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Bosch WAXH2EL0SN User Manual And Installation Instructions

Bosch WAXH2EL0SN User Manual And Installation Instructions

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Washing machine
WAXH2EL0SN
[en]
User manual and installation
instructions

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Summary of Contents for Bosch WAXH2EL0SN

  • Page 1 Washing machine WAXH2EL0SN [en] User manual and installation instructions...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Sorting laundry ........ 38 General information ...... 4 Degrees of soiling...... 38 Intended use........ 4 Care symbols on the care labels.. 38 Restriction on user group.... 5 Detergents and care products ..  38 Safe installation........ 5 Detergent recommendation.... 39 Safe use .......... 7 Detergent dosage ...... 39 Safe cleaning and maintenance .. 9 Basic operation ......  40...
  • Page 3 Customer Service ......  68 Connecting the appliance to the energy manager ...... 47 Product number (E-Nr.) and pro- duction number (FD)...... 68 Activating Wi-Fi on the appliance .. 48 AQUA-STOP guarantee .... 68 Deactivating Wi-Fi on the appli- ance .......... 48 Consumption values.......  70 Software update....... 49 Resetting the appliance network Technical specifications....  71 settings.......... 49 Remote diagnostics ...... 49...
  • Page 4: Safety

    en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
  • Page 5: Restriction On User Group

    Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
  • Page 6 en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
  • Page 7: Safe Use

    Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
  • Page 8 en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
  • Page 9: Safe Cleaning And Maintenance

    Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
  • Page 10 en Safety ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
  • Page 11: Preventing Material Damage

    Preventing material damage en ¡ Modified or damaged water hoses Preventing material dam- may result in material damage and damage to the appliance. Never kink, crush, modify or cut ▶ through water hoses. Follow these instructions to avoid ma- Only use the water hoses sup- terial damage and damage to the appli- ▶...
  • Page 12: Save Energy And Conserve Re- Sources

    en Environmental protection and saving energy Save energy and conserve re- Wash the laundry without prewash. sources Washing with prewash increases the programme duration and increases If you follow these instructions, your ap- energy and water consumption. pliance will use less electricity and less water.
  • Page 13: Installation And Connection

    Installation and connection en Check the appliance for visible dam- Installation and connec- age. tion ATTENTION! Objects remaining in the drum that are not designed for You can find out where and how best operation with the appliance may to install your appliance here. You will cause material damage and damage also learn how to connect the appli- to the appliance.
  • Page 14: Requirements For The Installation Location

    en Installation and connection Connection adapter Installation location Requirements On a base Secure the appliance with fixing brackets Requirements for the installa- → Page 36. tion location The appliance may "wander" when it spins. Observe the instructions for the installation location. On a wooden joist floor Place the appliance on Note: Please read the safety informa- a water-resistant tion → Page 4 to ensure that you use...
  • Page 15: Removing The Transport Struts

    Installation and connection en Put on the four cover caps. Unscrew and remove all four screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. Removing the transport struts Note: Please read the safety informa- Remove the four sleeves.
  • Page 16: Connecting The Appliance

    en Installation and connection Remove the transport struts. Connecting the appliance Connect your appliance to the power supply, water inlet and water outlet. Connecting the water inlet hose Note: Please read the safety informa- tion → Page 4 to ensure that you use the appliance safely. WARNING Risk of electric shock! The appliance contains live parts.
  • Page 17: Aligning The Appliance

    Installation and connection en Drainage into a plastic pipe with rubber sleeve or into a gully. Fix and secure the wa- ter outlet hose with an elbow. Connecting the appliance to the electricity supply Note: Please read the safety informa- tion → Page 4 to ensure that you use the appliance safely.
  • Page 18 en Installation and connection To align the appliance, turn the ap- pliance feet. Check that the appli- ance is level using a spirit level. All appliance feet must stand firmly on the ground. Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height.
  • Page 19: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 20: Detergent Drawer

    en Familiarising yourself with your appliance Detergent drawer Manual dosing compartment Below is an overview of the structure of / : Dispenser for fabric softener or the detergent drawer. detergent : Dispenser for detergent Controls The controls are used to configure all functions of your appliance and to obtain in- formation about the operating status.
  • Page 21: Display

