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Summary of Contents for Lenovo 20Q0

  • Page 2 Read this first Safety and Warranty Guide Setup Guide Third Edition (July 2020) © Copyright Lenovo 2018, 2019, 2020.
  • Page 3: Table Of Contents

    Contents About this documentation ..iii Chapter 1. Meet your computer ..1 Chapter 4. Accessories ..33 Chapter 2. Get started with your Chapter 5.
  • Page 4 Appendix A. Important safety information ....73 Appendix B. Accessibility and ergonomic information ..87 Chapter 8. Help and support ..65 Appendix C.
  • Page 5: About This Documentation

    About this documentation User Guide...
  • Page 7: Chapter 1. Meet Your Computer

    Chapter 1. Meet your computer Front Camera...
  • Page 8 Base ThinkPad T490s ThinkPad X390...
  • Page 9 Power Shut down Blinking for three times: Off: Blinking rapidly: Blinking slowly:...
  • Page 10 Left ™ Note: ™ Note:...
  • Page 11 Note: ™ Note:...
  • Page 12 Right Notes: Always On USB Charge in Battery Mode Charge in Battery Mode Config ➙ USB ➙ Always On USB...
  • Page 13 Rear Blinks for three times: Off: Blinks rapidly: Blinks slowly:...
  • Page 14 Bottom ThinkPad T490s ThinkPad X390...
  • Page 15 Features and specifications Dimensions Maximum heat output Power source Start Microprocessor System Memory Storage device Display Keyboard...
  • Page 16 Connectors and slots Security features Wireless features Others Statement on USB transfer rate USB device Data rate (Gbit/s)
  • Page 17: Chapter 2. Get Started With Your Computer

    Chapter 2. Get started with your computer Get started with Windows 10 Windows account Windows user account Settings ➙ Accounts ➙ Family & other users Start Microsoft account...
  • Page 18 Windows user interface Account Documents Documents Pictures Pictures Settings Power Start Start button Windows Search Task View Windows notification area Battery status icon Network icon Action center Open the Start menu Start Access Control Panel Start Windows System ➙ Control Panel...
  • Page 19 Launch an app Start Windows label Connect to networks Connect to the wired Ethernet Note: Connect to Wi-Fi networks...
  • Page 20 Connect to a cellular network Note: To establish cellular connection: Use Lenovo Vantage Access Lenovo Vantage Lenovo Vantage Start Lenovo Vantage Key features...
  • Page 21 User Guide Notes: Interact with your computer Use privacy protection (for selected models) Use the PrivacyGuard feature Automatic PrivacyGuard feature for passwords Note: Use PrivacyGuard with the PrivacyAlert feature PrivacyAlert PrivacyGuard...
  • Page 22 Use the Intelligent Cooling feature on ac power on battery power...
  • Page 23 Use the keyboard shortcuts ThinkPad T490s ThinkPad X390...
  • Page 25 Use the TrackPoint pointing device Use the TrackPoint pointing device Pointing stick Left-click button Right-click button Middle button...
  • Page 26 Disable the TrackPoint pointing device Start Settings ➙ Devices ➙ Mouse Replace the pointing-stick nonslip cap Note: Use the trackpad Use the trackpad Left-click zone Right-click zone...
  • Page 27 Use the touch gestures Two-finger tap Two-finger scroll Two-finger zoom out Two-finger zoom in...
  • Page 28 Swipe three fingers up Swipe three fingers down Notes: Disable the trackpad Start Settings ➙ Devices ➙ Touchpad Touchpad Use the multi-touch screen Note: Tap once Start Copy Save Delete Tap twice quickly...
  • Page 29 Tap and hold Slide Drag an item to the location you want Move two fingers closer together Move two fingers farther apart Swipe in from the right edge...
  • Page 30 Swipe in from the left edge Swipe downwards shortly from the top edge (for full-screened app or when your computer is in the tablet mode) Swipe in from the top edge to the bottom edge (when your computer is in the tablet mode) Tips Use multimedia Use audio...
  • Page 31 Connect to an external display Connect to a wired display Display settings ➙ Detect Display ➙ Shared Display Priority Supported resolution Connect the external display to Supported resolution Connect to a wireless display Settings ➙ Devices ➙ Bluetooth & other devices ➙ Add Bluetooth or other device Wireless display or dock...
  • Page 32 Connect Set the display mode Duplicate these displays Extend these displays Show only on 1 Show only on 2 Change display settings Display settings Note:...
  • Page 33: Chapter 3. Explore Your Computer

