws.
  • Page 26 Attach the ground lug or ring terminal to the chassis as shown in the following image. Use one of the screws provided. Tighten the screws to a torque of 8 to 10 in-lb (0.9 to 1.1 N-m). Cisco VG400 Voice Gateway Hardware Installation Guide...
  • Page 27 Statement 1004 Power-On Procedure Perform this procedure to power on your Cisco VG400 Voice Gateway, and verify that it goes through its initialization and self-test. When this is finished, the Cisco VG400 Voice Gateway is ready to configure. To power on the Cisco VG400 Voice Gateway, perform the following:...
  • Page 28 1. Power on your terminal or PC, and configure it for 9600 bps, 8 data bits, 1 stop bit, and no parity. 2. Move the Cisco VG400 Voice Gateway power switch to the ON position. 3. Enter no to proceed with manual configuration using the CLI: 4.
  • Page 29 If the rommon 1> prompt appears, your system has booted in ROM monitor mode. For information on the ROM monitor, refer to the router rebooting and ROM monitor information in the Cisco IOS Configuration Fundamentals Configuration Guide for your Cisco IOS software release.
  • Page 30 Installing the Cisco VG400 Voice Gateway Power-On Procedure Cisco VG400 Voice Gateway Hardware Installation Guide...
  • Page 31 Faulty power source Check/correct input power Faulty internal power supply Contact Cisco or your Cisco reseller Contact Cisco 1 Technical Service Center or your Cisco reseller Power LED on; fan off Faulty Cisco VG400 Power LED off; fan on Faulty Cisco VG400...
  • Page 32 Possible Cause Corrective Action Check ventilation Unit shuts off after operating for Overheating some time Faulty Cisco VG400 Contact Cisco 1 or your Cisco reseller Console screen display freezes Console fault Reset/replace console Software error Repeat power-on procedure Faulty Cisco VG400 Contact Cisco 1 or your Cisco reseller See the “Obtaining Technical Assistance”...
  • Page 33 C H A P T E R Configuration Methods After Cisco 400 Voice Gateway is operational, use the procedures in Cisco 400 Voice Gateway Software Configuration Guide to configure the specific services and functions or to make changes to an existing configuration.
  • Page 34 Configuration Methods Cisco VG400 Voice Gateway Hardware Installation Guide...
  • Page 35 Console and Auxiliary Port Cables and Pinouts Your Cisco VG400 Voice Gateway comes with the cable and adapters you need to connect a PC, an ASCII terminal, or a modem to your Cisco VG400 Voice Gateway. The cable kit includes: •...
  • Page 36 RJ-45 Pin DB-9 Signal Pin 1 is connected to pin 8 inside the Cisco VG450 Voice Gateway. Console Port to ASCII Terminal Figure A-2 shows the RJ-45-to-RJ-45 rollover cable assembly and the RJ-45-to-DB-25 female DTE adapter (labeled TERMINAL); Table A-2 lists the pinouts.
  • Page 37 RJ-45 Pin DB-25 Signal Pin 1 is connected to pin 8 inside the Cisco VG400 Voice Gateway. Auxiliary Port to Modem Figure A-3 shows the RJ-45-to-RJ-45 rollover cable assembly and the RJ-45-to-DB-25 male DCE adapter (labeled MODEM); Table A-3 lists the pinouts.
  • Page 38 Alternative Connections to Terminal and Modem Your Cisco VG400 Voice Gateway ships with an RJ-45-to-RJ-45 rollover cable and two adapters for connection to a PC, a terminal, or a modem. If you want to use an RJ-45 straight-through cable or other adapters, see Table A-4 for usable cable and adapter combinations.
  • Page 39 – RX– – – Any pin not referenced is not connected. Analog Voice Multiport Pinouts (RJ-11X/CA21A) Figure A-5 shows the RJ-11 connector wiring for the cable used for the multiport analog voice interface. Cisco VG400 Voice Gateway Hardware Installation Guide...
  • Page 40 RingTip RingTip 1843 RingTip RingTip 1944 RingTip RingTip 2045 RingTip RingTip 2146 RingTip 1035 RingTip 2247 RingTip 1136 RingTip 2348 RingTip 1237 RingTip 2449 RingTip — — — — 25, 50, 51, 52 Cisco VG400 Voice Gateway Hardware Installation Guide...

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