    Familiarising yourself with your appliance en Display The display shows the current settings, options or relevant information. Example: Symbol display Display Designation Description 0:40 h Programme duration/ Expected programme duration or programme time re- programme time remain- maining. 10 h "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 22 en Familiarising yourself with your appliance Display Designation Description Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted. → "Deactivating the childproof lock", Page 44 Easy Iron The reduced creasing function is activated.
  • Page 23 Familiarising yourself with your appliance en Display Designation Description Water consumption Water consumption for the selected programme. : Low water consumption ¡ ¡ : High water consumption Remote start Remote start is activated. → "Buttons", Page 33 Wi-Fi ¡ Lights up: The appliance is connected to your home network.
  • Page 24 en Familiarising yourself with your appliance ⁠ i-DOS  ⁠ i-DOS  Less Ironing Water Plus Silent Wash Pre-wash Rinse Hold Rinse Plus Stains ⁠ Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 25 Familiarising yourself with your appliance en ⁠ i-DOS  ⁠ i-DOS  Less Ironing Water Plus Silent Wash Pre-wash Rinse Hold Rinse Plus Stains ⁠ Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 26 en Familiarising yourself with your appliance ⁠ i-DOS  ⁠ i-DOS  Less Ironing Water Plus Silent Wash Pre-wash Rinse Hold Rinse Plus Stains ⁠ Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 27 Familiarising yourself with your appliance en ⁠ i-DOS  ⁠ i-DOS  Less Ironing Water Plus Silent Wash Pre-wash Rinse Hold Rinse Plus Stains ⁠ Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 28 en Familiarising yourself with your appliance ⁠ i-DOS  ⁠ i-DOS  Less Ironing Water Plus Silent Wash Pre-wash Rinse Hold Rinse Plus Stains ⁠ Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 29 Familiarising yourself with your appliance en ⁠ i-DOS  ⁠ i-DOS  Less Ironing Water Plus Silent Wash Pre-wash Rinse Hold Rinse Plus Stains ⁠ Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 30 en Familiarising yourself with your appliance ⁠ i-DOS  ⁠ i-DOS  Less Ironing Water Plus Silent Wash Pre-wash Rinse Hold Rinse Plus Stains ⁠ Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 31 Familiarising yourself with your appliance en ⁠ i-DOS  ⁠ i-DOS  Less Ironing Water Plus Silent Wash Pre-wash Rinse Hold Rinse Plus Stains ⁠ Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 32: Programmes

    en Familiarising yourself with your appliance Buttons Below is an overview of the buttons The selection of programme settings and their setting options. depends on the selected programme. You can see the selection options for With the button, you can open the each programme in the overview for sub-menu for additional programme → "Programmes", Page 24.
  • Page 33 Familiarising yourself with your appliance en Button Selection Description ¡ Switch on Switch the appliance on or off. (mains switch) ¡ Switch off  (Remote Start) ¡ Activate If you briefly press the button, the appliance will be enabled for remote start via the Home Connect app ¡...
  • Page 34: Operating Logic

    en Familiarising yourself with your appliance Button Selection Description Rinse Hold ¡ Activate Activate or deactivate spinning and draining at the end of the washing cycle. ¡ Deactivate The laundry remains in the water after the last rinse cycle. → "Resuming the programme when the pro- gramme status is Rinse Hold", Page 43 Silent Wash ¡...
  • Page 35 Familiarising yourself with your appliance en If a setting is activated, the display shows . The selection does not need to be confirmed again. The sub-menu closes automatically after a few seconds.
  • Page 36: Accessories

    en Accessories Accessories Only use original accessories. These have been made especially for your appli- ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WMZ2380 cold water or AquaStop (approx.
  • Page 37: Laundry

    Laundry en Laundry You can wash all items that the manu- facturer has marked as machine-wash- able on the care label and fabrics made from hand-washable wool using your appliance. Preparing the laundry ATTENTION! To prevent foaming, use only half of Objects remaining in the laundry may the amount of detergent recommen- damage the laundry and the drum.
  • Page 38: Sorting Laundry

    en Detergents and care products – Type of fabric and fibre type Sorting laundry – Whites Note: Please read the safety informa- – Colours tion → Page 4 to ensure that you use Wash new coloured items sep- the appliance safely. arately the first time you wash them.
  • Page 39: Detergent Recommendation

    Detergents and care products en You can use all detergents and care ¡ Do not mix different liquid detergents products which are suitable for do- ¡ Do not mix detergent and fabric mestic washing machines. softener ¡ Do not use products which have de- Note: Please read the safety informa- veloped a top layer or are highly tion → Page 4 to ensure that you use...
  • Page 40: Basic Operation

    en Basic operation Water hardness Hardness range Total hardness in mmol/l German degrees in °dH soft (I) 0–1.5 0–8.4 medium (II) 1.5– 2.5 8.4–14 hard (III) over 2.5 over 14 Example of a manufacturer's instructions for detergent These example values refer to a stand- ard load of 4–5 kg.
  • Page 41: Adjusting The Programme Settings

