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NEC VERSA 6220 Service Manual
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NEC VERSA 6220 Service Manual

NEC VERSA 6220 Service Manual

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Download this manual See also: User Manual, Service Reference Manual
PROPRIETARY NOTICE AND LIABILITY DISCLAIMER
The information disclosed in this document, including all designs and related materials, is
the valuable property of NEC Computer Systems Division, Packard Bell NEC, Inc.
(NECCSD, PBNEC) and/or its licensors. NECCSD and/or its licensors, as appropriate, re-
serve all patent, copyright and other proprietary rights to this document, including all de-
sign, manufacturing, reproduction, use, and sales rights thereto, except to the extent said
rights are expressly granted to others.
The NECCSD product(s) discussed in this document are warranted in accordance with the
terms of the Warranty Statement accompanying each product. However, actual
performance of each such product is dependent upon factors such as system configuration,
customer data, and operator control. Since implementation by customers of each product
may vary, the suitability of specific product configurations and applications must be
determined by the customer and is not warranted by NECCSD.
To allow for design and specification improvements, the information in this document is
subject to change at any time, without notice. Reproduction of this document or portions
thereof without prior written approval of NECCSD is prohibited.
FaxFlash is a service mark of NEC Computer Systems Division (NECCSD), Packard Bell NEC, Inc.
NEC is a registered trademark, Versa is a U.S. registered trademark, MiniDock, VersaBay, VersaGlide, and
PortBar are trademarks, and UltraCare is a U.S. registered service mark of NEC Corporation, used
under license.
All other product, brand, or trade names used in this publication are the property of their respective owners
NEC Computer Systems Division, Packard Bell NEC, Inc.
First Printing — January 1998
Copyright 1998
1414 Massachusetts Avenue
Boxborough, MA 01719
All Rights Reserved
.

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  • Page 1 Reproduction of this document or portions thereof without prior written approval of NECCSD is prohibited. FaxFlash is a service mark of NEC Computer Systems Division (NECCSD), Packard Bell NEC, Inc. NEC is a registered trademark, Versa is a U.S. registered trademark, MiniDock, VersaBay, VersaGlide, and PortBar are trademarks, and UltraCare is a U.S.

  • Page 2: Preface

    6220/30/60 notebook computers. The manual also provides hardware and interface information for users who need an over- view of the system design. The manual is written for NEC-trained customer engineers, sys- tem analysts, service center personnel, and dealers. The manual is organized as follows:...

  • Page 3: Abbreviations

    xiii Abbreviations ampere DMAC DMA controller alternating current disk operating system advanced technology DRAM dynamic RAM (IBM PC) data terminal equipment Bulletin Board System error checking and correction binary-coded decimal extended capabilities port BIOS Customized Utility enhanced date out BIOS basic input/output system error detecting system binary digit...
  • Page 4 Abbreviations inch Non-maskable Interrupt INTA interrupt acknowledge nanosecond illustrated parts breakdown NSRC National Service Response Center infrared programmable array logic Interrupt Request register personal computer Industry Standard Architecture printed circuit board In Service register peripheral component input/output interconnect integrated peripheral controller plastic flat package inches per second Programmed Input/Output...
  • Page 5 Abbreviations SOIC small outline integrated circuit SQFP silver quad flat package SVGA Super Video Graphics Array switch Thin chip package TQFP Thin-quad flat package Technical Support Center transistor/transistor logic tracks per inch UART universal asynchronous receiver/transmitter volt volts, direct current VESA Video Electronics Standards Association...

