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Dell™ Dimension™ 3100/E310 Service Manual
Before You Begin
Removing the Computer Cover
About Your Dell™ Dimension™ 3100/E310 Computer
Advanced Troubleshooting
Removing and Installing Parts
Replacing the Computer Cover
Specifications
Technical Overview
System Setup
Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
NOTICE:
CAUTION:
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the Dell Dimension Help file.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Information in this document is subject to change without notice.
© 2004–2006 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet, and PowerConnect are trademarks of
Dell Inc.; Intel and Pentium are registered trademarks of Intel Corporation; Microsoft, Windows, and Outlook are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model DCSM
August 2006 Rev. A01
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A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
A CAUTION indicates a potential for property damage, personal injury, or death.
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Summary of Contents for Dell Dimension 3100/E310
- Page 1 Dell Inc.; Intel and Pentium are registered trademarks of Intel Corporation; Microsoft, Windows, and Outlook are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
- Page 2 Back to Contents Page About Your Dell™ Dimension™ 3100/E310 Computer Dell™ Dimension™ 3100/E310 Service Manual Front View of Computer Back View of Computer Front View of Computer cover latch Use this latch to remove the cover. release CD or DVD The drive light is on when the computer reads data from the CD or DVD drive.
- Page 3 Lights." 11 Service Tag Used to identify your computer when you access the Dell Support website or call technical support. Back View of Computer 1 power Insert the power cable. connector 2 sound card Line-in connector — Use the blue line-in connector to attach a connectors record/playback device such as a cassette player, CD player, or VCR.
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Page 5: Advanced Troubleshooting
When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in this section and run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin. -
Page 6: Dell Diagnostics Main Menu
If you cannot resolve the error condition, contact Dell. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. ... -
Page 7: Diagnostic Lights
An integrated system board device may be faulty. Check the diagnostic lights to see if the specific problem is code but the computer locks up identified. If the problem is not identified, contact Dell for during POST technical assistance. Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. -
Page 8: Beep Codes
If all of the diagnostic lights turn on then off and the system does not start, there may be a problem with If there are no power problems and the system does not start, contact Dell for the power supply or with the processor. For other technical assistance. - Page 9 Back to Contents Page Great user manuals database on UserManuals.info...
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Page 10: Before You Begin
Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. - Page 11 2. Disconnect any telephone or telecommunication lines from the computer. 3. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. ...
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Page 12: Replacing The Computer Cover
Back to Contents Page Replacing the Computer Cover Dell™ Dimension™ 3100/E310 Service Manual CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. 1. Ensure that all cables are connected and fold cables out of the way. -
Page 13: Removing The Computer Cover
Back to Contents Page Removing the Computer Cover Dell™ Dimension™ 3100/E310 Service Manual CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. -
Page 14: Removing And Installing Parts
If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory module. - Page 15 1 memory connector closest to processor 2 securing clips (2) 3 connector 3. Align the notch on the bottom of the module with the crossbar in the connector. 1 cutouts (2) 2 memory module 3 notch 4 crossbar NOTICE: To avoid damage to the memory module, press the module straight down into the connector while applying equal force to each end of the module.
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Page 16: Removing Memory
To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis. Your Dell™ computer provides the following slots for PCI and PCI Express cards: Two PCI card slots One PCI Express x1 card slot... - Page 17 1 filler bracket 2 alignment guide 3 alignment bar 4 card retention door 5 release tab 2. Gently push the release tab on the inside of the card retention door to pivot the door open. Because the door is captive, it will remain in the open position.
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Page 18: Removing An Expansion Card
7. Before you close the card retention door, ensure that: The tops of all cards and filler brackets are flush with the alignment bar. The notch in the top of the card or filler bracket fits around the alignment guide. 1 card retention door 2 release tab ... -
Page 19: Removing The Drive-Panel Insert
5. Replace the computer cover, reconnect the computer and devices to electrical outlets, and then turn them on. 6. Uninstall the driver for the card that you removed. 7. If you removed a sound card: a. Enter system setup, select Audio Controller, and then change the setting to On. - Page 20 Removing the Optical Drive-Panel Insert 1 drive-panel insert 2 drive panel 3 drive panel-insert latch 1. Remove the drive panel. 2. Press the drive-panel insert latch inwards to unlatch it from the drive panel. 3. Pivot the drive-panel insert out and away from the drive panel. ...
