Machine types (MT): 20CD, 20CE ThinkPad X1 Carbon Gen 10 Machine types (MT): 20CB, 20CC ThinkPad X1 Yoga Gen 7 and ThinkPad X1 Carbon Gen 10 might be shipped with different microprocessors, ® namely Intel and Advanced Micro Devices (AMD). Hereby Intel models and AMD models are used to distinguish computer models with different microprocessors.
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Important: • Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. • Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges (ESD).
4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-ThinkPad / non-Lenovo alterations. Use good judgment as to the safety of any non-ThinkPad / non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
2. Ensure that the ESD protective devices you use have been certified (ISO 9000) as fully effective. When handling ESD-sensitive parts: • Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people. •...
– “FRU identification” on page 22 Important: • Advise customers to contact the Lenovo Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: https://pcsupport.lenovo.com/supportphonelist...
Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web Site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.
If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic program enables you to view system information and test some hardware devices in your computer, such as memory, storage...
1. Go to https://www.lenovo.com/diags 2. Click Lenovo Bootable Diagnostics. 3. Follow the instructions on the Web site to create a bootable diagnostic medium on a USB device or disc. To use the diagnostic medium you have created, do one of the following: •...
Checking the built-in battery and operational charging This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized manufacturer. The system does not support unauthorized batteries or batteries designed for other systems.
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Wire Voltage (V dc) +2.5 to +3.2 Black Ground • If the voltage is correct, replace the system board. • If the voltage is not correct, replace the coin-cell battery. • If the coin-cell battery discharges quickly after replacement, replace the system board. XXX Hardware Maintenance Manual...
When the latest maintenance diskette and the system program service diskette become available, they will be posted on: https://support.lenovo.com Reset or restore Windows To reset or restore Windows, refer to the information below: • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/HowToCreateLenovoRecovery 2. Follow the on-screen instructions. • Use Window recovery options.
The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.
Lenovo cannot reset your passwords or recover data from the storage drive. You can contact a Lenovo authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself.
If no supervisor password has been set, do the following to remove the system management password: 1. Turn off the computer and disconnect ac power. 2. Disable the built-in battery. See “Disabling the built-in battery” on page 63. 3. Remove the base cover assembly. See “1010 Base cover assembly” on page 64. 4.
Note: The computer does not accept any input immediately after it enters sleep mode. Wait a few seconds before taking any action to reenter operation mode. Hibernation mode In hibernation mode, the following occurs: • The system status, RAM, VRAM, and setup data are stored on the solid-state drive. •...
Numeric error codes Table 2. Numeric error codes Symptom or error FRU or action, in sequence 0177 Replace the system board. Bad SVP data, stop POST task—The checksum of the supervisor password in the EEPROM is not correct. 0183 1. Run the ThinkPad Setup program. The settings Bad CRC of Security Settings in EFI Variable.
Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology, do the following: 1.
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The following section describes some beep errors and the corresponding solutions. Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation. Only use a Lenovo-authorized service provider to repair your product. Error codes...
If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.
Table 5. LCD-related symptoms FRU or action, in sequence Symptom or error No beep, power-on indicator on, and a blank LCD during 1. Run LCD Self Test. POST. 2. Replace the system board. • LCD backlight not working. 1. Reseat the LCD connectors. •...
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Send system request Enter sleep mode To wake up the computer, press Fn or the power button. Go to beginning Go to end XXX Hardware Maintenance Manual...
For ThinkPad X1 Carbon Gen 10 ® USB-C (Thunderbolt™ 4) power USB-C (Thunderbolt 4) connector connector USB 3.2 connector Gen 1 Audio connector Nano-SIM-card tray Always on USB 3.2 connector Gen 1 Security-lock slot * for selected models Bottom ThinkPad X1 Yoga Gen 7...
CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Major FRUs and CRUs (for X1 Yoga Gen 7) XXX Hardware Maintenance Manual...
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Touchpad, P sensor, and NFC cable (for models with NFC) Nano-SIM-card tray* Power button with fingerprint reader module Fingerprint reader bracket Pen holder Lenovo Integrated Pen Pen charger with cable Recovery USB* Power cord ac power adapter Miscellaneous parts (See “Miscellaneous parts and other FRUs”...
