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Sony ELF Series Service Manual
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Sony ELF Series Service Manual

Spatial reality display
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2021/07/13 22:44:19 (GMT+09:00)
SERVICE MANUAL
*Table of contents is on the next page. Please also utilize "Bookmarks" function / "Find" function on Acrobat PDF data.
ORIGINAL MANUAL ISSUE DATE: 10/2020
Version
1.0
10/2020
Conditions of Use:
(1)
Please use this information only for the purpose of performing repair, maintenance and/or configuration services of the Sony products
(hereinafter the "Repair services") under the service agreement entered into with the Sony group company (hereinafter the "Service agreement").
Using this information for any purpose other than the purpose described foregoing is forbidden.
(2)
Only the Authorized Servicer's officers, employees or subcontractors (including their officers and employees) whose duties justify a need-to-know and
who have agreed to hold confidential this information (collectively hereinafter the "Permitted users") are permitted to access and use this information.
To disclose or disseminate to any person other than the Permitted users is forbidden.
(3)
Destroy or erase any and all portion of this information promptly in an irrecoverable and secure fashion after achieving the purpose described in
Section (1) above.
(4)
Do not copy, replicate, reproduce, alter, translate, transmit, sell, lease, or distribute this information in whole or in part without the prior written
permission of the author. (Notwithstanding foregoing, it is permitted to copy and distribute this information to the Permitted users.)
(5)
Please notify immediately any leakage, loss, theft, misappropriation, or other misuse of this information by e-mail to the following address:
somk-gcs-tissnexim-adm@jp.sony.com
(6)
In addition to the above, the terms and conditions of the Service agreement shall be applied to using this information.
Revision of Information:
This information may be changed or updated at any time without any prior notice. Please confirm that this information is up-to-date before using it.
Date
Subject
Original manual issue.
Spatial Reality Display
ELF Series
LFD Segment
9-888-858-03
Sony Home Entertainment
& Sound Products Inc.
© 2020. 10
SYS SET

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Summary of Contents for Sony ELF Series

  • Page 1: F Cover

    Original manual issue. Conditions of Use: Please use this information only for the purpose of performing repair, maintenance and/or configuration services of the Sony products 9-888-858-03 (hereinafter the “Repair services”) under the service agreement entered into with the Sony group company (hereinafter the “Service agreement”).

  • Page 2: Table Of Contents

    2021/07/13 22:44:19 (GMT+09:00) Table of contents F COVER MODEL LIST WARNINGS AND CAUTIONS TOOLS FOR REPAIR SELF DIAGNOSIS FUNCTION SOFTWARE UPDATE TROUBLE SHOOTING TRIAGE ERROR ITEMS AND BLINKING FLOW BLOCK DIAGRAM BOARD LOCATION/WIRE DRESSING DISASSEMBLY 1. ELF-SR1 EXPLODED VIEWS 1. ELF-SR1 2. OTHER PART B COVER ELF-SR1 SYS SET...

  • Page 3: Model List

    2021/07/13 22:44:19 (GMT+09:00) MODEL LIST MODEL COLOR COMMANDER DEST. Date Ver. Remarks ELF-SR1 Black (UC2) (Month/Year) US/CND 10/2020 New Issue ELF-SR1 Black (CN8) Added China model 4/2021 => AC Cord for China model: 1-846-433-35(Page-43) * Reviewed Troubleshooting (P-16/-17/-18/-20/-21) 7/2021 * Correcting the table of contents by reviewing troubleshooting (P-2) ELF-SR1...