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Page 21: Replacing The Drive Panel
1 center drive-panel tab 2 drive-panel insert tab 3 drive panel 4 drive-panel insert latch 5 drive-panel insert 1. Slide the drive-panel insert tab under the center drive-panel tab. 2. Rotate the drive-panel insert into place and snap the drive-panel insert latch into place against the corresponding tab on the drive panel. ... -
Page 22: Ide Drive Addressing
Your computer supports a combination of these devices: Up to two serial ATA hard drives One FlexBay drive (floppy drive or Media Card Reader) Up to two CD or DVD drives 1 bay for second hard drive (optional) 2 hard drive 3 FlexBay for optional floppy drive or Media Card Reader 4 CD/DVD drive(s) Connect CD/DVD drives to the connector labeled "IDE"... -
Page 23: Power Cable Connector
1 interface cable 2 interface connector Power Cable Connector To connect a drive using the power cable, locate the power input connector on the system board. 1 power input connector 2 power cable Connecting and Disconnecting Drive Cables When removing an IDE drive data cable, grasp the colored pull tab and pull until the connector detaches. -
Page 24: Installing A Hard Drive
1 serial ATA data cable 2 power cable 3. Press the blue tabs on each side of the drive towards each other and slide the drive up and out of the computer. 1 tabs (2) 2 hard drive Installing a Hard Drive ... -
Page 25: Adding A Second Hard Drive (Optional)
5. Check all connectors to ensure that they are properly cabled and firmly seated. 6. Replace the computer cover. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug the cable into the computer. ... -
Page 26: Removing A Floppy Drive
7. Connect the data cable to the drive and to the system board. 8. Check all connectors to ensure that they are properly cabled and firmly seated. 9. Replace the computer cover. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug the cable into the computer. ... -
Page 27: Installing A Floppy Drive
1 sliding plate lever 2 sliding plate 3 floppy drive 5. Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 6. Replace the drive panel. 7. Replace the computer cover. -
Page 28: Removing A Media Card Reader
11. Enter system setup and select the appropriate Diskette Drive option. 12. Verify that your computer works correctly by running the Dell Diagnostics. Media Card Reader Removing a Media Card Reader CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. - Page 29 1 cables 2 Media Card Reader (not present on all computers) 3. Disconnect the USB cable on the back of the Media Card Reader from the FlexBay USB connector on the system board and route the cable through the clip on the shroud.
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Page 30: Installing A Media Card Reader
Installing a Media Card Reader CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. -
Page 31: Removing A Cd/Dvd Drive
10. Replace the drive panel. 11. Replace the computer cover. NOTICE: To connect a network cable, first plug the cable into the network device and then plug the cable into the computer. 12. Connect your computer and devices to their electrical outlets, and turn them on. CD/DVD Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. -
Page 32: Installing A Cd/Dvd Drive
1 sliding plate lever 2 sliding plate 3 CD/DVD drive 5. Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 6. Replace the drive panel. 7. Replace the computer cover. -
Page 33: Removing The Processor
Drive option. 10. Verify that your computer works correctly by running the Dell Diagnostics. Processor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. -
Page 34: Installing The Processor
2 captive screw housings (2) NOTICE: If you are installing a processor upgrade kit from Dell, discard the original heat sink. If you are not installing a processor upgrade kit from Dell, reuse the original heat sink when you install your new processor. - Page 35 If you are not installing a processor upgrade kit from Dell, reuse the original heat sink assembly when you replace the processor. If you installed a processor replacement kit from Dell, return the original heat sink assembly and processor to Dell in the same package in which your replacement kit was sent.
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Page 36: Removing The System Board
1 heat sink and fan shroud assembly 2 heat sink assembly bracket 3 captive screw housings (2) 9. Replace the computer cover. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug the cable into the computer. ... -
Page 37: Replacing The System Board
1 system board 2 screws (10) 6. Slide the system board assembly toward the front of the computer, and then lift the board up and away. 7. Place the system board assembly that you just removed next to the replacement system board to ensure it is identical. ... -
Page 38: Replacing The Power Supply
1 release button 2 power supply 3 screws (4) 4 AC power connector 5. Slide the power supply approximately 1 inch towards the front of the computer. 6. Lift the power supply up and out of the computer. ... - Page 39 NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis. A coin-cell battery maintains computer configuration, date, and time information. The battery can last several years. If you have to repeatedly reset time and date information after turning on the computer, replace the battery.
