Table of contents 1 Safety .......... 4 10 Before using for the first time........ 35 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 35 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........ 36 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 36 1.6 Safe cleaning and mainten-...
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19 Troubleshooting....... 58 15.2 Dispenser contents .... 43 15.3 Basic dosage ...... 44 20 Transportation, storage and disposal ........ 69 16 Home Connect ...... 44 20.1 Removing the appliance .. 69 16.1 Connecting the appliance 20.2 Inserting the transit bolts.. 69 to a WLAN home network (Wi-Fi) with WPS function .. 44 20.3 Using the appliance again .. 70 16.2 Connecting the appliance...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
en Preventing material damage Make sure that the valve housing ▶ Preventing material damage 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter of terial damage and damage to the ap-...
Environmental protection and saving energy en Do not use hard scouring pads or Add → Page 38 detergent based on ▶ cleaning sponges. the laundry's degree of soiling. Clean the appliance with nothing ▶ a For light to normal soiling, a smal- but water and a soft, damp cloth. ler amount of detergent is suffi- Remove all detergent residue, ▶...
en Installation and connection ATTENTION! The appliance comes with an Aqua- Objects remaining in the drum that Sensor. are not designed for operation with a During the rinse cycle, the Aqua- the appliance may cause material Sensor checks the degree of tur- damage and damage to the appli- bidity of the rinsing water, and ad- ance.
Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. 4.3 Requirements for the in- Washing machine stallation location Accompanying documents Note: Please read the information in Elbow for fixing the water out- the Safety → Page 4 and Preventing let hose material damage → Page 10 sections...
en Installation and connection Installation loca- Requirements WARNING tion Risk of injury! When using the appliance on a base, In a kitchen unit ¡ A niche width the appliance may tip over. of 60 cm is re- Always secure the feet of the appli- quired.
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Installation and connection en Pull the hoses out of the holders. Remove the four sleeves. Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps.
en Installation and connection Undo and remove the screws in 4.5 Removing the transport the horizontal transport strut using struts a T20 screwdriver. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
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Installation and connection en Connect the water inlet hose to a ATTENTION! tap (26.4 mm = 3/4"). When draining, the water outlet hose is subject to water pressure and may come loose from the installed con- nection point. ¾˝ Secure the water outlet hose ▶...
en Installation and connection Screw the lock nuts tightly against 4.7 Aligning the appliance the housing using a WAF 17 In order to reduce noise and vibra- wrench. tion and to prevent the appliance from moving, align the appliance cor- rectly. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance...
Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance 5.2 Detergent drawer Manual dosing compartment / : Dispenser for fabric softener or detergent : Dispenser for detergent 5.3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Programmes → Page 27 Programme selector → Page 39...
Display en Display 6 Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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en Display Display Designation Description End of pro- Programme status gramme Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 42 ...
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Display en Display Designation Description 50 ml Basic dosage Basic dosage for detergent or fabric softener. → "Basic dosage", Page 44 Foam detection The appliance has detected too much system foam. Door The door is unlocked and can be opened. ¡...
en Buttons Buttons 7 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for → "Programmes", Page 27. Button Selection Description (Start/Reload/ ¡ Start Start, cancel or pause the pro- Pause) gramme.
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Buttons en Button Selection Description (Spin Speed - 1600 Adjust the spin speed or activate Reduction) (Rinse Hold). is selected, the water is not drained at the end of the washing cycle and the spin cycle is deactiv- ated.
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en Buttons Button Selection Description (Prewash) ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate Note: If the intelligent dosing system is activated, the detergent will be dis- pensed automatically for the prewash and the main wash. If the intelligent dosing system is de- activated, place the detergent for the prewash directly in the drum.
Accessories en Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WMZ2381 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WMZ2200 the appliance.
en Laundry Push in the detergent drawer. – Close bed covers and cushion covers – Close all zips, Velcro fasteners, hooks and eyes – Tie cloth belts, apron strings, etc. together or use a laundry bag. – Tie together longer drawstrings, and tie cords with solid end- pieces in hoods or trousers –...
Detergents and care products en Wash new coloured items separately the first time you wash them. 11.3 Degrees of soiling Degree of soiling Soiling Examples Light ¡ No dirt or stains are vis- Light summer clothing or ible sports clothing that has ¡...
en Detergents and care products ¡ Do not mix detergent and fabric ¡ Use dyes sparingly as salt may softener damage stainless steel ¡ Do not use products that have ex- ¡ Do not use bleaching agents in the pired or are highly congealed appliance ¡...
