NOTE:
If you need technical assistance for your printer, contact the printer's
manufacturer.
C
H E C K T H E P R I N T E R D O C U M E N T A T I O N
and troubleshooting information.
E
N S U R E T H A T T H E P R I N T E R I S T U R N E D O N
C
H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer.
T
E S T T H E E L E C T R I C A L O U T L E T
testing it with another device, such as a lamp.
V
E R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y
Windows XP:
Click Start→ Control Panel→ Printers and Other Hardware→ View installed
1
printers or fax printers.
If the printer is listed, right-click the printer icon.
2
Click Properties→ Ports. For a parallel printer, ensure that the Print to the following
3
port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the
following port(s): setting is USB.
Windows Vista:
Start
Click
1
If the printer is listed, right-click the printer icon.
2
Click Properties and click Ports.
3
Adjust the settings, as needed.
4
R
EINSTALL THE PRINTER DRIVER
reinstalling the printer driver.
Scanner Problems
CAUTION:
safety instructions in the
NOTE:
If you need technical assistance for your scanner, contact the scanner's
manufacturer.
C
H E C K T H E S C A N N E R D O C U M E N T A T I O N
and troubleshooting information.
U
N L O C K T H E S C A N N E R
locking tab or button).
154
Troubleshooting
— Ensure that the electrical outlet is working by
→ Control Panel→ Hardware and Sound→ Printer.
— See the printer documentation for information on
Before you begin any of the procedures in this section, follow the
Product Information Guide
— Ensure that your scanner is unlocked (if the scanner has a
— See the printer documentation for setup
W
I N D O W S
.
— See the scanner documentation for setup