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Brother HL-2140 User Manual
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Brother HL-2140 User Manual

Brother laser printer
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Brother Laser Printer
USER'S GUIDE
For visually-impaired users
You can read this manual with Screen
Reader 'text-to-speech' software.
You must set up the hardware and install the driver before you can use the printer.
Please use the Quick Setup Guide to set up the printer. You can find a printed copy in the box.
Please read this User's Guide thoroughly before you use the printer. Keep the CD-ROM in a convenient place so you
can use it quickly if you need to.
Please visit us at http://solutions.brother.com where you can get product support, the latest driver updates and
utilities, and answers to frequently asked questions (FAQs) and technical questions.
Note: Not all models are available in all countries.
HL-2140
HL-2150N
HL-2170W
Version A
EN-Asa_Ose

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Summary of Contents for Brother HL-2140

  • Page 1 Please read this User’s Guide thoroughly before you use the printer. Keep the CD-ROM in a convenient place so you can use it quickly if you need to. Please visit us at http://solutions.brother.com where you can get product support, the latest driver updates and utilities, and answers to frequently asked questions (FAQs) and technical questions.

  • Page 2: Using This Guide

    Hot Surface icons warn you not to touch machine parts that are hot. Cautions specify procedures you must follow or avoid to prevent possible damage to the printer or other objects. Improper Setup icons alert you to devices and operations that are not compatible with the printer.

  • Page 3: Safety Precautions

    Always make sure the plug is fully inserted. After you have just used the printer, some internal parts of the printer will be extremely hot. When you open the front or back cover (back output tray) of the printer, DO NOT touch the shaded parts shown in the illustration.
  • Page 4 CAUTION Cleaning the outside of the printer: • Make sure that you have unplugged the printer from the AC power outlet. • Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the printer.

  • Page 5: Compilation And Publication Notice

    The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

  • Page 6: Table Of Contents

    Printing on both sides of the paper (manual duplex printing) ...22 Driver and Software Printer driver ...26 Features in the printer driver (for Windows Features in the printer driver (for Macintosh Uninstalling the printer driver ...45 Printer driver for Windows Printer driver for Macintosh Software ...46...
  • Page 7 Quick reference for bar code control commands (HL-2150N / HL-2170W only) ...110 Print bar codes or expanded characters...110 Appendix (for Europe and Other Countries) Brother numbers ...117 Important information: regulations ...118 Radio interference (220 to 240 volt model only)...118 International ENERGY STAR IEC 60825-1 specification (220 to 240 volt model only) ...118...
  • Page 8 Appendix (for USA and Canada) Brother numbers ...122 Important information: regulations ...125 Federal Communications Commission (FCC) Declaration of Conformity (USA only) ...125 Industry Canada Compliance Statement (Canada only) ...125 International ENERGY STAR Laser notices ...127 Laser safety (110 to 120 volt model only)...127 FDA regulations (110 to 120 volt model only) ...127...

  • Page 9: About This Printer

    Please make sure you use a USB 2.0 interface cable that is no longer than 6 feet (2 meters). DO NOT connect the interface cable at this time. Connecting the interface cable is done during the printer driver installation process.

  • Page 10: Front View

    4 Manual feed paper guide 5 Manual feed slot 6 Manual feed slot cover 7 Paper tray 8 Front cover 9 Power switch 10 Ventilation hole 11 Face-down output tray For details about the support flap 2, see page 96 About this Printer...

  • Page 11: Back View

    Back view 1 Back cover (back output tray) 2 AC power connector 3 HL-2150N / HL-2170W: Network status LEDs (Light Emitting Diodes) 4 HL-2150N / HL-2170W: 10/100BASE-TX port 5 HL-2170W: Wireless setup button 6 USB interface connector About this Printer...

  • Page 12: Positioning The Printer

    Put your printer on a flat, stable surface such as a desk that is free of vibration and shocks. Put the printer near an AC power outlet, so that it can be easily unplugged from the AC power outlet if there is an emergency.

  • Page 13: Printing Methods

    Type and size of paper The printer loads paper from the installed paper tray or the manual feed slot. The names for the paper trays in the printer driver and this guide are as follows: Paper tray Manual feed slot When looking at this page on the CD-ROM, you can jump to the page for each printing method by clicking p in the table.

