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USER MANUAL
Gaming Monitor
S49CG95*E
(Singapore only : S49CG954EE)
(Saudi Arabia only : S49CG954EM)
The colour and the appearance may differ depending on the product, and the specifications are subject to
change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
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Summary of Contents for Samsung S49CG954EE
- Page 1 The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners.
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Page 2: Table Of Contents
Table of contents Before Using the Product Connecting and Using a Source Device Menu Safety Precautions Read below before connecting the product. Game Electricity and Safety Ports Picture Installation Operation Connecting and Using a PC PIP/PBP Connection Using the HDMI Cable Cleaning OnScreen Display Connection Using an HDMI-DVI Cable... - Page 3 Table of contents Troubleshooting Guide Appendix Requirements Before Contacting Samsung Responsibility for the Pay Service (Cost to Customer Service Centre Customers) Product diagnosis (Screen issue) Not a product defect Checking the Resolution and Frequency A Product damage caused by customer's fault Check the following.
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Page 4: Before Using The Product
Do not disconnect the power cord while the product is being used. This symbol indicates that this • Only use the power cord provided with your product by Samsung. Do not use the power cord with product has included important DC voltage: Rated voltage marked with other products. -
Page 5: Installation
‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a • Do not expose the product to direct sunlight, heat, or a hot object such as a stove. -
Page 6: Operation
‒ Be sure to power off the product and disconnect the power cord when water or other foreign ‒ Contact Samsung Customer Service Centre for repairs. substances have entered the product. Then contact Samsung Customer Service Centre. • To move the product, first disconnect all the cables from it, including the power cord. -
Page 7: Cleaning
‒ Set the screen to power-saving mode or moving-picture screen saver when not using the product nearby. for an extended period of time. ― Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product (Service fee will be charged.) •... -
Page 8: Correct Posture To Use The Product
Correct posture to use the product Use the product in the correct posture as follows: • Straighten your back. • Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. •... -
Page 9: Preparations
Chapter 02 Preparations Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ― Disassembly is the reverse order of assembly. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Check the direction of the arrow on the stand base. - Page 10 Push the assembled stand into the main body in the direction of the arrow as shown Attach the COVER-REAR TOP to the rear of the monitor, as shown in the figure. in the figure. Stand up the monitor as shown in the figure. Separate the box from the product.
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Page 11: Precautions For Moving The Product
Precautions for moving the product ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. • Hold the lower corners or edges of the • Do not directly apply pressure on the screen. •... -
Page 12: Checking The Space Around The Product
Checking the space around the product Adjusting the Product Tilt and Height ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. - Page 13 Caution After adjusting the product tilt and height, if the screen is not level, take the following actions. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. •...
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Page 14: Wall Mount Kit Specifications (Vesa)
The product may get damaged or fall and cause personal injury. Samsung shall not be held liable for any damage or injury caused by using improper screws or attaching the wall-mount kit or desktop stand using excessive force. -
Page 15: Control Panel
Control Panel Parts Description 5-Way Button Multi directional button that helps navigate. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without This LED is power status indicator. ― You can select the power LED operation to be enabled or disabled on Power LED notice to improve quality. -
Page 16: Connecting And Using A Source Device
Chapter 03 Connecting and Using a Source Device Read below before connecting the product. Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. Before connecting the product, make sure you remove the power cords from both the product and the external device to prevent damage to the product due to a short circuit or over current. -
Page 17: Ports
Ports Connecting and Using a PC ― The functions available may vary depending on the product model. The colour and shape of parts may differ Select a connection method suitable for your PC. from what is shown. Specifications are subject to change without notice to improve quality. Refer to the ―... -
Page 18: Connection Using An Dp Cable
Connection Using an DP Cable Connecting the Product to a PC as a USB HUB Using the product as a hub, connect and use various source devices with the product at a time. ― Port names and the number of ports may differ, depending on the model. ―... -
Page 19: Connecting The Power
Tidying Up the Cables Connecting the Power To use the product, connect the power cord to a power outlet and the port on the product. ― The input voltage is switched automatically. Connect the corresponding cables. Pull the right side of the HOLDER-STAND CABLE to remove from the stand. -
Page 20: Setting Optimum Resolution
Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language on information message and change the resolution on your PC to the optimum setting. ―... -
Page 21: Menu
Chapter 04 Menu Function Key Guide → ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Game Description Refresh Rate... - Page 22 Description Response Time Accelerate the panel response rate to make video appear more vivid and natural. ― It is best to set Response Time Standard Faster when you are not viewing a movie or game. ― This option is not available when Adaptive-Sync FreeSync Premium Pro is set to On.
- Page 23 Description Virtual Aim Point • Off: Virtual Aim Point is not available while is selected. • : Select the preferred aim point style. • Reset Position: Restore the aim point position to the default. ― This menu is not available when PIP/PBP is enabled.
