Advertisement
Troubleshooting
This chapter shows you how to deal with common system problems. Read it before
calling a technician if a problem occurs. Solutions to more serious problems require
opening up the computer. Do not attempt to open the computer yourself; contact your
dealer or authorized service center for assistance.
Troubleshooting tips
This computer incorporates an advanced design that delivers on-screen error message
reports to help you solve problems.
If the system reports an error message or an error symptom occurs, see "Error messages"
below. If the problem cannot be resolved, contact your dealer.
Error messages
If you receive an error message, note the message and take the corrective action. The
following table lists the error messages in the alphabetical order together with the
recommended course of action.
Table 1-1. Error Messages
Error Messages
CMOS battery bad
CMOS checksum error
Disk boot failure
Equipment configuration
error
Hard disk 0 error
Hard disk 0 extended type
error
I/O parity error
Keyboard error or no
keyboard connected
Keyboard interface error
Memory size mismatch
If you still encounter problems after going through the corrective measures, please
contact your dealer or an authorized service center for assistance.
1-46
Contact your dealer or an authorized service center.
Contact your dealer or an authorized service center.
Insert a system (bootable) disk, then press Enter to reboot.
Press F2 (during POST) to enter BIOS utility, then press Exit
in the BIOS utility to reboot.
Contact your dealer or an authorized service center.
Contact your dealer or an authorized service center.
Contact your dealer or an authorized service center.
Contact your dealer or an authorized service center.
Contact your dealer or an authorized service center.
Press F2 (during POST) to enter BIOS utility, then press Exit
in the BIOS utility to reboot.
Corrective Action
0
0
Troubleshooting
Advertisement
