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Alienware AURORA R11 Service Manual
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Alienware AURORA R11 Service Manual

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Alienware Aurora R11
Service Manual
Regulatory Model: D23M
Regulatory Type: D23M002

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Summary of Contents for Alienware AURORA R11

  • Page 1 Alienware Aurora R11 Service Manual Regulatory Model: D23M Regulatory Type: D23M002...
  • Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

  • Page 3: Table Of Contents

    Contents 1 Working inside your computer......................6 Safety instructions.................................6 Before working inside your computer..........................6 Before you begin ................................6 Electrostatic discharge—ESD protection..........................6 ESD field service kit ................................7 Transporting sensitive components............................8 After working inside your computer............................8 2 Removing and installing components....................9 Inside view of your computer...............................9 System-board components..............................
  • Page 4 Installing the right tron-light board..........................35 Processor liquid-cooling assembly.............................36 Removing the processor liquid-cooling assembly....................... 36 Installing the processor liquid-cooling assembly......................38 Coin-cell battery................................40 Removing the coin-cell battery............................40 Installing the coin-cell battery............................41 Memory modules................................43 Removing the memory modules........................... 43 Installing the memory modules.............................44 Solid-state drive.................................
  • Page 5 Removing the front AlienFX LED board........................86 Installing the front AlienFX LED board........................86 Power-button board................................87 Removing the power-button board..........................87 Installing the power-button board..........................88 System board..................................89 Removing the system board............................89 Installing the system board............................91 Entering the Service Tag in the BIOS setup program....................93 3 Device drivers............................95 Operating system................................

  • Page 6: Working Inside Your Computer

    Working inside your computer Safety instructions Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the safety information that shipped with your computer.

  • Page 7: Esd Field Service Kit

    problems or a shortened product life span. As the industry pushes for lower power requirements and increased density, ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products.

  • Page 8: Transporting Sensitive Components

    • ESD Packaging – All ESD-sensitive devices must be shipped and received in static-safe packaging. Metal, static-shielded bags are preferred. However, you should always return the damaged part using the same ESD bag and packaging that the new part arrived in. The ESD bag should be folded over and taped shut and all the same foam packing material should be used in the original box that the new part arrived in.

  • Page 9: Removing And Installing Components

    Removing and installing components Inside view of your computer 1. power-supply unit 2. 2.5-inch hard drive 3. 2.5-inch hard-drive cage 4. graphics card 5. system board 6. VR heat sink 7. processor fan and liquid cooling assembly 8. top cover 9.

  • Page 10: System-Board Components

    System-board components 1. power-supply connector 2. front-panel USB cable 2 (F_USB2) 3. front-panel USB cable 1 (F_USB1) 4. SATA 6 Gbps drive connector (SATA1) 5. SATA 6 Gbps drive connector (SATA2) 6. SATA 6 Gbps drive connector (SATA3) 7. SATA 6 Gbps drive connector (SATA4) 8.

  • Page 11: Screw List

    Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced.

  • Page 12: Left-Side Cover

    Component Secured to Screw type Quantity Screw image System board Chassis #6-32 Left-side cover Removing the left-side cover Prerequisites 1. Follow the procedure in Before working inside your computer. About this task The following images indicate the location of the left-side cover and provides a visual representation of the removal procedure. Steps 1.

  • Page 13: Top Cover

    Steps 1. Locate the tabs on the left-side cover and slots on the chassis. 2. Rotate the left-side cover towards the chassis until it snaps into place. 3. Replace the screw (6-32x12-7L) that secures the side-cover release latch to the chassis. Next steps 1.

  • Page 14: Installing The Top Cover

    Steps Starting from the rear, pull up on the top cover to release it from the chassis. NOTE: Top cover is tightly secured to the chassis by clips and may requires force to remove it off the chassis. Installing the top cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 15: Right-Side Cover

    Steps Align the tabs on the top cover with the slots on the chassis and snap the top cover into place. Next steps 1. Install the left-side cover. 2. Follow the procedure in After working inside your computer. Right-side cover Removing the right-side cover Prerequisites 1.