  • Page 14: Recommended Paper

    To help you choose which paper to use with this printer, see Important information for choosing your paper on page 177. Should you need further information on recommended paper, please contact local Brother office in your country. Manual Width: 76.2 to 220mm (3 to 8.7 in.)
  • Page 15 You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser printer. Before you print a lot of envelopes, test one to make sure that the print results are what you want.

  • Page 16: Unprintable Area

    Unprintable area The area of the paper that cannot be printed on is shown in the table below: Portrait Letter Legal 4.23 mm 4.23 mm 4.23 mm (0.16 in.) (0.16 in.) (0.16 in.) 6.01 mm 6.35 mm 6.35 mm (0.24 in.) (0.25 in.) (0.25 in.) 4.23 mm...

  • Page 17: Printing Methods

    Printing on plain paper, bond paper and transparencies from the paper tray (For the recommended paper to use, see About paper on page 5.) Pull the paper tray completely out of the printer. While pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.
  • Page 18 Put the paper tray firmly back in the printer. Make sure that it is completely inserted into the printer. Lift up the support flap 1 (1) to prevent paper from sliding off the face-down output tray.
  • Page 19 Choose the following from the printer driver: Paper Size ... (1) Media Type ...(2) Paper Source ... (3) and any other settings. ® Windows printer driver ® Macintosh printer driver Printing Methods...
  • Page 20 Send the print data to the printer. Note • The Error LED on the control panel will light up to indicate No paper if the power switch is turned on before you put paper or transparencies in the tray. You can clear this error indication by pressing Go.
  • Page 21 (For the recommended paper to use, see About paper on page 5.) Note The printer automatically turns on the Manual Feed mode when you put paper in the manual feed slot. Lift up the support flap 1 (1) to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the printer.
  • Page 22 • Do not put more than one piece of paper in the manual feed slot at any one time, as it may cause a jam. • If you put any media (paper, transparency and so on) in the manual feed slot before the printer is in the Ready state, the media may be ejected without being printed on.
  • Page 23 Choose the following from the printer driver: Paper Size ... (1) Media Type ...(2) Paper Source ... (3) and any other settings. ® Windows printer driver ® Macintosh printer driver Printing Methods...
  • Page 24 Send the print data to the printer. After the printed page comes out of the printer, put in the next sheet of paper or transparency as in Step d above. Repeat for each page that you want to print. Note •...

  • Page 25: Printing On Thick Paper, Labels And Envelopes

    When the back output tray is pulled down, the printer has a straight paper path from the manual feed slot through to the back of the printer. Use this paper feed and output method when you want to print on thick paper, labels or envelopes.
  • Page 26 • Do not put more than one piece of paper in the manual feed slot at any one time, as it may cause a jam. • If you put any Media (paper, envelope and so on) in the manual feed slot before the printer is in the Ready state, the media may be ejected without being printed on.
  • Page 27 • When you use Envelope #10, choose Com-10 for the Paper Size. • For other envelopes which are not listed in the printer driver, such as Envelope #9 or Envelope C6, choose User Defined... (For more information on envelope sizes, see Paper size on page 106.) ®...
  • Page 28 Send the print data to the printer. After the printed page comes out of the printer, put in the next sheet of paper or envelope as shown in Step d. Repeat for each page that you want to print. Note •...
  • Page 29 • If an envelope is creased after it is printed, turn the next one around 180 feed slot, and then in the printer driver choose the Advanced tab, select Page Setting, and check the Reverse Print box. As an alternative you can change the printing direction in your software application.

  • Page 30: Duplex Printing

    ® Windows Server 2003/Windows Server printing. For more information about how to choose the settings, see the Help text in the printer driver. Guidelines for printing on both sides of the paper If the paper is thin, it may wrinkle.
  • Page 31 Remove the printed even-numbered pages from the output tray and put them back in the paper tray with the side to be printed on (blank side) face down. Follow the instructions on the computer screen. The printer will now automatically print all the odd-numbered pages on the other side of the paper. Note When you put paper in the paper tray, first empty the tray.
  • Page 32 Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use. Using both hands put the paper in the manual feed slot with the side that is going to be printed on first facing up.

  • Page 33: Paper Orientation For Manual Duplex Printing

    Paper orientation for manual duplex printing The printer prints the second page first. If you print 10 pages on 5 sheets of paper, it will print page 2 and then page 1 on the first sheet of paper. It will print page 4 and then page 3 on the second sheet of paper. It will print page 6 and then page 5 on the third sheet of paper, and so on.