  • Page 6: Table Of Contents

    LCD Status Bar and Power Indicator ..............1-4 Status Icons ....................1-5 Keyboard ......................1-6 NEC VersaGlide ....................1-6 Diskette Drive and the NEC VersaBay II ..............1-7 Infrared (IR) Assembly..................1-8 Hardware Overview — Right Side ................1-8 Hardware Overview — Left Side .................1-10 Hardware Overview — Rear Side ................1-11 Hardware Overview —...
  • Page 7 When to Change the Battery ................2-6 Battery Handling ....................2-6 Replacing the Battery Pack ................2-7 Battery Precautions..................2-10 Recharging Battery Precautions..............2-10 NEC VersaBay II Battery and Adapter Kit ............2-11 Extending Battery Life ..................2-11 Using the DC Car Adapter ..................2-11 Operating Controls ......................2-12 LCD Status Bar ....................2-13 Status Icons ....................2-13...
  • Page 8 Contents Setting Switches ....................2-15 Updating the System BIOS ................2-16 Changing Switch Settings................2-17 Performing the BIOS Update .................2-20 Power-on Self-Test (POST)..................2-21 POST Errors......................2-22 Setup Utility ........................2-25 Accessing Setup....................2-25 With an Error at POST ..................2-25 With No Errors at POST................2-25 Setup Utility Main Menu..................2-26 How to Use Setup..................2-26 Looking at Screens ..................2-27 Using Keys.....................2-28...
  • Page 9 Ordering Information from FaxFlash ................4-30 Appendix A Connector Locations and Pin Assignments Appendix B Video Modes List of Figures NEC Versa 6220/30/60 Series Notebook ............1-1 LCD Panel ..................... 1-3 LCD Status Bar and Button Locations ............1-4 System Status Bar ..................1-5...
  • Page 10 Contents VersaGlide Location ..................1-7 NEC VersaBay II Location ................1-7 Right Side Features ..................1-8 Left Side Features ..................1-10 1-10 Rear Features....................1-11 1-11 Sound Board Layout ..................1-13 1-12 Graph Board Layout ..................1-14 1-13 I/O Board Layout................... 1-14 Connecting the AC Adapter ................
  • Page 11 Removing the CPU Board from the Graph Board........... 4-24 4-22 Removing the I/O Board ................4-25 4-23 NEC Versa Model 6220/30/60 Illustrated Parts Breakdown ......4-26 Graph Board Layout ..................A-1 I/O Board Layout................... A-2 List of Tables Model Configurations ..................1-2 Memory Map ....................
  • Page 12 Contents Troubleshooting..................... 3-2 POST Error Messages..................3-4 Beep Codes....................3-6 NEC Versa 6220/30/60 Disassembly Sequence ..........4-4 System RAM Expansion ................4-12 NEC Versa 6220/30/60 Field-Replaceable Parts ..........4-27 NEC Service and Information Telephone Numbers......... 4-29 Graph Board Connectors................A-2 I/O Board Connectors..................

  • Page 13: Section 1 Technical Information

    Section 1 Technical Information The NEC Versa 6220/30/60 notebook computer is lightweight, compact, and fully IBM compatible. NOTE This service manual covers only the NEC Versa 6220/30/60 notebooks. All figures in this manual reflect this series of notebooks. Figure 1-1 NEC Versa 6220/30/60 Series Notebook This section of the manual provides system configuration information, including an over- view of hardware and interface components.

  • Page 14: Hardware Overview-Front

    The LCD operates with the NeoMagic NMG4 controller. The controller supports XGA, uses a 64-bit accelerator with a Peripheral Component Interconnect (PCI) interface. The LCD also supports VESA timing. The NEC Versa 6220/30/60 LCD features the following: 13.3-inch Extended Graphics Array (XGA) TFT high-resolution active matrix XGA color display 0.264 mm dot pitch...

  • Page 15: Power Button

    Technical Information 1-3 Figure 1-2 LCD Panel Another video feature includes a CRT port on the system's rear panel that allows the user to connect an optional monochrome or color external display to the system. The computer can support the LCD and external display simultaneously. Power-saving features for controlling the LCD's backlighting include the ROM-based hot key combination Fn F5, and Auto Setup power management settings.

  • Page 16: Lcd Status Bar And Power Indicator

    1-4 Technical Information Figure 1-3 LCD Status Bar and Button Locations LCD Status Bar and Power Indicator The LCD status bar is situated right below the LCD screen. It provides an easy way to de- tect system status. Different graphic icons appear on the LCD bar indicating that a device is accessed, an operation performed, or a power mode activated.