  • Page 16: Installing The Right-Side Cover

    Steps 1. Starting from the top-front tab, pull the right-side cover away from the chassis. 2. Remove the right-side cover from the chassis. Installing the right-side cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the right-side cover and provides a visual representation of the installation procedure.

  • Page 18: 2.5-Inch Hard Drive

    Steps 1. Align the tabs on the right-side cover with the slots on the chassis 2. Rotate the right-side cover towards the chassis until it snaps into place. Next steps 1. Install the cover. 2. Install the left-side cover. 3. Follow the procedure in After working inside your computer.

  • Page 19: Installing The 2.5-Inch Hard Drive

    Steps 1. Disconnect the data and power cables from the hard drive. 2. Press the release tabs on the hard-drive carrier and slide the hard-drive assembly out of the hard-drive cage. 3. Pry the hard-drive carrier to release the tabs on the assembly from the slots on the hard drive. 4.
  • Page 20 NOTE: Note the orientation on the hard-drive carrier to replace it correctly.

  • Page 21: 3.5-Inch Hard Drive

    Steps 1. Align the hard drive with the pins on the hard-drive carrier. 2. Using the tabs on the opposite side, flex open the carrier to insert the pins on the other side. 3. Slide the hard-drive assembly into the hard-drive cage until it snaps into place. 4.

  • Page 22: Installing The 3.5-Inch Hard Drive

    Steps 1. Disconnect the data and power cables from the hard drive. 2. Press the release tabs on the hard-drive carrier and slide the hard-drive carrier out of the hard-drive cage. 3. Pry the hard-drive carrier to release the tabs on the carrier from the slots on the hard drive. 4.
  • Page 23 NOTE: Note the orientation on the hard-drive carrier to replace it correctly.

  • Page 24: 2.5-Inch Hard-Drive Cage

    Steps 1. Align the hard drive with the pins on the hard-drive carrier. 2. Using the tabs on the opposite side, flex open the carrier to insert the pins on the other side. 3. Slide the hard-drive assembly into the hard-drive cage until it snaps into place. 4.

  • Page 25: Installing The 2.5-Inch Hard-Drive Cage

    Installing the 2.5-inch hard-drive cage Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the 2.5-inch hard-drive cage and provides a visual representation of the installation procedure.

  • Page 26: Installing The 3.5-Inch Hard-Drive Cage

    About this task The following images indicate the location of the 3.5-inch and provides a visual representation of the removal procedure. Steps 1. Remove the two screws (#6-32) that secure the 3.5-inch hard-drive cage to the chassis. 2. Lift the 3.5-inch hard-drive cage off the chassis. Installing the 3.5-inch hard-drive cage Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 27: 460 W Power-Supply Unit

    Steps 1. Insert the 3.5-inch hard-drive cage into its slot on the chassis. 2. Align the tabs on the cage with the tabs on the chassis. 3. Replace the two screws (#6-32) that secure the 3.5-inch hard-drive cage to the chassis. Next steps 1.

  • Page 29: Installing The 460 W Power-Supply Unit

    Steps 1. Remove the two screws (#6-32) that secure the power-supply unit bracket to the power-supply unit cage. 2. Lift the power-supply unit bracket off the power-supply unit cage. 3. Lift the power-supply unit cage and rotate the power-supply unit cage away from the chassis. 4.
  • Page 30 WARNING: The cables and ports on the back of the power-supply unit are color-coded to indicate the different power wattage. Ensure that you plug in the cable to the correct port. Failure to do so may result in damaging the power-supply unit and/or system components.

  • Page 31: 850 W Power-Supply Unit

    Steps 1. Place the power supply on the chassis. 2. Align the screw holes on the power-supply unit with the screw holes on the chassis. 3. Replace the four screws (#6-32) that secure the power-supply unit to the chassis. 4. Lift and rotate the power-supply unit cage away from the chassis 5.

  • Page 32: Installing The 850 W Power-Supply Unit

    About this task The following images indicate the location of the power-supply unit and provides a visual representation of the removal procedure. Steps 1. Remove the two screws (#6-32) that secure the power-supply unit bracket to the power-supply unit cage. 2.
  • Page 33 About this task The following images indicate the location of the power-supply unit and provides a visual representation of the installation procedure. Steps 1. Place the power supply on the chassis. 2. Align the screw holes on the power-supply unit with the screw holes on the chassis. 3.

