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Lenovo ThinkPad X1 Carbon Gen 12 User Manual
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Lenovo ThinkPad X1 Carbon Gen 12 User Manual

Lenovo ThinkPad X1 Carbon Gen 12 User Manual

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Summary of Contents for Lenovo ThinkPad X1 Carbon Gen 12

  • Page 1 ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...
  • Page 2 Generic Safety and Compliance Notices First Edition (March 2024) © Copyright Lenovo 2024. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    Navigate the UEFI BIOS menu ..Lenovo apps ....Customize BIOS Defaults ..
  • Page 4 Windows label ....Call Lenovo ....Chapter 7. Help and support ..67 Before you contact Lenovo .

  • Page 5: Discover Your Lenovo Notebook

    Discover your Lenovo notebook ® Thank you for choosing a Lenovo notebook! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
  • Page 6 ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...

  • Page 7: Chapter 1. Meet Your Computer

    Chapter 1. Meet your computer This chapter introduces the appearance, features and specifications of your computer. Front view Have a quick glance at the front view of your computer. ThinkPad X1 Carbon Gen 12 Description Description Item Item Microphone Infrared camera...
  • Page 8 • “Log in with facial recognition (for selected models)” on page 42 • “Lock on leave function” on page 42 • “User Presence Sensing (for selected models)” on page 43 ThinkPad X1 2-in-1 Gen 9 ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...
  • Page 9 Description Description Item Item Microphone Infrared camera Webcam privacy shutter Touch screen* ® TrackPoint pointing stick Fingerprint reader Trackpad NFC (near field communication) mark TrackPoint buttons * for selected models Note: Depending on the model, your computer comes with either a trackpad or a Haptic Touchpad. NFC function is only for selected models with a trackpad.
  • Page 10 • “Log in with facial recognition (for selected models)” on page 42 • “Lock on leave function” on page 42 • “User Presence Sensing (for selected models)” on page 43 ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...

  • Page 11: Side View

    Side view Have a quick glance at ports on both sides of your computer. Description Description Item Item USB-A connector (USB 10Gbps, Always USB-C connector (Thunderbolt™ 4) On USB) SIM card slot Power button USB-A connector (USB 5Gbps) Audio connector Security slot HDMI™...
  • Page 12 • “Manage power” on page 36 • “Lock the computer” on page 41 ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...

  • Page 13: Bottom View

    2. Insert a straightened paper clip into the hole to cut off power supply temporarily. 3. Connect your computer to ac power and then turn on your computer. Note: If your computer is still no response, you can call Lenovo Customer Support Center to get further help.

  • Page 14: Features And Specifications

    * for selected models USB specifications Get to know more USB specifications. Note: Depending on the model, some USB connectors might not be available on your computer. ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...
  • Page 15 • Connect to USB-C accessories to help expand your computer functionality. To purchase USB-C accessories, go to https:// • USB-C connector (USB 5Gbps) www.lenovo.com/accessories • USB-C connector (USB 10Gbps) • USB-C connector (Thunderbolt 3) • USB-C connector (Thunderbolt 4) • USB-C connector (USB4 40Gbps) •...
  • Page 16 ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...

  • Page 17: Chapter 2. Get Started With Your Computer

    • “Check the battery status” on page 36 • “Charge the computer with ac power” on page 36 Complete the operating system setup Before exploring your computer, you need to complete the operating system setup. The setup includes but is not limited to: © Copyright Lenovo 2024...

  • Page 18: Access Networks

    Connect to the wired Ethernet To connect your computer to a local network, you need a Lenovo USB-C to Ethernet Adapter. Lenovo USB- C to Ethernet Adapter is available as an option and shipped with some computer models. You can purchase one from Lenovo at https://www.lenovo.com/accessories...

  • Page 19: Connect To A Cellular Network (For Selected Models)

    Connect to a cellular network (for selected models) To connect a 4G or 5G cellular data network, you must have a wireless wide area network (WWAN) card and a nano-SIM card installed. The nano-SIM card might come with your computer by countries or regions. If no nano-SIM card is shipped, you will need to purchase one from authorized service carriers.

