....How to remove the NVMe password ..1010 Keyboard (for ThinkPad X13 Gen 3 only) . . . How to remove the system management 1020 Base cover assembly .
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1030 M.2 solid-state drive, bracket, and thermal 1180 LCD unit ........1190 Keyboard assembly (for ThinkPad T14s Gen 1040 Wireless WAN card and Wireless WAN card 3) or Keyboard bezel assembly (for ThinkPad X13...
• Before servicing a ThinkPad product, be sure to read all the information under Chapter 1 “Safety information” on page 1 and Chapter 2 “Important service information” on page 21. • ThinkPad T14s Gen 3 and ThinkPad X13 Gen 3 might be shipped with different microprocessors, namely ®...
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T14s Gen 3 and X13 Gen 3 Hardware Maintenance Manual...
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Important: • Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. • Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges (ESD).
0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: https:// support.lenovo.com/partslookup c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.
2. Ensure that the ESD protective devices you use have been certified (ISO 9000) as fully effective. When handling ESD-sensitive parts: • Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people. •...
– “FRU identification” on page 23 Important: • Advise customers to contact the Lenovo Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: https://pcsupport.lenovo.com/supportphonelist...
Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web Site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
FRU identification To identify FRUs for a product, do the following: 1. Go to https://support.lenovo.com/partslookup 2. Type the Machine Type in the corresponding field to get a general FRU list. Or type the Serial Number for more detailed FRU information.
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T14s Gen 3 and X13 Gen 3 Hardware Maintenance Manual...
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.
If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic program enables you to view system information and test some hardware devices in your computer, such as memory, storage...
1. Go to https://www.lenovo.com/diags 2. Click Lenovo Bootable Diagnostics. 3. Follow the instructions on the Web site to create a bootable diagnostic medium on a USB device or disc. To use the diagnostic medium you have created, do one of the following: •...
To check the USB-C type ac power adapter, do the following: 1. Connect the computer to a power outlet and turn on the computer. 2. Start Lenovo Vantage program, and then click Hardware Settings ➙ Power. The ac power adapter information is displayed.
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Wire Voltage (V dc) +2.5 to +3.2 Black Ground • If the voltage is correct, replace the system board. • If the voltage is not correct, replace the coin-cell battery. • If the coin-cell battery discharges quickly after replacement, replace the system board. T14s Gen 3 and X13 Gen 3 Hardware Maintenance Manual...
When the latest maintenance diskette and the system program service diskette become available, they will be posted on: https://support.lenovo.com Reset or restore Windows To reset or restore Windows, refer to the information below: • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/HowToCreateLenovoRecovery 2. Follow the on-screen instructions. • Use Window recovery options.
The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.
Lenovo cannot reset your passwords or recover data from the storage drive. You can contact a Lenovo authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself.
7. Reinstall the built-in battery. 8. Reinstall the base cover assembly. 9. Reconnect ac power. 10. Turn on the computer and wait until the POST ends. After the POST ends, the password prompt does not appear. The system management password has been removed. If a supervisor password has been set and is known to the service technician, do the following to remove the system management password: 1.
Hibernation mode In hibernation mode, the following occurs: • The system status, RAM, VRAM, and setup data are stored on the solid-state drive. • The system is powered off. Note: If the computer enters the hibernation mode while it is connected to the dock, do not disconnect it before resuming normal operation.
Numeric error codes Table 2. Numeric error codes Symptom or error FRU or action, in sequence 0177 Replace the system board. Bad SVP data, stop POST task—The checksum of the supervisor password in the EEPROM is not correct. 0183 1. Run the ThinkPad Setup program. The settings Bad CRC of Security Settings in EFI Variable.
Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology, do the following: 1.
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The following section describes some beep errors and the corresponding solutions. Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation. Only use a Lenovo-authorized service provider to repair your product. Error codes...
If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.
