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Sony VPCS11A7E User Manual
Sony VPCS11A7E User Manual

Sony VPCS11A7E User Manual

Vaio vpcs11 series
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User Guide

Personal Computer
VPCS11 Series

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Summary of Contents for Sony VPCS11A7E

  • Page 1: User Guide

    User Guide Personal Computer VPCS11 Series...
  • Page 2: Table Of Contents

    Contents Before Use... 4 Finding More about Your VAIO Computer ... 5 Ergonomic Considerations ... 7 Getting Started... 9 Locating Controls and Ports... 10 About the Indicator Lights ... 15 Connecting a Power Source ... 16 Using the Battery Pack... 18 Shutting Down Your Computer Safely ...
  • Page 3 Precautions... 128 Safety Information ... 129 Care and Maintenance Information... 132 Handling Your Computer... 133 Handling the LCD Screen ... 135 Using the Power Source ... 136 Handling the Built-in Camera ... 137 Handling Discs ... 138 Using the Battery Pack... 139 Handling "Memory Stick"...
  • Page 4: Before Use

    Before Use ® Congratulations on your purchase of this Sony VAIO computer and welcome to the on-screen User Guide. Sony has combined leading-edge technology in audio, video, computing, and communications to provide you with a state-of-the-art computing experience. External views illustrated in this manual may look slightly different from those of your computer.
  • Page 5: Finding More About Your Vaio Computer

    Before Use > Finding More about Your VAIO Computer Finding More about Your VAIO Computer This section provides support information about your VAIO computer. 1. Printed Documentation ❑ Quick Start Guide — An overview of components connection, set-up information, etc. ❑...
  • Page 6 Before Use > Finding More about Your VAIO Computer 3. Support Web Sites If you have any problem with the computer, visit the VAIO-Link web site at guidance. Some other information resources are also available: ❑ The Club VAIO community at http://club-vaio.com ❑...
  • Page 7: Ergonomic Considerations

    Before Use > Ergonomic Considerations Ergonomic Considerations You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt to take account of the following ergonomic considerations for both stationary and portable environments: ❑...
  • Page 8 Before Use > Ergonomic Considerations ❑ Viewing angle of the computer display – Use the display tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display as well.
  • Page 9: Getting Started

    Getting Started > Getting Started This section describes how to get started using your VAIO computer. ❑ Locating Controls and Ports (page 10) ❑ About the Indicator Lights (page 15) ❑ Connecting a Power Source (page 16) ❑ Using the Battery Pack (page 18) ❑...
  • Page 10: Locating Controls And Ports

    Getting Started > Locating Controls and Ports Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages. The appearance of your computer may be different from those illustrated in this manual due to variations in specifications. It may also vary in some countries or areas.
  • Page 11 Getting Started > Locating Controls and Ports Num lock indicator (page 15) Caps lock indicator (page 15) Scroll lock indicator (page 15) SD memory card slot (page 53) Media Access indicator (page 15) "Memory Stick Duo" slot (page 44) WIRELESS indicator (page 15) Charge indicator (page 15)
  • Page 12 Getting Started > Locating Controls and Ports Right Optical disc drive (page 37) Manual eject hole (page 169) ExpressCard/34 slot (page 50) USB ports (page 100) Network (LAN) port (page 58) Power button/Power indicator (page 15) Compliant with the USB 2.0 standard and support high-/full-/low- speeds.
  • Page 13 Getting Started > Locating Controls and Ports Left DC IN port (page 16) Air vent Security slot HDMI output port (page 94) Monitor port (page 91) USB port (page 100) i.LINK 4-pin (S400) port (page 102) On models with the NVIDIA video controller, there may be no sound from an output device connected to the HDMI output port for the first few seconds after playback starts.
  • Page 14 Getting Started > Locating Controls and Ports Back/Bottom Air vents SIM card slot (page 64) Battery connector (page 18) Docking station connector (page 84) Memory module compartment cover (page 122) On selected models only.
  • Page 15: About The Indicator Lights

    Getting Started > About the Indicator Lights About the Indicator Lights Your computer is equipped with the following indicator lights: Indicator Functions Power 1 Illuminates in green while the computer is on, blinks slowly in orange while the computer is in Sleep mode, and turns off when the computer is turned off or enters Hibernate mode.
  • Page 16: Connecting A Power Source

    Getting Started > Connecting a Power Source Connecting a Power Source You can use either an AC adapter or a rechargeable battery pack for supplying power to your computer. Using the AC Adapter While your computer is directly connected to an AC power source and has a battery pack installed, it uses power from the AC outlet.
  • Page 17 Getting Started > Connecting a Power Source ✍ To disconnect your computer completely from an AC power source, unplug the AC adapter from the AC outlet. Make sure that the AC outlet is easily accessible. If you do not intend to use your computer for an extended period of time, place the computer into Hibernate mode. See Using Hibernate Mode 28).
  • Page 18: Using The Battery Pack

    Getting Started > Using the Battery Pack Using the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. Installing/Removing the Battery Pack To install the battery pack Turn off the computer and close the LCD screen lid. Slide the battery LOCK switch (1) inward.
  • Page 19 Getting Started > Using the Battery Pack Slide the battery pack diagonally into the battery compartment until the projection (2) on either side of the battery compartment fits into the U-shaped cut (3) on either side of the battery pack. Push the battery pack down into the compartment until it clicks into place.
  • Page 20: To Remove The Battery Pack

    Certain rechargeable batteries do not meet Sony quality and safety standards. For safety reasons this computer only functions with genuine Sony battery packs designed for this model. If an unauthorized battery pack is installed, the battery will not be charged and the computer will not function.
  • Page 21: Charging The Battery Pack

    Getting Started > Using the Battery Pack Charging the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. To charge the battery pack Install the battery pack. Connect the computer to a power source with the AC adapter. The charge indicator light is on while the battery pack is charging.
  • Page 22 Getting Started > Using the Battery Pack ✍ Keep the battery pack in your computer while it is directly connected to an AC power source. The battery pack continues to charge while you are using the computer. When the battery pack is running out of power and both the charge and power indicator lights blink, you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack.
  • Page 23 Getting Started > Using the Battery Pack Checking the Battery Charge Capacity The battery charge capacity gradually decreases as the number of battery charging increases or the duration of use of the battery pack extends. To get the most out of the battery pack, check the battery charge capacity and change the battery settings.
  • Page 24: Extending The Battery Life

    Getting Started > Using the Battery Pack Extending the Battery Life When your computer is running on battery power, you can extend the battery life using the following methods. ❑ Decrease the LCD brightness of your computer screen. ❑ Use the power saving mode. See Using the Power Saving Modes ❑...
  • Page 25: Shutting Down Your Computer Safely