  • Page 20: Interact With Your Computer

    Function description Adjust the keyboard backlight. Fn + Go to beginning. Fn + Go to end. Fn + Go to beginning. Fn + Go to end. Fn + ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...

  • Page 21: Use The Trackpoint Pointing Device

    You can customize keyboard settings in Vantage app. To customize detailed settings, open the Vantage app, and then click Device ➙ Input & Accessories. For more keyboard shortcuts, go to https://support.lenovo.com/us/en/solutions/windows-support Use the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.
  • Page 22 Open theStart menu, and then click Settings ➙ Bluetooth & devices ➙ Touchpad. Step 2. In the Sensel Haptic Touchpad section, click Settings. Step 3. In the TrackPoint Buttons section, turn off Use top zone as TrackPoint buttons.. ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...

  • Page 23: Use The Haptic Touchpad

    Replace the pointing-stick nonslip cap Follow below illustration to replace the pointing-stick nonslip cap. Note: Ensure that the new red cap has grooves Use the Haptic Touchpad You can use the Haptic Touchpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse.

  • Page 24: Use The Trackpad

    • If the trackpad or Haptic Touchpad surface is stained with oil, turn off the computer first. Then, gently wipe the trackpad or Haptic Touchpad surface with a soft and lint-free cloth moistened with lukewarm water or computer cleaner. ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...
  • Page 25 For more gestures, see the help information of the pointing device. One and two-finger touch gestures To do this Gesture One finger taps once. Select an item. One finger taps twice. Open an item. Two fingers tap twice quickly. Display a shortcut menu. Two fingers stretch out.
  • Page 26 Three- and four-finger touch gestures To do this Gesture Three fingers tap once. Open search window. Four fingers tap once. Open notification center. Three- or four-finger swipes up. Show all windows. ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...

  • Page 27: Use The Touch Screen (For Selected Models)

    To do this Gesture Three- or four-finger swipes down. Show the desktop. Three- or four-finger swipes left or right. Switch between open apps or windows. Disable the trackpad or Haptic Touchpad The trackpad or Haptic Touchpad is active by default. To disable the trackpad or Haptic Touchpad: Step 1.
  • Page 28 Open the widget panel. Swipe from the right. Open notification center. Two-finger touch gesture To do this Gesture Move two fingers towards. Zoom out. Spread two fingers apart. Zoom in. ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...
  • Page 29 Three- and four-finger touch gesture To do this Gesture Swipe with three fingers up. Show all open windows. Swipe with three fingers down. Show the desktop. Swipe with three fingers to the left or right. Switch apps. Swipe with four fingers to the left or right. Switch desktops.

  • Page 30: Connect To An External Display

    Press Windows logo key + K and then select a wireless display to connect with. Set the display mode Press or Fn key + and then select a display mode of your preference. ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...

  • Page 31: Get To Know Convertible Multi-Modes

    Change display settings You can change the settings for both the computer display and the external display, such as the main or the secondary display, brightness, resolution, and orientation. To change the settings, do the following: Step 1. Right-click a blank area on the desktop and select display settings. Step 2.
  • Page 32 Mode Recommended scenario Notebook mode Enter text. Use the trackpad and the pointing device. Stand mode Have a video call. Give a presentation. ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...

  • Page 33: Use Lenovo Slim Pen (For Selected Models)

    Write and draw. Play touch-enabled games. Use Lenovo Slim Pen (for selected models) Lenovo Slim Pen (hereafter referred to as the pen) enables a more precise and easier way of selecting, writing and sketching. It attaches magnetically to your computer. Chapter 2...
  • Page 34 • The default function of each barrel button might vary in different apps. • To customize the barrel button functions, use Lenovo Pen Settings. You can also check the battery life on your pen in Lenovo Pen Settings. If Lenovo Pen Settings is not installed on your computer, download and install the latest WinTab driver from or from Microsoft Store.
  • Page 35 Place the pen Attach the pen to the magnetic side of your computer. Depending on different scenarios, the pen should be attached to different magnetic sides as shown. • Attach the pen to the right side of the display for temporal using. •...
  • Page 36 ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...

