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OptiPlex 5050 Small Form Factor
Owner's Manual
Regulatory Model: D11S
Regulatory Type: D11S002

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Summary of Contents for Dell OptiPlex 5050 Small Form Factor

  • Page 1 OptiPlex 5050 Small Form Factor Owner's Manual Regulatory Model: D11S Regulatory Type: D11S002...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Contents 1 Working on your computer..........................6 Safety instructions................................6 Before working inside your computer..........................6 Turning off your computer..............................7 Turning off your computer — Windows 10....................... 7 Turning off your computer — Windows 7.........................7 After working inside your computer..........................7 2 Removing and installing components......................8 Recommended tools................................
  • Page 4 Removing processor..............................22 Installing the processor..............................23 Memory module................................24 Removing memory module............................24 Installing the memory module...........................24 SD card reader..................................24 Removing the SD card reader..........................24 Installing the SD card reader.............................25 Power supply unit................................25 Removing power supply unit (PSU)........................25 Installing the power supply unit (PSU)........................28 Power switch..................................28 Removing power switch............................28...
  • Page 5 Processor specifications..............................59 Memory specifications..............................59 Video specifications.................................60 Audio specifications.................................60 Communication specifications............................61 Storage specifications..............................61 Ports and connectors specifications..........................61 Power supply specifications............................62 Physical dimension specifications..........................62 Controls and lights specifications..........................62 Environmental specifications............................63 8 Contacting Dell............................64 Contents...
  • Page 6: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 7: Turning Off Your Computer

    Turning off your computer Turning off your computer — Windows 10 CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer. Click or tap Click or tap and then click or tap Shut down. NOTE: Ensure that the computer and all attached devices are turned off.
  • Page 8: Removing And Installing Components

    Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Small flat blade screwdriver • Phillips # 1 screwdriver •...
  • Page 9: Installing The Cover

    Lift the cover to remove from the computer [3]. Installing the cover Place the cover on the computer and slide the cover until it clicks into place. Follow the procedure in After working inside your computer Expansion card Removing expansion card Follow the procedure in Before working inside your computer.
  • Page 10 To remove the expansion card: Pull the release tab at the base of the expansion card [1]. b Disconnect and lift the expansion card away from the connector [2]. Removing and installing components...
  • Page 11: Installing The Expansion Card

    Installing the expansion card Insert the expansion card into the connector on the system board. Press the expansion card until it clicks into place. Close the expansion card latch and press it until it clicks into place. Install the cover. Follow the procedure in After working inside your computer.
  • Page 12: Installing The Coin Cell Battery

    Installing the coin cell battery Hold the coin cell battery with the "+" sign facing up and slide it under the securing tabs at the positive side of the connector. Press the battery into the connector until it locks into place. Install the: cover Follow the procedure in...
  • Page 13: Installing The Bezel

    Installing the bezel Insert the tabs on the bezel into the slots on the computer. Press the bezel until the tabs clicks into place. Install the cover. Follow the procedure in After working inside your computer Speaker Removing speaker Follow the procedure in Before working inside your computer.
  • Page 14: Installing The Speaker

    Installing the speaker Insert the speaker into the slot and press it until it clicks into place. Connect the speaker cable to the connector on the system board. Install the: optical drive 2.5–inch drive assembly bezel cover Follow the procedure in After working inside your computer.
  • Page 15: Installing The Intrusion Switch

    Installing the intrusion switch Insert the intrusion switch into the slot on the chassis. Connect the intrusion switch cable to the system board. Install the: cover Follow the procedure in After working inside your computer. Storage Depending on the configuration you choose, you will have either one 3.5–inch hard drive assembly or two 2.5–inch hard drive assembly. Removing 2.5-inch drive assembly Follow the procedure in Before working inside your...
  • Page 16 To remove the drive assembly: Hold and push the release tab [1]. b Lift the 2.5-inch drive assembly from the computer [2]. Removing and installing components...
  • Page 17: Removing The 2.5-Inch Drive From The Bracket

    Removing the 2.5-inch drive from the bracket Follow the procedure in Before Working Inside Your Computer. Remove the: cover 2.5-inch drive assembly To remove the drive: Pull one side of the drive bracket to disengage the pins on the bracket from the slots on the drive [1]. b Lift the drive out of the 2.5-inch drive bracket [2].
  • Page 18: Installing The 2.5-Inch Drive Into The Bracket