  • Page 34: Right Tron-Light Board

    Right tron-light board Removing the right tron-light board Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the left-side cover. 3. Remove the top-cover. 4. Remove the right-side cover. About this task The following images indicate the location of the right tron-light board and provides a visual representation of the removal procedure.

  • Page 35: Installing The Right Tron-Light Board

    Installing the right tron-light board Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the right tron-light board and provides a visual representation of the installation procedure.

  • Page 36: Processor Liquid-Cooling Assembly

    Processor liquid-cooling assembly Removing the processor liquid-cooling assembly Prerequisites 1. Follow the procedure in Before working inside your computer. WARNING: Despite having a plastic shield, the processor liquid-cooling assembly may be very hot during normal operation. Ensure that it had sufficient time to cool before you touch it. CAUTION: To ensure maximum cooling for the processor, do not touch the heat transfer areas on the processor liquid- cooling assembly.
  • Page 37 Steps 1. Lay the computer on the right side. 2. Press the releasing clip on the power-cable connectors and disconnect the power cables from the graphics card. 3. Slide the power-supply unit cage release latches to the unlock position. 4. Lift the power-supply unit cage. 5.

  • Page 38: Installing The Processor Liquid-Cooling Assembly

    Installing the processor liquid-cooling assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. CAUTION: Incorrect alignment of the processor liquid-cooling assembly can damage the system board and processor. About this task The following images indicate the location of the processor liquid-cooling assembly and provides a visual representation of the installation procedure.
  • Page 39 Steps 1. Slide the radiator and fan assembly into the radiator and fan cage. NOTE: Ensure that the hoses are facing the front of the system 2. Align the screw holes on the processor cooler with the screw holes on the system board. 3.

  • Page 40: Coin-Cell Battery

    Coin-cell battery Removing the coin-cell battery Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer.

  • Page 41: Installing The Coin-Cell Battery

    Steps 1. Lay the computer on the right side. 2. Press the releasing clip on the power-cable connectors and disconnect the power cables from the graphics card. 3. Slide the power-supply unit cage release latches to the unlock position. 4. Lift the power-supply unit cage and rotate the power-supply unit cage away from the chassis. 5.
  • Page 42 Steps 1. Insert a new coin-cell battery (CR2032) into the battery socket with the positive side facing up, and snap the battery into place.

  • Page 43: Memory Modules

    2. Rotate the power-supply unit cage towards the chassis. 3. Connect the power cables to the graphics card. 4. Slide the power-supply unit cage release latches towards the locked position. Next steps 1. Install the left-side cover. 2. Follow the procedure in After working inside your computer.

  • Page 44: Installing The Memory Modules

    Steps 1. Lay the computer on the right side. 2. Press the releasing clip on the power-cable connectors and disconnect the power cables from the graphics card. 3. Slide the power-supply unit cage release latches to the unlock position. 4. Lift the power-supply unit cage and rotate the power-supply unit cage away from the chassis. 5.
  • Page 45 Steps 1. Ensure that the securing clips are extended away from the memory-module slot.

  • Page 46: Solid-State Drive

    2. Align the notch on the memory module with the tab on the memory-module slot. 3. Insert the memory module into the memory-module slot and press the memory module down until it snaps into position and the securing clips lock in place. CAUTION: To prevent damage to the memory module, hold the memory module by the edges.

  • Page 47: Installing The Solid-State Drive

    Steps 1. Remove the screw (M2x2.5) that secures the solid-state drive to the system board. 2. Slide and lift the solid-state drive off the system board. Installing the solid-state drive Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. CAUTION: Solid-state drives are fragile.

  • Page 48: Single-Graphics Card

    Steps 1. Align the notch on the solid-state drive with the tab on the solid-state drive slot. 2. Insert the solid-state drive at a 45-degree angle into the system board. 3. Press the other end of the solid-state drive down and replace the screw (M2x2.5) that secure the solid-state drive to the system board.