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Page 24: Picture
Picture Description Picture Mode This menu provides an optimum picture quality suitable for the environment where the product will be used. ― This menu is not available when PIP/PBP is enabled. ― This menu is not available when Eye Saver Mode is enabled. - Page 25 Description Picture Mode mode When the external input is connected through HDMI/DP and PC/AV Mode is set to AV, Picture Mode has eleven picture settings (Dynamic, Standard, Eco, Movie, Game Standard, RPG, RTS, FPS, Sports, Original, Custom) that are preset at the factory. You can activate either Dynamic, Standard, Eco, Movie, Game Standard, RPG, RTS, FPS, Sports,...
- Page 26 Description Contrast Adjust the contrast between the objects and background. (Range: 0~50) A higher value will increase the contrast to make the object appear clearer. ― This menu is not available when PIP/PBP is enabled. Sharpness Make the outline of objects more clear or blurry. (Range: 0~20) A higher value will make the outline of objects clearer.
- Page 27 Description White Balance Adjust the colour temperature of the picture so that white objects appear brighter. Adjust the red saturation level. Values closer to 50 mean greater intensity for the colour. Green Adjust the green saturation level. Values closer to 50 mean greater intensity for the colour. Blue Adjust the blue saturation level.
- Page 28 Description Eye Care Set an optimum picture quality that decreases blue light to reduce eye strain. Adaptive Picture Optimises brightness and provides the best picture quality in real time, based on the lighting condition and the content you're viewing. Minimum Brightness Set the minimum brightness for the monitor screen.
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Page 29: Pip/Pbp
PIP/PBP ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. ― If the PIP/PBP function is in use and the text displayed on the PC screen looks blurry or corrupted, resolve the issue by changing the resolution of the PC screen to the recommended resolution. ―... - Page 30 Description Screen Ratio Choose the size and aspect ratio of the picture displayed on screen. mode • Auto Wide mode • 16:9 21:9 Screen Fit ― The function may not be supported depending on the ports provided with the product. ―...
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Page 31: Onscreen Display
OnScreen Display Description Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. ― It will not be applied to other functions on your PC. Display Time Set how long the menu window will remain on screen for when it is not in use. System Description SeeColors Mode... - Page 32 Description Off Timer Plus Off Timer • Timer: Turn on Off Timer mode. • Turn Off After: The off timer can be set within a range of 1 to 23 hours. The product will automatically power off after the specified number of hours.
- Page 33 Description Input Port Ver. Select an HDMI version. (1.4 / 2.0↑) ― The supportable device and resolution may differ depending on its version. ― When the version is changed, the screen may blink. ― If you set the HDMI mode to 1.4, some high resolutions may not be supported because of bandwidth limitation of the HDMI 1.4 protocol. ―...
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Page 34: Support
Software Update Update software using an update file on a USB device. Save the update file (in .bin or .img format) that you downloaded from the Samsung website (http://www.samsung.com/sec) to a USB storage device. Connect the USB device to the port on the monitor. -
Page 35: Installing The Software
Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website. (http://www.samsung.com) ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. -
Page 36: Troubleshooting Guide
Check the following. Customer Service Centre Caution ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. When the product makes popping (cracking) sound. The sound may be caused by contraction or expansion from temperature change of external Product diagnosis (Screen issue) components or internal circuit of the product. - Page 37 Screen issue The screen is too bright. The screen is too dark. Adjust Brightness and Contrast. The power LED is off. The screen will not turn on. Screen colour is inconsistent. Check that the power cord is connected properly. Change the Color settings.
- Page 38 Sound issue There is no sound. Re-check the condition of the connected headphone or earphone or adjust the volume. Check the volume. Check whether the volume of the product or the source device is set to mute. The volume is too low. Adjust the volume.
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Page 39: Q & A
Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. ― The path to the settings depends on the installed OS. ― This function may not be supported depending on the model. How can I change the frequency? Set the frequency on your graphics card. -
Page 40: Specifications
The above specifications are subject to change without notice to improve quality. Refer to the label at the back of the product as the • For detailed device specifications, visit the Samsung website. standard voltage can vary in different countries. •... -
Page 41: Standard Signal Mode Table
Standard Signal Mode Table Model Name S49CG95*E Synchronization (PANEL Spec) Vertical Frequency 96 ~ 240 Hz Resolution Optimum resolution 5120 x 1440 @ 240 Hz Maximum resolution ― If dual monitor mode is used under DSC resolution conditions, the mode may not work properly due to the output limit of the graphics card. (DSC resolution: 5120 x 1440 @ 240 Hz or 3840 x 2160 @ 144 Hz) If that is the case, lower the resolution of the sub-monitor or lower the Input Port Ver. - Page 42 Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Port Resolution (kHz) (Hz) (MHz) (H/V) HDMI IN 1 HDMI IN 2 DP IN VESA, 1440 x 900 55.935 59.887 106.500 VESA, 1600 x 900 60.000 60.000 108.000 VESA, 1680 x 1050 65.290 59.924 146.250...
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Page 43: Appendix
• Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. • Remodeling or repairing the product by customer. -
Page 44: Freesync (For Amd Graphics Card)
― This function may not be supported depending on the model. ― If you encounter any issues when using the function, contact the Samsung Service Centre. FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency.