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NEC VERSA 6060 Service Manual
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PROPRIETARY NOTICE AND LIABILITY DISCLAIMER
The information disclosed in this document, including all designs and related materials, is
the valuable property of NEC Computer Systems Division, Packard Bell NEC, Inc.
(NECCSD, PBNEC) and/or its licensors. NECCSD and/or its licensors, as appropriate, re-
serve all patent, copyright and other proprietary rights to this document, including all de-
sign, manufacturing, reproduction, use, and sales rights thereto, except to the extent said
rights are expressly granted to others.
The NECCSD product(s) discussed in this document are warranted in accordance with the
terms of the Warranty Statement accompanying each product. However, actual
performance of each such product is dependent upon factors such as system configuration,
customer data, and operator control. Since implementation by customers of each product
may vary, the suitability of specific product configurations and applications must be
determined by the customer and is not warranted by NECCSD.
To allow for design and specification improvements, the information in this document is
subject to change at any time, without notice. Reproduction of this document or portions
thereof without prior written approval of NECCSD is prohibited.
FaxFlash is a service mark of NEC Computer Systems Division (NECCSD), Packard Bell NEC, Inc.
NEC is a registered trademark, Versa is a U.S. registered trademark, MiniDock, VersaBay, VersaGlide, and
PortBar are trademarks, and UltraCare is a U.S. registered service mark of NEC Corporation, used
under license.
All other product, brand, or trade names used in this publication are the property of their respective owners
NEC Computer Systems Division, Packard Bell NEC, Inc.
First Printing — September 1997
Copyright 1997
1414 Massachusetts Avenue
Boxborough, MA 01719
All Rights Reserved
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Summary of Contents for NEC VERSA 6060

  • Page 1 Reproduction of this document or portions thereof without prior written approval of NECCSD is prohibited. FaxFlash is a service mark of NEC Computer Systems Division (NECCSD), Packard Bell NEC, Inc. NEC is a registered trademark, Versa is a U.S. registered trademark, MiniDock, VersaBay, VersaGlide, and PortBar are trademarks, and UltraCare is a U.S.
  • Page 2: Preface

    6060 notebook computer. The manual also provides hardware and interface information for users who need an over- view of the system design. The manual is written for NEC-trained customer engineers, sys- tem analysts, service center personnel, and dealers. The manual is organized as follows:...
  • Page 3 xiii Abbreviations ampere direct current alternating current DIMM dual-inline memory module ACPI advanced control power dual in-line package interface DLAB Divisor Latch Address bit advanced power management direct memory access advanced technology DMAC DMA controller (IBM PC) disk operating system Bulletin Board System DRAM dynamic RAM...
  • Page 4 Abbreviations hexadecimal modified frequency modulation Hercules Graphics Adapter megahertz hertz millimeter integrated circuit millisecond identification most-significant bit intelligent device electronics NASC National Authorized Service Center IDTR interrupt descriptor table register not connected Interrupt Mask register numeric data processor inch Non-maskable Interrupt INTA interrupt acknowledge nanosecond...
  • Page 5 Abbreviations read real-time clock read/write slave SCSI Small Computer System Interface SDLC Synchronous Data Link Control signal ground SIMM single inline memory module serial infrared SOIC small outline integrated circuit SQFP silver quad flat package SVGA Super Video Graphics Array switch thin chip package thin film transistor...
  • Page 6: Table Of Contents

    Power Button .......................1-3 LCD Status Bar and Power Indicator ..............1-4 Status Icons ....................1-5 Keyboard ......................1-5 NEC VersaGlide ....................1-6 Diskette Drive and the NEC VersaBay II ..............1-7 Infrared (IR) Assembly..................1-7 Hardware Overview—Right Side .................1-8 Hardware Overview—Left Side ...................1-9 PC Card Slots .......................1-9 Battery Bay Cover Release..................1-9...
  • Page 7 Contents System Memory......................1-14 Memory Map ......................1-14 System Video.......................1-15 Parallel Interface ......................1-15 Serial Interface......................1-16 NEC Versa Chip Set ....................1-16 Intel Pentium P55CLM Microprocessor ..............1-17 M-Triton System Controllers ................1-17 256K X Flash ROM ....................1-17 ROM BIOS....................1-17 VGA Controller ....................1-18 Parallel Interface ....................1-18 Keyboard Controller .....................1-18...
  • Page 8 Contents NEC VersaBay II Battery and Adapter Kit (Optional) ...........2-11 Extending Battery Life ..................2-11 Using the DC Car Adapter ..................2-11 Operating Controls ......................2-12 Status Bar ......................2-13 Status Icons ....................2-13 Function Keys (Fn Keys)..................2-14 Smart Power Switch .....................2-14 Dip Switch......................2-15 Updating the System BIOS ................2-15 Customizing BIOS Message................2-17...
  • Page 9 Contents Section 3 Troubleshooting Quick Troubleshooting ....................3-1 Helpful Questions ......................3-4 Section 4 Field Service Guidelines Preventive Maintenance ....................4-1 Cleaning the Notebook’s Exterior .................4-1 Cleaning the Notebook’s Interior ................4-2 Protecting the Disk Drives ..................4-2 Handling the Battery Packs ...................4-3 Maintaining the LCD Quality ................4-3 Required Tools and Equipment ..................4-3 Disassembly and Reassembly..................4-4 Hard Disk Drive....................4-5...
  • Page 10 Contents List of Figures NEC Versa 6060 Notebook ................1-1 LCD Panel ..................... 1-3 Power Button Location.................. 1-4 System Status Bar ..................1-4 Keyboard Layout ................... 1-6 VersaGlide Location ..................1-6 NEC VersaBay II Location ................1-7 Right Side Features ..................1-8 Left Side Features ..................
  • Page 11 4-13 Removing the CPU Board................4-16 4-14 Removing the I/O Board ................4-18 4-15 NEC Versa Model 6060 Illustrated Parts Breakdown........4-26 CPU Board Layout ..................A-1 I/O Board Layout................... A-2 List of Tables Model Configurations ..................1-2 Memory Map ....................1-15 NEC Versa Series Chip Types and Technologies..........
  • Page 12 Contents CRT Connector Pin Assignments ..............A-4 Parallel Printer Pin Assignments ..............A-4 Power Connector ................... A-5 Hard Disk Drive Connector................A-5 LCD Display Mode Setting (800x600 TFT Color LCD and Simultaneous CRT Display) ............... B-1 LCD Display Extended Video Mode .............. B-2 CRT Display Mode (CRT only)..............
  • Page 13: Section 1 Technical Information

    Section 1 Technical Information The NEC Versa 6060 notebook computer is lightweight, compact, and fully IBM compati- ble. This is the latest addition to the NEC Versa family. NOTE This service manual covers only the NEC Versa 6060 model. All figures in this manual re- flect this model.
  • Page 14: Hardware Overview-Front

    The LCD operates with NeoMagic NMG4 VGA controller. The controller supports XGA, uses a 64-bit accelerator with a Peripheral Component Interconnect (PCI) interface. The NEC Versa 6060 LCD features the following: 12.1-inch Thin Film Transistor (TFT) CCFT Super VGA (SVGA) single-backlite color 0.306 mm dot pitch...
  • Page 15: Power Button

    Technical Information Figure 1-2 LCD Panel Another video feature includes a CRT port on the system's rear panel that allows the user to connect an optional monochrome or color external display to the system. The computer can support the LCD and external display simultaneously. Power-saving features for controlling the LCD's backlighting include the ROM-based hot key combination Fn F5...
  • Page 16: Lcd Status Bar And Power Indicator

    Technical Information Figure 1-3 Power Button Location LCD Status Bar and Power Indicator The LCD status bar is situated right below the LCD screen. It provides an easy way to de- tect system status. Different graphic icons appear on the LCD bar indicating that a device is accessed, an operation performed, or a power mode activated.
  • Page 17: Status Icons

    LS-120 drive — appears when the NEC Versa writes data to or retrieves data from a diskette. Hard Disk — shows when the NEC Versa writes data to or retrieves data from the hard disk. Caps Lock — appears when Caps Lock is in effect.
  • Page 18: Nec Versaglide

    NEC VersaGlide pad, and the cursor follows. The buttons below the NEC VersaGlide al- low the user to select or deselect menu items. Tap and double-tap are supported on the VersaGlide pad. If an external mouse is installed, the NEC VersaGlide is deactivated. A serial mouse is not supported. Figure 1-6 VersaGlide Location...
  • Page 19: Infrared (Ir) Assembly

    20X CD-ROM reader that also ships with the system. In addition to the CD-ROM reader, the VersaBay II accepts NEC options including a second battery pack, or an additional hard disk.
  • Page 20: Hardware Overview-Right Side

    Technical Information HARDWARE OVERVIEW—RIGHT SIDE Review the following section for a description of the hardware on the right side of the NEC Versa. Figure 1-8 Right Side Features Volume Control — Allows you to control the speaker volume. Headphones/Line-Out — Lets you connect external headphones, speakers or audio system to your NEC Versa system.
  • Page 21: Hardware Overview-Left Side

    Always keep the fan vents clear to allow proper system cooling. AC Power Port — Use the power jack to attach the NEC Versa to a DC power source, such as the AC adapter or the optional DC car adapter.
  • Page 22: Hardware Overview-Rear Side

    The battery bay contains an eight-cell Lithium Ion (Li-Ion) battery that lets you run your system on DC power. HARDWARE OVERVIEW—REAR SIDE Review the following section for a description of the hardware on the rear of the NEC Versa. Figure 1-10 Rear Features...
  • Page 23: Expansion Port