  • Page 34: Driver And Software

    The printer drivers for the supported versions of Windows supplied or on the Brother Solutions Center at http://solutions.brother.com. Install the drivers by following the Quick Setup Guide. The latest printer driver can be downloaded from the Brother Solutions Center at http://solutions.brother.com.
  • Page 35 SuSE Linux, Debian) Download the printer driver from http://solutions.brother.com or a link on the supplied CD-ROM. If you download from a link on CD-ROM, click Install Other Drivers or Utilities, then click For Linux users on the screen menu. Access to internet is required.
  • Page 36 Density adjustment Error Message Printout Improve Print Output These settings are not available with the Mac OS These settings are not available with the Macintosh These settings are not available with the HL-2140. ® 10.2.4. ® printer driver. Driver and Software...

  • Page 37: Features In The Printer Driver (For Windows )

    Features in the printer driver (for Windows (For more information, see the Help text in the printer driver.) Note • The screens in this section are from Windows your operating system. ® • If you are using Windows 2000, XP, Windows Vista™ or Windows Server Printing Preferences dialog box by clicking Printing Preferences...

  • Page 38: Multiple Page

    Paper Size From the drop-down box choose the Paper Size you are using. Multiple Page The Multiple Page selection can reduce the image size of a page allowing multiple pages to be printed on one sheet of paper or can enlarge the image size for printing one page on multiple sheets of paper. Page Order When N in 1 option is selected, the page order can be selected from the drop-down list.
  • Page 39 Media Type You can use the following types of media in your printer. For the best print quality, select the type of media that you wish to use. Plain Paper Thin Paper Envelopes Env. Thick Note • When using ordinary plain paper (72.5 g/m heavier weight paper or rough paper choose Thick Paper or Thicker Paper.
  • Page 40 Advanced tab Change the tab settings by clicking one of the following icons: Print Quality (1) Duplex (2) Watermark (3) Page Setting (4) Device Options (5) Print Quality Resolution You can change the resolution as follows: • HQ 1200 • 600 dpi •...

  • Page 41: Page Setting

    Duplex Printing Manual Duplex Check the Duplex box and choose Manual Duplex. In this mode, the printer prints all the even numbered pages first. Then the printer driver will stop and show the instructions required to re-install the paper. When you click OK the odd numbered pages will be printed.
  • Page 42 Device Options You can set the following in Printer Function: Job Spooling Quick Print Setup Sleep Time Macro (HL-2150N / HL-2170W only) Header-Footer Print Density adjustment Error Message Printout Improve Print Output Driver and Software...
  • Page 43 Macro (HL-2150N / HL-2170W only) You can save a page of a document as a macro to the printer's memory. You can also execute the saved macro (you can use the saved macro as an overlay on any document). This will save time and increase printing speed for often used information such as forms, company logos, letterhead formats or invoices.
  • Page 44 The Density adjustment is not available when you set the resolution to HQ 1200. Error Message Printout You can choose whether the printer reports problems by printing an error page. For details, see Error message printout on page 82. Selections are Printer Default (ON), ON and OFF.
  • Page 45 (tray or manual feed slot) that has a defined paper size that matches your document. Serial No. (2) By clicking Auto Detect, the printer driver will probe the printer and display its serial number. If it fails to receive the information, the screen will display "---------". Note The Auto Detect function is not available under the following printer conditions: •...
  • Page 46 You can visit our website for original/genuine Brother supplies by clicking this button. Brother Solutions Center (2) The Brother Solutions Center (http://solutions.brother.com) is a website offering information about your Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates and tips for using your printer. Print Settings (3) This will print the pages that show how the internal settings of the printer have been configured.

