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After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
E number and FD number
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate containing these numbers is
found on the side of the oven door. To save time, you can make
a note of the number of your appliance and the telephone
number of the after-sales service in the space below, should it
be required.
E no.
After-sales service
O
Energy and environment tips
Here you can find tips on how to save energy when baking and
roasting in the oven and when cooking on the hob, and how to
dispose of your appliance properly.
Saving energy
Only preheat the oven if this is specified in the recipe or in
■
the tables in the instruction manual.
Use dark, black lacquered or enamelled baking tins, because
■
they absorb heat particularly well.
Open the oven door as infrequently as possible while the
■
food is baking and roasting.
For longer cooking times, the oven can be turned off
■
10 minutes before the end of the cooking time, and the meal
can be finished using residual heat.
Tested for you in our cooking studio.
Here you will find a selection of dishes and the ideal settings for
them. We will show you which type of heating and which
temperature are best suited for your dish. You can find
information about suitable accessories and the height at which
they should be inserted. There are also tips about cookware
and preparation methods.
Notes
The values in the table apply to dishes placed into the
■
cooking compartment when it is cold and empty.
Only preheat the appliance if the table specifies that you
should do so. Line the accessories with greaseproof paper
before preheating.
The times specified in the tables are guidelines only. They will
■
depend on the quality and composition of the food.
Use the accessories supplied. Additional accessories may be
■
obtained as special accessories from specialist retailers or
from the after-sales service.
Before using the appliance, remove all accessories from the
cooking compartment that you will not be using.
18
FD no.
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
0844 8928979
GB
Calls from a BT landline will be charged at up to 3
pence per minute. A call set-up fee of up to 6 pence may
apply.
01450 2655
IE
0.03 € per minute at peak. Off peak 0.0088 € per
minute.
Trust the expertise of the manufacturer, and rest assured that
the repair will be carried out by trained service technicians
using original spare parts for your domestic appliance.
Saving energy with the gas hob
Always use a saucepan which is the correct size for your
■
food. A larger, less full saucepan requires a lot of energy.
Always place a suitable lid on the saucepan.
■
The gas flame must always be in contact with the base of the
■
saucepan.
Environmentally-friendly disposal
Dispose of packaging in an environmentally-friendly manner.
This appliance is labelled in accordance with European
Directive 2012/19/EU concerning used electrical and
electronic appliances (waste electrical and electronic
equipment - WEEE). The guideline determines the
framework for the return and recycling of used
appliances as applicable throughout the EU.
Always use oven gloves when taking hot accessories or
■
ovenware out of the cooking compartment.
Your oven is suitable for baking on one level.
■
Caution!
The appliance was manufactured to suit the reference gases
specified in the standards. If a gas is used which does not
comply with the specified gas mixture and pressure, cooking
performance and heat output may not produce the desired
result.
Name of the gas
G20
G25
G30
Gas mixture (%)
CH
= 100
4
CH
= 86, N
= 14
4
2
n-C
H
= 50, i-C
H
= 50
4
10
4
10
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