    Installing the 2.5-inch drive into the bracket NOTE: To install a secondary hard drive, the grommets will be shipped separately. Align and insert the pins (secured by grommets) on the drive bracket with the slots on the sides of the drive. Install the: 2.5-inch drive assembly cover...
  • Page 19 To remove the optical drive module: Pull the tab upward to release the module [1]. b Holding the tab, disconnect the optical drive cables [2]. Slide and lift the optical drive module away from the computer [3]. To remove the optical drive: Slide the tab to release the optical drive [1].
  • Page 20: Installing The Optical Drive

    Installing the optical drive Slide the optical drive into the optical drive module. Align the tabs on the optical module with the slots on the computer. Lower the optical drive module into the computer and lock the latch. Connect the data and power cables to the optical drive. Install the: 2.5–inch drive assembly bezel...
  • Page 21: Installing The M.2 Pcie Ssd

    Installing the M.2 PCIe SSD Insert the M.2 PCIe SSD to the connector. Press the blue tab to secure the M.2 PCIe SSD. Install the: Optical drive 2.5–inch drive assembly bezel cover Follow the procedure in After working inside your computer.
  • Page 22: Installing The Heat Sink Assembly

    To remove the heat sink assembly: Disconnect the heat sink assembly cable from the system board [1]. b Loosen the captive screws that secure the heat sink assembly [2] and lift it away from the computer [3]. Installing the heat sink assembly Place the heat sink assembly onto the processor.
  • Page 23: Installing The Processor

    cover 2.5–inch drive assembly Optical drive heat sink assembly To remove the processor: Release the socket lever by pushing the lever down and out from under the tab on the processor shield [1]. b Lift the lever upward and lift the processor shield [2]. Lift the processor out of the socket [3].
  • Page 24: Memory Module

    Memory module Removing memory module Follow the procedure in Before working inside your computer. Remove the: cover bezel 2.5–inch drive assembly optical drive To remove the memory module: Push the memory module retention tabs on both sides of the memory module. b Lift the memory module from the memory module connector on the system board.
  • Page 25: Installing The Sd Card Reader

    Release the power supply unit cables from the retention clips on the SD card reader enclosure [1]. b Remove the screws that secure the SD card reader and lift it away from the computer [2] [3]. Installing the SD card reader Place the SD card reader on the chassis.
  • Page 26 bezel 2.5–inch drive assembly optical drive To release the PSU: Disconnect the power cable from the system board [1] [2]. b Unroute the power cables from the retention clips on the chassis [3] [4]. To remove the PSU: Disconnect the power cable from the system board [1] [2]. b Lift the cables away from the computer [3].
  • Page 27 Press the blue release tab [1], slide the PSU and lift it away from the computer [2]. Removing and installing components...
  • Page 28: Installing The Power Supply Unit (Psu)

    Installing the power supply unit (PSU) Insert the PSU in the chassis and slide it toward the back of the computer to secure it. Tighten the screws to secure the PSU to the back of the computer. Route the PSU cables through the retention clips. Connect the power cables to the system board.
  • Page 29: Installing The Power Switch

    drive assembly optical drive To remove the power switch: Disconnect the power switch cable from the system board [1]. b Press the power switch retention tabs and pull out from the computer [2] [3]. Installing the power switch Slide the power switch module into the slot on the chassis until it clicks into place. Connect the power switch cable to the connector on the system board.
  • Page 30: System Board

    System board Removing system board Follow the procedure in Before working inside your computer. Remove the: cover bezel 2.5–inch drive assembly optical drive heat sink processor expansion card memory module M.2 PCIe SSD SD card reader To remove the I/O panel: Remove the screw that secures the I/O panel [1].
  • Page 31 optical drive [3] d Data cable [4] Disconnect the following cables and screw from the system board: PSU [1] b hard drive and optical drive caddy stand off screw [2] PSU [3] d power switch [4] intrusion switch [5] Removing and installing components...
  • Page 32 To remove the system board: Remove the screws that secure the system board to the computer [1]. b Slide and lift the system board away from the computer [2]. Removing and installing components...
  • Page 33: Installing The System Board