    Getting Started > Shutting Down Your Computer Safely Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer Turn off any peripherals connected to the computer. Click Start and the Shut down button.
  • Page 26: Using The Power Saving Modes

    Getting Started > Using the Power Saving Modes Using the Power Saving Modes You can take advantage of the power management settings to conserve battery life. In addition to the normal operating mode, your computer has two distinct power saving modes to suit your preference: Sleep and Hibernate. If you do not intend to use your computer for an extended period of time while it is disconnected from an AC power source, place the computer into Hibernate mode or turn it off.
  • Page 27: Using Sleep Mode

    Getting Started > Using the Power Saving Modes Using Sleep Mode To activate Sleep mode Click Start, the arrow next to the Shut down button, and Sleep. To return to Normal mode ❑ Press any key. ❑ Press the power button on your computer. If you press and hold the power button for more than four seconds, your computer will turn off automatically.
  • Page 28: Using Hibernate Mode

    Getting Started > Using the Power Saving Modes Using Hibernate Mode To activate Hibernate mode Press the Fn+F12 keys. Alternatively, you can click Start, the arrow next to the Shut down button, and Hibernate. Do not move your computer before its power indicator light turns off. To return to Normal mode Press the power button.
  • Page 29: Updating Your Computer

    Getting Started > Updating Your Computer Updating Your Computer Be sure to update your VAIO computer with the following software applications so that the computer can run more efficiently and securely. The VAIO Update automatically notifies you of new updates for enhancing your computer's performance available on the Internet, and downloads and installs them on the computer.
  • Page 30: Using Your Vaio Computer

    Using Your VAIO Computer > Using Your VAIO Computer This section describes how to get the most out of using your VAIO computer. ❑ Using the Keyboard (page 31) ❑ Using the Touch Pad (page 34) ❑ Using Special-function Buttons (page 35) ❑...
  • Page 31: Using The Keyboard

    Using Your VAIO Computer > Using the Keyboard Using the Keyboard Your keyboard has additional keys that perform model-specific tasks. Combinations and Functions with the Fn Key ✍ Some keyboard functions can be used only after the operating system is finished launching. Combination/Feature Fn + % (F2): muting Fn + 2 (F3/F4): volume control...
  • Page 32 Using Your VAIO Computer > Using the Keyboard Combination/Feature Fn + (F9/F10): zooming Fn + (F12): hibernation Function Changes the size of an image or a document displayed on some software. To make the view look smaller and further away (zoom out), press the Fn+F9 keys. To make the view look bigger and closer (zoom in), press the Fn+F10 keys.
  • Page 33 Using Your VAIO Computer > Using the Keyboard Changing the Backlit Keyboard Settings Some features and options may not be available on your computer. If your computer is equipped with a backlit keyboard, you can set the keyboard light to automatically turn on and off according to ambient light intensity.
  • Page 34: Using The Touch Pad

    Using Your VAIO Computer > Using the Touch Pad Using the Touch Pad You can point to, select, drag, and scroll objects on the screen using the touch pad. Action Description Point Slide your finger on the touch pad (1) to place the pointer (2) on an item or object. Click Press the left button (3) once.
  • Page 35: Using Special-Function Buttons

    Using Your VAIO Computer > Using Special-function Buttons Using Special-function Buttons Your computer is equipped with special buttons to help you use specific functions of the computer. Special-function button VAIO button ASSIST button Z Drive eject button Functions Launches the Media Gallery or turns the volume on and off, depending on your model. Launches the VAIO Care while the computer is in Normal mode or Sleep mode.
  • Page 36: Using The Built-In Camera

    Using Your VAIO Computer > Using the Built-in Camera Using the Built-in Camera Your computer is equipped with a built-in MOTION EYE camera. With the preinstalled image capture software, you can perform the following: ❑ Capture still images and movies ❑...
  • Page 37: Using The Optical Disc Drive

    Using Your VAIO Computer > Using the Optical Disc Drive Using the Optical Disc Drive Your computer is equipped with an optical disc drive. Some features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer. To insert a disc Turn on the computer.
  • Page 38 Using Your VAIO Computer > Using the Optical Disc Drive Place a disc in the middle of the drive tray with the label side facing upward and gently push it down until the disc clicks into place. Do not exert pressure on the drive tray. Be sure to hold the bottom of the drive tray when placing/removing a disc onto/from the tray. Close the drive tray by pushing it in gently.
  • Page 39 Using Your VAIO Computer > Using the Optical Disc Drive Supported Disc Media Your computer plays and records CDs, DVDs, and Blu-ray Disc See the reference chart below to find out which type of optical disc drive supports which types of media. Video Music Extra...
  • Page 40 When you buy pre-recorded or blank discs for use with your VAIO computer, be sure to read the notices on the disc package carefully to check both playback and recording compatibility with your computer's optical disc drives. Sony does NOT guarantee the compatibility of VAIO optical disc drives with discs that are not compliant with the official "CD,"...
  • Page 41 Using Your VAIO Computer > Using the Optical Disc Drive Notes on Using the Optical Disc Drive Notes on writing data to a disc ❑ Only use circular discs. Do not use discs in any other shape (star, heart, card, etc.), as this may damage the optical disc drive.
  • Page 42 Using Your VAIO Computer > Using the Optical Disc Drive Notes on region codes ❑ Region code indicators are labeled on the discs or packages to indicate in which region and on what type of player you can play the disc. Unless the region code indicates "2" (Europe belongs to region "2"), "5" (Russia belongs to region "5"), or "all"...
  • Page 43 Using Your VAIO Computer > Using the Optical Disc Drive Playing Discs To play a disc Insert a disc into the optical disc drive. Connect the AC adapter to the computer and close all running software applications before playing a disc. If nothing appears on the desktop, click Start, All Programs, and your desired software to play the disc.
  • Page 44: Using "Memory Stick

    Using Your VAIO Computer > Using "Memory Stick" Using "Memory Stick" "Memory Stick" is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras, mobile phones, and other devices. Because it is removable, it can be used for external data storage.
  • Page 45: Inserting And Removing "Memory Stick

    Using Your VAIO Computer > Using "Memory Stick" Inserting and Removing "Memory Stick" To insert "Memory Stick" Locate the "Memory Stick Duo" slot. Hold "Memory Stick" with the arrow facing upward and pointing toward the slot. Carefully slide "Memory Stick" into the slot until it clicks into place. Do not force the media into the slot.
  • Page 46 Using Your VAIO Computer > Using "Memory Stick" Before using "Memory Stick Micro" ("M2"), be sure to insert it into an "M2" Duo adaptor. If you insert the media directly into the "Memory Stick Duo" slot without the adaptor, you may not be able to remove it from the slot. To remove "Memory Stick"...
  • Page 47: Formatting "Memory Stick