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Page 40: Specifications
Back to Contents Page Specifications Dell™ Dimension™ 3100/E310 Service Manual Processor ® ® Processor type Intel Pentium 4 with Hyper-Threading technology NOTE: Not all Pentium 4 processors support Hyper- Threading technology. ® Intel Celeron D processors Level 1 (L1) cache At least 16 KB (dependent upon your computer... - Page 41 connector one x1 connector size 36 pins connector data width (maximum) 1 PCI Express lane Drives Externally accessible: one 3.5-inch drive bay (FlexBay) two 5.25-inch drive bays Available devices Serial ATA drives (up to 2), floppy drive, USB memory devices, CD drive, CD-RW drive, DVD drive, DVD-RW drive, DVD and CD-RW combo drive, and media reader...
- Page 42 Voltage (see the safety instructions located in 90 to 135 V and 180 to 265 V at 50/60 Hz the Product Information Guide for important voltage setting information) Backup battery 3-V CR2032 lithium coin cell Physical Height 41.4 cm (16.3 inches) Width 18.8 cm (7.4 inches) Depth...
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Page 43: Entering System Setup
Entering System Setup 1. Turn on (or restart) your computer. 2. When the blue DELL™ logo is displayed, you must watch for the F2 prompt to appear. 3. Once this F2 prompt appears, press <F2> immediately. NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt can appear very quickly, so you must watch for it to display, and then press <F2>. - Page 44 NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed. System Lists system information such as the computer name, the BIOS version number and date, system tags, and other system-specific information. ...
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Page 45: Option Settings
Displays the current status of the system's password security feature and allows a new System Password system password to be assigned and verified. This option locks the system password field with the setup password. When the field is locked, you can no longer disable password security by pressing <Ctrl><Enter> when the Password Status computer starts. -
Page 46: Changing Boot Sequence For Future Boots
1. If you are booting to a USB device, connect the USB device to a USB connector. 2. Turn on (or restart) your computer. 3. When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press <F12>. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. -
Page 47: Clearing Cmos Settings
9. Locate the 3-pin password jumper (PSWD) on the system board and attach the jumper to pins 1 and 2 to reenable the password feature. 10. Replace the computer cover. NOTICE: To connect a network cable, first plug the cable into the network device and then plug the cable into the computer. ... -
Page 48: Technical Overview
Back to Contents Page Technical Overview Dell™ Dimension™ 3100/E310 Service Manual Inside View of Your Computer System Board Components Power Supply DC Connector Pin Assignments Inside View of Your Computer bay for optional second hard drive hard drive floppy drive* CD or DVD drive... -
Page 49: Jumper Settings
clear CMOS jumper main power connector (RTCRST) 2 fan connector (CPU FAN) 10 IDE drive connector FlexBay USB 3 floppy drive connector (FLOPPY) connector 4 processor and heat sink connector 12 PCI Express x1 card connector 5 processor power connector 13 PCI card connectors password jumper 6 memory module connectors (1, 2) (PSWD) -
Page 50: Power Supply Dc Connector Pin Assignments
Power Supply DC Connector Pin Assignments DC Power Connector P1 Pin Number Signal Name Color Wire Gauge +3.3 VDC Orange 18-AWG +3.3 VDC Orange 18-AWG Black 18-AWG +5 VDC 18-AWG Black 18-AWG +5 VDC 18-AWG Black 18-AWG Gray... -
Page 51: Dc Power Connector P2
+5 VDC 18-AWG Black 18-AWG DC Power Connector P2 Pin Number Signal Name 18-AWG Wire Black Black +12 VA DC Yellow +12 VA DC Yellow DC Power Connect P3 and P5 Pin Number Signal Name 18-AWG Wire +3.3 VDC... - Page 52 +12 VA DC Yellow Black Black +5 VDC Back to Contents Page ...