  • Page 47: Features In The Printer Driver (For Macintosh ® )

    Features in the printer driver (for Macintosh ® This printer supports Mac OS X 10.2.4 or greater. Note The screens in this section are from Mac OS on your operating system. Page Setup You can set the Paper Size, Orientation and Scale.
  • Page 48 ® Cover Page (for Mac OS X 10.4) You can make the following cover page settings: Print Cover Page If you want to add a cover page to your document, use this function. Cover Page Type Choose a template for the cover page. Billing Info If you want to add the billing information to the cover page, enter text in the Billing Info box.
  • Page 49 Duplex Printing ® Manual duplex (for Mac OS Select Paper Handling. Choose Odd numbered pages and print, and then choose Even numbered pages and print. Print Settings You can change settings by choosing a setting in the Print Settings list: Basic tab Resolution You can change the resolution as follows:...
  • Page 50 You can visit the Brother Solutions Center (http://solutions.brother.com) and our website for original/genuine Brother supplies by clicking the Support button. The Brother Solutions Center is a web site offering information about your Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates and tips for using your printer.
  • Page 51 When the printer does not receive data for a certain period of time, it enters sleep mode. In sleep mode, the printer acts as though it were turned off. The default setting for timeout is 5 minutes. If you want to change the sleep time, choose Manual and then enter the time in the text box on the driver.
  • Page 52 ® Status Monitor (For Mac This reports the printer status (any errors that may happen with the printer) when printing. If you would like to turn the status monitor on, run the BrStatusMonitor.app (from the Macintosh HD (Startup Disk), choose Library, Printers, Brother, Utilities).

  • Page 53: Uninstalling The Printer Driver

    You can uninstall the printer driver that you have installed with the following steps. Note • This is not available if you installed the printer driver from the Windows Add a printer function. • After uninstalling, we recommend that you restart your computer to remove files that were in use during the uninstall.

  • Page 54: Software

    Software for network models (HL-2150N / HL-2170W only) BRAdmin Light BRAdmin Light is a utility for initial setup of Brother network connected devices. This utility can search for Brother products on your network, view the status and configure basic network settings, such as IP address.

  • Page 55: Automatic Interface Selection (Hl-2150N / Hl-2170W Only)

    Automatic interface selection (HL-2150N / HL-2170W only) This printer has an automatic interface selection feature that is turned on by default. This lets it automatically change the interface to USB or Ethernet depending on which interface is receiving data. Since the default setting is on for the automatic interface selection mode, simply connect the interface cable to the printer.

  • Page 56: Control Panel

    The Drum LED indicates when the Drum is nearing the end of its life. 3 Error LED The Error LED indicates when the printer is in one of the following states: No paper / Paper jam / Cover open 4 Ready LED The Ready LED will flash depending on the printer status.
  • Page 57 Control Panel Printer status The power switch is off. Sleep mode The printer is in sleep mode. Pressing the Go button wakes up the printer from sleep mode to ready mode. Ready to print The printer is ready to print.
  • Page 58 Warming up The printer is warming up. Cooling down The printer is cooling down. Wait for a few seconds until the inside of the printer has cooled down. Receiving data The printer is either receiving data from the computer, processing data in memory or printing the data.
  • Page 59 Close the fuser cover located behind the back cover of the printer. Paper jam Clear the paper jam. See Paper jams and how to clear them on page 85. If the printer does not start printing, press the Go button.
  • Page 60 Control Panel Printer status Drum error The corona wire needs to be cleaned. See Cleaning the corona wire on page 77. Put in a new drum unit. See Replacing the drum unit on page 69.

  • Page 61: Service Call Indications

    Ready If this error occurs, turn off the printer power switch, wait a few seconds, and then turn it on again. Leave the printer for 10 minutes with the power on. If the error occurs again, call your dealer or Brother Customer Service.
  • Page 62 For example, the LED indication below shows a fuser unit failure. Make a note of the indication, referring to the table on page 53, and report the error status to your dealer or Brother Customer Service. Note Make sure that the front cover is completely closed before you report a service call.

  • Page 63: Go Button

    Go button to clear the error, and then continue to use the printer. Form feed If the blue Ready LED blinks for a long time, press the Go button. The printer will print any data that is left in the printer’s memory.

  • Page 64: Print A Test Page

    Print a test page You can use the Go button or the printer driver to print a test page. Using the Go button Turn off the printer. Make sure that the front cover is closed and the power cord is plugged in.

  • Page 65: Print A Printer Settings Page

    Make sure that the front cover is closed and the power cord is plugged in. Turn on the printer and wait until the printer is in the Ready state. Press the Go button three times within 2 seconds. The printer will print the current printer settings page. Using the printer driver ®...