    Using Your VAIO Computer > Using "Memory Stick" Formatting "Memory Stick" To format "Memory Stick" "Memory Stick" is formatted by default and is ready for use. If you want to reformat the media with your computer, follow these steps. Be sure to use the device that is designed to format the media and supports "Memory Stick" when formatting the media. Formatting "Memory Stick"...
  • Page 48 Using Your VAIO Computer > Using "Memory Stick" Click Start. Follow the on-screen instructions. It may take time to format "Memory Stick" depending on the media type.
  • Page 49 Notes on Using "Memory Stick" ❑ Your computer has been tested and found compatible with Sony branded "Memory Stick" with capacity of up to 32 GB that are available as of September 2009. However, not all "Memory Stick" are guaranteed of compatibility.
  • Page 50: Using Other Modules / Memory Cards

    Using Your VAIO Computer > Using Other Modules / Memory Cards Using Other Modules / Memory Cards Using the ExpressCard Module Your computer is equipped with an ExpressCard/34 slot players, and other audio/video devices. This slot can only accommodate an ExpressCard/34 (34 mm wide) module Referred to as the ExpressCard slot and the ExpressCard module in this manual.
  • Page 51 Using Your VAIO Computer > Using Other Modules / Memory Cards To insert an ExpressCard module Your computer is supplied with a slot protector in the ExpressCard slot. Remove the slot protector before you use the slot. Locate the ExpressCard slot. Push the ExpressCard slot protector so that the protector pops out.
  • Page 52 Using Your VAIO Computer > Using Other Modules / Memory Cards To remove an ExpressCard module Insert the ExpressCard slot protector to block any particles from entering the slot when not using an ExpressCard module. Before moving your computer, be sure to insert the ExpressCard slot protector into the slot. ✍...
  • Page 53: Using The Sd Memory Card

    Using Your VAIO Computer > Using Other Modules / Memory Cards Using the SD Memory Card Your computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices. Before you use the SD memory card The SD memory card slot on your computer can accommodate the following memory cards: ❑...
  • Page 54 Using Your VAIO Computer > Using Other Modules / Memory Cards To insert an SD memory card Locate the SD memory card slot. Hold the SD memory card with the arrow facing upward and pointing toward the slot. Carefully slide the SD memory card into the slot until it clicks into place. Do not force the card into the slot.
  • Page 55 Using Your VAIO Computer > Using Other Modules / Memory Cards To remove an SD memory card Locate the SD memory card slot. Check that the Media Access indicator light is unlit. Push in the SD memory card toward the computer and release. The SD memory card ejects.
  • Page 56 Using Your VAIO Computer > Using Other Modules / Memory Cards Notes on Using Memory Cards General notes on using the memory card ❑ Be sure to use memory cards that are compliant with the standards supported by your computer. ❑...
  • Page 57: Using The Internet

    Using Your VAIO Computer > Using the Internet Using the Internet Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your computer to the Internet. The following types of Internet connection services may be available from your ISP: ❑...
  • Page 58: Using The Network (Lan)

    Using Your VAIO Computer > Using the Network (LAN) Using the Network (LAN) You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T type networks with a LAN cable. Connect one end of a LAN cable (not supplied) to the network (LAN) port on the computer or the optional docking station and the other end to your network.
  • Page 59: Using The Wireless Lan

    Using Your VAIO Computer > Using the Wireless LAN Using the Wireless LAN The Wireless LAN (WLAN) allows your computer to connect to a network through a wireless connection. The WLAN uses the following IEEE 802.11a/b/g/n standard, which specifies the type of technology used. See the specifications to find out about the configuration of your computer.
  • Page 60 Using Your VAIO Computer > Using the Wireless LAN Notes on Using the Wireless LAN Function General notes on using the wireless LAN function ❑ In some countries, using WLAN products may be restricted by the local regulations (e.g. limited number of channels). Before activating the WLAN function, read the wireless LAN regulations guide carefully.
  • Page 61 Using Your VAIO Computer > Using the Wireless LAN Note on the data encryption The WLAN standard includes the encryption methods: Wired Equivalent Privacy (WEP), which is a security protocol, Wi-Fi Protected Access 2 (WPA2), and Wi-Fi Protected Access (WPA). Proposed jointly by the IEEE and Wi-Fi Alliance, both WPA2 and WPA are specifications of standards based on interoperable security enhancements that increase the level of data protection and access control for existing Wi-Fi networks.
  • Page 62: Starting Wireless Lan Communications

    Using Your VAIO Computer > Using the Wireless LAN Starting Wireless LAN Communications You first need to establish wireless LAN communications between your computer and an access point (not supplied). See Windows Help and Support for more information. For details on how to select the channel that will be used by the access point, see the manual that came with your access point. To start wireless LAN communications Make sure an access point is set up.
  • Page 63: Stopping Wireless Lan Communications

    Using Your VAIO Computer > Using the Wireless LAN Stopping Wireless LAN Communications To stop wireless LAN communications Click the switch next to Wireless LAN to toggle it to Off in the VAIO Smart Network window. Turning off the wireless LAN function while accessing remote documents, files, or resources may result in data loss.
  • Page 64: Using The Wireless Wan

    Using Your VAIO Computer > Using the Wireless WAN Using the Wireless WAN Using the wireless WAN (WWAN) allows your computer to connect to the Internet through the wireless network wherever there is the mobile phone coverage. The WWAN may not be available in some countries or areas. See Wireless WAN Regulations Guide in Regulations, Guarantee, and Service Support to find out in which countries or areas the WWAN is available.
  • Page 65: Inserting A Sim Card

    Using Your VAIO Computer > Using the Wireless WAN Inserting a SIM Card To use the wireless WAN function, you first need to insert a SIM card into the SIM card slot on your computer. Your SIM card is contained within a base plate, about the size of a credit card. ✍...
  • Page 66 Using Your VAIO Computer > Using the Wireless WAN Insert the SIM card into the SIM card slot with its printed circuit side down. Do not touch the printed circuit on the SIM card. Be sure to hold your computer firmly before inserting or removing the card. Do not damage the SIM card in any way, either by bending or exerting pressure on the card.
  • Page 67 Using Your VAIO Computer > Using the Wireless WAN Starting the Wireless WAN Communications To start the wireless WAN communications Turn on the WIRELESS switch. Click the VAIO Smart Network icon on the taskbar. Click the switch next to Wireless WAN to toggle it to On in the VAIO Smart Network window. Enter your PIN code when prompted.
  • Page 68: Using The Bluetooth Function

    Using Your VAIO Computer > Using the Bluetooth Function Using the Bluetooth Function You can establish wireless communications between your computer and other Bluetooth or a mobile phone. You can transfer data between these devices without cables at a range of up to 10 meters in an open area. Bluetooth Security The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to communicate.
  • Page 69: Communicating With Another Bluetooth Device