    Installing the system board Hold the system board by its edges and align it toward the back of the computer. Lower the system board into the computer until the connectors at the back of the system board align with the slots on the chassis, and the screw holes on the system board align with the standoffs on the computer.
  • Page 34: System Board Layout

    2.5–inch drive assembly heat sink bezel cover Follow the procedure in After working inside your computer. System board layout PCI-e x16 Connector (slot 2) PCI-e x4 Connector (slot 1) – open ended x4 to support x16 VGA Daughter Board Connector (VGA) Processer Socket (CPU) CPU Power Connector (ATX_CPU) Intrusion Switch Connector (INTRUDER)
  • Page 35: Technology And Components

    Technology and components Processors OptiPlex 5050 systems are shipped with Intel 6th generation and 7th generation core processor technology. NOTE: The clock speed and performance varies depending on the workload and other variables. Total cache up to 8 MB cache depending on processor type.
  • Page 36: Display Options

    Expand Display adapters. Downloading drivers Turn on the computer. Go to Dell.com/support. Click Product Support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your computer model.
  • Page 37: Verifying System Memory In Windows 10 And Windows 7

    Verifying system memory in setup Turn on or restart your computer. Perform one of the following actions after the Dell logo is displayed: • With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
  • Page 38: Usb 3.0/Usb 3.1 Gen 1 (Superspeed Usb)

    Type Data Transfer Rate Category Introduction Year USB 1.1 12 Mbps Full Speed 1998 USB 1.0 1.5 Mbps Low Speed 1996 USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB) For years, the USB 2.0 has been firmly entrenched as the de facto interface standard in the PC world with about 6 billion devices sold, and yet the need for more speed grows by ever faster computing hardware and ever greater bandwidth demands.
  • Page 39: Applications

    With today's ever increasing demands placed on data transfers with high-definition video content, terabyte storage devices, high megapixel count digital cameras etc., USB 2.0 may not be fast enough. Furthermore, no USB 2.0 connection could ever come close to the 480Mbps theoretical maximum throughput, making data transfer at around 320Mbps (40MB/s) —...
  • Page 40: Hdmi 1.4 Features

    reduction and content protection provisions. HDMI supports standard, enhanced, or high-definition video, plus multichannel digital audio on a single cable. NOTE: The HDMI 1.4 will provide 5.1 channel audio support. HDMI 1.4 Features • HDMI Ethernet Channel - Adds high-speed networking to an HDMI link, allowing users to take full advantage of their IP-enabled devices without a separate Ethernet cable •...
  • Page 41: System Setup

    Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears. you can: •...
  • Page 42: System And Setup Password

    Table 2. Navigation Keys Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. <Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable.
  • Page 43: Deleting Or Changing An Existing System And/Or Setup Password

    Deleting or changing an existing system and/or setup password Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked. To enter the System Setup, press F2 immediately after a power-on or reboot.
  • Page 44 Table 4. System Configuration Option Description Integrated NIC Allows you to control the on-board LAN controller. The option ‘Enable UEFI Network Stack’ is not selected by default. The options are: • Disabled • Enabled • Enabled w/PXE NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.
  • Page 45 Option Description • Disable Media Card Table 5. Video Option Description Primary Display Allows you to select the primary display when multiple controllers are available in the system. • Auto • Intel HD Graphics NOTE: If you do not select Auto, the on-board graphics device will be present and enabled. Table 6.
  • Page 46 Option Description • Deactivate • Disable • Activate Chassis Intrusion Allows you to control the chassis intrusion feature. You can set this option to: • Enabled • Disabled • On-Silent CPU XD Support Allows you to enable or disable the Execute Disable mode of the processor. This option is enabled by default.
  • Page 47 Table 8. Intel Software Guard Extensions Option Description Intel SGX Enable Allows you to enable or disable the Intel Software Guard Extensions to provide a secured environment for running code/storing sensitive information in the context of the main operating system. •...
  • Page 48 Option Description Deep Sleep Control Allows you to define the controls when Deep Sleep is enabled. • Disabled • Enabled in S5 only • Enabled in S4 and S5 Fan Control Override Allows you to determine the speed of the system fan. When this option is enabled, the system fan runs at the maximum speed.
  • Page 49: Updating The Bios In Windows