* for selected models Major FRUs and CRUs (for X1 Carbon Gen 10) XXX Hardware Maintenance Manual...
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FRU descriptions Self-service CRU Optional-service LCD unit Note: LCD unit is a single FRU. Keyboard bezel assembly with keyboard Trackpad (for models without NFC) Trackpad (for models with NFC) NFC module* Coin-cell battery Speaker kit Built-in battery Thermal fan assembly System board Wireless-WAN antenna assembly* Base cover assembly...
*for selected models Connector and cable guide This section provides information for Lenovo authorized service technicians to help identify connectors and cables for replacement purpose. To view each FRU and the exploded illustration of the computer, see “Major FRUs and CRUs (for X1 Yoga Gen 7)” on page 48, and “Major FRUs and CRUs (for X1 Carbon Gen 10)” on page 50.
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System board connectors and cables Item Connector (location) Internal cable required Cable connection Always on USB 3.2 Connect USB-A compatible devices. connector Gen 1 (external) Camera connector Camera cable The LCD unit comes with the camera cable. (internal) Connect the cable to this connector. WLAN antenna connector WLAN antenna The LCD unit comes with the WLAN antenna.
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Item Connector (location) Internal cable required Cable connection HDMI connector Connect a compatible digital audio device or (external) video monitor to this connector. Coin-cell battery Coin-cell battery with cable The coin-cell battery comes with a cable. connector (internal) Connect the cable to this connector. Built-in battery connector Connect built-in battery.
Connect the WWAN antenna assembly to this two ends. NFC connector Connect this end to the NFC module. Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to: https://support.lenovo.com/partslookup Chapter 6 Locations...
If your system board or LCD unit has been replaced, do the following to make sensor calibration: 1. Download the Windows Sensor Calibration Tool from https://support.lenovo.com 2. Extract the tool into a local driver, such as D:\WinCalibration. 3. Type WindowsCalibrationTool.exe –calibrate a –minimal –updateiss –primaryonly to create a Update.bat file as shown.
1. Connect a USB memory key to the computer. 2. Go to and follow the instructions on the screen to create a https://www.lenovo.com/maintenanceutilities Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site. 3. Restart the computer. Chapter 7 FRU replacement notices...
Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site. 3. Restart the computer. 4. When the logo screen is displayed, press Esc. The ThinkPad Config Information Update Utility interface is displayed.
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1. Insert the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer. 2. From the main menu, select 6. Set ECA Information. 3. To read the ECA information, select 2. Read ECA/rework number from EEPROM and follow the instructions on the screen.
5. Clear the Turn on fast startup check box, and then click Save changes. To disable the built-in battery: 1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter the UEFI BIOS menu. 2. Select Config ➙ Power. The Power submenu is displayed. 3.
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Label locations on the base cover assembly The following illustration shows the location of each label. IMEI label CMIIT lable GEO label CECP label Asset tag Windows label S/N labe COA label Country label Chapter 8 Removing or replacing a FRU...
The only exception to this is if the battery is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery, before getting a non-physically damaged battery replaced. Note that the replacement of a physically damaged battery is not covered by the warranty.
1030 M.2 SSD, bracket, and thermal pad For access, remove this FRU: • “1010 Base cover assembly” on page 64 Attention: • Do not drop the drive or apply any physical shock to it. The drive is sensitive to physical shock. Improper handling can cause damage and permanent loss of data.
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Removal procedure of the WWAN card Type 1 When installing: ensure that you connect the blue cable to connector, the black with grey cable to connector, the white cable to connector and the orange cable to connector. Type 2 When installing: ensure that you connect the blue cable to connector, the black with grey cable to connector, the white cable to connector and the orange cable to...
Type 3 When installing: ensure that you connect the blue cable to connector and the orange cable to connector. Torque Step Screw (quantity) Color M2 × L2.2 mm, big-hat (1) Silver 0.181 Nm (1.85 kgf-cm) 1050 Pen charger (for X1 Yoga Gen 7 only) For access, remove this FRU: •...
When installing: • Ensure that the connector is attached firmly. • Do not press the top of the fan cover and the fan hub. • Before you attach the fan assembly to the computer, apply thermal grease, at an amount of 0.2 grams, on the part marked as shown in the following illustrations.