  • Page 66: Print Fonts (Hl-2150N / Hl-2170W Only)

    Print Fonts (HL-2150N / HL-2170W only) You can print a list of the internal fonts using the control panel button or printer driver. Using the Go button Turn off the printer. Make sure that the front cover is closed and the power cord is plugged in.

  • Page 67: Network Default Settings (Hl-2150N / Hl-2170W Only)

    IP address information), follow these steps: Using the Go button Turn off the printer. Make sure that the front cover is closed and the power cord is plugged in. Hold down the Go button as you turn on the power switch. Keep the Go button pressed down until the Toner, Drum and Error LEDs light up.

  • Page 68: Routine Maintenance

    • Be careful not to inhale toner. • After you have just used the printer, some internal parts of the printer will be extremely hot. When you open the front cover or back cover (back output tray) of the printer, DO NOT touch the shaded parts shown in the illustration.

  • Page 69: Toner Cartridge

    The Toner LED will turn on for 2 seconds and off for 3 seconds and repeats this pattern. If the LED shows this message, the printer has nearly run out of toner and will continue to print until it has reached the end of its life.

  • Page 70: Replacing The Toner Cartridge

    Replacing the toner cartridge Note • To ensure high quality printing, we recommend that you use only genuine Brother toner cartridges. When you want to buy toner cartridges, call your dealer or Brother Customer Service. • We recommend that you clean the printer when you replace the toner cartridge. See Cleaning on page 73.
  • Page 71 We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 72 CAUTION DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. Note •...
  • Page 73 CAUTION For USA and Canada Brother strongly recommends that you do not refill the toner cartridge provided with your printer. We also strongly recommend that you continue to use only genuine Brother brand replacement toner cartridges. Use or attempted use of potentially incompatible toner and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality.
  • Page 74 CAUTION For UK and other countries Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with genuine Brother branded toner cartridges. Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used. Brother does not therefore recommend the use of cartridges other than genuine Brother branded cartridges with this machine.
  • Page 75 Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe. Put the drum unit and toner cartridge assembly back in the printer. Close the front cover. CAUTION DO NOT turn off the printer power switch or open the front cover until the Ready LED lights up. Routine Maintenance...

  • Page 76: Drum Unit

    • For best performance, use only genuine Brother toner. The printer should be used only in a clean, dust- free environment with adequate ventilation.

  • Page 77: Replacing The Drum Unit

    While removing the drum unit, handle it carefully because it may contain toner. Every time you replace the drum unit, clean the inside of the printer. See Cleaning on page 73. When you replace the drum unit with a new one, you need to reset the drum counter by completing the following steps: Make sure that the printer is turned on and the Drum LED is blinking.
  • Page 78 We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 79 Unpack the new drum unit. CAUTION Wait to unpack a drum unit until immediately before you put it in the printer. Exposure to direct sunlight or room light may damage the drum unit. Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you put the cartridge in properly, the green lock lever will lift automatically.
  • Page 80 CAUTION Make sure that you put in the toner cartridge properly, or it may separate from the drum unit. Put the drum unit and toner cartridge assembly back in the printer. Close the front cover. Make sure that the Drum LED is now off.

  • Page 81: Cleaning

    Clean the outside and inside of the printer regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the printer. If printed pages are stained with toner, clean the inside of the printer with a dry, lint-free cloth.

  • Page 82: Cleaning The Inside Of The Printer

    Wipe the outside of the printer with a dry, lint-free cloth to remove dust. Remove anything that is stuck inside the paper tray. Wipe the inside of the paper tray with a dry, lint-free cloth to remove dust. Put the paper tray back in the printer.
  • Page 83 Take out the drum unit and toner cartridge assembly. HOT SURFACE After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.
  • Page 84 Wipe the scanner window with a dry, lint-free cloth. Put the drum unit and toner cartridge assembly back in the printer. Close the front cover. Plug the printer back in, and then turn on the power switch. Routine Maintenance...

  • Page 85: Cleaning The Corona Wire

    We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 86 Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe. Put the drum unit and toner cartridge assembly back in the printer. Close the front cover. Routine Maintenance...

  • Page 87: Troubleshooting

    Troubleshooting You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Identifying your problem First, check the following: The AC power cord is connected properly and the printer is turned on.

