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Fujitsu LifeBook U9312 Operating Manual
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Fujitsu LifeBook U9312 Operating Manual

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FUJITSU LIFEBOOK U9312

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  • Page 1 System Operating Manual FUJITSU LIFEBOOK U9312...
  • Page 2 Internet at: "http://www.fujitsu.com/fts/" You can find driver updates at: "http://support.ts.fujitsu.com/download" Should you have any technical questions, please contact: • our Hotline/Service Desk ("http://support.ts.fujitsu.com/contact/servicedesk") • Your sales partner • Your sales office We hope you enjoy working with your new Fujitsu system!
  • Page 4 Mies-van-der-Rohe-Straße 8 80807 Munich, Germany Name and address of the importer in the UK Fujitsu Services Limited 22 Baker Street, London, W1U 3BW, United Kingdom "http://www.fujitsu.com/fts/" Copyright © Fujitsu Client Computing Limited2022. All rights reserved. Publication Date 06/2022 Edition 1...
  • Page 5 FUJITSU LIFEBOOK U9312 Operating Manual Innovative technology Ports and controls Important notes First-time setup of your device Working with the notebook Security functions Connecting external devices Removing and installing components during servicing Settings in BIOS Setup Utility Troubleshooting and tips Technical data Manufacturer’s notes...
  • Page 6 Information on the product description meets the design specifications of Fujitsu and is provided for comparison purposes. Several factors may cause the actual results to differ. Technical data is subject to change without prior notification. Fujitsu rejects any responsibility with regard to technical or editorial mistakes or omissions.

  • Page 7: Table Of Contents

    Loudspeakers and microphones ............37 Fujitsu...
  • Page 8 Reset by switching off the battery ............66 Fujitsu...
  • Page 9 Index ................. . 76 Fujitsu...
  • Page 10 Contents Fujitsu...

  • Page 11: Innovative Technology

    The Windows drivers for your device can be found on our Internet site. The factory installation of your device does not support any other operating system. Fujitsu Technology Solutions accepts no liability whatsoever if any other operating system is used.

  • Page 12: Notational Conventions

    "Safety information" • cross-references to an external source, e.g. a web address: For more information, go to "http://www.fujitsu.com/fts/" • Names of CDs, DVDs and titles or designations for other materials, e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual indicates a key on the keyboard, e.g:...

  • Page 13: Ports And Controls

    (optional) 2 = Microphone (optional) 8 = Touchpad buttons 3 = WebCam (optional) with webcam shutter 9 = Touchpad 4 = WebCam LED (optional) 10 = Ambient light sensor (optional) 5 = Status indicators 6 = ON/OFF button Fujitsu...
  • Page 14 3 = Battery status indicator/mains connection 8 = SmartCard reader (optional) 4 = HDMI port Right side 1 = Slot for SIM cards (optional) 3 = USB port 3.2 Gen1 (USB Type-A) 2 = Slot for memory cards 4 = LAN port Fujitsu...
  • Page 15 Ports and controls Bottom 1 = Loudspeaker 2 = Off button for the battery (recessed) Fujitsu...

  • Page 16: Important Notes

    Please open the LCD screen carefully until you feel resistance. Do not try to open it further with force! To open it, take hold of the screen in the centre of the front by the slightly protruding grip edge. Fujitsu...

  • Page 17: Additional Safety Notes For Devices With Radio Components

    You will then be able to work for longer before having to recharge the battery. Energy efficiency is increased and the environmental impact is reduced. You save money while protecting the environment. Energy saving under Windows ► Make use of the power management features (see ""Using the power-management features", Page 34"). Fujitsu...

  • Page 18: Travelling With Your Notebook

    ► Unplug the mains adapter and all external devices from the power socket. ► Disconnect the mains adapter cable and the data cables for all external devices. ► Close the LCD screen. ► To protect against damaging jolts and bumps, use a notebook carrying case to transport your notebook. Fujitsu...

  • Page 19: Cleaning The Notebook

    ► Disconnect the battery (see Chapter "Switch the battery off and on", Page 33). ► Allow the notebook to dry for at least 24 hours. ► If the notebook cannot be switched on after reconnecting the power adapter, please contact our Hotline/Service desk. Fujitsu...

