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NLTroubleshooting
Malfunction
Insufficient cleaning
next operation.
Home Connect func-
dishonor not correctly.
No connection to
the home network.
At the water supply
feed hose is leaking water.
Water is leaking from
the water drain hose.
Odor has formed in
the appliance
Pine tree.
58
Cause and Troubleshooting
Unsuitable detergent has been placed in the dosing
container of the intelligent dosing system.
Check whether the detergent used is suitable.
1.
→ †Detergent and care agent", Page 33
Empty the dosing containers.
2.
→ †Cleaning the detergent drawer", Page
42
Clean the dosing containers.
3.
Refill the dosing containers.
4.
→
†Filling the dosing container", page 36
Various causes are possible.
Go to www.home-connect.com.
▶
Wi-Fi is turned off.
→ †Activate WiFi on the device", page 40
▶
Wi-Fi is activated, but the connection to the home
network cannot be established.
Verify that the home network is available.
1.
Reconnect the device to the home network.
2.
→
†Connecting the device to a WLAN home
network (WiFi) with WPS function", page 38
→
†Connecting the device to a WLAN home network
(WiFi) without WPS function", page 39
The water inlet hose is not correctly / firmly
connected.
Connect the water supply hose correctly.
1.
→
†Connecting the water inlet hose", page 16
Tighten the coupling properly.
2.
Water drain hose is damaged.
Replace the damaged water drain hose.
▶
Water drain hose is not connected correctly.
Connect the water drain hose correctly.
▶
→ †Drainage connection types", page 16
Humidity and detergent residue can encourage
bacterial growth.
→ †Cleaning the drum", Page 42
▶
▶ When you are not using the appliance, leave the door and
detergent drawer open to allow the residual water to dry
out.
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