Intel Rapid Storage Technology (IRST)........................12 Downloading and installing the IRST APPX......................12 Downloading and installing the IRST driver......................13 Graphics....................................13 Downloading and installing the Dell graphics driver.....................13 Audio..................................... 13 Downloading and installing the Dell audio driver....................14 Dell On-Screen Display Application..........................14 Downloading and installing the Dell OSD application...................14...
Drivers & Downloads website. Installing device drivers from a non-Dell website can cause system performance issues, corrupt operating system files, blue screen errors, unexpected shutdowns, or infect your computer with malicious software. Device drivers must be updated when you reinstall the operating system using either a CD, DVD, USB key, or when you are facing networking, graphics, sound or other hardware-related problems.
The installation of the listed drivers and applications as described in the guide enhances the optimal performance of your computer. Dell also provides drivers and applications that are not included with the Windows operating system. These drivers are required to enable the following solid-state drives (SSDs): ●...
NOTE: The hidden partition in the shipping storage serves for the maintenance purpose and can recover from crisis. Dell recommends you keep the hidden partition before re-imaging. To achieve optimal performance, install the drivers and applications in the following sequence: 1.
TPM: 1. Turn on or restart your computer. 2. Press F2 when the Dell logo is displayed on the screen to enter the BIOS setup program. The BIOS setup program is displayed. 3. On the left pane, select Security.
For installing Windows on Intel 12 Generation computers using ISO images, see the knowledge base article 000184834 www.dell.com/support. Before attempting a reinstall of your operating system, Dell recommends that you backup all data as described in the Microsoft knowledge base article.
Devices such as video and sound cards require drivers to function correctly within Windows, and enable users to adjust hardware settings. Windows includes drivers for most devices, but device-specific drivers may have to be downloaded and installed separately. Dell recommends that you download the device drivers for your Dell computer from Drivers &...
Driver installation is critical after reinstalling the Windows operating system on your Dell computer. Install the drivers in the correct sequence for your computer to function correctly. In some scenarios, you may have to reinstall or update the device driver if you are encountering issues with a specific device.
Critical Microsoft Knowledge Base (KB) updates Dell Technologies recommends installing all the latest available KB updates on your computer. KB updates are automatically downloaded and installed when Windows Updates are enabled and can also be manually downloaded and installed from the Microsoft support site.
PCI-E memory card reader driver The Windows operating system does not include the PCI-E memory card reader driver. Install the Realtek Memory Card Reader driver that is available for download from www.dell.com/support. Downloading and installing the PCI-E memory card reader driver 1.
8. Double-click the graphics driver file icon and follow the instructions on the screen. Audio The Windows operating system does not include the audio driver recommended by Dell. Install the HD audio driver available for download from www.dell.com/support. Reinstallation sequence for drivers and applications...
6. Click Download to download the application for your computer. 7. After the download is complete, go to the folder where you saved the Dell OSD driver file. 8. Double-click the file icon and follow the instructions on the screen.
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NOTE: If you do not have the Service Tag/Serial Number/Service Request/Model/Keyword, use the SupportAssist feature to automatically identify your computer. You can also click Browse all products to manually browse for your computer. 4. Click Drivers & downloads > Find drivers. 5.
.NET Framework The .NET Framework is a software framework from Microsoft, which is bundled with Windows operating systems. The .NET Framework is intended to be used by applications created for the Windows platform. .NET Framework...
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 1. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...