    Using Your VAIO Computer > Using the Bluetooth Function Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a mouse, or a digital camera without the use of any cables.
  • Page 70 Using Your VAIO Computer > Using the Bluetooth Function To communicate with another Bluetooth device To communicate with another Bluetooth device, you first need to set up the Bluetooth function. For setting up and using the Bluetooth function, search Windows Help and Support for Bluetooth information. Turn on the WIRELESS switch.
  • Page 71: Stopping Bluetooth Communications

    Using Your VAIO Computer > Using the Bluetooth Function Stopping Bluetooth Communications To stop Bluetooth communications Turn off the Bluetooth device that is communicating with your computer. Click the switch next to Bluetooth to toggle it to Off in the VAIO Smart Network window.
  • Page 72 Using Your VAIO Computer > Using the Bluetooth Function Notes on Using the Bluetooth Function ❑ The data transfer rate varies, depending on the following conditions: ❑ Obstacles, such as walls, located between devices ❑ Distance between devices ❑ Material used in walls ❑...
  • Page 73 Using Your VAIO Computer > Using the Bluetooth Function ❑ The 2.4 GHz band, with which Bluetooth devices or wireless LAN devices work, is used by various devices. Bluetooth devices use the technology to minimize the interference from other devices that use the same wave length. Simultaneous use of the Bluetooth function and wireless communication devices, however, may cause radio interference and result in reduced communication speeds and distances than the standard values.
  • Page 74: Using Fingerprint Authentication

    Using Your VAIO Computer > Using Fingerprint Authentication Using Fingerprint Authentication Your computer may be equipped with a fingerprint sensor to provide you with additional convenience. Some features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer.
  • Page 75 Using Your VAIO Computer > Using Fingerprint Authentication ❑ Archive encryption ❑ File Safe feature to encrypt/decrypt data With the File Safe feature, you can create an encrypted archive to include a file and/or folder for protection against unauthorized access. The encrypted archive can be decrypted or unlocked for included file/folder access by swiping your finger across the fingerprint sensor or entering the backup password you specified for encryption.
  • Page 76: Registering A Fingerprint

    Using Your VAIO Computer > Using Fingerprint Authentication Registering a Fingerprint To use the fingerprint authentication function, you must register your fingerprint(s) in your computer. ✍ Set the Windows password on your computer before registration. See Setting the Windows Password To register a fingerprint Click Start, All Programs, Protector Suite, and Control Center.
  • Page 77 Using Your VAIO Computer > Using Fingerprint Authentication If you have failed to register a fingerprint, follow these steps to try again. Place the top joint of your finger on the fingerprint sensor (1).
  • Page 78 Using Your VAIO Computer > Using Fingerprint Authentication Swipe your finger perpendicularly across the fingerprint sensor. Place your fingertip flat in the center of the fingerprint sensor. Scan your fingerprint from the top joint of the finger to the fingertip. Keep your finger in contact with the fingerprint sensor while swiping.
  • Page 79 Using Your VAIO Computer > Using Fingerprint Authentication Logging Onto Your System To use the fingerprint authentication function in place of a password entry to log onto your system, you need to set the power- on, hard disk, and Windows passwords and configure your computer for fingerprint authentication. For setting the power-on, hard disk, and Windows passwords, see Setting the Password For detailed information, see the help file included with the Protector Suite.
  • Page 80: Erasing The Registered Fingerprints

    Using Your VAIO Computer > Using Fingerprint Authentication Erasing the Registered Fingerprints Before disposing of your computer or transferring it to a third person, it is strongly recommended you erase the fingerprint data registered on the fingerprint sensor after erasing the data stored on your built-in storage device. To erase the registered fingerprints Turn on the computer.
  • Page 81: Using Peripheral Devices

    Using Peripheral Devices > Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer. ❑ Connecting a Docking Station (page 82) ❑ Connecting External Speakers or Headphones (page 90) ❑ Connecting an External Display (page 91) ❑...
  • Page 82: Connecting A Docking Station

    Using Peripheral Devices > Connecting a Docking Station Connecting a Docking Station Attaching a docking station enables you to connect additional peripherals to your computer, such as a printer and an external display. A docking station is not supplied with your computer and is available as an optional accessory.
  • Page 83 Using Peripheral Devices > Connecting a Docking Station Locating Ports on the Docking Station The docking station can be powered only through the AC adapter supplied with the docking station. Do not unplug the AC adapter from the docking station and the AC outlet while using the docking station. This may cause data damage or hardware malfunctions. Simultaneous use of the HDMI output port on your computer and the DVI-D port or the MONITOR port on the docking station is not possible.
  • Page 84: Attaching Your Computer To The Docking Station

    Using Peripheral Devices > Connecting a Docking Station Attaching Your Computer to the Docking Station Be sure to install the battery pack before attaching your computer to the docking station. To attach your computer to the docking station Be sure to use the AC adapter supplied with the docking station. Do not move your computer when it is attached to the docking station.
  • Page 85 Using Peripheral Devices > Connecting a Docking Station Slide open the docking station connector cover on the bottom of the computer. Align the rear bottom corners of the computer with the guides on the docking station.
  • Page 86 Using Peripheral Devices > Connecting a Docking Station Gently push down the computer until it clicks into place. Turn on the computer.
  • Page 87: Disconnecting Your Computer From The Docking Station

    Using Peripheral Devices > Connecting a Docking Station Disconnecting Your Computer from the Docking Station Make sure that no devices connected to the docking station are in use before disconnecting your computer. Do not disconnect your computer from the docking station while the IN USE indicator light is lit. Disconnecting the computer while the IN USE indicator is lit may result in loss of unsaved data or a failure of the computer.
  • Page 88 Using Peripheral Devices > Connecting a Docking Station To disconnect your computer from the docking station Press the UNDOCK button (1) and wait until the IN USE indicator light (2) turns off. ✍ If the IN USE indicator is unlit, you do not have to press the UNDOCK button. Pressing the UNDOCK button while your computer is in a power saving mode brings the computer to Normal mode first, and then initiates the disconnection process.
  • Page 89 Using Peripheral Devices > Connecting a Docking Station Lift the computer off the docking station. Close the docking station connector cover on the bottom of the computer. Alternatively, you can disconnect the computer from the docking station as follows: Click Start, the arrow next to the Shut down button, and Undock. Make sure that a message balloon appears and the IN USE indicator light turns off.
  • Page 90: Connecting External Speakers Or Headphones

    Using Peripheral Devices > Connecting External Speakers or Headphones Connecting External Speakers or Headphones You can connect external sound output devices (not supplied), such as speakers or headphones, to your computer. To connect external speakers ✍ Make sure your speakers are designed for computer use. Turn down the volume of the speakers before you turn them on.
  • Page 91: Connecting An External Display