• One pixel consists of R, G, B sub-pixels. LCD Self Test When you turn on the computer and the LCD goes black, run LCD Self Test to help you determine whether the LCD functions normally. To run LCD Self Test: 1.
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1. Turn off the computer. 2. Visually check each FRU for damage. Replace any damaged FRU. 3. Remove or disconnect all of the following devices: a. Non-ThinkPad devices b. Devices attached to the dock c. Printer, mouse, and other external devices d.
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T14s Gen 3 and X13 Gen 3 Hardware Maintenance Manual...
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Send system request Enter sleep mode To wake up the computer, press Fn or the power button. Go to beginning Go to end T14s Gen 3 and X13 Gen 3 Hardware Maintenance Manual...
Trackpad Near field communication (NFC) mark* Speaker TrackPoint buttons * for selected models Left and right Intel models ® USB-C (Thunderbolt™ 4) power USB-C (Thunderbolt 4) connector connector Always on USB 3.2 connector Gen 1 HDMI™ connector Audio connector Smart-card slot* Security-lock slot USB 3.2 connector Gen 1 T14s Gen 3 and X13 Gen 3 Hardware Maintenance Manual...
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AMD models USB-C (USB 4) power connector USB-C (USB 3.2 Gen 2) connector Always on USB 3.2 connector Gen 1 HDMI connector Audio connector Smart-card slot* Security-lock slot USB 3.2 connector Gen 1 * for selected models Chapter 6 Locations...
Rear Nano-SIM-card tray* * for selected models Bottom Emergency-reset hole Locating FRUs and CRUs This topic introduces the following service parts: • “Major FRUs and CRUs” on page 50 • “LCD FRUs and CRUs” on page 54 • “Miscellaneous parts” on page 59 •...
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CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Major FRUs and CRUs ThinkPad T14s Gen 3 T14s Gen 3 and X13 Gen 3 Hardware Maintenance Manual...
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Power board Nano-SIM-card tray* I/O bracket Wireless WAN antennas* Thermal fan assembly Trackpad tape Trackpad Lenovo factory recovery USB key* Miscellaneous parts kits (see “Miscellaneous parts” on page 59) Power cord ac power adapter * for selected models Chapter 6 Locations...
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ThinkPad X13 Gen 3 T14s Gen 3 and X13 Gen 3 Hardware Maintenance Manual...
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Power board Nano-SIM-card tray* I/O bracket Wireless WAN antennas* Thermal fan assembly Trackpad tape Trackpad Lenovo factory recovery USB key* Miscellaneous parts kits (see “Miscellaneous parts” on page 59) Power cord ac power adapter * for selected models Chapter 6 Locations...
Notes: • Depending on the computer model, your computer might look different from the illustration above. • The Lenovo factory recovery USB key is used to restore the Microsoft Windows operating system. It might not come with the computer, and a user might order it from https://pcsupport.lenovo.com/...
• Spec Connector and cable guide This topic provides information to help Lenovo authorized service technicians identify connectors and cables for replacement purpose. To view each FRU and the exploded illustration of the computer, see “Major FRUs and CRUs” on page 50 and “LCD FRUs and CRUs” on page 54.
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System board connectors and cables (for selected models) Table 11. System board connector and cable guide Connector/feature Internal cable required Cable connection Camera connector (internal) camera-and-microphone-module Connect one end to the camera cable and microphone module and the other end to this connector. M.2 Solid-state drive slot (internal) Insert a solid state drive into this slot.
Keyboard assembly cables The keyboard assembly comes X13 Gen 3 (internal) with the cables. Connect the cables to these connectors. Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to: https://support.lenovo.com/partslookup Chapter 6 Locations...
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T14s Gen 3 and X13 Gen 3 Hardware Maintenance Manual...
Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site. 3. Restart the computer. 4. When the logo is displayed, press Esc. The ThinkPad Config Information Update Utility interface is displayed.