    NEC Versa Docking Station 6000 Plus, NEC Versa MiniDock 6000 and the NEC Floppy Disk Drive (FFD) Connector. External Monitor (Video) Port Use this 15-pin port to attach an external monitor to your NEC Versa. You can run the LCD display and the external monitor simultaneously or run either alone. Serial Port (COM1) The 9-pin serial port provides a serial interface to which you can connect an RS-232C device such as an external serial printer or modem.
  • Page 24: Diskette Drive

    The NEC Versa 6060 models ship with Intel’s P55CLM/166 MMX installed on the CPU board. The board uses the industry standard PCI interface, with a 66 MHz bus speed.
  • Page 25: Audio Board

    Technical Information 1-13 Audio Board The audio board (G8YZK) provides the NEC Versa system with its audio capabilities via line-in jack, and headphone/microphone jacks. It is situated on top of the CPU board. The audio board integrates the following features:...
  • Page 26: Amp Board

    1-14 Technical Information AMP Board The system Graph board (G8YAN) houses a variety of connectors and controls, including the DIMM connectors. These are identified in the diagram shown in Appendix A. I/O Board The system I/O board (G8YKA) contains peripheral subsystems including serial, parallel and video ports, and charger.
  • Page 27: System Video

    Technical Information 1-15 Table 1-2 Memory Map MEMORY SPACE SIZE FUNCTION 000000-0003FFh 768 bytes BIOS Interrupt Vector Table 000400-0004FFh 256 bytes BIOS Data Area 000500-09FFFFh 640 KB Applications Memory (used by the OS, device drivers, TSRs, and all DOS applications) 0A0000-0AFFFFh 64 KB Video Buffer (EGA and VGA)
  • Page 28: Serial Interface

    Refer to Table 1-3 for a quick summary of chip types used in the system. See the Abbrevia- tions section at the beginning of this manual for a translation of chip technologies. Table 1-3 NEC Versa Series Chip Types and Technologies CHIP...
  • Page 29: Intel Pentium P55Clm Microprocessor

    1-17 Intel Pentium P55CLM Microprocessor The 166 MHz Intel Pentium microprocessor with MMX technology used in the NEC Versa series computer is built on Intel’s advanced 2.5V BiCMOS silicon technology. The CPU has on-chip dual-processing, a local multiprocessor interrupt controller, and power man- agement features.
  • Page 30: Vga Controller

    1-18 Technical Information The BIOS often changes after the product release to provide enhanced features or bug fixes. To acquire the latest BIOS release, the ROM is flashed electronically allowing the BIOS update to occur without removing the ROM. See Section 2, Setup and Operation, for BIOS upgrade procedures.
  • Page 31: Pc Cardbus Controller

    Technical Information 1-19 PC CardBus Controller The Texas Instruments PC1131 controller interfaces with the PCI bus, PC CardBus socket and configuration registers to provide: compliant with PCI 2.1 and 1995 PC card standards CardBus slots with hot insertion and removal independent Read and Write buffers for each direction burst transfers to maximize data throughput on the PCI CardBus bus.
  • Page 32: Interrupt Controllers

    1-20 Technical Information Interrupt Controllers Using interrupts, it is possible to change the system’s code sequence. To change the se- quence, reassign the interrupt-levels. Fifteen interrupts can be used with a cascade connec- tion of two 82C59 interrupt controllers. Interrupt-level assignments 0 through 15 are listed in Table 1-4, in order of decreasing priority.
  • Page 33: Power Management Overview

    1-21 POWER MANAGEMENT OVERVIEW Power Management in the NEC Versa lets you conserve energy, save battery power, extend the life of your LCD backlight, and protect against data loss due to low battery power. Set some features to function automatically or activate them manually with the keyboard or a button.
  • Page 34: System Power Management

    1-22 Technical Information System Power Management NEC Versa system power management consists of the following operation modes. These modes are: Active Mode In active mode, the system uses maximum power. It operates with the default clock speed. The system continues to run at this speed unless overwritten by the power management features.
  • Page 35: Plug And Play

    2 minutes PLUG AND PLAY The NEC Versa features a Plug and Play functionality. Plug and Play is the ability of the BIOS and/or Windows 95 operating system to dynamically assign system resources to a newly installed device without user intervention.
  • Page 36: Specifications

    1-24 Technical Information SPECIFICATIONS Table 1-7 provides a complete list of NEC Versa Series system specifications. Table 1-7 Specifications Item Specification Chassis Configuration Size Width: 11.69 in. (297 mm) Depth: 9.51 in. (241 mm) Height: 2.17 in. (55 mm) Weight: 7.1 lb (3.22 kg), Exact weight depends on options Keyboard PS/2 compatible, 83-key (U.S.) 79-key (International) with...
  • Page 37 External Keyboard/External Mouse — 1 port, PS/2, 6-pin MiniDin; exclusionary use or both supported with optional Y-adapter Expansion — 1 port, for optional NEC Docking Station 6000 Plus, optional PortBar 6000 optional MiniDock 6000, or optional FDD Connector Kit. Mono MIC IN — 1 port, 3-pin, Mini Pin Jack Stereo Headphones/Stereo Line-Out —...
  • Page 38 1-26 Technical Information Table 1-7 Specifications Item Specification Internal Device Support Diskette Drive User-removable 3 1/2-inch, 1.44-MB, installs in VersaBay II slot Hard Disk Drives IDE interface (built-in), 2 1/2-inch x 1/2-inch high (thin-height) System ships with a 2.1-GB or 3.26-GB hard disk drive SuperDisk LS-120 Drive User-removable 3 1/2-inch, 120-MB, installs in VersaBay II slot 20X CD-ROM Reader...
  • Page 39 Technical Information 1-27 Table 1-7 Specifications Item Specification Administrative Compliance U.S.: FCC, UL Canada: CSA, DOC Germany: VDE, TUV, CE Australia: AS for AC adapter only Other Compliance PC97 Compliance PC95a Compliance Energy Star VESA & PnP VESA PnP ISA...
  • Page 40: Section 2 Setup And Operation