  • Page 50: Installing The Single-Graphics Card

    Steps 1. Lay the computer on the right side. 2. Press the releasing clip on the power-cable connectors and disconnect the power cables from the graphics card. 3. Slide the power-supply unit cage release latches to the unlock position. 4. Lift the power-supply unit cage and rotate the power-supply unit cage away from the chassis. 5.

  • Page 52: Dual-Graphics Card

    Steps 1. Place the card into the X16 slot and press down firmly until the graphics card snaps into place. 2. Connect the power cables to the graphics card. 3. Slide the tab on the graphics-card bracket into the slot on the chassis and rotate it into place. 4.
  • Page 53 About this task The following images indicate the location of the graphics card and provides a visual representation of the removal procedure.
  • Page 54 Steps 1. Lay the computer on the right side. 2. Press the releasing clip on the power-cable connectors and disconnect the power cables from the graphics card. 3. Slide the power-supply unit cage release latches to the unlock position. 4. Lift the power-supply unit cage and rotate the power-supply unit cage away from the chassis. 5.

  • Page 55: Installing The Dual-Graphics Card

    Installing the dual-graphics card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the graphics card and provides a visual representation of the installation procedure.

  • Page 57: Front Bezel

    Steps 1. Align the graphics card with the slot on the system board. 2. Place the card into the x16/x8 slot and press down firmly until the graphics card snaps into place. 3. Place the card into the x8 slot and press down firmly until the graphics card snaps into place. 4.
  • Page 58 3. Remove the top-cover. 4. Remove the right-side cover. 5. Remove the single-graphics card dual-graphics card, as applicable. About this task The following images indicate the location of the front bezel and provides a visual representation of the removal procedure.

  • Page 60: Installing The Front Bezel

    Steps 1. Disconnect the tron-light cable and then remove the cable from the routing guides on the chassis. 2. Lay the computer on the right side. 3. Press the releasing clip on the power-cable connectors and disconnect the power cables from the graphics card. 4.
  • Page 61 About this task The following images indicate the location of the front bezel and provides a visual representation of the installation procedure.
  • Page 64 Steps 1. Route the cables through the slot on the front panel and align and clip the front bezel into place. 2. Align the screw hole of the cable management cover with the screw hole on the chassis. 3. Replace the two screws (#6-32) that secure the cable management cover to the chassis. 4.

  • Page 65: Top Bezel

    Top bezel Removing the top bezel Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the left-side cover. 3. Remove the cover. 4. Remove the right-side cover. 5. Remove the wireless card. 6. Remove the front bezel.

  • Page 66: Installing The Top Bezel

    Installing the top bezel Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the top bezel and provides a visual representation of the installation procedure. Steps 1.

  • Page 67: Bottom Cover

    6. Follow the procedure in After working inside your computer. Bottom cover Removing the bottom cover Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the left-side cover. 3. Remove the cover. 4. Remove the right-side cover.

  • Page 68: Installing The Bottom Cover

    Installing the bottom cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the bottom cover and provides a visual representation of the installation procedure. Steps 1.

  • Page 69: Processor Fan And Heat-Sink Assembly

    Processor fan and heat-sink assembly Removing the processor fan and heat-sink assembly Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.

  • Page 70: Installing The Processor Fan And Heat-Sink Assembly

    Steps 1. Lay the computer on the right side. 2. Press the releasing clip on the power-cable connectors and disconnect the power cables from the graphics card. 3. Slide the power-supply unit cage release latches to the unlock position. 4. Lift the power-supply unit cage and rotate the power-supply unit cage away from the chassis. 5.

  • Page 72: Processor

    Steps 1. Place the processor fan and heat-sink assembly on the processor. 2. Align the captive screws on the processor fan heat-sink assembly with the screw holes on the system board. 3. In sequential order, tighten the four captive screws that secure the processor fan and heat-sink assembly to the system board. 4.

  • Page 73: Installing The Processor

    About this task The following images indicate the location of the processor and provides a visual representation of the removal procedure. Steps 1. Press the release lever down and then push it away from the processor to release it from the tab. 2.