    Chapter 3. Explore your computer Manage power Check the battery status and temperature Check the battery status Check the battery temperature Charge the computer Use ac power Note: Use P-to-P 2.0 charging function Always On USB Charge in Battery Mode Always On USB Charge in Battery Mode Config ➙...
  • Page 34 When ac power is available: Note: Maximize the battery life Set power button behaviors Power Options ➙ Choose what the power buttons do Set the power plan...
  • Page 35 Table 1. Default power plan (when plugged into ac power) Power Options Transfer data Connect to a Bluetooth-enabled device Settings ➙ Devices ➙ Bluetooth & other devices Start Bluetooth Add Bluetooth or other device ➙ Bluetooth Set up an NFC connection Turn on NFC Settings ➙...
  • Page 36 Pair with an NFC card or NFC-enabled smartphone Attention: Use a microSD card Supported microSD card Attention: Replace or install a microSD card: Note:...
  • Page 37 Use a smart card Supported smart card Attention: Install the card Remove the card Attention: Safely Remove Hardware and Eject Media Airplane mode Start...
  • Page 38 Settings ➙ Network & Internet ➙ Airplane mode Airplane mode...
  • Page 39: Chapter 4. Accessories

    Chapter 4. Accessories Purchase options Docking station...
  • Page 40 Front view Note: Note:...
  • Page 41 Rear view Figure 1. ThinkPad Basic Docking Station Figure 2. ThinkPad Pro Docking Station Figure 3. ThinkPad Ultra Docking Station ThinkPad Pro Docking ThinkPad Ultra Docking Connectors ThinkPad Basic Docking Station Station Station ®...
  • Page 42 Note: Attach a docking station Notes:...
  • Page 43 Note: Attention: Detach a docking station Note:...
  • Page 44 Connect multiple external displays Docking station Video connectors Supported external displays...
  • Page 45: Chapter 5. Secure Your Computer And Information

    Chapter 5. Secure your computer and information Lock the computer Note: ™ ™ Use passwords Password types Power-on password...
  • Page 46 Supervisor password System management password Note: Security ➙ Password ➙ System Management Password Access Control Hard disk passwords User hard disk password only Master hard disk password + User hard disk password Note:...
  • Page 47 Set, change, and remove a password Security ➙ Password What to do if you forget your power-on password Security ➙ Password ➙ Power-On Password Enter Current Password Enter New Password What to do if you forget your hard disk password What to do if you forget your supervisor password What to do if you forget your system management password Security ➙...
  • Page 48 Enter Current Password Enter New Password Use Power Loss Protection function (for selected models) SYSTEM INFORMATION ➙ STORAGE Device Type Use the fingerprint reader (for selected models) Enroll your fingerprints Settings ➙ Accounts ➙ Sign-in options Log in with your fingerprint Associate your fingerprints with your power-on password and hard disk password...
  • Page 49 Attention: Maintain the fingerprint reader Use face authentication (for selected models) Create face ID Settings ➙ Accounts ➙ Sign-in options Password Windows Hello Set up Face Recognition Get Started Improve Recognition Windows Hello Log in with face authentication Use firewalls and antivirus programs...
  • Page 51: Chapter 6. Configure Advanced Settings

