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SAFETY INSTRUCTIONS
USING THE WASHER
Getting Started . . . . . . . . . . . . . . . . . . . . . . 5
Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Appliance Communication . . . . . . . . . . . . . 16
Write the model and serial
numbers here:
Model # _________________
Serial # _________________
You can find them under the
lid of the washer.
GE is a trademark of the General Electric Company. Manufactured under trademark license.
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OWNER'S MANUAL &
INSTALLATION
INSTRUCTIONS
GTW540
GTW525
GTW500
GTW490
GTW485
GTW480
GTW465
GTW460
GTW340
GTW335
GTW330
GTW220
HTW240
HTW200
ENGLISH/ESPAÑOL
49-3000255
Rev 0 10-20 GEA

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Summary of Contents for GE GTW465

  • Page 1: Table Of Contents

    Write the model and serial numbers here: Model # _________________ Serial # _________________ You can find them under the lid of the washer. GE is a trademark of the General Electric Company. Manufactured under trademark license. 49-3000255 Rev 0 10-20 GEA...
  • Page 2 THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME. Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family. We take pride in the craftsmanship, innovation and design that goes into every GE Appliances product, and we think you will too.
  • Page 3 IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using WARNING your appliance, follow basic precautions, including the following: Read all instructions before using the appliance. Follow all fabric care instructions and warnings to prevent melting of garments or damage to the appliance.
  • Page 4 Optional drain hose extension recommended for discharging heights from 60” - 96”. GE Appliances strongly recommends the use of factory specified parts. A list of factory hoses available for purchase are listed. These hoses are manufactured and tested to meet GE Appliances specifications.
  • Page 5: Getting Started

    Getting started To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY WARNING INFORMATION before operating this appliance. Throughout this manual, features and appearance may vary from your model. Controls DeepClean DeepClean 49-3000255 Rev 0...
  • Page 6 Getting started DeepClean Fill Soak Wash Rinse Spin Pause Lid Locked EXTRA RINSE START / PAUSE Select when adding Fabric Softener Hold 3 Sec to Stop Water Level Temperature COLORS HIGH COLD NORMAL COLD COOL WHITES DELICATES AUTO COLORS BULKY ITEMS SPEED WASH WARM BEDDING/TOWELS...
  • Page 7 Getting started Medium Precise Fill Large Medium Super Small Precise Fill Large Medium Super Small Precise Fill Regular Large Precise Fill Small 49-3000255 Rev 0...
  • Page 8 Getting started Step 1 Step 3 Step 2 Step 4 • Add fabric softener to the • Loosely add items around • Close lid. • Press fabric softener dispenser agitator or Infusor. Overloading Start. NOTE: Unit will not start (on some models); see may negatively impact wash with lid open if Precise Fill/ page 14.
  • Page 9 Wash Cycles-Cycle Selector Knob - For models GTW540, GTW525, GTW500, GTW490, GTW485, GTW480, GTW465, GTW460, GTW340, GTW335, GTW330, GTW220 & HTW240 only. The wash cycle controls the type of washing process. The cycle selector knob can be turned in either direction. Turning the knob after starting a cycle will stop the washer and change the cycle/options to the new selection.
  • Page 10 Getting started Wash Cycles-Cycle Selector Knob - Continued - For models GTW540, GTW525, GTW500, GTW490, GTW485, GTW480, GTW465, GTW460, GTW340, GTW335, GTW330, GTW220 & HTW240 only. Items to Wash Cycle Wash Temp Soil Spin Options Available Cycle Details Level Selection (Duration) Wet load of items.
  • Page 11 Getting started Wash Cycles-Cycle Selector Knob - Continued - For models GTW540, GTW525, GTW500, GTW490, GTW485, GTW480, GTW465, GTW460, GTW340, GTW335, GTW330, GTW220 & HTW240 only. CAUTION Failure to follow these instructions may result in injury or property damage. For Waterproof, Water-Resistant, or Bulky Items: •...
  • Page 12 Getting started Settings Select settings for agitation (Soil) and water temperature (Temp). NOTE: Longer Spin times typically reduce dryer time/energy usage (i.e. reduces total energy when using both a washer and a dryer). Cycle Options (on some models) Stain PreTreat The Stain PreTreat feature allows you to indicate what stains are on the garments in your load.
  • Page 13 Lid Locked light will flash if 3 cycles have been started without opening the lid. The washer will not start another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If the problem persists, call GE Appliances at 800.GE.CARES (800.432.2737) for service. 49-3000255 Rev 0...
  • Page 14 Getting started Automatic Load Sensing This determines the correct agitate profile, agitate duration and amount of water suited to the size and type of load placed in the washer. The washer will not start the wash cycle or fill with water if the lid is open. When the lid is closed the machine is able to begin filling with water in order to sense the load size.
  • Page 15: Loading