  • Page 88: Error Messages In The Status Monitor

    Error messages in the Status Monitor The Status Monitor will report problems with the printer. Take the proper action by referring to the following table. The default setting for the Status Monitor is off. If you want to turn the status monitor on, follow these steps: ®...
  • Page 89 Service Call If the manual feed slot is empty, put a piece of paper in it. Make sure you use paper that meets Brother’s recommended paper specifications. See About paper on page 5. Load the same size paper that you selected in the current driver setting.

  • Page 90: Error Message Printout

    Error message printout The printer can also report problems by printing an error message. Use the table below to identify and clear the error message. Error message Action MEMORY FULL PRINT OVERRUN RESOLUTION REDUCED TO ENABLE PRINTING (The printer has printed the...

  • Page 91: Paper Handling

    Paper handling First, make sure that you are using paper that meets Brother’s recommended paper specifications. (See About paper on page 5.) Problem Recommendation The printer does not feed paper. The printer does not feed paper from the manual feed slot.
  • Page 92 Follow these steps: output tray. Remove the output tray support flap 1 (1) from the top of the printer by first lifting the flap up. Then push the flap to the left or right to release one of the posts (2) on the flap and pull up.

  • Page 93: Paper Jams And How To Clear Them

    After you have just used the printer, some internal parts of the printer will be extremely hot. When you open the front cover or back cover (back output tray) of the printer, DO NOT touch the shaded parts shown in the illustrations.
  • Page 94 We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 95 Pull the paper tray completely out of the printer. Pull the jammed paper down and out of the printer. Open the back cover (back output tray). Troubleshooting...
  • Page 96 Pull the jammed paper out of the fuser unit. HOT SURFACE After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.
  • Page 97 Push down the green lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit. CAUTION Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
  • Page 98 Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the green lock lever will lift automatically. Open the front cover. Put the drum unit and toner cartridge assembly back in the printer. Put the paper tray firmly back in the printer.

  • Page 99: Improving The Print Quality

    If you have a print quality problem, print a test page first (see Print a test page on page 56). If the printout looks good, the problem is probably not the printer. Check the interface cable or try the printer on another computer.
  • Page 100 The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 69. Clean the inside of the printer and the primary corona wire in the drum unit. See Cleaning on page 73.
  • Page 101 Examples of poor print Recommendation quality 75 mm (2.95 in.) 75 mm (2.95 in.) White Spots on black text and graphics at 75 mm (2.95 in.) intervals 75 mm (2.95 in.) 75 mm (2.95 in.) Black Spots at 75 mm (2.95 in.) intervals DO NOT clean the surface of the photosensitive drum with a sharp object.
  • Page 102 The toner cartridge may be damaged. Put in a new toner cartridge. See Replacing the toner cartridge on page 62. The fuser unit may be smudged. Call your dealer or Brother Customer Service. Make sure that the paper or other print media is loaded properly in the paper tray and that the guides are not too tight or too loose against the paper stack.
  • Page 103 Choose Improve Toner Fixing mode in the printer driver. See Improve Print Output in Advanced tab on page 32 (For Windows Settings on page 41 (For macintosh If you print only a few pages, change the printer driver setting in Media Type to a thin setting. Troubleshooting ®...
  • Page 104 Fold down the output tray support flap 1 (1) and fold down the output tray support flap 2 (2). Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper. See Improve Print Output in Advanced tab on page 32 (For ®...

  • Page 105: Solving Print Problems

    Make sure that the printer cable is not too long. We recommend that you use a USB cable that is no longer than 2 meters (6.5 feet). Make sure that the printer cable is not damaged or broken.

  • Page 106: Network Problems (Hl-2150N / Hl-2170W Only)

    The Network User’s Guide in HTML format will be installed automatically when you install the driver. Click the Start button, All Programs , your printer, and then User’s Guide. You can also view the manuals in PDF format by accessing the Brother Solutions Center (http://solutions.brother.com). ®...

  • Page 107: A Appendix

    X 10.2.4 or greater Linux The printing speed may change depending on the type of document you print. Print speed may be slower when the printer is connected by wireless LAN (HL-2170W only). From standard paper tray. HL-2140 HL-2150N Electrophotographic...

  • Page 108: Controller

    Macintosh ® Brother original Windows utility for printer and print server management. It has more functions than BRAdmin Light. Download from http://solutions.brother.com. Server based management utility. Download from http://solutions.brother.com. Printer and print server management through Web Based Management (Web browser).

