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Dell Precision 5520 Owner's Manual
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Dell Precision 5520 Owner's Manual

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Dell Precision 5520
Owner's Manual
Regulatory Model: P56F
Regulatory Type: P56F001
September 2021
Rev. A03

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Summary of Contents for Dell Precision 5520

  • Page 1 Dell Precision 5520 Owner's Manual Regulatory Model: P56F Regulatory Type: P56F001 September 2021 Rev. A03...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2016-2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: Working on your computer................... 6 Turning off Your Computer............................... 6 Before working inside your computer..........................6 After working inside your computer..........................7 Chapter 2: Chassis........................8 System Overview.................................8 Hot key combinations............................... 10 Chapter 3: Disassembly and reassembly..................12 Recommended Tools.................................
  • Page 4 Clearing CMOS settings..............................43 Clearing BIOS (System Setup) and System passwords..................43 Chapter 5: Troubleshooting......................44 Handling swollen Lithium-ion batteries........................44 Dell SupportAssist Pre-boot System Performance Check diagnostics..............44 Running the SupportAssist Pre-Boot System Performance Check..............45 Built-in self-test (BIST)..............................45 M-BIST...................................45 LCD Power rail test (L-BIST)...........................
  • Page 5 Chapter 6: Technical Specifications.................... 49 Chapter 7: Contacting Dell......................54 Contents...

  • Page 6: Chapter 1: Working On Your Computer

    Working on your computer Turning off Your Computer CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer. You can turn off your computer in two ways : 1.

  • Page 7: After Working Inside Your Computer

    After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer. CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Steps 1.

  • Page 8: Chapter 2: Chassis

    Chassis This chapter illustrates the multiple chassis views along with the ports and connectors and also explains the FN hot key combinations. System Overview Figure 1. Inside View — Back 1. power connector 2. system fan 3. system board 4. hard drive 5.
  • Page 9 Figure 2. Front View 1. Power button 2. Keyboard 3. Palmrest 4. Touchpad Figure 3. Front Open View 1. Camera 2. Camera-status light 3. Left speaker 4. Right speaker Chassis...

  • Page 10: Hot Key Combinations

    4. Battery status button 5. Kensington security slot Hot key combinations The table below details the hot key combinations. Table 1. Hot key combination Fn key combination Precision 5520 Fn+ESC Fn Toggle Fn+ F1 Speaker Mute Fn+ F2 Volume Down...
  • Page 11 Table 1. Hot key combination (continued) Fn key combination Precision 5520 Fn+ F3 Volume Up Fn+ F4 Rewind Fn+ F5 Play/Pause Fn+ F6 Forward Fn+ F8 Display Toggle (Win + P) Fn+ F9 Search Fn+ F10 Increase Keyboard Back light Brightness...

  • Page 12: Chapter 3: Disassembly And Reassembly

    Disassembly and reassembly Recommended Tools The procedures in this document may require the following tools: ● Small flat-blade screwdriver ● #0 Phillips screwdriver ● #1 Phillips screwdriver ● T5 Torx screwdriver ● Small plastic scribe Base cover Removing the Base Cover Steps 1.

  • Page 13: Installing The Base Cover

    ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.

  • Page 14: Removing The Battery

    ● Do not apply pressure to the surface of the battery ● Do not bend ● Do not use tools of any kind to pry on or against the battery ● If a battery cannot be removed within the constraints above, please contact Dell technical support Installing the Battery Steps 1.

  • Page 15: Pcie Solid State Drive (Ssd)

    PCIe Solid State Drive (SSD) Removing the Solid State Drive (SSD) Steps 1. Follow the procedures in Before Working Inside Your Computer 2. Remove the: Base cover battery 3. Remove the screw that secures the solid-state drive (SSD) to the system board [1]. Then, slide the SSD out from its connector on the system board [2].

  • Page 16: Hard Drive

    Hard drive Removing the Hard Drive Steps 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: Base cover battery 3. Perform the following steps to remove the hard-drive bracket from the computer: a. Remove the four M2x4 screws securing the hard-drive bracket to the computer [1]. b.

  • Page 17: Installing The Hard Drive

    Installing the Hard Drive Steps 1. Replace the hard-drive covers on the hard drive. 2. Connect the hard-drive interposer to the hard-drive assembly. 3. Place the hard-drive assembly on the palm-rest assembly. 4. Connect the hard-drive cable to the system board. 5.

  • Page 18: Installing The Speakers

    Installing the Speakers Steps 1. Using the alignment posts, place the speakers on the palm-rest assembly. 2. Replace the four M2x2 screws that secure the speakers to the palm-rest assembly. 3. Route the speaker cables through the routing guides on the palm-rest assembly. 4.

