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User Manual
S34J550WQ* S34J552WQ*
The color and the appearance may differ depending on the product, and the specifications are subject to change without
prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user
manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the user manual
has not been read).
You will be informed of the administration fee amount before a technician visits.
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Table of Contents
Related Manuals for Samsung S34J552WQ Series
Summary of Contents for Samsung S34J552WQ Series
- Page 1 © Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than that of Samsung Electronics are owned by their respective owners.
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Page 2: Table Of Contents
Before Using the Product Connecting and Using a Source Device Screen Setup Securing the Installation Space Read below before installing the monitor. SAMSUNG MAGIC Bright Precautions for storage Connecting and Using a PC Brightness Safety Precautions Connection Using the HDMI Cable... - Page 3 Table of contents Configuring the PIP/PBP Settings Setup and Reset Troubleshooting Guide PIP/PBP Mode FreeSync Requirements Before Contacting Samsung Customer Service Center Size Eco Saving Plus Testing the Product Checking the Resolution and Frequency Position Off Timer Plus Check the following.
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Page 4: Before Using The Product
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ― Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.) -
Page 5: Cleaning
• Do not disconnect the power cord while the product is being used. • Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. • Keep the power socket where the power cord is connected unobstructed. -
Page 6: Installation
Do not expose the product to direct sunlight, heat, or a hot object such as a stove. ‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a ‒ The product lifespan may be reduced or a fire may result. -
Page 7: Operation
There is a high voltage inside the product. Never disassemble, repair or modify the product ‒ Be sure to power off the product and disconnect the power cord when water or other foreign yourself. substances have entered the product. Then contact Samsung Customer Service Center. ‒ Contact Samsung Customer Service Center for repairs. •... - Page 8 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause • Insert the power plug into the AC/DC adapter until a click sound is heard. afterimage burn-in or defective pixels. • Do not insert only the power plug into the power outlet. ‒...
- Page 9 • Do not hold the product upside-down or move it by holding the stand. ‒ The product may fall and become damaged or cause an injury. • Looking at the screen too close for an extended period of time can deteriorate your eyesight. •...
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Page 10: Preparations
Chapter 02 Preparations Parts Icons Description Multi directional button that helps navigate. JOG Button ― The JOG button is located on the rear left side of the product. The button can be used to move up, down, left or right, or as Enter. Control Panel This LED is power status indicator and works as ―... -
Page 11: Direct Key Guide
Direct Key guide ― The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the computer resolution changes, or the input source changes. Eye Saver Mode Volume Features Eye Saver Mode Off •... -
Page 12: Function Key Guide
Function Key Guide ― To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You can exit by pressing the JOG button again. UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes. PRESS(ENTER): The selected item will be applied. - Page 13 When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below. JOG Button Power saving/Non-signal mode Source Change DOWN PRESS(ENTER) for 2 seconds Power Off When the monitor displays the Main menu the JOG Button could be used as below. JOG Button Action UP/DOWN...
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Page 14: Configuring Eye Saver Mode, Brightness And Contrast From The Initial Screen
― To activate the Mute function, access the Volume control screen, then use the JOG button to move the ― This menu is not available when SAMSUNG Bright is set to Dynamic Contrast mode. MAGIC focus down. To deactivate the... -
Page 15: Types Of Ports
Types of Ports ― The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product. -
Page 16: Adjusting The Product Tilt
Adjusting the Product Tilt Anti-theft Lock ― The color and shape of parts may differ from what is shown. Specifications are subject to change without ― An anti-theft lock allows you to use the product securely even in public places. notice to improve quality. -
Page 17: Precautions For Moving The Monitor
Precautions for moving the monitor • Do not directly apply pressure on the screen. • Do not hold the product upside down only by the stand. • Do not hold the screen when moving the monitor. • Hold the lower corners or edges of the monitor when moving it. -
Page 18: Installing A Wall-Mount Kit Or Desktop Stand
‒ Samsung shall not be held liable for any product damage or personal injury caused by using a wall-mount kit other than the one specified or from an attempt to install the wall-mount kit on your own. -
Page 19: Installation
Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ― The exterior may differ depending on the product. Insert the stand neck into the stand base in the Tightly fasten the connecting screw at the bottom Place the protective Styrofoam (cushion) included Connect the power supply and the data cable as... -
Page 20: Removing The Stand
Removing the Stand ― Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down. ― The exterior may differ depending on the product. Place the protective Styrofoam (cushion) included Turn the connecting screw at the bottom of the Remove the stand neck from the stand base by Caution... -
Page 21: Connecting And Using A Source Device
Make sure that the graphics card of the HDMI source supports 3440 x 1440 @ 75 Hz. ― When connecting an HDMI cable, use the cable that came with the components of the monitor. If you use an HDMI cable other than provided by Samsung, the image quality may be degraded. -
Page 22: Connection Using The Hdmi-Dvi Cable
Connection Using the HDMI-DVI Cable Connecting to Headphones Check to make sure that the power cables for the monitor and external devices, such as computers and set-top boxes, are not connected to the power outlet. HDMI IN 1, HDMI IN 2 ―... -
Page 23: Connecting The Power