  • Page 109: Software

    Macintosh Linux Utilities Download the printer driver for Linux from http://solutions.brother.com. Depending on Linux distributions, the driver may not be available. Instructional animations for problem solving. The Driver Deployment Wizard automates the installation of printers in a peer-to-peer network (Windows...

  • Page 110: Media Specifications

    Approx. cartridge yield is declared in accordance with ISO/IEC 19752. (Letter/A4) Dimensions / weights Model Dimensions (W × D × H) Weights HL-2140 Plain paper, Bond paper, Recycled paper, Thin paper, Thick paper, Envelopes, Labels, Transparencies Plain paper, Bond paper, Recycled paper, Thin paper, Transparencies...

  • Page 111: Other

    10.4.3 System ® Mac OS X 10.4.4 or greater Third party USB ports are not supported. HL-2140 Average 460 W at 25 °C (77 °F) Printing Standby Average 80 W at 25 °C (77 °F) Sleep Average 5 W Printing...

  • Page 112: Important Information For Choosing Your Paper

    Though most plain paper for copying is long grain, some is short grain. We recommend that you use long grain paper for this printer. Short grain paper is too weak for the paper transport of the printer.
  • Page 113 Print surface The characteristics of the face side and reverse side of a sheet of paper may vary a little. Usually, the opening side of the paper ream package is the print side. Follow the indications on the paper package. Typically, the print side is indicated by an arrow. Moisture content Moisture content is the amount of water left in the paper after manufacture.
  • Page 114 Paper size Paper size Letter Legal Executive A5 Long Edge Envelope Monarch Envelope Com-10 Envelope DL Envelope C5 B5 (JIS) B5 (ISO) B6 (ISO) Folio Post Card A4 Long Envelope DL-L 3 × 5 210 × 297 mm 148 × 210 mm 210 ×...

  • Page 115: Symbol And Character Sets (Hl-2150N / Hl-2170W Only)

    DNS name of the print server. As the print server supports TCP/IP and NetBIOS, you can also enter the NetBIOS name of the print server. The NetBIOS name can be seen on the printer settings page. The NetBIOS name assigned is the first 15 characters of the node name and by default it will appear as “BRNxxxxxxxxxxxx”...

  • Page 116: Symbol And Character Sets List

    Symbol and character sets list OCR symbol sets When you choose the OCR-A or OCR-B font, the matching symbol set is always used. OCR A (0O) OCR B (1O) HP LaserJet mode ABICOMP Brazil / Portugal (13P) Desktop (7J) HP German (0G) ISO Latin1 (0N) ISO Latin5 (5N) ISO2 IRV (2U)
  • Page 117 HP LaserJet mode PS Text (10J) Roman9 (4U) Russian-GOST (12R) Roman8 (8U) Roman Extension (0E) Symbol (19M) Appendix...

  • Page 118: Quick Reference For Bar Code Control Commands (Hl-2150N / Hl-2170W Only)

    Quick reference for bar code control commands (HL-2150N / HL-2170W only) The printer can print bar codes in the HP LaserJet emulation modes. Print bar codes or expanded characters Code ESC i 27 105 1B 69 Format: ESC i n ... n \ Creates bar codes or expanded characters according to the segment of parameters ‘n ...

  • Page 119: Bar Code

    This parameter selects the bar code mode as shown above. When n is ‘t5’ or ‘T5’ the bar code mode (EAN 8, EAN 13, or UPC A) varies according to the number of characters in the data. Bar code, expanded character, line block drawing and box drawing n = ‘s0’...

  • Page 120: Quiet Zone

    Human readable line OFF All others This parameter shows whether the printer prints the human readable line below the bar code. Human readable characters are always printed with OCR-B font of 10 pitch and all the current character style enhancements are masked. The default setting is determined by the bar code mode selected by ‘t’ or ‘T’.

  • Page 121: Expanded Character Rotation

    Bar code & expanded character offset in Y-axis n = ‘ynnn’ or ‘Ynnn’ This parameter shows the downward offset from the current print position in the ‘u’- or ‘U’-specified unit. Bar code, expanded character, line block drawing and box drawing height n = ‘hnnn’, ‘Hnnn’, ‘dnnn’, or ‘Dnnn’...
  • Page 122 A number of characters other than those stated above will cause a data error that results in the bar code data being printed as normal print data. If the check digit is not correct, the printer decides the correct check digit automatically so that the correct bar code data will be printed. When EAN13 is selected, adding ‘+’...