Basic operation en These example values refer to a Example of a manufacturer's standard load of 4–5 kg. instructions for detergent Soiling Light Normal Heavy Water hardness: Soft/medium 40 ml 55 ml 80 ml Water hardness: Hard/very 55 ml 80 ml 105 ml hard The dosages can be found on the Basic operation 13 Basic operation manufacturer's packaging.
en Basic operation Requirement: The laundry is pre- 13.2 Setting a programme pared and sorted. Set the programme selector to the → "Laundry", Page 36 required programme. Open the door. → "Programmes", Page 27 Make sure that the drum is empty. If necessary, adjust the pro- Load the laundry unfolded into the gramme settings → Page 40.
Basic operation en Pull out the detergent drawer. Close the door. Pour in detergent. Press . → "Detergent drawer", Page 20 13.9 Cancelling the pro- If required, add the care product. Push in the detergent drawer. gramme Once the programme has started, 13.6 Starting the programme you can cancel it at any time.
en Childproof lock Remove the laundry. Childproof lock 14 Childproof lock Secure your appliance against being Childproof lock operated unintentionally using the controls. 14.1 Activating the childproof lock Press and hold the two 3 sek. ▶ buttons for approx. 3 seconds. a The display shows ...
Intelligent dosing system en Pour liquid detergent and fabric Intelligent dosing system 15 Intelligent dosing sys- softener into the relevant dis- pensers. → "Detergent drawer", Page 20 The optimum quantities of liquid de- Intelligent dosing system tergent and fabric softener are dis- pensed automatically depending on the programme and settings.
en Home Connect The Home Connect app guides you 15.3 Basic dosage through the entire login process. Fol- The basic dosage depends on the low the instructions in the Home Con- manufacturer's instructions for the de- nect app to configure the settings. tergent, the water hardness and the Tips degree of soiling of the laundry.
Home Connect en flashes in the display. a The appliance now sets up its own Wi-Fi network with the name (SSID) HomeConnect. If the display shows Err, the appli- ance is not connected to the home network. Check whether your appliance is ‒...
en Home Connect Carry out the steps in the 16.4 Connecting the appli- Home Connect app to connect the ance to the energy man- appliance. ager a If the display shows and lights up permanently, the appliance is If you connect the appliance to the connected to the home network.
Home Connect en Requirement: The smart energy sys- Press repeatedly until the dis- tem (energy manager) cannot start play shows On . your appliance until it is connected to a Wi-Fi is activated. the appliance. Note: If Wi-Fi is activated, the appli- Set the programme you require.
en Home Connect Set the programme to position 5. ¡ Security certificate of the Wi-Fi communication module (to ensure a The display shows rES. a secure data connection). Press . ¡ The current software and hardware a The display shows YES. version of your appliance. Press ...
Basic settings en Basic settings 17 Basic settings You can configure the appliance to meet your needs. Basic settings 17.1 Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet)
en Cleaning and servicing 17.2 Changing the basic set- Remove all de- Fresh deposits tergent residue, are easier to re- tings spray residue or move without Set the programme selector to po- other residues leaving any sition 1. immediately. residue. Keep the appli- This allows the ance door and residual water to...
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Cleaning and servicing en Press down on the insert and re- Empty the detergent drawer. move the detergent drawer. ATTENTION! The pump unit con- Remove the pump unit. tains electrical components. Do not clean the pump unit in the ▶ dishwasher and do not immerse it in water.
en Cleaning and servicing Clean the detergent drawer and Clean the inside of the detergent the lid with a soft, damp cloth or drawer housing. hand shower. Push in the detergent drawer. Dry the detergent drawer, lid and pump unit and reinsert them. 18.4 Descaling ATTENTION! The use of unsuitable descaling...
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Cleaning and servicing en Open the maintenance flap. Take the drain hose out of the holder. Remove the maintenance flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶...
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en Cleaning and servicing Insert the drain hose into the Clean the interior, the thread on holder. the pump cap and the pump hous- ing. Cleaning the drain pump The pump cap is comprised of two parts which can be taken apart for Note: Please read the information in cleaning.