    Using Peripheral Devices > Connecting an External Display Connecting an External Display Some features and options in this section may not be available on your computer. Connecting a Computer Display or a Projector You can connect an external display, such as a computer display or a projector, either directly to your computer or via the optional docking station.
  • Page 92 Using Peripheral Devices > Connecting an External Display To connect a computer display or a projector The monitor port on your computer is not functional when the computer is attached to the docking station. The DVI-D port on the docking station is functional only on models with the NVIDIA video controller. Plug the power cord (1) of your external display or the projector into the AC outlet.
  • Page 93 Using Peripheral Devices > Connecting an External Display Your computer is compliant with the HDCP standard and capable of encrypting the transmission channel of digital video signals for the purpose of copyright protection, which enables you to play and view a wide variety of copyright protected and high-quality content. To view the copyright protected content, connect an HDCP-compliant monitor to the HDMI output port on your computer or the DVI-D port on the docking station.
  • Page 94: Connecting A Tv With An Hdmi Input Port

    Set up the TV configuration system. If a device driver other than the one provided by Sony is used, the image will not be displayed and the audio will not be heard. Always use the device driver provided by Sony for updates.
  • Page 95 Using Peripheral Devices > Connecting an External Display ✍ See the manual that came with your TV for more information on installation and use. The HDMI cable carries both video and audio signals. To connect a high-quality digital sound output device between your computer and a TV You can connect a high-quality home theater receiver or other surround sound decoder devices between your computer and TV using an HDMI connection.
  • Page 96: Selecting Display Modes

    Using Peripheral Devices > Selecting Display Modes Selecting Display Modes When an external display is connected, you can select either your computer screen or the connected display to use as the primary monitor. The monitor port on your computer is not functional when the computer is attached to the docking station. ✍...
  • Page 97: Using The Multiple Monitors Function

    Using Peripheral Devices > Using the Multiple Monitors Function Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you have an external display connected to the monitor port, your computer screen and the external display can function as a single desktop.
  • Page 98 Using Peripheral Devices > Using the Multiple Monitors Function To use the Multiple Monitors function The monitor port on your computer is not functional when the computer is attached to the docking station. ✍ Your external display may not support the Multiple Monitors function. Certain software applications may not be compatible with Multiple Monitors settings.
  • Page 99: Connecting An External Microphone

    Using Peripheral Devices > Connecting an External Microphone Connecting an External Microphone You can connect an external microphone (not supplied) to your computer. To connect an external microphone Plug the microphone cable (1) into the microphone jack (2) m. ✍ Make sure your microphone is designed for computer use.
  • Page 100: Connecting A Usb Device

    Using Peripheral Devices > Connecting a USB Device Connecting a USB Device You can connect a Universal Serial Bus (USB) device to your computer, such as a mouse, floppy disk drive, speaker, and printer. To connect a USB device Choose the USB port (1) you prefer to use. Plug the USB device cable (2) into the USB port.
  • Page 101 Using Peripheral Devices > Connecting a USB Device Notes on connecting a USB device ❑ You may need to install the driver software supplied with your USB device before use. See the manual that came with the USB device for more information. ❑...
  • Page 102: Connecting An I.link Device

    ✍ i.LINK is a trademark of Sony Corporation used only to designate that a product contains an IEEE 1394 connection. The procedure to establish an i.LINK connection may vary, depending on a software application, an operating system, and a compatible i.LINK device. Not all products with an i.LINK connection can communicate with each other.
  • Page 103: Connecting A Digital Video Camcorder

    Using Peripheral Devices > Connecting an i.LINK Device Connecting a Digital Video Camcorder To connect a digital video camcorder Plug one end of an i.LINK cable (1) (not supplied) into the i.LINK port (2) on the computer and the other end into the DV In/ Out port (3) on the digital video camcorder.
  • Page 104: Customizing Your Vaio Computer

    Customizing Your VAIO Computer This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities. ❑ Setting the Password (page 105) ❑...
  • Page 105: Setting The Password

    If you forget the machine password, the password needs to be reset and a fee will be charged. To reset the password, contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO...
  • Page 106 Customizing Your VAIO Computer > Setting the Password Type of Password Description Hard disk password Provides additional security for the data stored on your built-in storage device. Even if the password-protected built-in storage device is removed from your computer and is installed in another computer, other users will not be able to access the data without knowing the password.
  • Page 107 Customizing Your VAIO Computer > Setting the Password Setting the Power-on Password To add the power-on password (machine password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If the screen does not appear, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 108 Customizing Your VAIO Computer > Setting the Password To add the power-on password (user password) Make sure you set the machine password before setting the user password. Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears.
  • Page 109 Customizing Your VAIO Computer > Setting the Password To change or remove the power-on password (machine password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If the screen does not appear, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 110 Customizing Your VAIO Computer > Setting the Password To change or remove the power-on password (user password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If the screen does not appear, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 111 Customizing Your VAIO Computer > Setting the Password Setting the Windows Password To add the Windows password Click Start and Control Panel. Click User Accounts and Family Safety or User Accounts. Click User Accounts. Click Create a password for your account under Make changes to your account. In the New password and Confirm new password fields, enter the password for your account.
  • Page 112 Customizing Your VAIO Computer > Setting the Password To remove the Windows password Click Start and Control Panel. Click User Accounts and Family Safety or User Accounts. Click User Accounts. Click Remove your password. In the Current password field, enter the current password that you want to remove. Click Remove password.
  • Page 113: Setting The Hard Disk Password

    Customizing Your VAIO Computer > Setting the Password Setting the Hard Disk Password To add the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If the screen does not appear, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 114 Customizing Your VAIO Computer > Setting the Password To change the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If the screen does not appear, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 115 Customizing Your VAIO Computer > Setting the Password To remove the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If the screen does not appear, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 116: Using Intel(R) Vt

    Customizing Your VAIO Computer > Using Intel(R) VT Using Intel(R) VT Intel(R) Virtualization Technology (VT) allows you to use hardware virtualization software for enhancing your computer's performance. Intel VT may not be available depending on the CPU installed on your computer. For information on virtualization and how to use hardware virtualization software, contact the software publisher.
  • Page 117: Using The Vaio Control Center

    Customizing Your VAIO Computer > Using the VAIO Control Center Using the VAIO Control Center The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior. To use the VAIO Control Center Click Start, All Programs, and VAIO Control Center. Select your desired control item and change the settings.
  • Page 118: Using The Vaio Power Management

    Customizing Your VAIO Computer > Using the VAIO Power Management Using the VAIO Power Management Power management helps you set up power plans for running on AC or battery power to suit your requirements for power consumption. The VAIO Power Management function is added to the Windows Power Options. With this software application, you can enhance the Windows power management functions to ensure better operation of your computer and longer battery life.
  • Page 119: Changing The Display Language

