Samsung S34A65 Series User Manual
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User Manual
S34A65*
The colour and the appearance may differ depending on the product, and the specifications are subject
to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the
user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
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Table of Contents
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Summary of Contents for Samsung S34A65 Series
- Page 1 The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners.
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Page 2: Table Of Contents
Table of contents Before Using the Product Connecting and Using a Source Device Menu Safety Precautions Read below before connecting the product. Picture Electricity and Safety Ports Eye Care Installation Operation Connecting and Using a PC PIP/PBP Connection Using the HDMI Cable Cleaning OnScreen Display Connection Using an HDMI-DVI Cable... - Page 3 Table of contents Troubleshooting Guide Appendix Requirements Before Contacting Samsung Responsibility for the Pay Service (Cost to Customer Service Centre Customers) Product diagnosis (Screen issue) Not a product defect Checking the Resolution and Frequency A Product damage caused by customer's fault Check the following.
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Page 4: Before Using The Product
DC voltage: Rated voltage marked • Only use the power cord provided with your product by Samsung. Do not use the power cord with literature concerning operation and with this symbol is DC voltage. other products. -
Page 5: Installation
Do not expose the product to direct sunlight, heat, or a hot object such as a stove. ‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a ‒ The product lifespan may be reduced or a fire may result. -
Page 6: Operation
‒ Be sure to power off the product and disconnect the power cord when water or other foreign Warning substances have entered the product. Then contact Samsung Customer Service Centre. • There is a high voltage inside the product. Never disassemble, repair or modify the product •... -
Page 7: Cleaning
― Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product • Disconnect the power cord from the power socket if you do not plan on using the product for an (Service fee will be charged.) -
Page 8: Correct Posture To Use The Product
Correct posture to use the product Use the product in the correct posture as follows: • Straighten your back. • Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. •... -
Page 9: Preparations
Chapter 02 Preparations Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ― Disassembly is the reverse order of assembly. Put the stand base onto the stand neck Tightly fasten the connecting screw at as the direction shown in the figure. -
Page 10: Precautions For Moving The Product
Precautions for moving the product Checking the space around the product Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product. -
Page 11: Adjusting The Product Tilt And Height
Adjusting the Product Tilt and Height Anti-theft Lock ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without ― An anti-theft lock allows you to use the product securely even in public places. notice to improve quality. -
Page 12: Wall Mount Kit Specifications (Vesa)
If you install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided. -
Page 13: Control Panel
Control Panel Parts Description 5-Way Button Multi directional button that helps navigate. This LED is power status indicator. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without ― You can select the power LED operation to be enabled or disabled on Power LED notice to improve quality. -
Page 14: Direct Key Guide
Direct Key Guide ― On the Direct Key Guide screen, the following menu options appear when the product screen is switched on or the input source is changed. Eye Saver Mode Volume Source Features Eye Saver Mode Off ― The Direct Key Guide screen shows if Eye Saver Mode is enabled. -
Page 15: Connecting And Using A Source Device
Chapter 03 Connecting and Using a Source Device Read below before connecting the product. Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. Before connecting the product, make sure you remove the power cables from both the product and the external device to prevent damage to the product due to a short circuit or over current. -
Page 16: Ports
Ports Port Description Connect to an audio output device such as headphones. ― The functions available may vary depending on the product model. The colour and shape of parts may • Connect to a USB device. differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to •... -
Page 17: Connecting And Using A Pc
Connecting and Using a PC Connection Using an DP Cable Select a connection method suitable for your PC. Connection Using the HDMI Cable ― It is recommended to use the DP cable provided as an accessory. If not provided, be sure to use a DP cable of 1.5 m or below. -
Page 18: Connecting To Headphones Or Earphones
Connecting to headphones or earphones Connecting the Product to a PC as a USB HUB Connecting the Power Use the product as a hub to connect the PC to a variety of devices and/or networks. ― With some PCs, network connection via LAN may not be supported. ―... -
Page 19: Tidying Up The Connected Cables
Tidying Up the Connected Cables Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language on information message and change the resolution on your PC to the optimum setting. -
Page 20: Menu
Chapter 04 Menu Function Key Guide → ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Picture Description Picture Mode... - Page 21 Description mode When the external input is connected through HDMI/DP/USB Type-C and PC/AV Mode is set to AV, Picture Mode has four automatic picture settings (Dynamic, Standard, Movie and Custom) that are preset at the factory. You can activate either Dynamic, Standard, Movie or Custom.