To check what ECAs have been previously applied to the machine, use the ECA Information Read/Write function on the LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key. 1. Insert the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer.
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Note: Only the ECA number is stored in the EEPROM. The machine type of the ECA is assumed to be the same as the machine type of the machine that had the ECA applied to it. 1. Insert the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer.
Note: If the computer you are servicing has a nano-SIM card installed, remove the card with the tray together. 1010 Keyboard (for ThinkPad X13 Gen 3 only) Removal steps Note: You might be instructed to slide the keyboard frame forward or backward in some of the following steps.
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When installing: Configure the keyboard language in UEFI BIOS: 1. Enter the UEFI BIOS menu. 2. Click Config ➙ Keyboard/Mouse ➙ Keyboard Layout, and then select the keyboard language. Chapter 8 Removing or replacing a FRU...
1020 Base cover assembly Removal steps for ThinkPad T14s Gen 3 Removal steps for ThinkPad X13 Gen 3 T14s Gen 3 and X13 Gen 3 Hardware Maintenance Manual...
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ThinkPad T14s Gen 3 SVT label Country label IMEI label Genuine Microsoft label (Windows 10) S/N label COA label Asset tag ThinkPad X13 Gen 3 Chapter 8 Removing or replacing a FRU...
If your computer is installed with a hybrid solid-state drive (with Intel Optane memory), go to https:// to know the details on how to replace it. support.lenovo.com/docs/tg_ssd Removal steps of the M.2 2280 solid-state drive and its bracket (if any) • Type 1...
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Step Screw (quantity) Color Torque M2 × 2.3 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) • Type 2 Step Screw (quantity) Color Torque M2 × 2.3 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) Chapter 8 Removing or replacing a FRU...
1040 Wireless WAN card and Wireless WAN card bracket(for selected models) For access, remove this FRU: • “1020 Base cover assembly” on page 70 Removal steps • Type 1 • Type 2 T14s Gen 3 and X13 Gen 3 Hardware Maintenance Manual...
If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery, before getting a non-physically damaged battery replaced. Note that the replacement of a physically damaged battery is not covered by the warranty.
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• Ensure that the connector is attached firmly. • Ensure that the base cover assembly is secured in place. Otherwise, the battery connection may fail. Removal steps for ThinkPad X13 Gen 3 T14s Gen 3 and X13 Gen 3 Hardware Maintenance Manual...
Step Screw (quantity) Color Torque M1.98 × 3 mm, flat-head, nylon-coated (4) Silver 0.181 Nm (1.85 kgf-cm) When installing: • Ensure that the connector is attached firmly. • Ensure that the base cover assembly is secured in place. Otherwise, the battery connection may fail. 1060 I/O bracket For access, remove this FRU: •...
When installing: • Ensure that the connector is attached firmly. • Do not press the top of the fan cover and the fan hub. • Before you attach the fan assembly to the computer, apply thermal grease, at an amount of 0.2 grams, on the part marked as shown in the following illustrations.
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Torque Step Screw (quantity) Color M1.98 × 3 mm, flat-head, nylon-coated (2) Silver 0.181 Nm (1.85 kgf-cm) Removal steps for ThinkPad X13 Gen 3 Chapter 8 Removing or replacing a FRU...
Step Screw (quantity) Color Torque M1.98 × 3 mm, flat-head, nylon-coated (1) Silver 0.181 Nm (1.85 kgf-cm) 1090 Speaker assembly For access, remove these FRUs in order: • “1020 Base cover assembly” on page 70 Removal steps Step Screw (quantity) Color Torque M1.6 x 2.1 mm, flat-head, nylon-coated (2)
Removal steps When installing: Ensure that the connector is attached firmly. 1110 Smart card reader-trackpad-nfc cable (for selected models) For access, remove these FRUs in order: • “1020 Base cover assembly” on page 70 • “1050 Built-in battery” on page 75 Removal steps When installing: Ensure that the connectors are attached firmly.
