Installing the Cisco VG310 and Cisco VG320 Voice Gateways This document describes how to install and connect Cisco VG310 and Cisco VG320 voice gateways to LAN, WAN, and voice networks. The following sections are included: • Safety Recommendations, on page 1 •...
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Installing the Cisco VG310 and Cisco VG320 Voice Gateways Maintaining Safety with Electricity Warning When installing the product, please use the provided or designated connection cables/power cables/AC adaptors/batteries. Using any other cables/adaptors could cause a malfunction or a fire. Electrical Appliance and Material Safety Law prohibits the use of UL-certified cables (that have the "UL"...
Installing the Cisco VG310 and Cisco VG320 Voice Gateways General Safety Practices Warning Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Statement 1037 Warning Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
Installing the Cisco VG310 and Cisco VG320 Voice Gateways Safety Tips Warning This equipment must be installed and maintained by service personnel as defined by AS/NZS 3260. Incorrectly connecting this equipment to a general-purpose outlet could be hazardous. The telecommunications lines must be disconnected 1) before unplugging the main power connector or 2) while the housing is open, or both.
What You Need to Know Slot and Port Numbers Cisco VG310 and Cisco VG320 have built in ports and slots to accommodate modules and interface cards that include the Enhanced High-Speed WAN Interface Card (EHWIC) and the Packet Voice and Data Module (PVDM3).
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Installing the Cisco VG310 and Cisco VG320 Voice Gateways Mounting Screws Mounting Screws Two types of mounting screws are provided in separate packages to attach the mounting brackets to the chassis. Take care to use the correct screw type and washers for the required mounting option (rack mounting or wall mounting).
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If the Cisco VG310 or Cisco VG320 is installed in an enclosed rack with a ventilation fan at the top, make sure that heated air drawn upward from other equipment does not pass through the Cisco VG310 or Cisco VG320 chassis.
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Installing the Cisco VG310 and Cisco VG320 Voice Gateways Mounting the Chassis on a Wall Figure 3: Attaching the Chassis to the 19-Inch Rack Mounting the Chassis on a Wall Before you begin Warning This unit is intended to be mounted on a wall. Read the wall-mounting instructions carefully before beginning installation.
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Installing the Cisco VG310 and Cisco VG320 Voice Gateways Mounting the Chassis on a Wall Figure 4: Attaching the Brackets for Wall Mounting Step 2 Attach the second bracket to the opposite side of the chassis. Step 3 Orient the chassis to ensure that the back panel with connectors faces sideways.
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This facilitates proper airflow through and around the chassis. 2. Place the unit on a smooth, flat surface. Installing the Ground Connection To ground the Cisco VG310 or Cisco VG320 chassis, follow this procedure: Before you begin Warning This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor.
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Installing the Cisco VG310 and Cisco VG320 Voice Gateways Connecting Cables Procedure Step 1 Locate a suitable ground location. Use a multimeter to measure the resistance between various ground locations: • Between the ground of a junction box (outlet) and the ground of a power tap •...
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Installing the Cisco VG310 and Cisco VG320 Voice Gateways LAN and Power Cables Warning To prevent accidental discharge in the event of a power line cross, route on-premise wiring away from power cables and off-premise wiring, or use a grounded shield to separate the on-premise wiring from the power cables and off-premise wiring.
Caution The Cisco chassis provides inputs for both AC and DC power. Design your installation to use only one type of power. Do not use AC and DC power at the same time. If you do, the unit stops operating, and you must reboot it with only a single power source.
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Install a power conditioner if necessary. The Cisco VG310 or Cisco VG320 voice gateway with AC power supply autoselects either 100–127 volt or 200–240 volt operation. AC versions include a 6-foot (1.8-meter) electrical power cord. A label near the power cord indicates the correct voltage, frequency, current draw, and power dissipation.
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• When you make the settings for the DC source voltage, you must consider the voltage drops between the DC power supply and the DC input connector on Cisco VG310 or Cisco VG320. To ensure optimal performance, the input voltage at the DC input connector should not be less than 11.5 V.
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Installing the Cisco VG310 and Cisco VG320 Voice Gateways Connecting the Chassis to a +12V DC Power Supply to be used with an external UPS system, and it has status signals that are reported to Cisco VG310 or Cisco VG320.
Installing the Cisco VG310 and Cisco VG320 Voice Gateways Connecting to a Console Terminal or Modem Battery Connect the battery to the DC input connector on your Cisco VG310 or Cisco VG320. The following figure shows the DC power connector. Figure 10: +12V DC Power Connector...
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You may encounter USB driver-related errors if you are using a PC with Microsoft Windows 7, 64-bit operating system to connectivity with the voice gateway. As a workaround, you can install the Cisco USB Console Driver from the Cisco software section at http://software.cisco.com/download/...
Before you begin When a modem is connected to the auxiliary port, a remote user can dial in to Cisco VG310 or Cisco VG320 and configure it. Use the console cable and the DB-9-to-DB-25 connector adapter that comes with the accessory kit.
Installing the Cisco VG310 and Cisco VG320 Voice Gateways Cable-Connection Procedures and Precautions Port or Connection Port Type, Color Connection Cable T1/E1 RJ-48C/CA81A T1 or E1 network RJ-48 T1/E1 RJ-48S, tan External T1 CSU or other RJ-48S to RJ-48S TE...
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Installing the Cisco VG310 and Cisco VG320 Voice Gateways Voice Cables Warning Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Statement 1036 Warning Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
Installing the Cisco VG310 and Cisco VG320 Voice Gateways Connecting the Analog Voice Interface to a Distribution Panel Distribution panel RJ-45 cable (through a patch panel) to central office RJ-21 cable Network demarcation Connecting the Analog Voice Interface to a Distribution Panel Before you begin Make sure that you have an RJ-21 cable with Amphenol 50-pin connectors.
Installing the Cisco VG310 and Cisco VG320 Voice Gateways Remote Terminal Connections (If Applicable) Table 6: Reference Guidelines for Cable Usage Voice Gateway Port Port Color Connector/Cable Interface To Pinout Information Console Light blue RJ-45/Rollover Console and Auxiliary Port Signals and Pinouts...
ATDT Removing and Installing a CompactFlash Memory Card This section describes how to remove and replace a CompactFlash memory card in Cisco VG310 and Cisco VG320: • Removing a CompactFlash Memory Card, on page 24 •...
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Installing the Cisco VG310 and Cisco VG320 Voice Gateways Replacing a CompactFlash Memory Card Procedure Step 1 Read the Safety Recommendations and disconnect the power supply before you replace any module. Step 2 Press the ejector button next to the CompactFlash memory card. The ejector button moves outward so that it projects from the panel.
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Installing the Cisco VG310 and Cisco VG320 Voice Gateways Replacing a CompactFlash Memory Card To prevent damage to the ejector mechanism, the ejector button must remain fully seated when not Caution being used to eject a CompactFlash memory card. Installing the Cisco VG310 and Cisco VG320 Voice Gateways...