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Before requesting service or assistance, please follow these simple guides to
solve the problem.
If the problem still persists, please contact your local Panasonic dealer for
assistance.
VIERA Link
function does not work and an error message appears
Check the connections.
●
Functions > VIERA Link "HDAVI Control™" > Summary of VIERA Link
Turn the connected equipment on and then switch the TV on.
●
Functions > VIERA Link "HDAVI Control™"
Parts of the TV become hot
Even if the temperature of parts of the front, top and rear panels has
●
risen, these temperature rises do not cause any problems in terms of
performance or quality.
Overcurrent error message appears
The connected USB device may cause this error. Remove the device and
●
turn the TV off with Mains Power On / Off switch, then turn it on again.
Check foreign objects are not inside the USB port.
●
An error message appears
Follow the message's instructions.
●
If the problem persists, contact your local Panasonic dealer or the
●
authorised service centre.
Built-in Camera does not work
Ensure the built-in Camera is held up. When the application for camera
●
operation is activated, the built-in Camera automatically pops up.
Face recognition may not work properly depending on surrounding
●
environment or condition (for example, darkened room, etc.).
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