Removal steps Table 12. Screw specification Step Screw (quantity) Color Torque M1.6 × 2.1 mm, flat-head, nylon-coated (7) Black 0.15 Nm (1.0 kgf-cm) When installing: Ensure that the connectors are attached firmly. 1130 NFC card For access, remove these FRUs in order: •...
Removal steps 1140 Smart card reader For access, remove these FRUs in order: • “1020 Base cover assembly” on page 70 • “1050 Built-in battery” on page 75 • “1160 Wireless WAN antennas (for selected models)” on page 85 Removal steps Chapter 8 Removing or replacing a FRU...
Step Screw (quantity) Color Torque M1.6 × 2.1 mm, flat-head, nylon-coated (4) Black 0.15 Nm (1.0 kgf-cm) 1150 Power card and power button with or without fingerprint reader For access, remove this FRU: • “1020 Base cover assembly” on page 70 Removal steps T14s Gen 3 and X13 Gen 3 Hardware Maintenance Manual...
Step Screw (quantity) Color Torque M1.98 × 3 mm, flat-head, nylon-coated (2) Silver 0.181 Nm (1.85 kgf-cm) M2 × 2.3 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) Attention: When installing: • For models with fingerprint reader, ensure that the acetate tape marked as shown is removed from the fingerprint reader connector before attaching the connector.
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Removal steps for ThinkPad T14s Gen 3 Step Screw (quantity) Color Torque Black 0.181 Nm M1.6 × 2.6 mm, flat-head, nylon-coated (4) (1.85 kgf-cm) When installing: Ensure that the connector is attached firmly. T14s Gen 3 and X13 Gen 3 Hardware Maintenance Manual...
Removal steps for ThinkPad X13 Gen 3 Step Screw (quantity) Color Torque Black 0.181 Nm M1.98 × 3 mm, flat-head, nylon-coated (1) (1.85 kgf-cm) When installing: Ensure that the connector is attached firmly. 1170 System board Important notices for handling the system board: When handling the system board, read the following: •...
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For access, remove these FRUs in order: • “Removing the nano-SIM-card and nano-SIM-card tray” on page 68 • “1010 Keyboard (for ThinkPad X13 Gen 3 only)” on page 68 • “1020 Base cover assembly” on page 70 • “1030 M.2 solid-state drive, bracket, and thermal pad” on page 72 •...
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When installing: Configure the keyboard language in UEFI BIOS: 1. Enter the UEFI BIOS menu. 2. Click Config ➙ Keyboard/Mouse ➙ Keyboard Layout, and then select the keyboard language. Removal steps for ThinkPad X13 Gen 3 (for selected models) Chapter 8 Removing or replacing a FRU...
Step Screw (quantity) Color Torque 8a 8b 0.181 Nm M1.98 × 3 mm, flat head, nylon-coated (3) Silver (1.85 kgf-cm) When installing: Configure the keyboard language in UEFI BIOS: 1. Enter the UEFI BIOS menu. 2. Click Config ➙ Keyboard/Mouse ➙ Keyboard Layout, and then select the keyboard language. 1180 LCD unit For access, remove this FRU: •...
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Screw (quantity) Color Torque 0.294 Nm M 2.5 × 5 mm, flat-head, nylon-coated (6) Silver (3.0 kgf-cm) Table 14. Screw specification of ThinkPad X13 Gen 3 Step Screw (quantity) Color Torque M 2.5 × 3.5 mm, flat-head, nylon-coated (6) Black 0.294 Nm...
For access, remove these FRUs: • “Removing the nano-SIM-card and nano-SIM-card tray” on page 68 • “1010 Keyboard (for ThinkPad X13 Gen 3 only)” on page 68 • “1020 Base cover assembly” on page 70 • “1030 M.2 solid-state drive, bracket, and thermal pad” on page 72 •...