  • Page 4: Warnings And Cautions

    : Components identified by shading and ! mark on the exploded views, and in the parts list are critical for safe operation. Replace these components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. Circuit adjustments that are critical for safe operation are identified in this manual.
  • Page 5 2021/07/13 22:44:19 (GMT+09:00) WARNINGS AND CAUTIONS 1-2. Caution for LCD Panel 1) Handling When repairing the set, be sure you are grounded by using a wrist band. 2) LCD Screen •Although the LCD screen is made with high-precision technology and 99.99% *Do not press on the panel or frame edge to avoid the risk of electric shock. or more of the pixels are effective, black dots may appear or bright points of light (white, red, blue, or green) may appear constantly on the LCD screen.
  • Page 6 2021/07/13 22:44:19 (GMT+09:00) WARNINGS AND CAUTIONS 1-3. Caution_for_Board_handling Symptom : The following problems will occur due to handling of the IC mounted on the board ・Solder crack due to substrate handling (stress) ・IC breakdown due to static electricity (ESD) When repairing the set at the customer‘s home or service station or Repair of defect board, please pay attention to the handling of the board ※Substrate that needs attention for handling ・Main Board...
  • Page 7 2021/07/13 22:44:19 (GMT+09:00) WARNINGS AND CAUTIONS Figure 1: ※Things to prepare in advance ESD wrist-strap ESD sheet or mat ※Please use an ESD sheet or mat. ESD wrist-strap to be checked daily. ※Connect ESD-strap to the metal part where the main board is placed, Use Multi-meter to make sure resistance of ESD wrist-strap is OK.
  • Page 8 2021/07/13 22:44:19 (GMT+09:00) WARNINGS AND CAUTIONS 1-6. Leakage Test 1-4. Caution About the Lithium Battery (To protect electric shock when customer touch the terminal.) 1) Danger of explosion if battery is incorrectly replaced. Replace only Leakage current can be measured by V: Voltmeter or oscilloscope with the same or equivalent type.
  • Page 9 2021/07/13 22:44:19 (GMT+09:00) WARNINGS AND CAUTIONS 1-7. How to Find a Good Earth Ground The servicing of these boards requires special precautions. It is 1)A cold-water pipe is a guaranteed earth ground; the cover-plate strongly recommended to use Lead Free Solder material in order to retaining screw on most AC outlet boxes is also at earth ground.

  • Page 10: Tools For Repair

    2021/07/13 22:44:19 (GMT+09:00) TOOLS FOR REPAIR When disassembling or assembling the set, prepare the following screwdrivers. Screw driver Bit size Where to use Phillips screwdriver No.2 SCREW(PSW3x6) SCREW(M3) Phillips screwdriver No.1 * Except ‟PSW3×3” Phillips screwdriver No.0 SCREW(M2 fix plate) Flathead screwdriver Thin head USB cable Torx screwdriver...

  • Page 11: Self Diagnosis Function

    2021/07/13 22:44:19 (GMT+09:00) SELF DIAGNOSIS FUNCTION Overview • The unit in this manual contains a self-diagnostic function. • If an error occurs, the set is automatically turned off and notify the details by blinking the power LED. Occurrence condition • If an error occurs while turning on the display, the self diagnosis function is activated. Release condition •...
  • Page 12 2021/07/13 22:44:19 (GMT+09:00) SELF DIAGNOSIS FUNCTION Error patterns The self diagnosis function displays only one error. Priority Status LED blinking Description OVP or OCP protection of 3.3vDC Power supply line, from Main board T-con Power Supply Abnormal to T-Con circuit in Panel Assy. Backlight Power Abnormal 12V(only 12V detection）...
  • Page 13 2021/07/13 22:44:19 (GMT+09:00) SELF DIAGNOSIS FUNCTION Details of errors 3. If the higher priority error is solved but the other errors remains, the higher priority error of the remaining ones is notified. Ex） When T-con Power Supply Abnormal is solved during Temperature Error and T-con Power Supply Abnormal …...

  • Page 14: Software Update

    2021/07/13 22:44:19 (GMT+09:00) SOFTWARE UPDATE 1. Preparation ・Connect the PC to the set with USB cable. （Supplements） ・There is no problem with HDMI cable connected. ・Use the USB cable that can transfer data. ・Prepare the following: ・Firmware：SHE_PCBA_vx.xx.xx_Encrypt.bin ・Update tool： SHE_RTD_TTS_Download_v0_11.zip ・USB Driver（not required depending on PC）：CDM21228_Setup.exe 2.

  • Page 15: Trouble Shooting

    2021/07/13 22:44:19 (GMT+09:00) TROUBLE SHOOTING TRIAGE Confirm the symptom from the customer. Select that symptom from the chart. Bring all the boards and cables listed for that symptom. Follow the troubleshooting charts in the technical guides to isolate the board. Chart Color Code. RED DOT: Most likely defective part BLUE TRIANGLE: Secondary possible defective part GREEN SQUARE: Tertiary possible defective part...