Connecting the Power Connect the power plug to the AC/DC adapter. Connect the AC/DC adapter cable to the DC 19V port on the back of the monitor. Plug the AC/DC adapter into the power outlet. Press the JOG button on the back of the monitor to turn it on. ―... -
Page 24: Correct Posture To Use The Product
Driver Installation ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ― To install the latest version of the product driver, download it from the Samsung Electronics website at http://www.samsung.com. Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. -
Page 25: Screen Setup
Custom: Customize the contrast and brightness as required. • Standard: Obtain a picture quality suitable for editing documents or using Internet. SAMSUNG MAGIC Bright • Cinema: Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content. -
Page 26: Brightness
You can adjust the general brightness of the picture. (Range: 0~100) Adjust the tint of the screen. ― This menu is not available when A higher value will make the picture appear brighter. SAMSUNG Bright is set to Cinema Dynamic Contrast mode. -
Page 27: Samsung Magic Upscale
SAMSUNG MAGIC Upscale Eye Saver Mode Upscale function can enhance the layers of the picture details and the vividness of the picture. Set to an optimum picture quality suitable for eye relaxation. SAMSUNG MAGIC The function has more obvious effects on low-resolution pictures. -
Page 28: Game Mode
Game Mode Response Time Configure the product screen settings for game mode. Accelerate the panel response rate to make video appear more vivid and natural. ― Use Use this feature when playing games on a PC or when a game console such as PlayStation™ or Xbox™ Standard mode when not playing a video or game. -
Page 29: Picture Size
Picture Size Screen Adjustment ― This menu is only available when Change the picture size. Picture Size is set to Screen Fit Mode. When a 480P or 576P or 720P or 1080P signal is input in mode and the monitor can display normally, ―... -
Page 30: Configuring The Pip/Pbp Settings
Chapter 05 Configuring the PIP/PBP Settings A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ ― PIP/PBP mode is compatible with Windows 7, Windows 8, and Windows 10. -
Page 31: Size
Size Sound Source Select the size and aspect ratio of the sub-screen. Set which screen you want to hear the sound for. • : Select the icon image if you want to use PBP mode where the optimum resolution for the left and right sides of the screen is 1720 x 1440 (width x height). -
Page 32: Source
Source Picture Size Select the source for each screen. PIP Mode (available in PIP mode (Size PIP Mode (available in PIP mode(Size Select the image size for sub-screen. ― The input source for the main screen changes. mode ― With the exception of the current input source, the other two input sources can be selected. ―... -
Page 33: Contrast
Contrast PBP Mode (available in PBP mode(Size Set the Picture Size for each of the divided screens. mode PIP Mode (available in PIP mode(Size • Auto: Display the picture according to the aspect ratio of the each screen input source. Adjust the contrast level for sub-screen. -
Page 34: Adjusting Osd (On Screen Display) Settings
Chapter 06 Adjusting OSD (On Screen Display) settings A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ Position from what is shown. -
Page 35: Setup And Reset
• The sound quality of the monitor may be degraded. ― If you encounter any issues when using the function, contact the Samsung Service Center. ― When the resolution is changed while setting FreeSync Standard Engine... - Page 36 The models in the Graphic Cards list supports FreeSync FreeSync can only be used with specific AMD graphics card models. Refer to the following list for supported graphics cards: Make sure to install the latest official graphics drivers from AMD that support FreeSync. ―...
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Page 37: Eco Saving Plus
Eco Saving Plus Off Timer Plus Reduce energy consumption compared to consumption at the maximum brightness level. Configuring Off Timer ― This option is not available when SAMSUNG Bright is in Dynamic Contrast mode. MAGIC ― This menu is not available when... -
Page 38: Pc/Av Mode
PC/AV Mode Key Repeat Time PC/AV Mode to AV. The picture size will be enlarged. Control the response rate of a button when the button is pressed. This option is useful when you view a movie. Acceleration, sec, or 2 sec can be selected. -
Page 39: Information
Information View the current input source, frequency and resolution. Information Picture LU********/** S/N:************** PIP/PBP OnScreen Display System HDMI1 **** x **** Information **kHz **Hz Exit Information Picture LU********/** S/N:************** PIP/PBP OnScreen Display System HDMI1 HDMI2 **** x **** **** x **** Information **kHz **Hz **kHz **Hz... -
Page 40: Installing The Software
Easy Setting Box enables users to use the monitor by partitioning multiple sections. • Windows 10 32Bit/64Bit To install the latest version of Easy Setting Box, download it from the Samsung Electronics website at http://www.samsung.com. ― The software may not work properly if you do not restart the computer after the installation. -
Page 41: Troubleshooting Guide
Check the following. Customer Service Center Installation issue (PC mode) ― Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked. - Page 42 Not Optimum Mode is displayed. Video playback is choppy. This message appears when the signal from the graphics card exceeds the maximum resolution or Playback of high-definition large video files can be choppy. This may be because the video player is frequency for the product.
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Page 43: Q & A
Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Refresh rate under Monitor settings. •... -
Page 44: Specifications
― This device is a Class B digital apparatus. Power Supply AC100-240V~ 50/60Hz ― For detailed device specifications, visit the Samsung Electronics website. Based on the AC voltage of the adapter. For the DC voltage of the product, refer to the product label. -
Page 45: Standard Signal Mode Table
Standard Signal Mode Table Model Name S34J550WQ* / S34J552WQ* Synchronization Horizontal Frequency 30 – 120 kHz Vertical Frequency 50 – 75 Hz Resolution Optimum Resolution 3440 x 1440 @ 50 Hz (HDMI1) 3440 x 1440 @ 60 Hz (HDMI2, DisplayPort) Maximum Resolution 3440 x 1440 @ 50 Hz (HDMI1) 3440 x 1440 @ 75 Hz (HDMI2, DisplayPort) - Page 46 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 1280 x 1024 79.976 75.025 135.000 VESA, 1440 x 900 55.935 59.887 106.500 VESA, 1600 x 900 60.000 60.000 108.000 VESA, 1680 x 1050 65.290 59.954 146.250 VESA, 1920 x 1080 67.500...
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Page 47: Appendix
• Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. •...