    Customizing Your VAIO Computer > Changing the Display Language Changing the Display Language On models with Windows 7 Ultimate or Windows 7 Enterprise, you can download and install your desired language pack. See the specifications to find out about configuration of your computer. To download a language pack, your computer must be connected to the Internet.
  • Page 120: Protecting The Hard Disk

    Customizing Your VAIO Computer > Protecting the Hard Disk Protecting the Hard Disk If your computer is equipped with a built-in hard disk drive, then it has the VAIO HDD Protection utility preinstalled for customizing your settings for protecting your hard disk drive against shock hazards. You can select the sensitivity level of the built-in shock sensor to set the appropriate protection level.
  • Page 121: Upgrading Your Vaio Computer

    Upgrading Your VAIO Computer > Upgrading Your VAIO Computer Your VAIO computer and memory modules use high precision components and electronic connectors technology. To avoid invalidation of the warranty during your product warranty period, we recommend that: ❑ You should contact your dealer to install a new memory module. ❑...
  • Page 122: Adding And Removing Memory

    Upgrading Your VAIO Computer > Adding and Removing Memory Adding and Removing Memory If you want to expand the functionality of your computer, you can increase the amount of memory by installing optional memory modules. Before you upgrade your computer's memory, read the notes and procedures in the following pages. Notes on adding/removing memory modules ❑...
  • Page 123 Upgrading Your VAIO Computer > Adding and Removing Memory ❑ Do not open the memory module package before you are ready to change the module. The package protects the module from ESD. ❑ Use the special bag supplied with the memory module or wrap the module in aluminum foil to protect it from ESD. ❑...
  • Page 124: Removing And Installing A Memory Module

    Upgrading Your VAIO Computer > Adding and Removing Memory Removing and Installing a Memory Module To change or add a memory module Shut down the computer and disconnect all peripheral devices. Unplug the computer and remove the battery pack. Wait about an hour until the computer cools down. Unscrew the screw (indicated by the arrow below) on the bottom of the computer and remove the memory module compartment cover.
  • Page 125 Upgrading Your VAIO Computer > Adding and Removing Memory Remove the currently installed memory module as follows: ❑ Pull the latches in the direction of the arrows (1). The memory module is released. ❑ Make sure that the memory module tilts up and then pull it out in the direction of the arrow (2). Remove the new memory module from its packaging.
  • Page 126 Upgrading Your VAIO Computer > Adding and Removing Memory Slide the memory module into the memory module slot and push it in until it clicks into place. Do not touch any components on the motherboard other than the memory module. If you want to install only one memory module, be sure to use the lower slot.
  • Page 127: Viewing The Amount Of Memory

    Upgrading Your VAIO Computer > Adding and Removing Memory Viewing the Amount of Memory To view the amount of memory Turn on the computer. Click Start, All Programs, and VAIO Control Center. Click System Information and System Information. You can view the amount of system memory in the right pane. If the additional memory does not appear, repeat the installation procedure and restart the computer.
  • Page 128: Precautions

    Precautions > Precautions This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage. ❑ Safety Information (page 129) ❑ Care and Maintenance Information ❑ Handling Your Computer (page 133) ❑ Handling the LCD Screen (page 135) ❑...
  • Page 129: Safety Information

    Precautions > Safety Information Safety Information Computer ❑ Use your computer on a solid, stable surface. ❑ We advise not to use your computer directly on your lap. The temperature of the bottom of the unit may rise during normal operation, and after an extended period of time, could cause discomfort or burns.
  • Page 130: Battery Pack

    ❑ Do not leave battery packs in temperatures above 60°C, such as in a car parked in the sun or under direct sunlight. ❑ Certain rechargeable battery packs do not meet Sony quality and safety standards. For safety reasons this computer only functions with genuine Sony battery packs designed for this model.
  • Page 131 Precautions > Safety Information "Memory Stick" Keep "Memory Stick" and "Memory Stick" adaptors out of reach of children. There is a risk of swallowing them.
  • Page 132: Care And Maintenance Information

    Precautions > Care and Maintenance Information Care and Maintenance Information Computer ❑ Clean the cabinet with a soft, dry or lightly moistened cloth with a mild detergent solution. Do not use an abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer. ❑...
  • Page 133: Handling Your Computer

    Precautions > Handling Your Computer Handling Your Computer ❑ If you drop a solid object or any liquid onto your computer, shut down the computer, unplug it, and remove the battery pack. You may want to have the computer checked by qualified personnel before operating it again. ❑...
  • Page 134 Precautions > Handling Your Computer ❑ Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer. The LCD screen may be sensitive to pressure or added stress, and exerting pressure may damage the screen or cause it to malfunction.
  • Page 135: Handling The Lcd Screen

    ❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options available for selection, as this may make your computer unstable. Sony assumes no liability for any malfunctions arising from changes to the settings.
  • Page 136: Using The Power Source

    ❑ You can purchase a power strip with a surge protector. This device helps prevent damage to your computer caused by sudden power surges, in an electrical storm, for example. ❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.
  • Page 137: Handling The Built-In Camera

    Precautions > Handling the Built-in Camera Handling the Built-in Camera ❑ Do not touch the lens protection cover of the built-in camera, as it may cause scratches on the cover and such scratches will appear on the captured images. ❑ Do not let the direct sunlight get into the lens of the built-in camera regardless of your computer's power state, as it may cause the camera to malfunction.
  • Page 138: Handling Discs

    Precautions > Handling Discs Handling Discs ❑ Fingerprints and dust on the surface of a disc may cause read errors. Be sure to hold the disc by its edges and central hole, as shown below: ❑ Never affix an adhesive label to a disc. This will affect the use of the disc and may result in irreparable damage.
  • Page 139: Using The Battery Pack

    Precautions > Using the Battery Pack Using the Battery Pack ❑ Battery life is shorter in a cold environment. This is due to decreased battery efficiency at low temperatures. ❑ Charge battery packs at temperatures between 10°C to 30°C. Lower temperatures require longer charging time. ❑...
  • Page 140: Handling "Memory Stick

    Precautions > Handling "Memory Stick" Handling "Memory Stick" ❑ Do not touch the "Memory Stick" connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with "Memory Stick". ❑ Do not bend, drop, or expose "Memory Stick". ❑...
  • Page 141: Handling The Built-In Storage Device

    Precautions > Handling the Built-in Storage Device Handling the Built-in Storage Device The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be restored.
  • Page 142: Using Fingerprint Authentication

    Sony assumes no liability for any problems and damages arising out of your use of or inability to use the fingerprint sensor. ❑ The fingerprint recognition rate depends on your operating conditions and varies among individuals as well.
  • Page 143: Troubleshooting