  • Page 20: First-Time Setup Of Your Device

    ► Unpack all the individual parts. Packaging Transport ► Check your device for any visible damage which may have occurred during transportation. You may need the packaging in the future, if you need to transport your device. Fujitsu...

  • Page 21: Selecting A Location

    "Technical data", Page ► Plug the mains cable (2) into a mains outlet. ► Connect the USB Type-C cable (3) of the power adapter to the Intel® Thunderbolt™ 4 USB power port of the device. Fujitsu...

  • Page 22: Switching On The Device For The First Time

    If a Windows operating system is installed on your device, you will find more information on the system and drivers, help programmes, updates, manuals etc. on the device or on the Internet under "http://www.fujitsu.com/fts/support/". You can find information and help on the Windows operating system functions on the Internet at "http://windows.microsoft.com".

  • Page 23: Working With The Notebook

    Please refer to the notes in "Important notes", Page Status indicators Statusindicators The status indicators provide information about the status of the power supply, the drive and the keyboard functions. Fujitsu...
  • Page 24 In the case of overlay keys, the character printed on the upper left of the key will appear when that key is pressed. Scroll Lock indicator Indicator ScrollLock Indicator is illuminated: the key combination has been pressed. The effect that this key has varies between applications. Fujitsu...

  • Page 25: Switching On The Notebook

    Back up your data and close all applications before you switch off your device. Otherwise data might be lost. ► Shut down the operating system correctly. Notebook ► If the notebook does not switch itself off automatically, press the ON/OFF button for about 5-10 seconds. ► Close the LCD screen. Fujitsu...

  • Page 26: Keyboard

    The figure below shows how to access the different characters on keys with overlaid functions. The example applies when the Caps Lock key has not been activated. The illustrations shown below may differ from your actual device. Alt Gr Fujitsu...
  • Page 27 The cursor keys move the cursor in the direction of the arrow, i.e. up, down, left, or right. Cursor keys Cursor control Windows key The Windows key switches between the start screen and the last used application. Windowskey Menu key The Menu key opens the menu for the active application. Fujitsu...

  • Page 28: Virtual Numeric Keypad

    Function keys and key combinations Keycombinations The following description of the function keys and key combinations applies to Windows operating systems. Some of the functions described below may not work in other operating systems and with some device drivers. Fujitsu...
  • Page 29 LCD screen of the notebook and the external monitor at the same time • only on the external monitor This setting is useful if you would like a high resolution and a high refresh rate on an external monitor. Toggleoutputscreen Fujitsu...
  • Page 30 This key combination moves the cursor back to the previous tab stop. Shift+Tab Backtab Key combinations using the Windows keys are detailed in the manual for your operating system. In addition, the following non-labelled key combinations are supported: • = Pause • = Break • = SysRq Fujitsu...

  • Page 31: F-Lock Setting

    In battery mode, it is recommended to turn on the backlight only when needed and to use the lower brightness level to maximize battery life. Country and keyboard settings ► Change the country and keyboard settings as described in the documentation for your operating system. Fujitsu...

  • Page 32: Touchpad And Touchpad Buttons

    ► Tap the touchpad once or press the left button once. The item is selected. Executing commands ► Move the pointer to the field you wish to select. Touchpad ► Tap the touchpad twice or press the left button twice. The command is executed. Fujitsu...

  • Page 33: Dragging Items

    LCDscreen Notes High-quality LCD screens (TFT) are installed in Fujitsu notebooks. For technical reasons, these screens are manufactured for a certain resolution. An optimum and sharp image can only be ensured with the resolution intended for the particular screen. A screen resolution which differs from the specification can result in an unclear picture.

  • Page 34: Using Fingers

    fingers together. Input fields Data must be entered for some apps, for instance an Internet page or your name and password. ► Tap on the input field. An on-screen keyboard opens, with which you can enter your data. Fujitsu...

  • Page 35: Webcam And Infrared Camera

    LCD screen may flicker while the light level is adjusted. Further information on using the webcam and on the additional settings which are possible for your webcam can be found in the help function of the program which uses the webcam. Fujitsu...

  • Page 36: Rechargeable Battery

    If you require the maximum battery life for mobile use, we recommend configuring Battery Charge Mode to 100%. You can find Battery Utility in the Windows start menu under Settings - Extras and online at "https://support.ts.fujitsu.com/" Charging, caring for and maintaining the battery Battery Battery The notebook’s rechargeable battery can only be charged when the ambient temperature...