  • Page 16: Error Items And Blinking

    2021/07/13 22:44:19 (GMT+09:00) トラブルシューティング ERROR ITEMS AND LED BLINKING Error Item Number of amber Description LED Blinking Audio Error Audio DSP/AMP error detection T-con Power Supply Line Monitoring T-con Power Supply Line from Abnormal Main board. BL Power Abnormal Main board BL Power Supply Line monitoring Temperature Error Main board Temp sensor monitoring...
  • Page 17 2021/07/13 22:44:19 (GMT+09:00) トラブルシューティング FLOW 1-2. LED BLINKING: 3X Tcon Power Abnormal LED 3x blinking (Tcon error) * Set exchange Tester Check Replace 3.3±0.3V MAIN Board MAIN Board * Check Point： J3,Pin no.20～23 Replace * Set exchange LCD panel ASSY J3：TCON Error Check Point ELF-SR1(J) SYS SET...
  • Page 18 2021/07/13 22:44:19 (GMT+09:00) トラブルシューティング FLOW 1-3. LED BLINKING: 4X Backlight Power Abnormal LED 4x blinking (BL error) Tester Check 12.0±2.4V * Check Point: J3,Pin no.2～5 Tester Check 12.0±0.6V * Set exchange * Output of AC-Adaptor Replace MAIN Board MAIN Board Replace AC Adapter Replace LCD panel ASSY * Set exchange...
  • Page 19 2021/07/13 22:44:19 (GMT+09:00) トラブルシューティング FLOW 1-4. LED BLINKING: 5X 2-1. No 3D Picture Image 2-2. Crosstalk on 3D Picture Image Temperature Error No 3D Picture No 3D Picture * Set exchange LED 5x blinking (Temp Error) * Set exchange Check Developer’s Application/ Guide Environment Replace...
  • Page 20 2021/07/13 22:44:19 (GMT+09:00) トラブルシューティング FLOW 3. No Audio No Audio Speaker Tester Check Between each terminal(±)：3.5~4.0Ω Replace Speaker Speaker Main Board Gray: L+ * Set exchange Black: L- Black: R- Red: R+ L: Left Blue: C+ R: Right Black: C- C: Center ELF-SR1(J) SYS SET...
  • Page 21 2021/07/13 22:44:19 (GMT+09:00) トラブルシューティング FLOW 4. No Power Replace KEY Board KEY Board NO Power Tester Check Tester Check 12.0±0.6V 12.0±0.6V Check Point: * Output of AC-Adaptor J1 3pin or F1 * Set exchange Replace Replace MAIN Board AC Adapter MAIN Board Replace AC Adapter LCD panel ASSY...
  • Page 22 2021/07/13 22:44:19 (GMT+09:00) トラブルシューティング FLOW 5. No Video(HDMI) No Video(HDMI) Replace HDMI Cable HDMI Cable Replace Main-Panel Main-Panel Harness Harness * Set exchange Replace MAIN Board MAIN Board Replace Glass & Panel ASSY ELF-SR1(J) SYS SET...

  • Page 23: Block Diagram

    2021/07/13 22:44:19 (GMT+09:00) BLOCK DIAGRAM ELF-SR1 Key Board (15pin) White/Orange LED Panel 4 switches Main Board eDP to Panel (40pin) Speaker Audio 2 GPIO Flash Flash PWM Audio 4 GPIO YDA176 Center Conn to Key-BD (15pin) PWM Audio Analog Audio Audio PWM Audio EEPROM YDA174 RTD2795UT...

  • Page 24: Board Location/Wire Dressing

    2021/07/13 22:44:19 (GMT+09:00) BOARD LOCATION/WIRE DRESSING Main-Camera KEY MOUNT BOARD USB Cable A to MicroB Main-Key Harness Speaker-Main Harness MAIN MOUNT BOARD Panel-Main Micro Coaxial Cable(40) ELF-SR1 SYS SET...