    Always plug the AC adapter cord into an easily accessible outlet. Connect the AC adapter cable to the power port on right side of the NEC Versa. Plug one end of the AC power cable into the AC adapter and the other end into a properly grounded 120- or 240-volt wall outlet.
  • Page 41: Powering On The System

    Setup and Operation NOTE Do not cover or place objects on the AC adapter. This will allow heat to dissipate prop- erly. Ensure that all connections are properly seated and secure. CAUTION This equipment uses an ungrounded power cable. Replace the cord if it be- comes damaged.
  • Page 42: Cable Connections

    Enhanced Parallel Port Connects to a 25-pin parallel device. Expansion Connector Provides a 75-pin connector to attach the optional NEC Docking Station 6000, NEC Versa MiniDock 6000 or PortBar 6000. USB port Provides a 4 pin connector to attach to a USB device.
  • Page 43: Power Sources

    The following sections summarize the power sources. Using the AC Adapter Use the AC adapter and power cable that came with the NEC Versa to run the computer on alternating current (AC) power, or to recharge the battery pack. Use the AC adapter when- ever a wall outlet is nearby.
  • Page 44: Using The Main Battery Pack

    The battery pack is easy to install and remove. Checking Battery Power Levels The NEC Versa system integrates two tools to help the user keep track of the main (or an optional) battery's power level. These include the battery icon located in the tray on the taskbar and Power Profiler utility with Windows NT.
  • Page 45: Returning The Battery To Full Operation

    Setup and Operation Leave the battery pack in the system and connect your NEC Versa to the AC adapter and a wall outlet. If you connect the system to AC power and continue to use it, the battery recharges in approximately 2 hours. If you connect the system to AC power and do not use it, the battery recharges in about 2 hours.
  • Page 46: Replacing The Battery Pack

    Make sure the battery is properly installed in the battery bay. Replacing the Battery Pack Replace the battery pack installed in your NEC Versa system as follows. NOTE Use Li-Ion batteries in the NEC Versa computer for which they are designed.
  • Page 47: Removing The Cover

    Setup and Operation Release the battery cover latch and slide the battery bay cover away from the system. Figure 2-5 Removing the Cover Place a finger in the notch on the battery and lift the battery out of the system. WARNING Always lift the battery out of the system by the notch.
  • Page 48: Inserting The Battery Pack

    Setup and Operation Locate the grooves on the end of the battery. Lower the notched end of the bat- tery into the battery compartment. Figure 2-7 Inserting the Battery Pack Replace the battery bay cover as follows: Align the tabs on the bay cover with the grooves on the system chassis. Lower the cover onto the bay and slide it into place, until the release latches lock.
  • Page 49: Battery Precautions

    2-10 Setup and Operation Turn the system over and it is ready to use. Battery Precautions To prevent accidental battery ignition, rupture, or explosion, adhere to the following: NOTE To avoid personal injury and property damage, read these battery precautions on han- dling, charging, and disposing of Li-Ion batteries.
  • Page 50: Nec Versabay Ii Battery And Adapter Kit (Optional)

    . Or, slide the backlight control to a dimmer level. Using the DC Car Adapter Another way to power the NEC Versa is via car battery power using the optional DC car adapter. Connect the system to the optional DC car adapter as follows.
  • Page 51: Operating Controls

    Use a cable to connect to the Line-Out port on another audio system. Microphone Allows the user to record monophonic sound directly into the NEC Versa system. AC Port Use the power jack to attach the NEC Versa to a DC power source.
  • Page 52: Status Bar

    Setup and Operation 2-13 Status Bar The NEC Versa status bar is located in the upper left corner of the keyboard panel. Figure 2-11 shows the status bar. Figure 2-11 Status Bar Location Status Icons The NEC Versa uses eight icons to let the user determine system status, as follows.
  • Page 53: Function Keys (Fn Keys)

    Suspend Smart Power Switch Provides an automatic feature that prevents you from accidentally powering off the NEC Versa, and losing your data while your system is in Suspend mode. The smart power switch senses that the system is in Suspend mode and prevents you from directly powering off the system when you press the power switch.
  • Page 54: Dip Switch