  • Page 37: Switch The Battery Off And On

    The device is currentless. Switch on the battery ► Connect the device to the mains adapter of the notebook or to the Port Replicator. ► Switch the device on again. Fujitsu...

  • Page 38: Using The Power-Management Features

    Windows Performance Power Slider. Windows 11: You can adjust the "Power Mode" after right-clicking on the battery icon in the corresponding menu. • Maximum system performance increases fan noise and reduces battery life. • Maximum battery life limits system performance. Fujitsu...

  • Page 39: Adjusting Fan Control

    "Settings in BIOS Setup Utility", Page With the Fujitsu Utility Function Manager you can also switch between these two settings with Windows. In the Function Manager, select the Fan menu item with the options Quiet Mode (corresponds to Silent) and Normal Mode.

  • Page 40: Memory Cards

    In order to protect your data, always follow the correct procedure for removing the card (see the documentation for your operating system). ► Press on the memory card (1). Memory card The memory card is released and can now be removed. ► Pull the memory card out of the slot (2). Fujitsu...

  • Page 41: Loudspeakers And Microphones

    When you connect headphones or external speakers, the built-in speakers are disabled. Information on connecting headphones and a microphone can be found "Connecting external devices", Page Fujitsu...

  • Page 42: Sim Card (Configuration Dependent)

    The contacts point upwards. The SIM card does not latch into place. ► Close the cover of the SIM card slot (4). ► Switch the battery on again (see "Switch the battery off and on", Page 33 Fujitsu...

  • Page 43: Removing A Sim Card

    SIM card (3). ► Push the SIM card holder into the SIM card slot and close the cover of the SIM card slot (4). ► Switch the battery on again (see chapter "Switch the battery off and on", Page 33 Fujitsu...

  • Page 44: Wireless Components: Wireless Lan / Bluetooth / Lte / 5G (Optional)

    Working with the notebook Wireless components: wireless LAN / Bluetooth / LTE / 5G (optional) The installation of radio components not approved by Fujitsu will invalidate the certifications issued for this device. Switching the wireless components on and off ► Press the key with the radio symbol to switch the wireless components on and off (flight...

  • Page 45: Ethernet And Lan

    Your network administrator can help you to configure and use the LAN connections. The network cable is not included in the delivery scope. This type of cable can be obtained from a specialist dealer. Use a shielded network cable (CAT 5e). Fujitsu...

  • Page 46: Your Usb Thunderbolt™ Port Replicator (Optional)

    You need only connect the notebook to the Port Replicator in order to work with your peripheral devices. In addition to the Thunderbolt™ 4 port replicator described here, this system also supports a USB type-C port replicator, which is also connected to the system via the USB type-C connector. Fujitsu...

  • Page 47: Ports On The Thunderbolt™ Port Replicator

    Notebook is not connected or is switched OFF. Charge level indicator Status Charging function is activated for a connected notebook and connected external devices. does not light up There is no charging function, notebook or external devices connected. Fujitsu...

  • Page 48: Setting Up The Port Replicator

    ► Connect the power cable (1) to the power adapter provided for the device, see chapter "Technical data", Page ► Plug the power cable into the mains socket (2). ► Connect the mains adapter cable to the DC jack (DC IN) of the Port Replicator (3). Fujitsu...

  • Page 49: Connecting The Notebook To The Thunderbolt™ Port Replicator

    "Docked" mode. In this profile, for example, the setting is saved as to which monitor was last used for output. This profile will be loaded, as soon as the notebook is connected to a Port Replicator of the same type. Fujitsu...

  • Page 50: Switching On The Notebook Via The Thunderbolt™ Port Replicator

    ► Press the ON/OFF button on the port replicator to switch the notebook on. Disconnecting the notebook from the Thunderbolt™ Port Replicator ► Disconnect the supplied Thunderbolt cable (USB Type-C) from the Thunderbolt port (USB Type-C) on the notebook. Fujitsu...

  • Page 51: Security Functions

    If you change the Password Severity setting from Strong to Stringent in the Security BIOS Setup Utility menu, the Fujitsu Service Desk can no longer reset the password. In this case, the system can remain permanently unusable.