    Chapter 6. Configure advanced settings UEFI BIOS What is UEFI BIOS Enter the UEFI BIOS menu Note: Navigate in the UEFI BIOS interface Attention: boldface ↑↓ ← → Change the startup sequence Startup ➙ Boot Note:...
  • Page 52 Set the system date and time Date/Time Update UEFI BIOS Recovery information Restore system files and settings to an earlier point Control Panel Recovery ➙ Open System Restore Restore your files from a backup Note: Control Panel File History ➙ Restore personal files Reset your computer Note: Settings ➙...
  • Page 53 Use advanced options Note: Start Settings ➙ Update & security ➙ Recovery Advanced startup Restart now ➙ Troubleshoot ➙ Advanced options Windows automatic recovery Note: Create and use a recovery USB device Create a recovery USB drive Attention: recovery Create a recovery drive Use the recovery USB drive Troubleshoot...
  • Page 54 Install Windows 10 and drivers Install a Windows 10 operating system Attention: Active Security ➙ Security Chip Security Chip Active Config ➙ Storage ➙ Controller mode RST mode Startup ➙ Boot Boot Priority Order USB HDD Attention: Restart OS Optimized Defaults Install device drivers...
  • Page 57: Chapter 7. Cru Replacement

    Chapter 7. CRU replacement What are CRUs Self-service CRUs: Optional-service CRUs: Self-service CRUs Optional-service CRUs Disable Fast Startup and the built-in battery Control Panel Power Options Choose what the power buttons do Change settings that are currently unavailable Turn on fast startup Save changes...
  • Page 58 Config ➙ Power Power Disable Built-in Battery Replace a CRU Base cover assembly Prerequisite Note: Replacement procedure...
  • Page 59 Troubleshooting M.2 solid-state drive Prerequisite Attention:...
  • Page 60 Replacement procedure for the long M.2 solid-state drive...
  • Page 61 Replacement procedure for the short M.2 solid-state drive...
  • Page 62 WWAN card (for selected models) Prerequisite Attention: Replacement procedure...
  • Page 63 Note:...
  • Page 64 Keyboard (for ThinkPad X390 only) Prerequisite Replacement procedure Note:...
  • Page 71 Chapter 8. Help and support Frequently asked questions Windows System ➙ Control Panel Power Shut down Attention: Mouse...
  • Page 72 Error messages Message Solution...
  • Page 73 Message Solution Note:...
  • Page 74 Beep errors Note:...
  • Page 75 Self-help resources Resources How to access? Lenovo Vantage User Guide Safety and Warranty Guide Setup Guide User Guide Regulatory Notice Get Help Tips...
  • Page 76 Call Lenovo Before you contact Lenovo ThinkPad T490s...
  • Page 77 ThinkPad X390 Lenovo Customer Support Center Telephone numbers Note: Services available during the warranty period Services not covered Safety and Warranty Guide...
  • Page 78 Purchase additional services...
  • Page 79: Appendix A. Important Safety Information

    Appendix A. Important safety information Safety notices Safety and Warranty Guide Note: Important information about using your computer Protect yourself from the heat that your computer generates.
  • Page 80 Protect yourself from the heat generated by the ac power adapter. Prevent your computer from getting wet. Protect the cables from being damaged. Protect your computer and data when moving it.
  • Page 81 Customer Support Center for further guidance. For a list of Service and Support phone numbers, see the following Web site: https://pcsupport.lenovo.com/supportphonelist Frequently inspect your computer and its components for damage, wear, or signs of danger. If you have any question about the condition of a component, do not use the product. Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired, if necessary.
  • Page 82 Note: Service and upgrades Note:...
  • Page 83 Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm , or better. For other countries, the suitable types shall be used accordingly. Never wrap a power cord around a power adapter or other object.
  • Page 84 Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
  • Page 85 Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.
  • Page 86 The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. Do not:...
  • Page 87 Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: •...
  • Page 88 Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
  • Page 89 Liquid crystal display (LCD) notice CAUTION: The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes;...
  • Page 90 Glass parts notice CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel.
  • Page 91 Basic maintenance tips Clean your computer Clean the computer cover Clean the keyboard Clean the computer screen...
  • Page 93: Appendix B. Accessibility And Ergonomic Information

    Appendix B. Accessibility and ergonomic information Accessibility information Keyboard shortcuts Note: Windows logo key + U Right Shift for eight seconds Shift five times Num Lock for five seconds Left Alt+Left Shift+Num Lock Left Alt+Left Shift+PrtScn (or PrtSc) keyboard shortcuts key combinations shortcut keys Ease of Access Center Control Panel Ease of Access ➙...
  • Page 94 Speech Recognition Control Panel Ease of Access ➙ Speech Recognition Screen-reader technologies Screen resolution Display settings ➙ Display Note: Customizable item size...
  • Page 95 Display settings ➙ Display Note: Industry-standard connectors Documentation in accessible formats Ergonomic information General posture...
  • Page 96 Display Head position Chair Arm and hand position Leg position What if you are traveling? Questions about vision?
  • Page 97: Appendix C. Supplemental Information About The Linux Operating System