    Switch 6 — Reserved for factory use. Updating the System BIOS Use the following steps to update the NEC Versa system BIOS with the BIOS Update diskette (BUD). Specifically, the BIOS is the code transmitted onto your system’s micro- processor, or central processing unit (CPU).
  • Page 55 2-16 Setup and Operation Check that computer power is off. Turn the NEC Versa upside down with the front of the unit facing you. Remove the hard disk drive. Locate switch 1 on the six-position dip switch in the hard disk drive bay.
  • Page 56: Customizing Bios Message

    Setup and Operation 2-17 Press Enter to continue. The utility displays the BIOS filename and a warning message concerning flash procedures. Press Y to continue , N to reboot. When the update is complete, reset the dip switch to the “on” position, and enter Setup to restore the default parameter settings.
  • Page 57: Post Errors

    2-18 Setup and Operation All options have been properly installed. NOTE If the system parameters (date, time, op- tions, etc.) have not been entered for the present configuration, enter them when you complete the setup procedures (see “System Parameters” in this section).
  • Page 58: Setup Utility

    Setup and Operation 2-19 Table 2-4 POST Error Messages MESSAGE WHAT TO DO Fixed disk Start Setup. Exit and save to update the configuration error parameters. Check to see if the hard disk connector is seated properly. If there is still a problem, the hard disk might need repair.
  • Page 59: Accessing Setup

    2-20 Setup and Operation sets date and time signals any hardware discrepancies during POST via error messages verifies that any optional memory that you installed was installed correctly integrates user defined security features. Accessing Setup To access Setup, press at the power-on prompt With an Error at POST You will need to use the Setup utility if the system detects an error during POST, it prompts you with double beep sound and a message: "Press <F1>...
  • Page 60: How To Use Setup

    Setup and Operation 2-21 How to Use Setup The following sections describe how to use Setup, including these topics: Looking at screens Using keys Checking and setting system parameters. Looking at Screens Setup screens have three areas as shown next. AMIBIOS SETUP - ADVANCED CMOS SETUP (C)1996 American Megatrends, Inc.
  • Page 61: Using Keys

    2-22 Setup and Operation Using Keys The following table lists Setup keys and their functions. Table 2-5 Setup Key Functions What It Does Moves the cursor between the displayed parameters. PgUp/PgDn Modifies the current parameter settings. For some parameter settings, moves the cursor between the subfields.
  • Page 62 Setup and Operation 2-23 Table 2-6 Setup Parameters (cont’d) Parameter Default Setting Alternate Setting(s) Int Slave Auto Not Installed BIOS Defined User Defined Auto CD-ROM LS-120 Docking Station Hard Drives* Enabled Disabled Enabled Auto Not Installed Ds Master * BIOS Defined User Defined Auto CD-ROM...
  • Page 63 2-24 Setup and Operation Table 2-6 Setup Parameters (cont’d) Parameter Default Setting Alternate Setting(s) Power Management Setup Power Management Under AC Longest Life Power Savings Level Custom High Perform Longest Life 2 min Hard Disk Timeout *** 5, 30 or 45 sec, 1, 2,4, 6, 8, 10, 15 2 min Video Timeout *** 30 or 45 sec, 1, 2, 4, 6, 8, 10, or...
  • Page 64 Setup and Operation 2-25 Table 2-6 Setup Parameters (cont’d) Parameter Default Setting Alternate Setting(s) Peripheral Setup Auto Disabled Serial Port COM1, IRQ4 COM2, IRQ3 COM3, IRQ4 COM4, IRQ3 Auto (PnP OS Setup) Auto Disabled Parallel Port LPT1 LPT2 Auto (PnP OS Setup) Uni-Directional Parallel Mode Bi-Directional...
  • Page 65: Setup Menus

    When you select the Standard CMOS Setup screen you will see System Time and System Date parameters as well as drive parameters. Date/Time Lets you set your NEC Versa’s calendar month/year and system clock. The cal- endar clock is year 2000 compliant. These settings remain in memory even after you turn off system power.
  • Page 66 In this case, be sure to set your desired power management settings accordingly. Power Management Under AC Normally, whenever AC power is connected to your NEC Versa system, power management is disabled. If you enable this parameter, the system automatically activates the power management profile you set.
  • Page 67: Peripherals Setup

    Suspend mode is the default power management mode. When you select Sus- pend, after a specified amount of inactivity, your NEC Versa shuts down all de- vices as specified by the user in Setup (or applies default timeouts). All your data is automatically recovered from where you left off when you Resume.
  • Page 68: Change User Password

    Off — Office environment, using AC power. See the online documentation in the Windows NEC Information group under the NEC Versa 6060 Help Center for a more detailed discussion of Power Management. See the fol- lowing section for information on how using the special Save to File (STF) feature can...
  • Page 69: Using The Save To File (Stf) Feature