  • Page 25: Disassembly

    2021/07/13 22:44:19 (GMT+09:00) DISASSEMBLY • There are hooks in the yellow frame[ ]. Therefore please be careful in the case of the disassembly or assembly of parts. 1. ELF-SR1 1-1. TOP PANEL ASSY (PRN) AND SIDE PANEL ASSY (PRN) AND BTM STAGE (PRN) TOP PANEL ASSY (PRN) BTM STAGE (PRN) SIDE PANEL ASSY (PRN)
  • Page 26 2021/07/13 22:44:19 (GMT+09:00) DISASSEMBLY 1. ELF-SR1 1-2. FOOT B(PRN) AND FOOT C(PRN) AND REAR COVER (PRN) NOTE on replacing FOOT-B/C: FOOT C (PRN) 4 screws (TORX SCREW 3X6) P/N: 5-021-741-01 FOOT B(PRN) Attach the FOOT-B/C along the marking line. These rubber foot cannot be recycled. REAR COVER (PRN) 4 screws (TORX SCREW 3X6) 4 screws (TORX SCREW 3X6)
  • Page 27 2021/07/13 22:44:19 (GMT+09:00) DISASSEMBLY 1. ELF-SR1 1-3. THERMAL SHEET SOC B (PRN) THERMAL SHEET SOC B (PRN) 1-4. CABLE COVER ASSY (PRN) ３ CABLE COVER ASSY (PRN) 5 screws (SCREW, +F M3X5.3) P/N: 4-692-064-11 NOTE: Loosening prevention screws cannot be recycled. ELF-SR1 SYS SET...
  • Page 28 2021/07/13 22:44:19 (GMT+09:00) DISASSEMBLY 1. ELF-SR1 Flat surface 1-4. CABLE COVER ASSY (PRN) <CAUTION point> Make sure CABLE COVER ASSY and TERMINAL BRACKET are same level. Not right position ELF-SR1 SYS SET...
  • Page 29 2021/07/13 22:44:19 (GMT+09:00) DISASSEMBLY 1. ELF-SR1 1-5. TAPE TAPE TAPE NOTE: Take slack Take slack Do not wire the lead wire beyond the marking line. Wire the lead wire inside the marking The wire does not ride on the bracket. Wire the lead wire inside the marking line.
  • Page 30 2021/07/13 22:44:19 (GMT+09:00) DISASSEMBLY 1. ELF-SR1 1-6. TAPE TAPE TAPE NOTE: Take slack Do not wire the lead wire Take slack beyond the marking line. Wire the lead wire inside the marking Wire the lead wire inside the marking line. line. ELF-SR1 SYS SET...
  • Page 31 2021/07/13 22:44:19 (GMT+09:00) DISASSEMBLY 1. ELF-SR1 1-7. HARNESS (MAIN-KEY) AND USB CABLE A TO MICROB AND LABEL 6X12MM, DURATACK LABEL 6X12MM, DURATACK 2 screws USB CABLE A TO MICROB Loosen the connector screws P/N: 1-008-686-11 HARNESS (MAIN-KEY) P/N: 1-008-685-11 ELF-SR1 SYS SET...
  • Page 32 2021/07/13 22:44:19 (GMT+09:00) DISASSEMBLY 1. ELF-SR1 1-8. WIRE DRESSING AND BOARD SP BLOCK ASSY 2 screws (SCREW, +PSW M3X6 W12) 4 screws (SCREW (+PSW) (M3X6)) P/N: 4-256-393-02 P/N: 2-990-421-41 ELF-SR1 SYS SET...
  • Page 33 2021/07/13 22:44:19 (GMT+09:00) DISASSEMBLY 1. ELF-SR1 1-8. WIRE DRESSING AND BOARD SP BLOCK ASSY When assembling, use an eraser or equivalent to make it easy to operate. NOTE: BOARD SP BLOCK ASSY MICRO COAXIAL CABLE(40) Bundle the cables with the Acetate tape (black) and push the <1>...
  • Page 34 2021/07/13 22:44:19 (GMT+09:00) DISASSEMBLY 1. ELF-SR1 1-9. BUTTON BLOCK ASSY AND GUIDE, INDICATOR (PRN) BUTTON BLOCK ASSY 2 screws (SCREW (+PSW) (M3X6)) P/N: 2-990-421-41 NOTE: GUIDE, INDICATOR (PRN) Tighten the screws pushing the part in the arrow directions. ELF-SR1 SYS SET...
  • Page 35 2021/07/13 22:44:19 (GMT+09:00) DISASSEMBLY 1. ELF-SR1 1-10. TAPE AND WIRE DRESSING AND MICRO COAXIAL CABLE(40) TAPE NOTE: MICRO COAXIAL CABLE(40) P/N: 1-008-684-11 <1> Unlock the connector <2> Pull out LVSD cable When unlocking the connector, use a thin flathead screwdriver to unlock it easily. Be careful not to damage the board when unlocking it.
  • Page 36 2021/07/13 22:44:19 (GMT+09:00) DISASSEMBLY 1. ELF-SR1 1-11. TAPE TAPE TAPE When assembling, align the When assembling, align the harness along the wall and harness along the wall and attach a tape. attach a tape. NOTE: Take slack ELF-SR1 SYS SET...
  • Page 37 2021/07/13 22:44:19 (GMT+09:00) DISASSEMBLY 1. ELF-SR1 1-12. TAPE AND WIRE DRESSING AND USB CABLE A TO MICROB TAPE Take slack When assembling, do not wire the lead wire beyond the edge of the SP BOX. NOTE: Connector direction USB CABLE A TO MICROB P/N: 1-008-686-11 ELF-SR1 SYS SET...
  • Page 38 2021/07/13 22:44:19 (GMT+09:00) DISASSEMBLY 1. ELF-SR1 1-13. WIRE DRESSING AND SP-BOX ASSY 2 screws (SCREW, +PSW M3X6 W12) P/N: 4-256-393-02 ELF-SR1 SYS SET...
  • Page 39 2021/07/13 22:44:19 (GMT+09:00) DISASSEMBLY 1. ELF-SR1 1-13. WIRE DRESSING AND SP-BOX ASSY NOTE: Hold the parts at the position where SP-BOX ASSY the connector can be inserted. ELF-SR1 SYS SET...
  • Page 40 2021/07/13 22:44:19 (GMT+09:00) DISASSEMBLY 1. ELF-SR1 1-14. WIRE DRESSING AND HARNESS (MAIN-KEY) AND TERMINAL BRACKET (PRN) HARNESS (MAIN-KEY) P/N: 1-008-685-11 NOTE: UL tape (spiral winding) Insert the UL tape (spiral winding) side connector. Screw (SCREW (+PSW) (M3X6)) P/N: 2-990-421-41 TERMINAL BRACKET (PRN) ELF-SR1 SYS SET...
  • Page 41 2021/07/13 22:44:19 (GMT+09:00) DISASSEMBLY 1. ELF-SR1 1-15. BUTTON BLOCK ASSY AND BTN FIX PLATE (PRN) BUTTON BLOCK ASSY NOTE: 2 screws (SCREW, +F M3X5.3) P/N: 4-692-064-11 BTN FIX PLATE (PRN) 1-16. BUTTON BRACKET (PRN) AND KEY MOUNT BOARD BUTTON BRACKET (PRN) (REAR VIEW) KEY MOUNT BOARD ELF-SR1 SYS SET...

