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Cisco ON100 Network Agent Quick Start Manual
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Cisco Small Business
Cisco ON100 Network Agent
Package Contents
• Cisco ON100 Network Agent
• RJ-45 Ethernet cable
• External power adapter
• Product Information

Quick Start Guide

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Table of Contents
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Summary of Contents for Cisco ON100 Network Agent

  • Page 1: Quick Start Guide

    Quick Start Guide Cisco Small Business Cisco ON100 Network Agent Package Contents • Cisco ON100 Network Agent • RJ-45 Ethernet cable • External power adapter • Product Information...
  • Page 2: Before You Begin

    • How to install and connect the OnPlus Network Agent to your customer’s network • How to activate the OnPlus Network Agent with the Cisco OnPlus Portal For links to tutorials, support contact information, community forums, and documentation for the Cisco OnPlus Service, see the pointer card included in the box with the OnPlus Network Agent or the “Where to Go From...
  • Page 3: Cisco Onplus Network Agent Features

    MON port activity. Side Panel The right side panel on the Cisco OnPlus Network Agent has a Kensington security slot. To avoid exposure of customer site data, we recommend that you use the slot to attach a computer lock to physically secure the device (lock not supplied).
  • Page 4: Back Panel

    LAN IP address using DHCP. Once you are connected to the OnPlus Network Agent and have started the activation process, you can assign a static LAN IP address to the device if needed. Cisco ON100 Network Agent Quick Start Guide...
  • Page 5: Mounting The Onplus Network Agent

    1.9 mm (0.07 in). Insecure mounting can damage the device or cause injury. ARNING Cisco is not responsible for damages incurred by insecure wall mounting. To mount the OnPlus Network Agent to a wall: •...
  • Page 6: Connecting The Onplus Network Agent To The Lan At The Customer Premises

    The port can be either PoE or non-PoE. Cisco strongly recommends using Category 5e or better cable for gigabit connectivity. When connecting the OnPlus Network Agent to the customer LAN, do not exceed the maximum cabling distance of 328 feet (100 meters).
  • Page 7 DHCP. Make sure that the DHCP server is functioning and that IP addresses are available in the DHCP pool. To continue, go to Activating the OnPlus Network Agent with the Cisco OnPlus Portal, page Cisco ON100 Network Agent Quick Start Guide...
  • Page 8: Onplus Network Agent Status Leds

    (requires Internet Blinking Red connection). You will only see this pattern prior to activation (during out-of-box installation) or after a factory reset. Steady Green Upgrading software (requires Internet STATUS connection). Steady Amber Cisco ON100 Network Agent Quick Start Guide...
  • Page 9: Activating The Onplus Network Agent With The Cisco Onplus Portal

    Activating the OnPlus Network Agent with the Cisco OnPlus Portal To activate the Cisco OnPlus Network Agent, follow these steps. On the computer connected to the customer LAN, open a Web browser and log in the Cisco OnPlus Portal at www.cisco-onplus.com.
  • Page 10 OnPlus Network Agent that you are installing, then click Proceed to this OnPlus Network Agent. The Activation page on the Cisco OnPlus Network Agent appears. The customer’s Activation ID is automatically inserted for you. If the MAC address for the customer’s OnPlus Network Agent is not...
  • Page 11 OnPlus Network Agent at its new IP address. You can change these settings later, if needed. To modify these settings after activation, log in to the Cisco OnPlus Network Agent, click the Configuration link at the top of the page, then click Configure additional settings.
  • Page 12: Suggested Next Steps

    Congratulations! You are ready to start using the Cisco OnPlus Service. Here are some recommended next steps: • Log in to the Cisco OnPlus Portal. On the Partner Account Overview page, click on the newly activated customer account. • The Status icon displayed in the customer list and the Status page for the customer should show that the OnPlus Network Agent is activated and online.
  • Page 13: Resetting The Onplus Network Agent

    After a factory reset, you can re-activate the OnPlus Network Agent. Where to Go From Here Here are links to resources available on Cisco.com for the Cisco OnPlus Service and the Cisco OnPlus Network Agent. Support Cisco OnPlus Service www.cisco.com/go/onplus...
  • Page 14 Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners.

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