Removal steps When installing: Ensure that all the latches are attached firmly. Note: After the LCD bezel sheet is removed, it cannot be used anymore. A new LCD bezel sheet is required for replacement. 2020 Camera shutter For access, remove these FRUs in order: •...
Removal steps 2030 LCD hinges For access, remove these FRUs in order: • “1020 Base cover assembly” on page 70 • “1180 LCD unit” on page 90 • “2010 LCD bezel sheet and LCD bezel” on page 92 Removal steps Table 15.
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Note: Do not pull the tapes too fast, otherwise, the tapes might snap. 2. Turn over the LCD panel and detach the LCD cable from the LCD panel as shown. • ThinkPad X13 Gen 3 Chapter 8 Removing or replacing a FRU...
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1. Do one of the following to remove the elastic adhesive tapes depending on the computer model. Pull out each tape slowly in the direction as shown until the adhesive tapes are all released from LCD unit. Note: Do not pull the tapes too fast, otherwise, the tapes might snap. 2.
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2. Attach the LCD cable to the LCD panel as shown. Turn over the LCD panel to secure the LCD panel with tapes. • ThinkPad X13 Gen 3 1. Do one of the following to install the elastic adhesive tapes depending on the computer model. Peel off the release liners from one side of the new elastic adhesive tapes.
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– Type 1 – Type 2 T14s Gen 3 and X13 Gen 3 Hardware Maintenance Manual...
2. Attach the LCD cable to the LCD panel as shown. Turn over the LCD panel to secure the LCD panel with tapes. Notes: For LCD panel with the factory color calibration feature, do the following to install new color profiles: 1.
• ThinkPad X13 Gen 3 2060 Human presence detection module and cable (for selected Intel models) For access, remove these FRUs in order: • “1020 Base cover assembly” on page 70 • “1180 LCD unit” on page 90 • “2010 LCD bezel sheet and LCD bezel” on page 92 •...
• ThinkPad X13 Gen 3 2070 Camera-and-microphone module and cable (for selected models) For access, remove these FRUs in order: • “1020 Base cover assembly” on page 70 • “1180 LCD unit” on page 90 • “2010 LCD bezel sheet and LCD bezel” on page 92 •...
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• ThinkPad X13 Gen 3 Removal steps of camera-and-microphone-module cable • ThinkPad T14s Gen 3 T14s Gen 3 and X13 Gen 3 Hardware Maintenance Manual...
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– For models without the human presence detection module and cable: – For models with the human presence detection module and cable: Chapter 8 Removing or replacing a FRU...
• ThinkPad X13 Gen 3 Skip if the computer is without human presence detection module and cable. Attention: When installing: • For models with fingerprint reader, ensure that the acetate tape marked as shown is removed from the fingerprint reader connector before attaching the connector.
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• “2040 LCD panel and elastic adhesive tapes” on page 94 Note: Use a pry tool or tweezer to release the back antenna adhesive before removing WWAN/WLAN antenna from LCD cover assembly. Removal steps of the wireless LAN/WAN antenna assembly •...
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• ThinkPad X13 Gen 3 Attention: When you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Antenna locations...
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• Type 1 • Type 2 Chapter 8 Removing or replacing a FRU...
Antenna locations on keyboard bezel assembly Wireless LAN auxiliary antenna (black) Wireless LAN main antenna (gray) Wireless WAN main antenna (orange, for selected models) Wireless WAN auxiliary antenna (blue, for selected models) Wireless WAN MIMO 2 antenna (black and gray, for selected models) Wireless WAN MIMO 1 antenna (white and gray, for selected models) 2090 LCD cover assembly For access, remove these FRUs in order:...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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Trademarks LENOVO, LENOVO logo, THINKPAD, THINKPAD logo, and TRACKPOINT are trademarks of Lenovo. Intel Optane and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Microsoft and Windows are trademarks of the Microsoft group of companies. The terms HDMI and HDMI High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.