Removal steps of the USB board Table 8. For X1 Yoga Gen 7 Torque Step Screw (quantity) Color M2 × L3.5 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) M2 × L2.2 mm, flat-head, nylon-coated (2) Silver 0.181 Nm (1.85 kgf-cm) Table 9.
1110 Trackpad, P sensor and and NFC cable For access, remove these FRUs in order: • “1010 Base cover assembly” on page 64 • “1020 Built-in battery” on page 66 Removal steps of the trackpad, P sensor and and NFC cable (for model with NFC module) Chapter 8 Removing or replacing a FRU...
Removal steps of the trackpad and P sensor cable (for model without NFC module) 1120 Power button with fingerprint reader module and bracket For access, remove these FRUs in order: • “1010 Base cover assembly” on page 64 Chapter 8 Removing or replacing a FRU...
Removal steps of the fingerprint reader module and bracket Table 10. X1 Yoga Gen 7 Step Screw (quantity) Color Torque M2 × L3.5 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) Table 11. X1 Carbon Gen 10 Step Screw (quantity) Color Torque M2 ×...
• “1010 Base cover assembly” on page 64 • “1020 Built-in battery” on page 66 • “1110 Trackpad, P sensor and and NFC cable” on page 73 Removal steps of the trackpad (for models with NFC module) Step Screw (quantity) Color Torque M2 ×...
Removal steps of the trackpad (for model without NFC module) Torque Step Screw (quantity) Color M2 × L1.8 mm, flat-head, nylon-coated (4) Silver or 0.181 Nm Black (1.85 kgf-cm) 1140 Coin-cell battery For access, remove these FRUs: • “1010 Base cover assembly” on page 64 •...
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Removal steps of the speaker assembly (for X1 Yoga Gen 7) Step Screw (quantity) Color Torque M2 × L3.5 mm, flat-head shoulder, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) M2 × L2.2 mm step screw, flat-head shoulder, nylon-coated (4) Black 0.181 Nm (1.85 kgf-cm) Chapter 8...
Step Screw (quantity) Color Torque M1.6 × L2.6 mm, flat-head, nylon-coated (6) Black or silver 0.181 Nm (1.85 kgf-cm) Attention: When you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. 1170 System board assembly Important notices for handling the system board When handling the system board, read the following:...
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Machine types Shared with ThinkPad X1 Yoga Gen 7 21CD and 21CE ThinkPad X1 Carbon Gen 10 ThinkPad X1 Carbon Gen 10 21CB and 21CC ThinkPad X1 Yoga Gen 7 Removal steps of system board (for X1 Yoga Gen 7)
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Torque Step Screw (quantity) Color M2 × L2.8 mm, flat-head, nylon-coated (8) Silver 0.181 Nm (1.85 kgf-cm) Removal steps of system board (for X1 Carbon Gen 10) XXX Hardware Maintenance Manual...
Step Screw (quantity) Color Torque M2 × L2.8 mm, flat-head, nylon-coated (8) Silver 0.181 Nm (1.85 kgf-cm) 1180 LCD unit For access, remove these FRUs in order: • “1010 Base cover assembly” on page 64 Chapter 8 Removing or replacing a FRU...
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Removal steps of the LCD unit (for X1 Yoga Gen 7) Step Screw (quantity) Color Torque M2.5 × L4 mm, flat-head, nylon-coated (8) Black 0.294 Nm (3.0 kgf-cm) XXX Hardware Maintenance Manual...
Removal steps of the LCD unit (for X1 Carbon Gen 10) Step Screw (quantity) Color Torque M2.5 × L3.5 mm, flat-head, nylon-coated (4) Black 0.294 Nm (3.0 kgf-cm) 1190 Keyboard bezel assembly with keyboard To remove the keyboard bezel assembly, remove these FRUs in order: •...
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• “1070 Thermal fan assembly” on page 70 • “1080 Audio board” on page 71 • “1090 USB board” on page 71 • “1100 NFC module and the sponge” on page 72 • “1110 Trackpad, P sensor and and NFC cable” on page 73 •...
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LENOVO, LENOVO logo, THINKPAD, THINKPAD logo, TRACKPOINT, and ULTRACONNECT are trademarks of Lenovo. Intel, Intel Optane, and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.