  • Page 52: Configuring The Palm Vein Sensor

    Kensington Lock Cable, a sturdy steel cable, to help protect your notebook from theft. The Kensington Lock Cable is available as an accessory. Fujitsu recommends the use of a combination lock. ► Fit the Kensington Lock Cable to the mechanism on your notebook.

  • Page 53: Configuring Password Protection In Bios Setup Utility

    If you change the Password Severity setting from Strong to Stringent in the Security BIOS Setup Utility menu, the Fujitsu Service Desk can no longer reset the password. In this case, the system can remain permanently unusable.
  • Page 54 ► Press the Enter key twice. ► In the Exit menu, select the option Save Changes & Exit. ► Select Yes and press the Enter key. The notebook will now reboot with the password removed. Removing the supervisor password simultaneously deactivates the user password. Fujitsu...

  • Page 55: Password Protection For Booting Of The Operating System

    If a supervisor password has been assigned, a password for the drive can also be set in the Hard Disk Security menu. The drive is protected by this password. Data from this drive can only be read into another system if the correct password has been entered. Fujitsu...

  • Page 56: Smartcard Reader (Optional)

    Do not use force when inserting and removing the SmartCard. Make sure that foreign objects do not fall into the SmartCard reader. ► Slide the SmartCard into the SmartCard reader with the chip facing upwards and to the front. Fujitsu...

  • Page 57: Connecting External Devices

    LCD TV or a plasma TV with an HDMI connection. ► Connect the data cable to the external device. ► Connect the data cable to the HDMI port on the notebook or on the optional Port Replicator. Fujitsu...

  • Page 58: Connecting An External Monitor To The Port Replicator

    You can also switch between the external monitor and the LCD monitor of the notebook, see chapter "Function keys and key combinations", Page You can display the same picture on the external monitor and the notebook LCD monitor simultaneously. Fujitsu...

  • Page 59: Connecting Usb Devices

    Additional information can be found in the documentation for the USB devices. ► Connect the data cable to the external device. ► Connect the data cable to a USB port of the notebook. Device drivers USB devices will be automatically recognised and installed by your operating system. Fujitsu...

  • Page 60: Usb Port Intel® Thunderbolt Tm 4 With Charging Function And Display Port (Usb Type-C)

    Additional information can be found in the documentation for the USB devices. ► Connect the data cable to the external device. ► Connect the data cable to the USB port Intel® Thunderbolt 4 with charging function and display port (USB Type-C) of the notebook. Fujitsu...

  • Page 61: Usb Port With Charging Function (Anytime Usb Charge)

    ► Left click on the icon to safely remove hardware, located in the taskbar. ► Select the device which you want to shut down and remove. ► Press the Enter key. Wait for the dialogue box which tells you that it is now safe to remove the device. Fujitsu...

  • Page 62: Headset Port

    If you buy a cable from a retailer, please note the following information: The headset port on your notebook is a "3.5 mm jack socket". If you want to connect a headset, headphones or loudspeakers, you will need a "3.5 mm jack plug". Fujitsu...

  • Page 63: Removing And Installing Components During Servicing

    Removing and installing components during servicing Removing and installing components during servicing Only qualified technicians should repair your notebook. Unauthorised opening or incorrect repair may greatly endanger the user (electric shock, fire risk) and will invalidate your warranty. Servicing Components Fujitsu...

  • Page 64: Settings In Bios Setup Utility

    You can use this to start the system, also via other data sources, e.g. via a network. You can also access the BIOS-Setup-Utility from the boot menu with the tab key. Fujitsu...

  • Page 65: Operating The Bios Setup Utility

    ► Select the option that you want to change with the cursor keys ↑ ↓ ► Press the Enter key. ► Press the key to exit the selected menu. ► For future reference, make a note of the changes you have made (e.g. in this manual). Fujitsu...

  • Page 66: Exiting Bios Setup Utility

    ► If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes. Save Changes and Power Off ► To save the changes and switch off your device, select Save Changes and Power Off and Yes. The changes are saved. Your device is shut down. Fujitsu...

  • Page 67: Erase Disk

    Settings in BIOS Setup Utility Erase Disk Erase Disk is a solution that is integrated into the firmware of the FUJITSU Computer (UEFI: Unified Extensible Firmware Interface), to delete all the data from a hard disk or a solid state drive (SSD) memory module.
  • Page 68 • Reset administrator and user password • Load BIOS setup defaults • Shutdown the Computer • Exit Erase Disk with no additional options upon completion ► Select the function which you require. The deletion process starts. Fujitsu...