  • Page 37: Chapter 3. Explore Your Computer

    This section introduces Lenovo apps that can enrich your computing experience and improve productivity. Lenovo Commercial Vantage The Lenovo Commercial Vantage app (hereafter referred to as Vantage app) is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support.
  • Page 38 – Privacy Alert: An alert icon appears on your computer screen when a shoulder surfer appears behind you. – Privacy Guard: Your screen becomes blurred when a shoulder surfer appears behind you. Press Alt +F2 to cancel the blur effect. ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...

  • Page 39: Trackpoint Quick Menu

    • Some features might not be able to be used at the same time. • The Lenovo View app periodically updates features to improve your camera and video call experience. The feature description might be different from that on your actual user interface.
  • Page 40 The list provides options and one volume bar to test your microphone. • Voice typing You can convert the speech to text in the text box. Click START VOICE TYPING to invoke the text box. ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...

  • Page 41: Intelligent Cooling

    • Battery You can extend the battery lifespan and health by setting the charging threshold below 100%. To set the threshold, enable the feature and click ADJUST THRESHOLD. Then set the charge threshold in the Vantage app. • Audio playback You can select the output device of your preference and set the volume of your selected channel or mute •...

  • Page 42: Switch Among Modes

    Note: Some models may not ship with ac adapters or power cords. Use only the certified adapters and power cords provided by Lenovo that comply with the requirements of relevant national standards to charge the product. It is recommended to use the Lenovo qualified adapters. You can refer to https:// www.lenovo.com/us/en/compliance/eu-doc...

  • Page 43: Maximize The Life Of The Battery

    For more information, refer to the power section of the Vantage app. Charge your computer with P-to-P 2.0 charging function Both USB-C connectors (Thunderbolt 4) on the computer feature the Lenovo-unique P-to-P 2.0 (Peer to Peer 2.0) charging function.

  • Page 44: Enable Flip To Start

    Type Device Manager in the Windows search box and then press Enter. Step 2. Locate the Bluetooth adapter. Right-click and select Update driver. Step 3. Select Search automatically for drivers, and then follow the on-screen instructions. ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...

  • Page 45: Set Up An Nfc Connection

    Set up an NFC connection Simply tap and connect your computer and another NFC-enabled device over a few centimeters or inches. If your computer supports NFC, you will see an NFC mark or label around the trackpad area. To turn on NFC: Step 1.
  • Page 46 ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...

  • Page 47: Chapter 4. Secure Your Computer And Information

    Note: The slot supports cable locks that conform to the Kensington NanoSaver lock standards using Cleat™ locking technology. You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature. You can purchase the cable locks at https://smartfind.lenovo.com Log in with fingerprint recognition The fingerprint reader is integrated with the power button.

  • Page 48: Log In With Facial Recognition

    Lock on leave function (for selected models) Your computer with FHD camera supports the lock on leave function with ultrasound-based human presence detection, providing added security and improving battery life. Notes: ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...

  • Page 49: Change The Settings From The Uefi Bios

    • The lock on leave function does not work if you set the power options to never turn off the display. • For some countries or regions, the lock on leave function might be disabled according to local regulations. Change the settings from the UEFI BIOS To enable or disable lock on leave function in UEFI BIOS menu: Step 1.

  • Page 50: Change The Settings From The Vantage App

    This function is disabled by default. You can press F12 or Fn+D to enable it. You will be prompted by the on- screen icon every time the function is enabled or disabled. You can press to increase the privacy level or to decrease the privacy level. ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...