    There are two ways to set your NEC Versa’s STF feature. One method is via the Setup utility. Select Power Management from the Setup Main Menu. Move the cursor down and highlight Suspend Mode.
  • Page 70: Automatic Power-Saving Features

    Setup and Operation 2-31 AUTOMATIC POWER-SAVING FEATURES Table 2-7 lists the NEC Versa series automatic power conserving features. These features work during battery and AC operation. The features listed below do not work when the op- tional docking station is connected.
  • Page 71: Section 3 Troubleshooting

    Section 3 Troubleshooting This section focuses on providing you with some information on basic troubleshooting as well as how to translate some system error messages. QUICK TROUBLESHOOTING This section summarizes problems that may develop during system operation and lists sug- gested corrective actions.
  • Page 72 Troubleshooting Table 3-1 Quick Troubleshooting (cont’d) Problem Corrective Actions Battery power does not last long Make sure that the power management features are enabled. Recharge the battery pack for 2 hours or up to 100% before using again. Replace the battery pack. System halts during boot sequence Check condition of selected boot device (diskette, hard disk or CD-ROM) for bad boot...
  • Page 73 If the PC card is a Type II card, install it in the system’s other PC card slot. Replace the PC card. Replace the I/O board. NEC VersaGlide doesn’t work Check if PS/2 or Logitech mouse driver is properly installed. Check VersaGlide cable inside the system if it is inserted properly.
  • Page 74: Helpful Questions

    Troubleshooting HELPFUL QUESTIONS Here are some helpful questions to ask when troubleshooting the notebook: Is there any external power source connected to the computer? Is the battery fully charged? Is the computer turned on and the Power LED activated? Are the LCD display controls set to the minimum level? Is the LCD display switched to the external monitor? Are all cables and devices connected properly and securely? Are all needed device drivers installed properly?
  • Page 75: Section 4 Field Service Guidelines

    Section 4 Field Service Guidelines This section contains preventive and corrective maintenance procedures for the NEC Versa 6060 notebook. The first part of the section describes cleaning procedures and preferred handling proce- dures for sensitive components (for example disk drives, batteries).
  • Page 76: Cleaning The Notebook's Interior

    Field Service Guidelines Cleaning the Notebook’s Interior When servicing the inside of the notebook, remove dust and other foreign particles from in- side the system unit as follows. Remove the top cover and keyboard using the disassembly procedures discussed later in this section. Dust or vacuum (with a rubber-tipped nozzle) the inside of the system unit par- ticularly the motherboard surface.
  • Page 77: Handling The Battery Packs

    Make sure to leave the computer's cover open for about ten minutes while the heat disperses, before closing the LCD cover. REQUIRED TOOLS AND EQUIPMENT All NEC Versa corrective maintenance procedures can be performed using the following tools: Tweezers...
  • Page 78: Disassembly And Reassembly

    For complete disassembly of the system unit, follow the disassembly order listed in Table 4-1. To reassemble, follow the table in reverse order. Table 4-1 NEC Versa 6060 Disassembly Sequence Sequence Part See Page...
  • Page 79: Hard Disk Drive

    Field Service Guidelines Hard Disk Drive To disassemble the entire NEC Versa computer, start by removing the hard disk drive as follows. NOTE NEC Versa hard disk drives can be used in other NEC notebook computers such as the NEC Versa 2000 and 4000 Series systems.
  • Page 80: Removing The Hard Disk Drive

    Field Service Guidelines Remove the hard disk drive as follows: Using your fingers, press down on the hard disk drive at the end closest to the connector. While maintaining pressure, slide the drive towards the front of the system. CAUTION Do not lift the drive out of the system before releasing it from the system connector.
  • Page 81: Diskette Drive

    Field Service Guidelines Diskette Drive Remove the diskette drive as follows. Make sure the NEC Versa is powered off, all options are disconnected, and the LCD panel is closed. Turn the system upside down with the front facing you. Locate the VersaBay II release latches on the bottom of the unit.
  • Page 82: Main Battery Pack (Li-Ion Type)

    Main Battery Pack (Li-Ion Type) Remove the main battery pack as follows. NOTE Use Li-Ion batteries in the NEC Versa computer for which they are designed. Also, in- stalling another manufacturer’s battery, or using a combination of very old and new batteries can deteriorate battery and equipment performance.
  • Page 83: Removing The Battery Compartment Cover

    Field Service Guidelines Figure 4-5 Removing the Battery Compartment Cover Place a finger in the notch on the battery and lift the battery out of the system. NOTE: Always lift the battery out of the system by the notch. Failure to do so can damage the battery terminals.
  • Page 84: Lcd And Top Cover

    4-10 Field Service Guidelines LCD and Top Cover Remove the LCD and top cover as follows. Power off the computer. Remove the bottom base unit cover as follows. Turn the computer over with the VersaBay II slot facing towards you. Locate the 10 screws that secure the bottom base unit cover.
  • Page 85: Disconnecting The Lcd Connectors