Cleaning and servicing en Insert the pump cap and screw it Check the intake opening for on as far as it will go. blockages and remove any block- ages. 90° The handle on the pump cap must be in a vertical position. Note: Do not use any sharp or poin- Insert the maintenance flap and ted objects.
en Cleaning and servicing Clean the water outlet hose and si- Cleaning the filter on the tap phon connecting piece. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
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Cleaning and servicing en Connect the water inlet hose and check for leaks.
en Troubleshooting Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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Troubleshooting en Fault Cause and troubleshooting "E:30 / -80" Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water ▶ hose. Connecting the appliance "E:36 / -25 / -26" Drain pump is blocked. → "Cleaning the drain pump", Page 52 ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:35 / -10" Call the after-sales service. ▶ → "Customer Service", Page 71 The detergent drawer has not been pushed in as far as it can go. Push the detergent drawer in as far as it will go. ▶...
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Troubleshooting en Fault Cause and troubleshooting The appliance is not There has been a power cut. working. Check whether the lighting in your kitchen or other ▶ appliances are working. The programme does You have not pressed . not start. Press ...
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en Troubleshooting Fault Cause and troubleshooting The door cannot Water level is too high. be opened. Start the Drain programme. ▶ Power failure. Open the door using the emergency release. ▶ → "Emergency release", Page 69 The water is not drain- Drain pipe or water outlet hose is blocked. ing.
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Troubleshooting en Fault Cause and troubleshooting Water is not flowing The tap is turned off. in. Detergent is not Turn on the tap. ▶ being dispensed. The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or ▶...
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en Troubleshooting Fault Cause and troubleshooting Drum does not turn, Load detection is active. water does not flow in. Not a fault – no action required. ▶ Note: The load detection can take up to two minutes. Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶...
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Troubleshooting en Fault Cause and troubleshooting The spin programme Start the Spin programme. ▶ does not start. Rushing, hissing Water is flushed under pressure into the detergent noise. drawer. Not a fault – normal operating noise. ▶ Longer, whirring noise Intelligent dosing system dispenses detergent or care before the start of the products.
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en Troubleshooting Fault Cause and troubleshooting The spin result is not Clean the drain pipe and the water outlet hose. ▶ satisfactory. The laun- Drain pipe or water drain hose is caught or jammed. dry is too wet/too Ensure that the drain pipe and water drain hose are ▶...
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Troubleshooting en Fault Cause and troubleshooting Detergent residue on Check whether the detergent used is suitable. the dry laundry. → "Detergents and care products", Page 37 Drain the dispenser. → "Cleaning the detergent drawer", Page 50 Clean the dispenser. Refill the dispenser. → "Filling the dispenser", Page 43 Basic dosage is not correctly adjusted.
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en Troubleshooting Fault Cause and troubleshooting No connection to the Reconnect the appliance to the home network. home network. → "Connecting the appliance to a WLAN home net- work (Wi-Fi) with WPS function", Page 44 → "Connecting the appliance to a WLAN home net- work (Wi-Fi) without WPS function", Page 45 Water is leaking out at Water inlet hose is not correctly/securely connected.
Transportation, storage and disposal en Drain the remaining detergent 19.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 52 Requirement: The drain pump is Detach the hoses. empty. → Page 52 Empty the dispensers. ATTENTION! Escaping water may cause material damage. 20.2 Inserting the transit Do not open the door if you can ▶...
en Transportation, storage and disposal Insert all screws into the four 20.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
Customer Service en Make a note of your appliance's de- Customer Service 21 Customer Service tails and the Customer Service tele- phone number to find them again If you have any queries on use, are Customer Service quickly. unable to rectify faults on the appli- ance yourself or if your appliance 21.2 AQUA-STOP guarantee needs to be repaired, contact Cus-...
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en Consumption values Consumption values 22 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
(Wi-Fi): Declaration of Conformity 24 Declaration of Con- 5 Min. ¡ Networked formity standby mode (Wi-Fi): 1,50 W Robert Bosch Hausgeräte GmbH Declaration of Conformity Water pressure ¡ Minimum: hereby declares that the appliance 100 kPa with Home Connect functionality (1 bar) meets the essential requirements and ¡...
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en Declaration of Conformity 5 GHz WLAN (Wi-Fi): For indoor use only.
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.