  • Page 51: Use The Password Privacy Function

    To check the type of your M.2 solid-state drive: Step 1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo diagnostics window. On the TOOLS tab, select SYSTEM INFORMATION ➙ STORAGE using the arrow keys.
  • Page 52 The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.

  • Page 53: Set, Change, Or Remove A Password

    Step 6. Press F10 to save changes and exit the UEFI BIOS menu. If you have not set a supervisor password, contact a Lenovo-authorized service provider to have the system management password removed. What to do if you forget your NVMe password Follow the instructions to remove the power-on password if you forget your NVMe password.

  • Page 54: Associate Your Fingerprints With Passwords (For Selected Models)

    Lenovo cannot reset your passwords or recover data from the storage drive. You can contact a Lenovo authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself.

  • Page 55: Log In To The System With Passwordless Power-On Authentication

    Select the available FIDO2 USB device that you want to register in the Discovered Devices field. Click Yes in the displayed window to confirm the device you selected If you set a power-on password, you are prompted to enter the correct password. The User operation request window is displayed.
  • Page 56 ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...

  • Page 57: Chapter 5. Configure Advanced Settings

    Note: The Lenovo BIOS Simulator Center makes periodic updates of the settings. The UEFI BIOS simulator interface and description of settings might be different from that on your actual user interface. Customize BIOS Defaults The feature provides a solution to backup your preferred BIOS Setup settings.

  • Page 58: Reset System To Factory Defaults

    ThinkShield secure wipe feature is ThinkPad Drive Erase Utility for the Resetting the Cryptographic Key and the Erasing the Solid State Drive. This feature provides you a secure method to wipe all the data on your computer. ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...

  • Page 59: Recover The Uefi Bios

    Step 1. Restart the computer. When the logo screen is displayed, press F12. Step 2. Select App Menu ➙ ThinkShield secure wipe, and then follow the on-screen instructions. Recover the UEFI BIOS If the UEFI BIOS is corrupted or maliciously attacked, it can self-recover and restore your computer from the last uncorrupted and secure backup.

  • Page 60: Update The Uefi Bios

    If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. From the Lenovo Support Web site Follow the instructions to update the UEFI BIOS from the Lenovo Support Web site. Step 1. Go to https://pcsupport.lenovo.com...

  • Page 61: Install A Windows Operating System And Drivers

    Windows operating system. Before installing a particular Windows version, check the compatibility list for the Windows version. For details, go to https:// support.lenovo.com/us/en/solutions/windows-support Attention: • It is recommended that you update your operating system through official channels. Any unofficial update might cause security risks.
  • Page 62 • Apply Windows Update to get the latest updates, such as the security patches. Then, follow the on-screen instructions to download and install the necessary updates. ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...

  • Page 63: Chapter 6. Cru Replacement

    If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.

  • Page 64: Disable Fast Startup

    For the removal procedure, refer to the built-in battery replacement instructions in this documentation. • For the non-CRUable built-in battery connected to the system board with comb connectors: Call Lenovo Customer Support Center for help. To check whether the built-in battery on your computer is a CRU, see the CRU list in Chapter 6 “CRU replacement”...

  • Page 65: Wireless Wan Card (For Selected Models)

    The following information is only for the computer with user-installable modules. Ensure that you use only a Lenovo-authorized wireless module specifically tested for this computer model. Otherwise, the computer will generate an error-code beep sequence when you turn on the computer.
  • Page 66 Note: Depending on the model, the 4G wirless WAN card may be either 4 connectors or 2 connectors. Type two – Models with 5G wireless WAN card Type three – Models with wireless WAN card bracket only ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...
  • Page 67 Note: Wireless WAN card bracket is needed for 4G models only. Step 2. Install the assembly in reverse order. Antenna cable routing The cable routing is different for 4G wireless WAN card and 5G wireless WAN card. Ensure that the antenna cables are installed appropriately when installing a wireless WWAN card.
  • Page 68 Type three – 5G wireless WAN card Notes: • Keep the tape attached away from the speaker. ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...
  • Page 69 • Ensure that the orange cable does not touch the speaker. • Ensure that the blue cable does not touch the thermal fan. • Do not remove the plastic cover from new antenna connectors until you install the new antennas. Chapter 6 CRU replacement...