- Page 22 Description Color Adjust the tint of the screen. • Red: Adjust the red saturation level. Values closer to 100 mean greater intensity for the colour. • Green: Adjust the green saturation level. Values closer to 100 mean greater intensity for the colour. •...
- Page 23 Description Game Mode Configure the product screen settings for game mode. Use this feature when playing games on a PC or when a game console such as PlayStation™ or Xbox™ is connected. ― This menu is not available when Eye Saver Mode is enabled.
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Page 24: Eye Care
Eye Care Description Adaptive Picture Optimizes brightness and provides the best picture quality in real time, based on the lighting condition and the content you're viewing. ― This option is available when Eco Sensor Mode is set to Off. Min. Backlight Minimizes screen backlight when running Adaptive Picture. -
Page 25: Onscreen Display
Description Source Select the source for each screen. Screen Ratio Choose the size and aspect ratio of the picture displayed on screen. mode • Auto Wide mode • 16:9 Screen Fit ― The function may not be supported depending on the ports provided with the product. ―... -
Page 26: System
System Description FreeSync FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. FreeSync can be operated when you use AMD's graphic card with supporting FreeSync solution. For more information, see FreeSync page. Volume Change the Volume setting. - Page 27 Description Off Timer Plus Off Timer • Timer: Turn on Off Timer mode. • Turn Off After: The off timer can be set within a range of 1 to 23 hours. The product will automatically power off after the specified number of hours.
- Page 28 Description Auto Source Switch Auto Source Switch When there is no signal, the display automatically switches to the newly connected device. ― This function may not be supported depending on the model or geographical area. USB-C Switch When there is no signal, the display automatically switches to the new device connected to the USB-C port. Key Repeat Time Control the response rate of a button when the button is pressed.
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Page 29: Support
Software Update Update software using an update file on a USB device. Save the update file (in .bin format) that you downloaded from the Samsung website (http://www.samsung.com/sec) to a USB device. Connect the USB device to the port on the monitor. -
Page 30: Installing The Software
Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website (http://www. samsung.com). ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. -
Page 31: Troubleshooting Guide
Customer Service Centre Installation issue ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product and PC. - Page 32 The message Check the cable connection and the settings of the source device. appears. Screen colour is inconsistent. Check that the cable is properly connected to the product. Change the Color settings. Check that the device connected to the product is powered on. The colours on the screen have a shadow and are distorted.
- Page 33 Sound issue Other issues There is no sound. A special key on the keyboard or mouse is entered automatically. Re-check the condition of the connected headphone or earphone and/or adjust the volume. If the product is connected to a USB Type-C port and then a keyboard or mouse is connected to the USB port of the product, it may cause malfunction due to USB packet handling errors of the graphic Check the volume.
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Page 34: Q & A
Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Screen Refresh Rate under Monitor settings. •... -
Page 35: Specifications
Refer to the label at the back of the product as the standard voltage • The specifications are subject to change without notice to improve quality. can vary in different countries. • For detailed device specifications, visit the Samsung website. Signal connectors HDMI, DisplayPort, USB Type-C • (Europe only) -
Page 36: Standard Signal Mode Table
Standard Signal Mode Table Model Name S34A65* Synchronization Horizontal Frequency 30 ~ 151 kHz Vertical Frequency 48 ~ 100 Hz Resolution Optimum Resolution 3440 x 1440 @ 50 Hz (HDMI 1.4) 3440 x 1440 @ 60 Hz (HDMI 2.0, DisplayPort, USB Type-C) Maximum Resolution 3440 x 1440 @ 50 Hz (HDMI 1.4) 3440 x 1440 @ 100 Hz (HDMI 2.0, DisplayPort, USB Type-C) - Page 37 Port Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Resolution DP IN / USB (kHz) (Hz) (MHz) (H/V) HDMI IN Type-C IN VESA, 1440 x 900 55.935 59.887 106.500 VESA, 1600 x 900 60.000 60.000 108.000 VESA, 1680 x 1050 65.290 59.954 146.250...
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Page 38: Appendix
• Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. •... -
Page 39: Freesync
― If you encounter any issues when using the function, contact the Samsung Service Center. This feature will eliminate screen tearing and lag during game play. Improve your gaming experience. -
Page 40: Weee
WEEE Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.