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en Troubleshooting
Fault
The spin programme
does not start.
Rushing, hissing
noise.
Longer, whirring noise
before the start of the
wash cycle or fabric
softening.
Brief whirring noise
after switching on the
appliance.
Loud noises during
the spin cycle.
Banging noises, rat-
tling in the drain
pump.
Slurping, rhythmical
suction noise.
Creasing.
52
Cause and troubleshooting
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
▶
Drain pipe or water drain hose is caught or jammed.
Ensure that the drain pipe and water drain hose are
▶
not kinked or trapped.
The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
Redistribute the laundry in the drum.
▶
Note: Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
Start the Spin programme.
▶
Water is flushed under pressure into the detergent
drawer.
Not a fault – normal operating noise.
▶
Intelligent dosing system dispenses detergent or care
products.
Not a fault – normal operating noise.
▶
Intelligent dosing system carries out a function test.
Not a fault – normal operating noise.
▶
Appliance is not correctly aligned.
→ "Aligning the appliance", Page 16
▶
The appliance feet are not fixed.
Secure the appliance feet.
▶
→ "Aligning the appliance", Page 16
Transit bolts have not been removed.
→ "Removing the transit bolts", Page 13.
▶
Foreign bodies have got into the drain pump.
→ "Cleaning the drain pump", Page 41
▶
The drain pump is active, the detergent solution is
pumped out.
Not a fault – normal operating noise.
▶
The spin speed is too high.
The next time you run a wash cycle, set a lower
▶
spin speed.
The load is too large.
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