    Field Service Guidelines 4-11 Disconnect the two LCD cables from connectors P4 on the I/O board and the connector on the AMP board. Figure 4-8 Disconnecting the LCD Connectors Lift the top cover and LCD up and off the base unit assembly. NOTE Remove the top cover carefully, so that you don’t damage the plastic.
  • Page 86: Power Button, Microphone Assembly, Keyboard

    4-12 Field Service Guidelines Power Button, Microphone Assembly, Keyboard Remove the Power button, microphone assembly and/or keyboard as follows. Remove the LCD and top cover as previously described. The Power button is held in place primarily by the computer’s top cover. Once the top cover is removed, just lift the Power button out of its retaining inserts.
  • Page 87: Disconnecting Keyboard Cables

    Field Service Guidelines 4-13 Remove the keyboard as follows. Locate the two ribbon cables that attach to the CPU board via connectors P4 and P5. Figure 4-10 Disconnecting Keyboard Cables Use a flat-head screwdriver to push open the connector tabs. Lift the keyboard out of the base unit.
  • Page 88: Lcd Status Bar, Versaglide Assembly, Metal Keyboard Supports

    4-14 Field Service Guidelines LCD Status Bar, VersaGlide Assembly, Metal Keyboard Supports Remove the LCD status bar, VersaGlide, and/or metal keyboard support as follows. Remove the LCD, top cover, keyboard, power button and rear IR assembly as previously described. Remove the LCD status bar as follows. Locate the ribbon cable that attaches to the CPU board via connector P6.
  • Page 89: Bridge Battery, Cmos Battery, Buzzer

    Field Service Guidelines 4-15 First, remove the screw in the metal keyboard support. Then lift the metal key- board supports from the chassis. Bridge Battery, CMOS Battery, Buzzer Remove the bridge battery, CMOS battery, and/or buzzer (speaker) as follows. Remove the following as previously described: top cover keyboard LCD status bar...
  • Page 90: Cpu Board

    4-16 Field Service Guidelines CPU Board Remove the CPU board as follows. Remove the following as previously described: top cover keyboard LCD status bar Audio board VersaGlide metal keyboard supports. Gently lift the CPU board out of connectors P2 and P1 on the I/O board. Figure 4-13 Removing the CPU Board...
  • Page 91: Amp Board

    Field Service Guidelines 4-17 AMP Board Remove AMP board as follows. Remove the following as previously described: top cover keyboard LCD status bar audio board VersaGlide metal keyboard support bridge battery, CMOS battery, buzzer (speaker), and CPU board Remove the screw and support bracket. Gently lift up on the AMP board to disconnect from the I/O board at connectors P15 and P16.
  • Page 92: Illustrated Parts Breakdown

    ILLUSTRATED PARTS BREAKDOWN The next section contains the NEC part numbers and illustrated parts breakdown (IPB) fig- ure for the NEC Versa. It shows the system exploded view diagram, or IPB. Table 4-2 lists field-replaceable parts and corresponding part numbers.
  • Page 93 Field Service Guidelines 4-19 Figure 4-15 NEC Versa 6060 Illustrated Parts Breakdown...
  • Page 94 4-20 Field Service Guidelines Table 4-2 NEC Versa 6060 Field-Replaceable Parts Item Part Number 1. Speaker with Cable (also called Buzzer) 802-870018-007A 2. CMOS Battery 804-021107-005A 3. Bridge Battery 804-021205-002A 4. Battery Compartment Cover (Cap) 136-238578-001A 5. PC Card Slot Cover (Cap) 136-241866-001A 6.
  • Page 95 Rev. 00 40. NEC Versa 6060 User’s Guide * 819-200275-000 Rev. 00 41. NEC Versa 6060 Service and Reference Manual 819-200278-000 Rev. 00 * Not Shown in IPB Figure This data was prepared September, 1997. For an up-to-date listing of spare parts, please call FaxFlash...
  • Page 96: Service Information

    TECHNICAL SUPPORT NECCSD Customer Service Response Center provides an E-mail service for Internet users. Technical questions regarding NEC products can be sent over the Internet system to the Center. The Internet address is as follows: tech-support@neccsd.com If it is more convenient, questions may also be faxed to the Customer Service Response Center.
  • Page 97: Product Information

    Center can not get their answer to you. We will reply to all questions received by Internet or fax within one business day. PRODUCT INFORMATION NEC FaxFlash is an automated electronic information service used to obtain up-to-date product application notes, installation procedures, troubleshooting tips, data sheets, techni- cal information bulletins, price lists, and other information.
  • Page 98: Ordering Information From Faxflash

    4-24 Field Service Guidelines ORDERING INFORMATION FROM FAXFLASH Order information from FaxFlash as follows: Check that the fax machine is on. Locate the document part number. Using a touch-tone telephone, call 1-888-329-0088 (U.S. and Canada only). For international use, enter the international long distance access number, the U.S. telephone number, and the U.S.
  • Page 99: Appendix A Connector Locations And Pin Assignments