  • Page 70: M.2 Solid-State Drive

    3. Close the computer display and turn over the computer. 4. Remove the base cover assembly. See “Base cover assembly” on page 58. Step 1. Remove the assembly as shown below. ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...
  • Page 71 Step 2. Install the assembly in reverse order. Chapter 6 CRU replacement...
  • Page 72 ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...

  • Page 73: Chapter 7. Help And Support

    Scan the QR code on the base cover assembly to view the following information: • Your product information and warranty status • The latest Lenovo-verified drivers and software • Troubleshooting and diagnosing solutions when hardware or software issue is encountered •...
  • Page 74 How do I enter the UEFI BIOS Restart the computer. When the logo screen is displayed, press F1 to enter the menu? UEFI BIOS menu. ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...
  • Page 75 The test lasts for about 20 seconds and then exits automatically. You also can press the power button to exit the test. 2. Contact Lenovo for support and provide the test result. See “Call Lenovo” on page 75. Chapter 7...

  • Page 76: Error Messages

    If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 75. Message Solution The computer turned off because the battery power is low.
  • Page 77 • We recommend that you speak to our Customer Support Center before attempting to service the computer yourself so that you can be directed to the correct documentation and repair information. It might be recommended to have a Lenovo-authorized service provider repair your computer depending on the complexity of the error or fault.

  • Page 78: Diagnose And Troubleshoot Your Computer

    Diagnose and troubleshoot your computer This section provides introduction to a set of diagnostics and troubleshooting tools at Lenovo Support Web site, the Vantage app, and in your computer. They can help you diagnose common software and hardware issues.

  • Page 79: Hardware Scan

    Lenovo Service Bridge. Lenovo Service Bridge helps to connect your computer with Lenovo diagnosing tools. • Lenovo Support Web site makes periodic updates of the sections to keep improving your experience with your computer. The Web site interface and descriptions of sections might be different from that on your actual interface.

  • Page 80: Recover Your Windows Operating System

    Windows operating system. • In other countries and regions, the Genuine Microsoft label is required only on computer models licensed for Windows Pro editions. ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...

  • Page 81: Call Lenovo

    In some cases, an earlier Windows version might be preinstalled under the terms of the Windows Pro edition license downgrade rights. Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the needed information before you contact Lenovo.

  • Page 82: Purchase Accessories Or Additional Services

    • Changes, modifications, or upgrades to device drivers • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, go to: •...

  • Page 83: Appendix A. Compliance Information

    Certification-related information This section provides certification-related information, such as product name and machine type. Product name Compliance ID Machine type(s) • ThinkPad X1 Carbon Gen 12 • ThinkPad X1 Carbon Gen 12 TP00150A 21KC and 21KD CAT4 • ThinkPad X1 Carbon Gen 12...
  • Page 84 The following illustration shows the antenna locations on ThinkPad X1 Carbon Gen 12: Wireless LAN antenna (main and auxiliary) Wireless WAN antenna (MIMO1)* Wireless WAN antenna (main)* Wireless WAN antenna (auxiliary)* Wireless WAN antenna (MIMO2)* ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...
  • Page 85 The following illustration shows the antenna locations on ThinkPad X1 2-in-1 Gen 9: Wireless LAN antenna (auxiliary) Wireless LAN antenna (main) Wireless WAN antenna (MIMO1)* Wireless WAN antenna (main)* Wireless WAN antenna (auxiliary)* Wireless WAN antenna (MIMO2)* Operating environment This section provides information about the operating environment of your computer. Maximum altitude (without pressurization) 3048 m (10 000 ft) Temperature...
  • Page 86 ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 User Guide...

  • Page 87: Appendix B. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 88 Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any ® Linux agreement(s) which may accompany software included with this product.

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