  • Page 69: Troubleshooting And Tips

    PC if you are running processor-intensive gaming software, e.g. games with intensive 3D graphics. Updating your hardware with drivers which have not been approved by Fujitsu Technology Solutions may result in performance losses, data losses or malfunction of the equipment. A list of approved drivers and current BIOS versions can be downloaded from: "http://support.ts.fujitsu.com/Download/Index.asp"...

  • Page 70: Reset By Switching Off The Battery

    Restoring the system under Windows If necessary, you can reset your system to the original state of the drive. ► Select Settings from the Start menu. ► Select your System. ► Select Recovery. ► Select Reset this PC. The system will be reset. Fujitsu...

  • Page 71: The Notebook's Date Or Time Is Incorrect

    ► Press the key to switch screen output, see "Function keys and key combinations", Page The LCD screen is difficult to read LCDscreen LCDscreen Cause Troubleshooting Reflected glare ► Turn the notebook or alter the tilt of the LCD screen. ► Increase the brightness of the screen. Fujitsu...

  • Page 72: The External Monitor Remains Blank

    Change the following setting: ► Set the screen resolution: Set the screen resolution as described in the documentation for your operating system. ► Select monitor: Select monitor 1 or 2 as described in the documentation for your operating system. Fujitsu...

  • Page 73: The Notebook Cannot Be Started

    The printer driver is faulty or not correctly ► Check that the data cable connecting installed, or it is the wrong printer driver. the notebook to the printer is properly connected. ► Check whether the correct printer driver is loaded (refer to the printer documentation). Fujitsu...

  • Page 74: The Wireless Connection To A Network Does Not Work

    Supervisor PIN. SmartCard lost Cause Troubleshooting SmartCard lost ► If you are working in a network, contact your system administrator, who can boot up your notebook with a Supervisor SmartCard. Fujitsu...

  • Page 75: Error Messages On The Screen

    Press <F1> to resume, <F2> to SETUP ► Press the function key to start the operating system. This error message appears if an error occurs ► Press the function key to access the during the self-test before starting the operating BIOS Setup. system. Fujitsu...
  • Page 76 ► Contact your sales outlet or our customer service centre. System cache error - Cache disabled ► Contact your sales outlet or our customer service centre. System timer error ► Contact your sales outlet or our customer service centre. Fujitsu...

  • Page 77: Technical Data

    (soldered) The data sheet for the device provides further technical data. You can find the data sheet on your device or you can download it from the Internet at "http://www.fujitsu.com.fts/support/". Rechargeable battery CAUTION! Risk of explosion if the battery is replaced with an incorrect battery type.

  • Page 78: Mains Adapter (Notebook Computer)

    50 Hz to 60 Hz (automatic) Maximum rated current 2.5 A Secondary Nominal power 170 W Rated power voltage 20 V Max. rated current 8.5 A An additional mains adapter or power cable can be ordered at any time. Fujitsu...

  • Page 79: Manufacturer's Notes

    "https://www.fujitsu.com/emeia/about/local/csr/recycling/" TCO Certified TCOCertified Please note that TCO-certified systems bear the "TCO certified" logo. Further information is given in the "TCO certified" manual appendix at "http://support.ts.fujitsu.com/Manuals/". SAR limit value (Specific Absorption Rate) Body SAR value < 2W/kg Other certification markings Certification markings...

  • Page 80: Index

    47 Configuration, BIOS Setup Utility 60 First-time setup Connecting audio devices 58 Fn key 23 Connecting headphones 58 Ctrl+Alt+Del 26 Cursor control 23 Getting started 16 Cursor keys 23 Hardware configuration 60 Date is incorrect 67 HDMI port 53 Fujitsu...
  • Page 81 Power-on indicator 20 connecting 54 Preparing for operation 17 drifting display 68 Printer does not print 69 remains blank 68 Monitor port 54 Radio component: safety notes 13 Notebook Rechargeable battery 32 before you travel 14 see Battery 32 Fujitsu...
  • Page 82 TCO Certified 75 Switching the module off 40 Technical data 73 Switching the module on 40 Mains adapter 74 Wireless LAN: notebook 73 safety notes 13 The wireless connection to a network does not work 70 Time not correct 67 Fujitsu...

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