  • Page 19: Installing The Coin-Cell Battery

    e. fans f. heatsink assembly g. memory modules h. system board 3. Perform the following steps to remove the coin-cell battery: a. Turn the system board over. b. Lift up the coin cell battery [1] c. Disconnect the coin cell battery cable [2] from the system board [3]. Installing the Coin-Cell Battery Steps 1.
  • Page 20 heatsink memory module system board 3. Perform the following steps to disconnect the keyboard and backlight connectors from the computer. a. Lift up the connector lock [1] and the disconnect the cables from the connectors [2]. b. Peel back the screw shields [3]. 4.

  • Page 21: Installing The Keyboard

    Installing the Keyboard Steps 1. Adhere the Mylar to the keyboard. 2. Align the screw holes on the keyboard with the screw holes on the palm-rest assembly. 3. Replace the 31 M1.6 x 1.5 screws that secure the keyboard to the palm-rest assembly. 4.

  • Page 22: Installing The Wlan Card

    Installing the WLAN Card Steps 1. Align the notch on the WLAN card with the tab on the WLAN-card connector on the system board. 2. Align the bracket which secures the WLAN card to the palmrest assembly. 3. Connect the antenna cables to the WLAN card. CAUTION: To avoid damage to the WLAN card, do not place any cables under it.

  • Page 23: Memory Modules

    Memory modules Removing the Memory Module(s) Steps 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: Base cover battery 3. Pry the securing clips away from the memory module until it pops-up [1]. Then, remove the memory module from its connector on the system board [2].

  • Page 24: Installing The Fans

    Base cover battery 3. Perform the following steps to remove the left video-card fan: a. Disconnect the fan cable from the system board [1]. b. Remove the two M2x4 screws that secure the fan to the system board[2]. c. Lift the fan away from the computer [3] 4.

  • Page 25: Heat Sink

    c. Route the display cable through the routing guides on the left fan. d. Replace the four M2x4 screws that secure the left fan to the system board. e. Connect the right fan cable to the system board. f. Route the touch-screen cable through the routing guides on the right fan. g.

  • Page 26: Installing The Heatsink

    Installing the Heatsink Steps 1. Align the screw holes on the heatsink with the screw holes on the system board. 2. Replace the screws to secure the heatsink to the system board. 3. Install the: a. battery b. base cover 4.

  • Page 27: Installing The Dc-In Adapter Port

    Installing the DC-in Adapter Port Steps 1. Place the DC-in adapter port into the slot on the palm-rest assembly. 2. Route the power-adapter port cable through its routing guides on the palm-rest assembly. 3. Replace the M2x3 screw that secures the power-adapter port to the palm-rest assembly. 4.

  • Page 28: Installing The Antenna Cover

    Figure 6. Turning the display hinge a. display assembly b. display hinges (2) 4. Slide and lift the antenna cover away from the display assembly. Figure 7. Removing the antenna cover a. display assembly b. antenna cover Installing the antenna cover Steps 1.

  • Page 29: Display Assembly

    Display Assembly Removing the Display Assembly Steps 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: Base cover battery 3. Perform the following steps: a. Remove the screw securing the metal bracket [1]. b. Lift the metal bracket off the computer [2]. c.

  • Page 30: Installing The Display Assembly

    Installing the Display Assembly Steps 1. Place the palm-rest assembly at the edge of the table with the speakers facing away from the edge. 2. Align the screw holes on the palm-rest assembly with the screw holes on the display hinges. 3.
  • Page 31 fans heatsink memory module NOTE: Your computer’s Service Tag is located under the system badge flap. You must enter the Service Tag in the BIOS after you replace the system board. NOTE: Before disconnecting the cables from the system board, note the location of the connectors so that you can re-connect them correctly after you replace the system board.

  • Page 32: Installing The System Board

    b. Lift the system board off the computer [2]. Installing the System Board Steps 1. Hold the system board at the center. Avoid holding the system board by the "neck" area to avoid damaging it. 2. Replace the M2x4 (4) screws that secure the system board to the palm-rest assembly. 3.

  • Page 33: Palm Rest

    4. Connect the power-adapter port cable, speaker cable, keyboard-control board cable, touchpad cable, and touch-screen cable to the system board. 5. Connect the display cable to the system board. 6. Align the display-cable bracket with the screw hole on the system board and replace the screw (2). 7.
  • Page 34 a. keyboard b. system board c. power connector port d. display assembly e. fans f. heatsink assembly g. speakers h. WLAN card hard drive(optional) memory modules k. battery base cover 5. Follow the procedures in After Working Inside Your Computer Disassembly and reassembly...