    Appendix A Connector Locations and Pin Assignments Figure A-1 and Table A-1 show CPU board connectors. The remaining tables provide pin assignments for additional system connectors. Figure A-1 CPU Board Layout...
  • Page 100: I/O Board Layout

    Connector Locations and Pin Assignments Table A-1 CPU Board Connectors Connector Description P4 and P5 Keyboard Connectors LCD Status Bar VersaGlide Assembly Connector P8 and P9 Rear Infrared Assembly Connector Memory Card Connector Figure A-2 I/O Board Layout Table A-2 I/O Board Connectors Connector Description P1 and P2...
  • Page 101: Keyboard/Mouse Connectors

    Connector Locations and Pin Assignments Table A-3 Keyboard/Mouse Connectors Signal Keyboard Data Mouse Data Ground Keyboard Clock Mouse Clock Table A-4 Serial Port Connector Pin Assignments Signal Data Carrier Receive Data Transmit Data Data Terminal Ready Ground Data Set Ready Request to Send Clear to Send Ring Indicator...
  • Page 102 Connector Locations and Pin Assignments Table A-5 CRT Connector Pin Assignments Signal Green Blue OPT1 Ground Ground Ground Ground +5V PnP VESA Vcc Ground OPT2 PnP VESA Data Horizontal Sync Vertical Sync PnP VESA Clock Table A-6 Parallel Printer Pin Assignments Signal - Strobe Data Bit 0...
  • Page 103 Connector Locations and Pin Assignments Table A-6 Parallel Printer Pin Assignments Signal Select - Auto Feed XT - Error - Initialize - Select In 18 -25 Ground Table A-7 Power Connector Signal Ground DCSYS DCCHG Type Table A-8 Hard Disk Drive Connector Signal HDD Access LED Chip Select 0...
  • Page 104 Connector Locations and Pin Assignments Table A-8 Hard Disk Drive Connector Signal DMACK Not Used IO Channel Ready MS Select IO Write I/O Read DMA Request Data 0 Data1 Data15 Data14 Data2 Data13 Data3 Not Used Data12 Ground Data4 Ground Data4 Ground Data5...
  • Page 105 Connector Locations and Pin Assignments Table A-8 Hard Disk Drive Connector Signal Ground Ground RESET Ground...
  • Page 106 Appendix B Video Modes The following tables list NEC Versa system video modes. Table B-1 LCD Display Mode Setting (800x600 TFT Color LCD and Simultaneous CRT Display) Mode Display Text Pixel Video (Hex) Mode Colors Display Resolution Font Memory (KB)
  • Page 107 Video Modes Table B-1 LCD Display Mode Setting (800x600 TFT Color LCD and Simultaneous CRT Display) (cont’d) Mode Display Text Pixel Video (Hex) Mode Colors Display Resolution Font Memory (KB) Text Mono 80x25 720x350 9x14 Text Mono 80x25 720x350 9x14 7*** Text Mono...
  • Page 108 Video Modes Table B-3 CRT Display Mode (CRT only) Mode Display Text Pixel Refresh (Hex) Mode Colors Display Resolution Font Rate 0, 1 Text 40x25 320x200 0*, 1* Text 40x25 320x200 8x14 0**, 1** Text 40x25 360x400 9x16 2, 3 Text 80x25 640x200...
  • Page 109 Video Modes Table B-4 CRT Display Extended Video Mode Mode Mode Mem- Pixel Color Display Font Horiz. Vert. Video Type Resolu- fonts Size Colock Freq Freq. Mee- (MHz) (Hz) mory tion (MHz) (KB) Graph Pack 640x 80x30 8x16 25.175 31.5 31.5 37.5 43.3...
  • Page 110 CRT connector pin assignments, A-4 Monitor port, 1-11 DC car adapter, 2-11 Mouse port, 1-10 Default power management settings, 1-23 NEC Versa disassembly sequence, 4-4 Disassembly guidelines, 4-4 NEC Versa video modes, B-1 Diskette controller, serial interface, Operating controls, 2-12...
  • Page 111 Index-2 Parallel port pin assignments, A-5 Standby mode, 1-22 PC card slots, 1-9 Status bar, 1-4, 2-13 Plug and play, 1-23 Status icons, 1-5 Post error messages, 2-18 Switch settings, 2-15 Post errors, 2-18 System date, 2-26 Power button, 1-3 System disassembly Power connector pin assignments, A-5 audio board, 4-17...
  • Page 112 Index-3 Volume control, 1-8, 1-9 Y-cable adapter, 1-10...
  • Page 113: Battery Replacement

    A lithium CMOS clock battery in your computer maintains system configuration information. In the event that the battery fails to maintain system configuration information, NEC recommends that you replace the battery. Have an authorized NEC service representative replace the battery.
  • Page 114 This product is in conformity with the protection requirements of EC Council Directive 89/336/EEC on the approximation of laws of the Member States relating to electro-magnetic compatibility. This product satisfied the Class B limits of EN 55022. NEC Computer Systems Division, Packard Bell NEC, Inc. 1414 Massachusetts Avenue...

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