    Always follow fabric manufacturer’s care label when laundering. Proper Use of Detergent Using too little or too much detergent is a common cause GE Appliances recommends the use of High Efficiency of laundry problems. detergents such as in your energy efficient washer.
  • Page 16: Appliance Communication

    GE Appliances Connected Home Support at 800.220.6899. If compatible: To connect this appliance to the internet you will need to purchase a GE Appliances Please visit www.GEAppliances.com/connect to learn ConnectPlus and attach the module to your appliance more about connected appliance features, to learn through the communication port in the appliance.
  • Page 17: Care And Cleaning

    Care and cleaning WARNING - Electrical Shock Hazard Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel – DO NOT contact the following parts while the appliance is energized: Drive Motor, Lid Lock, Water Valves, Drain Pump and Recirculation Pump.
  • Page 18: Installation Instructions

    Installation Washer Instructions If you have any questions, call GE Appliances at 800.GE.CARES (800.432.2737) GEAppliances.com or visit our Website at: In Canada, call 800.561.3344 www.GEAppliances.ca or visit TOOLS REQUIRED FOR BEFORE YOU BEGIN WASHER INSTALLATION Read these instructions completely and carefully.
  • Page 19 Installation Instructions IMPORTANT: Minimum Installation Clearances LOCATION OF YOUR WASHER - Alcove or Closet DO NOT Install the Washer: • If your washer is approved for installation in an alcove or 1. In an area exposed to dripping water or outside closet, there will be a label on the back of the machine weather conditions.
  • Page 20 Installation Instructions CONNECT DRAIN HOSE TO CONNECT WATER HOSES TO WASHER WASHER Remove the cap from the drain port, if present, before Unplug electrical cord before installing water hoses. If installing the drain hose. It is normal for a small amount not installed, install rubber washer in one end of hot of residual water from the factory quality test process to water hose.
  • Page 21 Washer back NOTE: If longer 5" Max. drain hose is insertion required, order drain into hose extension kit, drain GE Appliances part 30" Drain Min. number WH49X301. hose Cable Washer Connect additional back drain hose (contained in kit) to original hose with hose clamp (contained in kit).
  • Page 22 Installation Instructions ELECTRICAL REQUIREMENTS GROUNDING INSTRUCTIONS This appliance must be grounded. In the event of WARNING - Electrical Shock Hazard malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least Plug into a grounded 3-prong outlet. resistance for electric current.
  • Page 23: Troubleshooting Tips

    Troubleshooting Tips... Before you call for service Problem Possible Causes What To Do Short spray and Lid was opened and This is normal. See START-UP SEQUENCE in the Safety delay after pushing closed between cycle Instructions section. the Start button selection and start Water level seems This is normal...
  • Page 24 Troubleshooting Tips... Before you call for service Problem Possible Causes What To Do Washer spins This is normal The washer is sensing the load. and pauses at the beginning of cycles Washer pauses The Soak Option was This is normal. The washer alternates between agitate and soak during wash cycle chosen during these cycles to get your clothes cleaner with less wear.
  • Page 25 Troubleshooting Tips... Before you call for service Problem Possible Causes What To Do Lint or residue on Clothes are air or line If you do not dry your clothes with a clothes dryer, your clothes clothes dried may retain more lint. Incorrect sorting Separate lint producers from lint collectors.
  • Page 26 Troubleshooting Tips... Before you call for service Sounds Possible Causes Reason “Clicking” Shifter mechanism is The drive system will engage at the start of agitate and disengage engaging or disengaging when agitate is complete. This occurs multiple times during the wash.
  • Page 27: Limited Warranty

    This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location for service.
  • Page 28: Consumer Support

    Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! You can also shop for more great GE Appliances products and take advantage of all our on-line support services designed for your convenience.