    Troubleshooting > Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before contacting VAIO-Link. Some features and options in this section may not be available on your computer. ❑...
  • Page 144 Troubleshooting > ❑ Floppy Disks (page 184) ❑ Audio/Video (page 185) ❑ "Memory Stick" (page 187) ❑ Peripherals (page 188) ❑ Docking Station (page 189)
  • Page 145: Computer Operations

    ❑ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour. ❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery...
  • Page 146: What Should I Do If The Green Power Indicator Light Turns On But My Screen Remains Blank

    Troubleshooting > Computer Operations What should I do if the green power indicator light turns on but my screen remains blank? ❑ Press the Alt+F4 keys several times to close the application window. An application error may have occurred. ❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Shut down button, and Restart to restart your computer. ❑...
  • Page 147: What Should I Do If My Computer Or Software Stops Responding

    Troubleshooting > Computer Operations What should I do if my computer or software stops responding? ❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application window. ❑ If the Alt+F4 keys do not work, click Start and the Shut down button to turn off your computer. ❑...
  • Page 148: Why Doesn't My Computer Enter Sleep Or Hibernate Mode

    Troubleshooting > Computer Operations Why doesn't my computer enter Sleep or Hibernate mode? Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep or Hibernate mode. To restore your computer to Normal mode Close all open programs.
  • Page 149 Troubleshooting > Computer Operations Why does the System Properties window display a slower CPU speed than the maximum? This is normal. Because your computer's CPU utilizes a type of CPU speed controlling technology for power conservation purposes, System Properties may display the current CPU speed instead of the maximum speed. What should I do if my computer does not accept my password and returns a message, Enter Onetime Password? If you enter a wrong power-on password three times consecutively, the Enter Onetime Password message appears and...
  • Page 150: To The Computer

    Troubleshooting > Computer Operations How can I change the boot device order? You can use one of the BIOS functions to change the boot device order. Follow these steps: Turn on your computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears.
  • Page 151: System Update / Security

    Troubleshooting > System Update / Security System Update / Security How can I find important updates for my computer? You can find and install the latest updates on your computer with the software applications: the Windows Update and the VAIO Update. See Updating Your Computer How can I protect my computer against security threats, such as viruses? The Microsoft Windows operating system is preinstalled on your computer.
  • Page 152: How Do I Keep My Antivirus Software Updated

    Troubleshooting > System Update / Security How do I keep my antivirus software updated? You can keep the McAfee software program current with the latest updates from McAfee, Inc. To download and install the latest security updates, follow these steps: Your computer must be connected to the Internet to download the updates.
  • Page 153: Recovery

    Troubleshooting > Recovery Recovery How can I create recovery discs? You can create recovery discs using the VAIO Recovery Center. The discs are used to restore your computer system to its factory default settings. To create the discs, click Start, All Programs, VAIO Recovery Center, and Create Recovery Discs.
  • Page 154 Troubleshooting > Recovery How do I check the volume of the recovery partition? Your built-in storage device contains the recovery partition where the data for the system recovery is stored. To check the volume of the recovery partition, follow these steps: Click Start, right-click Computer, and select Manage.
  • Page 155: How Do I Reduce The Volume Of The Recovery Partition

    Troubleshooting > Recovery How do I reduce the volume of the recovery partition? Your built-in storage device contains the recovery partition where the data for the system recovery is stored. If your computer includes a solid state drive, you might want to reduce the volume of the recovery partition by following these steps: Insert a recovery disc into the optical disc drive while your computer is on, turn off the computer, and then turn it on once again.
  • Page 156: Battery Pack

    Troubleshooting > Battery Pack Battery Pack How do I find the battery charging status? You can check the charge indicator for the battery charging status. See Charging the Battery Pack information. When is my computer using AC power? When your computer is connected to an AC outlet with the AC adapter, it uses AC power, even if the battery pack is installed. When should I recharge the battery pack? Recharge the battery pack when: ❑...
  • Page 157: Why Can't I Fully Charge My Battery Pack

    Troubleshooting > Battery Pack Can my computer enter Hibernate mode while running on battery power? Your computer can enter Hibernate mode while running on battery power, but some software programs and peripheral devices prevent the system from entering Hibernate mode. If you are using a program that prevents the system from entering Hibernate mode, save your data frequently to avoid losing data.
  • Page 158: Built-In Camera

    Troubleshooting > Built-in Camera Built-in Camera Why does the viewfinder show no images or poor-quality images? ❑ The built-in camera cannot be shared by more than one software application. Exit the current application before launching another. ❑ The viewfinder may show some noise, for example horizontal streaks, when you are viewing a rapid-moving object. This is normal and does not indicate a malfunction.
  • Page 159 Troubleshooting > Built-in Camera What should I do if movie playback shows dropped frames while my computer is running on battery power? The battery pack is running out of power. Connect your computer to an AC outlet. What should I do if captured images flicker? This problem occurs when you use the camera under fluorescent lights due to a mismatch between the lighting output frequency and the shutter speed.
  • Page 160: Networking (Lan/Wireless Lan)

    Troubleshooting > Networking (LAN/Wireless LAN) Networking (LAN/Wireless LAN) What should I do if my computer cannot connect to a wireless LAN access point? ❑ Connection capability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to any access point you may be using.
  • Page 161 Troubleshooting > Networking (LAN/Wireless LAN) ❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting any other option may result in a communication failure. To change the settings, follow these steps: Right-click the power status icon on the taskbar and select Power Options. Click Change plan settings.
  • Page 162: What Should I Do If I Cannot Access The Internet

    Troubleshooting > Networking (LAN/Wireless LAN) What should I do if I cannot access the Internet? ❑ Check the access point settings. See the manual that came with your access point for more information. ❑ Make sure your computer and the access point are connected to one another. ❑...
  • Page 163: How Do I Avoid Data Transfer Interruptions

    ❑ Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point channels may be preset to different channels from Sony devices. ❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point.
  • Page 164: Wireless Wan

    Troubleshooting > Wireless WAN Wireless WAN What should I do if my computer cannot connect to the wireless WAN? ❑ Make sure the battery pack is installed properly and charged. ❑ Make sure the SIM card is 3G data enabled and activated by your telecom operator. When inserting the SIM card, be sure to follow the procedure in Inserting a SIM Card ❑...
  • Page 165: Bluetooth Technology

    Troubleshooting > Bluetooth Technology Bluetooth Technology What should I do if other Bluetooth devices cannot find my computer? ❑ Make sure both devices have the Bluetooth function enabled. ❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer. ❑...
  • Page 166: Why Is My Bluetooth Connection Slow