  • Page 35: Chapter 4: System Setup

    System Setup BIOS overview The BIOS manages data flow between the computer's operating system and attached devices such as hard disk, video adapter, keyboard, mouse, and printer. Entering BIOS setup program Steps 1. Turn on your computer. 2. Press F2 immediately to enter the BIOS setup program. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the desktop.

  • Page 36: System Setup Options

    Allows you to set the date and time. BIOS Version Displays the BIOS version. Product Name Displays the product name. Dell Precision 5520 (Default Setting) Service Tag Displays the service tag. Asset Tag Displays the asset tag. None (Default Setting) CPU Type Displays the CPU type.
  • Page 37 (Default Setting) USB Configuration Allows you to configure the integrated USB controller. Default Enabled: Enable Boot Support, Enable Thunderbolt Ports; Always Allow Dell Docks; Enable External USB Port Touchscreen This field controls whether the touchscreen is enabled or disabled. Enabled (Default...
  • Page 38 Table 6. Security Option Description Unlock Setup Status Unlocked (Default Setting) Admin Password Status Displays the status of the admin password. Default Setting: Not set System Password Status Displays the status of the system password. Default Setting: Not set HDD Password Status Displays the status of the system password.
  • Page 39 Determines which wireless devices can be controlled by the Wireless Switch. WLAN and Bluetooth Enabled (Default Setting) SupportAssist System Auto OS Recovery Threshold: Controls the automatic boot flow for SupportAssist Resolution System Resolution Console and for Dell OS Recovery Tool. Setting 2 default System Setup...

  • Page 40: Updating The Bios

    Steps 1. Go to www.dell.com/support. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You can also use the product ID or manually browse for your computer model.

  • Page 41: Updating The Bios From The F12 One-Time Boot Menu

    One-Time boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.

  • Page 42: System And Setup Password

    System and setup password Table 9. System and setup password Password type Description System password Password that you must enter to log in to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. You can create a system password and a setup password to secure your computer.

  • Page 43: Clearing Cmos Settings

    Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.

  • Page 44: Chapter 5: Troubleshooting

    ● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 45: Running The Supportassist Pre-Boot System Performance Check

    Running the SupportAssist Pre-Boot System Performance Check Steps 1. Turn on your computer. 2. As the computer boots, press the F12 key as the Dell logo appears. 3. On the boot menu screen, select the Diagnostics option. 4. Click the arrow at the bottom left corner.

  • Page 46: Lcd Power Rail Test (L-Bist)

    LCD Built-in Self Test (BIST) Dell laptops have a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with the LCD (screen) of the Dell laptop or with the video card (GPU) and PC settings.

  • Page 47: Real-Time Clock (Rtc Reset)

    It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.
  • Page 48 5. Press and hold the power button for 20 seconds to drain the flea power. 6. Install the battery. 7. Install the base cover. 8. Connect the power adapter to your computer. 9. Turn on your computer. NOTE: For more information about performing a hard reset, see the knowledge base article 000130881 www.dell.com/support. Troubleshooting...
  • Page 49 Technical Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (Start icon) > Help and Support, and then select the option to view information about your computer. Table 11. System Information Feature Specification System Chipset...
  • Page 50 Table 14. Video (continued) Feature Specification Integrated ● Intel HD Graphics 630/P630 with 7th Generation processors ● Intel HD Graphics 530 with 6th Generation processors Data bus PCIE x16, Gen3 Memory Discrete Up to 4 GB GDDR5 Integrated Shared system memory Table 15.
  • Page 51 Table 18. Display (continued) Feature Specification Maximum resolution 1920 X 1080 pixels / 3840 X 2160 pixels Maximum Brightness 400 nits Operating angle 0° (closed) to 135° Refresh rate 60 Hz Minimum viewing angles: Horizontal 80/80 Vertical 80/80 Table 19. Keyboard Feature Specification Number of keys...
  • Page 52 Table 23. Battery Feature Specification Type Li-polymer 3-cell (56 Whr) / 6-cell (97 Whr) Dimensions : 56 Whr : Depth 223.20 mm (8.79 in) Height 7.20 mm (0.28 in) Width 71.80 mm (2.83 in) Weight 0.54 lb (0.24 kg) 84 Whr : Depth 330.50 mm (13.01 in) Height...
  • Page 53 Table 25. Physical Dimensions (continued) Physical Specification Depth 235 mm (9.27 in) Weight (Minimum) 2 kg (4.41 lb) Table 26. Environmental Feature Specification Temperature range: Operating 0 °C to 40 °C (32 °F to 104°F) Storage –40 °C to 70 °C (–40 °F to 158 °F) Relative humidity (maximum): Operating 10 % to 90 % (non-condensing)
  • Page 54 About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1.

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