  • Page 123: Example Program Listings

    When ISBN (UPC-E) is selected with the parameter ‘t131’ or ‘T131’: The same rules apply as for ‘t6’ or ‘T6’. When EAN 128 set A, set B or set C is selected with the parameter ‘t132’ or ‘T132’, ‘t133’ or ‘T133’ or ‘t134’ or ‘T134’...
  • Page 124 Appendix 'Codabar LPRINT CHR$(27);"it9r1s0o0x00y100bA123456A\"; 'Code 128 set A LPRINT CHR$(27);"it12r1o0x00y120bCODE128A12345?\"; 'Code 128 set B LPRINT CHR$(27);"it13r1o0x00y140bCODE128B12345?\"; 'Code 128 set C LPRINT CHR$(27);"it14r1o0x00y160b";CHR$(1);CHR$(2);"?\"; 'ISBN(EAN) LPRINTCHR$(27);"it130r1o0x00y180b123456789012?+12345\"; 'EAN 128 set A LPRINT CHR$(27);"it132r1o0x00y210b1234567890?\"; LPRINT CHR$(12)

  • Page 125: Appendix (For Europe And Other Countries)

    Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for all your printer needs. You can download the latest drivers, software and utilities, read FAQs and troubleshooting tips to learn how to get the most from your Brother product.

  • Page 126: Important Information: Regulations

    This printer is a Class 1 laser product as defined in IEC 60825-1 +A2:2001 specifications. The label shown below is attached in countries where it is needed. This printer has a Class 3B laser diode which produces invisible laser radiation in the laser unit. You should not open the laser unit under any circumstances.

  • Page 127: Internal Laser Radiation

    NOT connect it to a DC power source. If you are not sure, contact a qualified electrician. Disconnect device You must install this printer near a power outlet that is easily accessible. In case of an emergency, you must disconnect the power cord from the power outlet to shut off the power completely.
  • Page 128 Always replace the fuse cover. Never use a plug that does not have a cover. Warning - This printer must be earthed. The wires in the mains lead are coloured in line with the following code: Green and Yellow: Earth...

  • Page 129: Ec Declaration Of Conformity

    Appendix (for Europe and Other Countries) EC Declaration of Conformity...

  • Page 130: C Appendix (For Usa And Canada)

    FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for all your printer needs. You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product.
  • Page 131 1, rue Hotel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 Service center locator (USA only) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437). Service center locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER.
  • Page 132 Visa, MasterCard, Discover, or American Express credit card, you can order supplies directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note In Canada, only Visa and MasterCard are accepted.

  • Page 133: Important Information: Regulations

    Important A shielded interface cable should be used to ensure compliance with the limits for a Class B digital device. Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment. Industry Canada Compliance Statement (Canada only) This Class B digital apparatus complies with Canadian ICES-003.

  • Page 134: International Energy Star ® Compliance Statement

    ® The purpose of the International NERGY Program is to promote the development and ® popularization of energy-efficient office equipment. As an NERGY Partner, Brother Industries, Ltd. ® has determined that this product meets the NERGY guidelines for energy efficiency.

  • Page 135: Laser Notices

    Laser safety (110 to 120 volt model only) This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.

  • Page 136: Important - For Your Safety

    NOT connect it to a DC power source. If you are not sure, contact a qualified electrician. Disconnect device You must install this printer near a power outlet that is easily accessible. In case of an emergency, you must disconnect the AC power cord from the AC power outlet to shut off the power completely.
  • Page 137 Index Automatic Interface Selection ... 47 Bar code control ... 110 BRAdmin Light ... 46 BRAdmin Professional ... 46 Brother Numbers (USA/Canada) ...122 Carton contents ... 1 Cartridge position error ... 50 Character sets ... 107 Cleaning ... 73 Computer requirements ... 103 Consumables ...
  • Page 138 Scanner window ... 76 Service call ... 53 Service centers (USA/Canada) ... 123 Service centres (Europe and other countries) ... 117 Software ... 46 Specifications ... 99 Status Monitor ...44 Symbol ... 107 Toner cartridge ... 61 Toner life end ...50 Toner low ...

This manual is also suitable for:

Hl-2150Hl-2170w2170w - hl b/w laser printerHl-2150n

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