  • Page 74: Wireless Card

    Steps 1. Ensure that the release lever on the processor socket is fully extended and the processor cover is fully open. CAUTION: Position the processor correctly in the processor socket to avoid permanent damage to the processor. 2. Align the pin-1 corner on the processor with the pin-1 corner on the processor socket, and then place the processor in the processor socket.

  • Page 75: Installing The Wireless Card

    Steps 1. Remove the screw (M2x2.5) that secures the wireless card to the system board. 2. Lift the wireless-card bracket off the wireless card. 3. Disconnect the antenna cables from the wireless card. 4. Slide and remove the wireless card from the wireless-card slot. Installing the wireless card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 76 Steps 1. Connect the antenna cables to the wireless card. The following table provides the antenna-cable color scheme for the wireless card supported by your computer. Table 3. Antenna-cable color scheme Connectors on the wireless card Antenna-cable color Main (white triangle) White Auxiliary (black triangle) Black...

  • Page 77: Antennas

    Antennas Removing the antennas Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the left-side cover. 3. Remove the top-cover. 4. Remove the right-side cover. 5. Remove the wireless card. 6. Remove the front bezel. About this task The following images indicate the location of the antennas and provides a visual representation of the removal procedure.

  • Page 78: Front I/O-Panel

    Steps 1. Adhere the antenna to the chassis. 2. Replace the four screws (M3x4t) that secures the antennas to the chassis. 3. Route the antenna cables through the routing guides on the top bezel. Next steps 1. Install the front bezel.

  • Page 79: Installing The Front I/O-Panel

    Steps 1. Remove the four screws (M3x4) that secures the front I/O-panel to the front bezel. 2. Remove the cable from the routing guides on the front I/O-panel. 3. Press the two clips and lift the front I/O-panel off the front bezel. Installing the front I/O-panel Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 80: Front-Chassis Fan

    Steps 1. Align the screw holes on the front I/O-panel with the screw holes on the front bezel and snap it into place. 2. Route the cables through the routing guides on the front I/O-panel. 3. Replace the four screws (M3x4) that secures the front I/O-panel to the front bezel. Next steps 1.

  • Page 81: Installing The Front-Chassis Fan

    Steps 1. Disconnect the front-chassis fan cable from the system board. 2. Push the tab to release the front-chassis fan from the chassis. 3. Slide and lift the front-chassis fan off the chassis. Installing the front-chassis fan Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the front-chassis fan and provides a visual representation of the installation procedure.

  • Page 82: Top-Chassis Fan

    Steps 1. Align the tabs on the front-chassis fan with the slots on the chassis and slide the fan until it snaps into position. 2. Connect the front-chassis fan cable to the system board. Next steps 1. Install the single-graphics card dual-graphics card, as applicable.
  • Page 83 Steps 1. Lay the computer on the right side.

  • Page 84: Installing The Top-Chassis Fan

    2. Press the releasing clip on the power-cable connectors and disconnect the power cables from the graphics card. 3. Slide the power-supply unit cage release latches to the unlock position. 4. Lift the power-supply unit cage and rotate the power-supply unit cage away from the chassis. 5.
  • Page 85 Steps 1. Align the holes on the top-chassis fan with the holes on the top-chassis fan bracket. 2. Insert the ends of the rubber grommets through the holes at each corner of the fan. 3. Align the grommets in the fan with the holes at each corner of the top-chassis fan bracket and pull through until they snap into place.

  • Page 86: Front Alienfx Led Boards

    Front AlienFX LED boards Removing the front AlienFX LED board Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the left-side cover. 3. Remove the right-side cover. 4. Remove the top-cover. 5. Remove the front bezel. About this task The following images indicate the location of the front AlienFX LED board and provides a visual representation of the removal procedure.

  • Page 87: Power-Button Board

    Steps 1. Align the screw hole of the AlienFX LED board to the screw hole on the front bezel. 2. Replace the four screws (M3x4) that secure the AlienFX LED board to the front bezel. 3. Connect the AlienFX LED board cable from a Y-cable. Next steps 1.

  • Page 88: Installing The Power-Button Board

    Steps 1. Remove the two screws (M2x4) that secure the power-button module to the front bezel. 2. Lift the power-button module off the front bezel. 3. Disconnect the cables from the power-button module. Installing the power-button board Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the power-button board and provides a visual representation of the installation procedure.