    Troubleshooting > Bluetooth Technology What should I do if other Bluetooth devices cannot connect to my computer? ❑ Check the suggestions in What should I do if I cannot find the Bluetooth device I want to communicate with? 165). ❑ Make sure the other devices are authenticated. ❑...
  • Page 167: Can I Use A Device With Bluetooth Technology On Airplanes

    Troubleshooting > Bluetooth Technology Can I use a device with Bluetooth technology on airplanes? With Bluetooth technology, your computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and airplanes, may have restrictions on use of Bluetooth devices to avoid radio interference. Check with facility staff to see if use of the Bluetooth function on the computer is permitted.
  • Page 168 Troubleshooting > Bluetooth Technology What should I do if I do not hear sound from my headphones or audio/video controller? Check the SCMS-T settings. If your headphones or audio/video controller does not support SCMS-T content protection, you need to connect the device using the Advanced Audio Distribution Profile (A2DP). Follow these steps: Click Start and Devices and Printers.
  • Page 169: Optical Discs

    Troubleshooting > Optical Discs Optical Discs Why does my computer freeze when I try to read a disc? The disc that your computer is trying to read may be dirty or damaged. Follow these steps: Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer. Turning off your computer with the Ctrl+Alt+Delete keys may cause loss of unsaved data.
  • Page 170 Troubleshooting > Optical Discs What should I do if I cannot play a disc properly on my computer? ❑ Make sure the disc is inserted into the optical disc drive with the label facing upward. ❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions. ❑...
  • Page 171 Troubleshooting > Optical Discs ❑ Make sure the correct driver software is installed. Follow these steps: Click Start and Control Panel. Click System and Security. Click System. Click Device Manager in the left pane. The Device Manager window appears with a listing of your computer's hardware devices. If an "X"...
  • Page 172 Troubleshooting > Optical Discs What should I do if I cannot play Blu-ray Disc media or my computer becomes unstable during Blu-ray Disc playback? ❑ Check if your optical disc drive supports the Blu-ray Disc media. ❑ You may not be able to play some Blu-ray Disc content on your computer, or the computer may become unstable during Blu-ray Disc playback.
  • Page 173 Troubleshooting > Optical Discs What should I do if my external optical disc drive does not work properly? Make sure that your external optical disc drive is connected to an AC power source and the USB port on your computer. If it is not connected, the external optical disc drive may not work properly.
  • Page 174: Display

    Troubleshooting > Display Display Why did my screen go blank? ❑ Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the Power Saving Modes (page 26) ❑...
  • Page 175 Troubleshooting > Display What should I do if I do not see proper images or videos? ❑ Be sure to select True Color (32 bit) for the display colors before using video/image software or starting DVD playback. Selecting any other option may prevent such software from displaying images successfully. To change the display colors, follow these steps: Right-click on the desktop and select Screen resolution.
  • Page 176: Why Doesn't My Screen Display A Video

    Troubleshooting > Display What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port? Make sure you are using an HDCP-compliant display. The copyright protected content is not displayed on a non-HDCP compliant display.
  • Page 177: What Should I Do If The External Display Remains Blank

    Troubleshooting > Display What should I do if my screen is dark? ❑ Press the Fn+F6 keys to brighten your computer screen. ❑ Blocking the ambient light sensor turns your screen dark. Make sure that the sensor is unblocked. What should I do if the external display remains blank? Press the Fn+F7 keys to change the display output.
  • Page 178: Printing

    Troubleshooting > Printing Printing What should I do if I cannot print a document? ❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer. ❑ Make sure your printer is compatible with the Windows operating system installed on your computer. ❑...
  • Page 179: Microphone

    Troubleshooting > Microphone Microphone What should I do if my microphone does not work? ❑ If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the microphone jack on your computer. ❑...
  • Page 180: Speakers

    Troubleshooting > Speakers Speakers What should I do if I do not hear sound from the built-in speakers? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information.
  • Page 181 Troubleshooting > Speakers What should I do if my external speakers do not work? ❑ Check the suggestions in What should I do if I do not hear sound from the built-in speakers? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information.
  • Page 182: Touch Pad

    Troubleshooting > Touch Pad Touch Pad What should I do if the touch pad does not work? ❑ You may have disabled the touch pad before connecting a mouse to your computer. See Using the Touch Pad ❑ Make sure that a mouse is not connected to your computer. ❑...
  • Page 183: Keyboard

    Troubleshooting > Keyboard Keyboard What should I do if the keyboard configuration is wrong? The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, follow these steps: Click Start and Control Panel.
  • Page 184: Floppy Disks

    Troubleshooting > Floppy Disks Floppy Disks Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port.
  • Page 185: Audio/Video

    Troubleshooting > Audio/Video Audio/Video What should I do if I cannot use my digital video camcorder? If a message appears stating that the i.LINK device is disconnected or turned off, the i.LINK cable may not be securely plugged into the port on your computer or camcorder. Unplug the cable, and plug it in once again. See Connecting an i.LINK Device (page 102) for more information.
  • Page 186 Troubleshooting > Audio/Video What should I do if I do not hear the sound from the sound output device connected to the HDMI output port, optical output port, or headphones jack? ❑ You need to change the sound output device if you want to hear sound from the device connected to a port, such as the HDMI output port, optical output port, or headphones jack.
  • Page 187: Memory Stick

    Troubleshooting > "Memory Stick" "Memory Stick" What should I do if I cannot use "Memory Stick" that was formatted on a VAIO computer on other devices? You may need to reformat your "Memory Stick". Formatting "Memory Stick" erases all data, including music data previously saved on it. Before you reformat "Memory Stick", back up important data and confirm that "Memory Stick"...
  • Page 188: Peripherals

    Troubleshooting > Peripherals Peripherals What should I do if I cannot connect a USB device? ❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to the AC outlet.
  • Page 189: Docking Station

    Troubleshooting > Docking Station Docking Station What should I do if an error message appears when I disconnect my computer from the docking station? ❑ When any device inserted or connected to the docking station is in use, you cannot disconnect your computer from the docking station.
  • Page 190: Trademarks

    Trademarks > Trademarks The trademarks, including but not limited to SONY, the SONY logo, VAIO, and the VAIO logo are either trademarks or registered trademarks of Sony Corporation. "BRAVIA" is a trademark of Sony Corporation. and "Memory Stick", "Memory Stick Duo", "MagicGate", "OpenMG", "Memory Stick PRO", "Memory Stick PRO Duo", "Memory Stick PRO-HG Duo", "Memory Stick Micro", "M2", and the "Memory Stick"...
  • Page 191 Trademarks > The ExpressCard word mark and logos are owned by the PCMCIA and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners. SD Logo is a trademark.
  • Page 192: Notice

    In the manual, the ™ or ® marks are not specified. Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement.
  • Page 193 © 2010 Sony Corporation...

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