  • Page 42: Exploded Views

    2021/07/13 22:44:19 (GMT+09:00) EXPLODED VIEWS • Items with no part number and no description are not stocked because they are seldom required for routine service. • The construction parts of an assembled part are indicated with a collation number in the remark column. •...
  • Page 43 2021/07/13 22:44:19 (GMT+09:00) EXPLODED VIEWS 1. ELF-SR1 CONNECTORS REF.NO. PART No. DESCRIPTION MARK 1-008-685-11 HARNESS (MAIN-KEY) 1-008-684-11 MICRO COAXIAL CABLE(40) 1-008-686-11 USB CABLE A TO MICROB ELF-SR1 SYS SET...
  • Page 44 2021/07/13 22:44:19 (GMT+09:00) EXPLODED VIEWS 1. ELF-SR1 SCREWS Q’ty Torque TORX SCREW 3X6 5-021-741-01 0.4 ± 0.05 [N・m] ● SCREW, +F M3X5.3 4-692-064-11 0.4 ± 0.05 [N・m] ● SCREW (+PSW) (M3X6) 2-990-421-41 0.4 ± 0.05 [N・m] ● SCREW, +PSW M3X6 W12 4-256-393-02 0.4 ±...

  • Page 45: Other Part

    2021/07/13 22:44:19 (GMT+09:00) EXPLODED VIEWS 2. OTHER PART ACCESSORIES TOP PANEL ASSY (PRN) BTM STAGE (PRN) SIDE PANEL ASSY (PRN) P/N: X-500-171-21 P/N: X-500-168-01 P/N: X-500-171-11 ADAPTOR, AC (12V 3A) HDMI CABLE 2.0 USB CABLE A TO C P/N: 1-493-479-31 P/N: 1-008-688-11 P/N: 1-008-687-11 CORD SET, POWER-SUPPLY P/N: 1-846-425-33(For US/CND)

  • Page 46: B Cover

    2021/07/13 22:44:19 (GMT+09:00) English 2020JL08-Data Made in Japan 9-888-858-03 © 2020.10 Sony Home Entertainment & Sound Products Inc. ELF-SR1 SYS SET...

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