    Basic operation en Requirement: A programme has been set. Adjust the programme settings. ▶ → "Operating logic", Page 34 Note ¡ The programme settings are not saved permanently for the pro- gramme. ¡ The setting is saved if you activate or deactivate the intelligent dosing system.
  • Page 42: Loading Laundry

    en Basic operation Adjust the programme settings if re- ¡ The dosing recommendation is quired. aimed at the maximum load for the a The programme is saved. programme. Tip: In addition to intelligent dosing, Loading laundry you can also add additional care product for laundry, e.g.
  • Page 43: Adding Laundry

    Basic operation en To resume the programme, after the Open the door. desired soaking time, press Remove the laundry. Adding laundry Note: Please read the safety informa- tion → Page 4 to ensure that you use the appliance safely. Press The appliance is paused and checks whether it is possible to add or re- move laundry.
  • Page 44: Childproof Lock

    en Childproof lock add detergent. Childproof lock → "Adding detergent and care product", Page 42 Secure your appliance against being operated unintentionally using the con- Filling the dispenser trols. In order to use intelligent dosing, fill the Activating the childproof lock dispenser. Note Press and hold the two ⁠...
  • Page 45: Dispenser Contents

    Home Connect  en Basic dosage You can adjust the preset basic dosages for liquid detergent and fabric softener. The basic dosage depends on the manufacturer's instructions for the de- tergent, the water hardness and the de- gree of soiling of the laundry. Always set a basic dosage that corres- ponds to the dosage for a standard load of 4.5 kg.
  • Page 46: Connecting The Appliance To A Wlan Home Network (Wi-Fi) With Wps Function

    en Home Connect ¡ → "Connecting the appliance to a Take note of the information in the documents for your router. WLAN home network (Wi-Fi) without flashes in the display. WPS function", Page 46 a The appliance attempts to connect The Home Connect app will guide you to your WLAN home network.
  • Page 47: Connecting Your Appliance To The Home Connect App

    Home Connect  en a The appliance now sets up its own Carry out the steps in the Wi-Fi network with the name (SSID) Home Connect app to connect the HomeConnect. appliance. a If the display shows Connected and lights up permanently, the appli- ance is connected to the home net- work.
  • Page 48: Activating Wi-Fi On The Appliance

    en Home Connect a If the display shows Flex Start, Flex when your home photovoltaic system Start is activated and the appliance can provide sufficient energy or the en- waits to be started by the smart en- ergy tariff is good. ergy system (energy manager). Requirements a If the display changes to : Ready in ¡...
  • Page 49: Software Update

    Remote diagnostics Declaration of Conformity Customer Service can use Remote Dia- gnostics to access your appliance if Robert Bosch Hausgeräte GmbH you contact them, have your appliance hereby declares that the appliance with connected to the Home Connect server Home Connect functionality meets the...
  • Page 50: Basic Settings

    2.4 GHz band: 100 mW max. A detailed RED Declaration of Con- 5 GHz band: 100 mW max. formity can be found online at www.bosch-home.com among the addi- tional documents on the product page for your appliance. 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 51: Changing The Basic Settings

    Cleaning and servicing en Basic setting Description Cleaning and servicing Aut. network log-in Connect the appliance to a WLAN home net- To keep your appliance working effi- work (Wi-Fi) with WPS ciently for a long time, it is important to function → Page 46 clean and maintain it carefully.
  • Page 52 en Cleaning and servicing Press down on the insert and re- move the detergent drawer. ATTENTION! The pump unit con- tains electrical components. Do not clean the pump unit in the ▶ Remove the pump unit. dishwasher and do not immerse it in water.
  • Page 53: Descaling

    Cleaning and servicing en Dry the detergent drawer, lid and Descaling pump unit and reinsert them. If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g.
  • Page 54 en Cleaning and servicing Push a receptacle under the open- Firmly press on the sealing cap. ing. Insert the drain hose into the holder. Take the drain hose out of the holder. Cleaning the drain pump Note: Please read the safety informa- CAUTION - Risk of scalding! tion → Page 4 to ensure that you use When you wash at high temperat-...
  • Page 55 Cleaning and servicing en The filter insert in the pump hous- Screw on the pump cap. ‒ ing may become stuck due to coarse particles of dirt. Loosen the dirt and remove the filter in- sert. 90° The handle on the pump cap must be in a vertical position.
  • Page 56: Cleaning The Water Outlet Hose At The Siphon

    en Cleaning and servicing Cleaning the water outlet hose at the siphon If the water outlet hose at the siphon is dirty or the detergent solution is not be- ing pumped out, you must clean these. Switch off the appliance. Disconnect the appliance's mains plug from the power supply.
  • Page 57 Cleaning and servicing en Clean the filter with a small brush. Connect the water inlet hose and check for leaks.
  • Page 58: Troubleshooting

    en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshooting in- formation before contacting Customer Service. This will avoid unnecessary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist staff. ▶...
  • Page 59: Malfunctions