  • Page 89: System Board

    Steps 1. Align the screw holes on the power-button module with the screw holes on the front bezel. 2. Replace the two screws (M2x4) that secure the power-button module to the front bezel. 3. Connect the cables to the power-button module. Next steps 1.
  • Page 90 8. Remove the processor. About this task The following images indicate the location of the system board and provides a visual representation of the removal procedure.

  • Page 91: Installing The System Board

    Steps 1. Disconnect all the cables connected to the system board. NOTE: Note the routing of all cables as you remove them so that you can route them correctly after you replace the system board. For information on system-board connectors, see "system-board components".

  • Page 93: Entering The Service Tag In The Bios Setup Program

    Steps 1. Align the ports on the system-board assembly with the slots on the chassis and align the system-board assembly in place. 2. Slide the system-board assembly to engage the latches that secure it to the chassis. 3. Replace the eight screws (#6-32) that secure the system-board assembly to the chassis. 4.
  • Page 94 Next steps NOTE: Service tag is the alphanumeric identifier located at the back side of your computer.

  • Page 95: Device Drivers

    Device drivers Operating system • Windows 10 Home (64-bit) • Windows 10 Professional (64-bit) Downloading the audio driver Steps 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.

  • Page 96: Downloading The Usb Driver

    11. If prompted, approve requests from User Account Control to make changes on the system. 12. The application installs all drivers and updates identified. NOTE: Not all files can be installed automatically. Review the installation summary to identify if manual installation is necessary.

  • Page 97: Downloading The Media-Card Reader Driver

    9. Click Download and Install to download and install all driver updates detected for your computer. 10. Select a location to save the files. 11. If prompted, approve requests from User Account Control to make changes on the system. 12. The application installs all drivers and updates identified. NOTE: Not all files can be installed automatically.

  • Page 98: Downloading The Network Driver

    NOTE: Review on-screen instructions for browser-specific instructions. 8. Click View Drivers for My System. 9. Click Download and Install to download and install all driver updates detected for your computer. 10. Select a location to save the files. 11. If prompted, approve requests from User Account Control to make changes on the system. 12.

  • Page 99: System Setup

    System setup NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. System setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly.

  • Page 100: System Setup Options

    BIOS Information BIOS Version Displays the BIOS version number. Product Information Product Name Displays the product name. Default: Alienware Aurora R11 Service Tag Displays the service tag of your computer. Asset Tag Displays the asset tag of your computer. CPU Information...
  • Page 101 Advanced USB PowerShare Wake Support (S4/S5) Allows you to enable front the USB devices to wake the system from S4/S5. Auto Power On Auto Power On Mode Allows you to set the computer to turn on automatically every day or on a preselected date. This option can be configured only if the Auto Power On mode is set to Enabled Everyday or Selected Day.

  • Page 102: Clearing Cmos Settings

    Boot Enable USB Boot Support Allows you to enable or disable the USB Boot control. Load Legacy OPROM Allows you to enable or disable the Legacy Option ROM. Boot Option Priorities Displays the available boot devices. Boot Option #1 Displays the first boot device. Default: UEFI: Windows Boot Manager.

  • Page 103: Clearing Forgotten Password

    3. Wait for 5 seconds. 4. Remove the jumper plug from pins 216 and replace it on pins 217. 5. Connect the system-board power cable to the system board. Next steps 1. Remove the left-side cover. 2. Follow the procedure in After working inside your computer.

  • Page 104: Troubleshooting

    Troubleshooting System diagnostic lights The computer POST (Power On Self Test) ensures that it meets the basic computer requirements and the hardware is working appropriately before the boot process begins. If the computer passes the POST, the computer continues to start in a normal mode. However, if the computer fails the POST, the computer emits a series of LED codes in amber color during the start-up.

  • Page 105: Flashing The Bios

    Flashing the BIOS About this task You may need to flash (update) the BIOS when an update is available or when you replace the system board. Follow these steps to flash the BIOS: Steps 1. Turn on your computer. 2. Go to www.dell.com/support. 3.

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