WARRANTY TERMS AND CONDITIONS
Stove Kraft Limited warrants to the purchaser of products for a period of
2 Years commencing from the date of invoice, the company will repair or replace
free of charge any part or parts of the product, should the company be fully
satisfied in its sole discretion, that the defect/s is/are due to faulty material or
workmanship only. The warranty will be governed by the following clauses.
1) The company or their Authorised Service Agent will repair / replace all parts
that are failing due to faulty material or defective workmanship pertaining to
the above product.
2) Only the Company or its Authorised Service Agent can service / repair or
attend to install/reinstall the above product.
3) On-site warranty will be executed. The warranty will be executed at
customer place / authorized dealer / service centres and in which the
authorized representative is situated including outstation locations.
4) The warranty extended herein is in lieu of all implied conditions & warranties
under the law and is confined to the repair or replacement of defective parts
and does not cover any consequential or resulting liability, damage or loss
arising from such defects. Furthermore, the warranty in no case shall extend
to the payment or any monetary consideration whatsoever, of the replace
ment or return of the product as a whole.
5) This warranty excludes consumables, corrosive, plastic, rubber and glass
components adding decorative value to the product.
6) The company is not liable to carry out any servicing work under the warranty.
7) The courts of competent Jurisdiction at Bangalore, Karnataka shall have
exclusive Jurisdiction over all matters arising out of any disputes in relation
to product.
8) Stove Kraft shall not be liable to replace or repair the good under the terms
of warranty
where:
a) The fault has been caused or is attributable to accidental use, misuse,
negligent use or used contrary to the manufacturer recommendation
b) The appliance has been used on a voltage supply other than that
stamped on the product.
c) Repairs have been attempted by persons other than the company or
their authorized service agent.
For any customer complaints, please contact:
Stove Kraft Limited
# 81, Harohalli Industrial Area, Kanakapura Taluk, Ramanagara District, Bangalore Rural - 562 112
Manager, Consumer Care Cell | Toll Free No.: 1800-425-20202 | Email: bd.customercare@stovekraft.com
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