    Troubleshooting en Errors Cause Troubleshooting "E:60 / -2B" The unbalanced load detec- Redistribute the laundry in the drum. ▶ tion system has interrupted Note: Where possible, mix large and the spin cycle because the small items in the drum. Different sized laundry is unevenly distrib- items of laundry distribute themselves uted.
  • Page 60 en Troubleshooting Errors Cause Troubleshooting The programme does not is activated. Check whether is activated. ▶ → "Buttons", Page 32 start. Laundry is caught in the door. Open the door again. Remove any trapped laundry. Close the door. Press to start the programme. The detergent drawer has not Push the detergent drawer in as far ▶...
  • Page 61 Troubleshooting en Errors Cause Troubleshooting The water is not draining. Continue the programme by selecting Rinse Hold is activated. ▶ Spin or Drain and pressing → "Resuming the programme when the programme status is Rinse Hold", Page 43 The water outlet hose is con- Install the water outlet hose at a max- ▶...
  • Page 62: Noise

    en Troubleshooting Errors Cause Troubleshooting Vibrations and movement of The appliance feet are not Secure the appliance feet. ▶ → "Aligning the appliance", Page 17 the appliance whilst spinning. fixed. → "Removing the transit bolts", Transit bolts have not been re- ▶ moved. Page 14 Drum does not turn, water Load detection is active.
  • Page 63: Problem With Results

    Troubleshooting en Errors Cause Troubleshooting → "Cleaning the drain pump", Banging noises, rattling in the Foreign bodies have got into ▶ drain pump. the drain pump. Page 53 Slurping, rhythmical suction The drain pump is active, the Not a fault – normal operating noise. ▶...
  • Page 64 en Troubleshooting Errors Cause Troubleshooting Detergent residue on the Basic dosage is not correctly If intelligent dosing is activated, re- ▶ duce the basic dosage → Page 45. damp washing. adjusted. Detergent residue on the dry Detergents may contain wa- Brush out the laundry after washing ▶...
  • Page 65: Home Connect Problem

    Troubleshooting en Home Connect problem Errors Cause Troubleshooting HomeConnect is not working Different causes are possible. Go to www.home-connect.com. ▶ correctly. → "Activating Wi-Fi on the appliance", No connection to the home Wi-Fi is switched off. ▶ network. Page 48 Wi-Fi is activated but a con- Ensure that the home network is nection to your home network available.
  • Page 66: Emergency Release

    en Transportation, storage and disposal Unplug the appliance's mains plug. Emergency release Drain the remaining detergent solu- To remove the laundry in the event of a tion. power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 53 Detach the hoses.
  • Page 67: Using The Appliance Again

    Transportation, storage and disposal en Start the Drain programme. a The unused detergent cannot flow straight into the outlet during the next wash. Disposing of old appliance Valuable raw materials can be re- claimed by recycling. WARNING Risk of harm to health! Insert the power cord into the holder Children can lock themselves in the ap- and tighten all four screws for the...
  • Page 68: Customer Service

    en Customer Service Detailed information about the warranty Customer Service period and terms of warranty in your country are available from Customer If you have any queries on use, are un- Service, your dealer or our website. able to rectify faults on the appliance When contacting Customer Service, yourself or if your appliance needs to you will need the product number (E-...
  • Page 69 Customer Service en ¡ A claim can only be made under the guarantee if the appliance has been correctly installed and connected with Aqua-Stop according to our in- structions; this also includes cor- rectly fitting the Aqua-Stop extension (genuine accessory). Our guarantee does not cover defective supply lines or fittings up to the Aqua-Stop connection on the tap.
  • Page 70: Consumption Values

    en Consumption values Consumption values The indicated consumption values are approximate. The values may deviate from the indicated values depending on water pressure, water hardness, water inlet temperature, ambient temperature, type of laundry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
  • Page 71: Technical Specifications

    Technical specifications en Technical specifications Facts and figures for your appliance can be found here. Appliance height 850 mm Appliance width 600 mm Appliance depth 640 mm Weight 73 kg Maximum load capacity 10 kg Mains voltage 220 - 240 V, 50 Hz Minimum installa- 10 A tion protection Rated power 2300 W Power consumption...
  • Page 72 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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