    If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS update is completed. Restart the computer. Go to Dell.com/support. • Enter the Service Tag or Express Service Code and click Submit.
  • Page 50: Enabling Smart Power On

    NOTE: Choose the appropriate category to reach the product page Select your computer model and the Product Support page of your computer appears. Click Get drivers and click Drivers and Downloads. The Drivers and Downloads section opens. Click Find it myself. Click BIOS to view the BIOS versions.
  • Page 51: Software

    Optional RDVD drive Downloading drivers Turn on the computer. Go to Dell.com/support. Click Product Support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your computer model.
  • Page 52: Intel Chipset Drivers

    Click Download File to download the latest version of the chipset driver for your computer. After the download is complete, navigate to the folder where you saved the driver file. Double-click the chipset driver file icon and follow the instructions on the screen. Intel chipset drivers Verify if the Intel chipset drivers are already installed in the computer.
  • Page 53 Table 18. Intel HD Graphics drivers Before installation After installation Software...
  • Page 54: Troubleshooting Your Computer

    Troubleshooting your computer You can troubleshoot your computer using indicators like diagnostic lights, and error messages during the operation of the computer. Diagnostic power LED codes Table 19. Diagnostic power LED codes Power LED light status Possible cause Troubleshooting steps The computer is either turned •...
  • Page 55: Power Led Issue

    One or more memory modules may be faulty or improperly seated. Reinstall the memory modules or, if necessary, replace them. DISK C: FAILED INITIALIZATION The hard drive failed initialization. Run the hard drive tests in Dell Diagnostics. DRIVE NOT READY The operation requires a hard drive in the bay before it can continue.
  • Page 56 Shut down the computer, remove the hard drive, and boot the computer from an optical drive. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. HARD-DISK DRIVE FAILURE The hard drive does not respond to commands from the computer.
  • Page 57 Error messages Description during the boot routine. Run the Stuck Key test in Dell Diagnostics. LICENSED CONTENT IS NOT ACCESSIBLE IN Dell MediaDirect cannot verify the Digital Rights Management MEDIADIRECT (DRM) restrictions on the file, so the file cannot be played.
  • Page 58: System Error Messages

    The reserve battery that supports the system configuration settings may require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, Contact Dell. TIME-OF-DAY NOT SET-PLEASE RUN THE SYSTEM SETUP The time or date stored in the system setup program does not PROGRAM match the system clock.
  • Page 59: Technical Specifications

    Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer • Windows 10, click or tap Start > Settings > System > About. Topics: • Processor specifications • Memory specifications • Video specifications •...
  • Page 60: Video Specifications

    Feature Specification Connectors Four DIMM slots Memory module 4 GB, 8 GB, and 16 GB capacity Minimum Memory 4 GB Maximum Memory 64 GB Memory speed 2133 MHz / 2400 MHz NOTE: If this product is purchased with Intel 6th Gen CPUs or 7th Gen Celeron dual core CPU, the maximum MHz this product can achieve is 2133, though the memory material used is 2400 MHz.
  • Page 61: Communication Specifications

    Communication specifications Table 22. Communication specifications Feature Specification Network adapter Integrated Intel® i219-V Gigabit1 Ethernet LAN 10/100/1000 (Remote Wake Up, PXE and support) Wireless (optional) Intel® Dual-Band Wireless-AC 8265 Wi-Fi + BT 4.2 Wireless Card (2x2), MU-MIMO (optional) Storage specifications Feature Specification Hard drive...
  • Page 62: Power Supply Specifications

    Feature Specification Rear I/O ports USB 3.1 Gen 1 Four USB 2.0 (supports Smart Power On) HDMI Port Serial port DisplayPort Line-out Network port RJ-45 Power connector port Rear port PS/2 Power supply specifications Feature Specification Type 180 W Frequency 47 Hz - 63 Hz Voltage 90 VAC - 264 VAC...
  • Page 63: Environmental Specifications

    Feature Specification Network activity Yellow light — A blinking yellow light indicates that network activity is present. light on integrated network adapter Power supply Green light — The power supply is turned on and is functional. The power cable must be connected to the power diagnostic light connector (at the back of the computer) and the electrical outlet.
  • Page 64: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.

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