    Appendix C. Supplemental information about the Linux operating system Access the Lenovo Limited Warranty /usr/share/doc/lenovo-doc /opt/Lenovo Access Linux distributions Get support information User Guide Safety and Warranty Guide User Guide Safety and Warranty Guide...
  • Page 99: Appendix D. Compliance And Tco Certified Information

    Appendix D. Compliance and TCO Certified information Radio frequency compliance statements Regulatory Notice Wireless-related information Wireless interoperability Notes: Usage environment and your health...
  • Page 100 Locate the UltraConnect wireless antennas ™ Locate wireless regulatory notices Regulatory Notice European Union — compliance with the Radio Equipment Directive Brazil...
  • Page 101 Mexico Advertencia Singapore Korea 무선설비 전파 혼신 (사용주파수 2400∼2483.5 , 5725∼5825 무선제품해당) 해당 무선설비가 전파혼신 가능성이 있으므로 인명안전과 관련된 서비스는 할 수 없음 SAR 정보 본 장치는 전파 노출에 대한 가이드라인을 충족합니다 본 장치는 무선 송수신기 입니다 본 장치는 국제 가이드라인으로 권장되는 전파 노출에 대한 제한을 초과하지 않도록...
  • Page 102 WEEE information for Hungary Japan recycling statements Collect and recycle a disused Lenovo computer or monitor Dispose of Lenovo computer components Dispose of disused lithium batteries from Lenovo computers...
  • Page 103 Dispose of a disused battery from Lenovo notebook computers Recycling information for Brazil Declarações de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Battery recycling information for the European Union Notice:...
  • Page 104 Dispose of lithium batteries and battery packs from Lenovo products Dispose of battery packs from Lenovo products Recycling information for mainland China Battery recycling information for Taiwan...
  • Page 105 Battery recycling information for the United States and Canada Restriction of Hazardous Substances (RoHS) Directive of countries and regions European Union RoHS Turkish WEEE / RoHS Ukraine RoHS India RoHS Mainland China RoHS...
  • Page 107 Taiwan RoHS Electromagnetic emission notices Federal Communications Commission (FCC) Supplier’s Declaration of Conformity...
  • Page 108 FCC ID and IC Certification information Industry Canada compliance statement European Union conformity Compliance with the EMC Directive EU ErP (EcoDesign) Directive (2009/125/EC) - external power adapters (Regulation (EU) 2019/1782) German Class B compliance statement Hinweis zur Einhaltung der Klasse B zur elektromagnetischen Verträglichkeit...
  • Page 109 Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Japan notice for ac power cord Other compliance and TCO Certified information of countries and regions...
  • Page 110 Certification-related information Product name Compliance ID Machine types Regulatory labels Korean E-label notice TCO Certified Note: Export classification notice Lenovo product service information for Taiwan Taiwan precautionary vision statement 警語:使用過度恐傷害視力 注意事項:...
  • Page 111 使用 分鐘請休息 分鐘。 未滿 歲幼兒不看螢幕, 歲以上每天看螢幕不要超過 小時。 Supplemental information for the Eurasian Union Назначение Изготовитель Страна производства Наименование и местонахождение уполномоченного изготовителем лица Импортер *Согласно ГОСТ 2.601-2013 «Единая система конструкторской документации. Эксплуатационные документы», пункт 5.1, подпункт 5.1.2, этикетка является видом эксплуатационных документов. Дата...
  • Page 112 ENERGY STAR model information...
  • Page 113: Appendix E. Notices And Trademarks

    Appendix E. Notices and trademarks Notices Lenovo (United States), Inc. 8001 Development Drive Morrisville, NC 27560 U.S.A. Attention: Lenovo Director of Licensing...
  • Page 114 Trademarks...

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