  • Page 17: Status Icons

    Diskette Drive — appears when the NEC Versa writes data to or retrieves data from a diskette. Hard Disk — shows when the NEC Versa writes data to or retrieves data from the hard disk. Caps Lock — appears when Caps Lock is in effect.

  • Page 18: Keyboard

    Figure 1-5 Keyboard Layout NEC VersaGlide The NEC VersaGlide is a built-in mechanism that functions as the system’s mouse. It con- trols the on-screen pointer (cursor). To use the VersaGlide, move your finger across the NEC VersaGlide pad, and the cursor follows. The buttons below the NEC VersaGlide al- low the user to select or deselect menu items.

  • Page 19: Diskette Drive And The Nec Versabay Ii

    II slot on the front of the computer. The VersaBay II expansion slot lets the user re- place the standard diskette drive with the 20X CD-ROM reader that also ships with the system. In addition to the CD-ROM reader, the VersaBay II accepts NEC options including a second battery pack, or an additional hard disk.

  • Page 20: Infrared (Ir) Assembly

    NEC Versa and an IR-equipped computer, or print to an IR-equipped printer without using cables. HARDWARE OVERVIEW—RIGHT SIDE Review the following section for a description of the hardware on the right side of the NEC Versa. Figure 1-8 Right Side Features Kensington Lock —...
  • Page 21 SECAM signal used in some countries. For proper display, set the video mode to 640 x 480. AC Power Port — Use the power jack to attach the NEC Versa to a DC power source, such as the AC adapter or the optional DC car adapter.

  • Page 22: Hardware Overview - Left Side

    1-10 Technical Information HARDWARE OVERVIEW — LEFT SIDE Review the following section for a description of the hardware on the left side of the NEC Versa. Figure 1-9 Left Side Features PC card slots — provides two slots for inserting two Type II PC cards or one Type III PC card.

  • Page 23: Hardware Overview - Rear Side

    Technical Information 1-11 HARDWARE OVERVIEW — REAR SIDE Review the following sections for descriptions of the hardware on the rear of the NEC Versa. Figure 1-10 Rear Features Keyboard/Mouse Port — Use the standard PS/2 port to connect an external PS/2-style mouse or a PS/2-style keyboard to the system.

  • Page 24: Hardware Overview-Internal Components

    1-12 Technical Information External Monitor (Video) Port — Use this 15-pin port to attach an external monitor to your NEC Versa. You can run the LCD display and the external monitor simultaneously or run either alone. Serial Port — Use this port to connect an external modem or other serial device.

  • Page 25: Sound Board Layout

    Technical Information 1-13 Integrated Music Synthesis, ESFM™ and Stereo Digital to Analog Converter (DAC) FM Synthesizer 16 bit Stereo CODEC 4.0KHz to 44.1KHz Sampling Rate 7 Channel Mixer. Figure 1-11 Sound Board Layout...

  • Page 26: Graph Board

    1-14 Technical Information Graph Board The system Graph board (G8YJP) houses a variety of connectors and controls, including the DIMM connectors. These are identified in the diagram shown in Appendix A. Figure 1-12 Graph Board Layout I/O Board The system I/O board (G8YAQ) contains peripheral subsystems including serial, parallel and video ports, and charger.

  • Page 27: Cmos Battery

    Technical Information 1-15 Figure 1-13 I/O Board Layout CMOS Battery The lithium battery (3 Volts, 280 mAh capacity) is attached to P13 on the Graph board. It provides battery backup and prevents data loss in the system’s complementary metal oxide semiconductor (CMOS) RAM.

  • Page 28: Memory Map

    1-16 Technical Information Memory Map The system supports system and video memory shadowing, both controlled through com- plementary metal oxide semiconductor (CMOS settings). The system supports BIOS as a cacheable area with write protection. Table 1-2 lists the system's memory map. Table 1-2 Memory Map Memory Space Size...

  • Page 29: Parallel Interface

    Technical Information 1-17 PARALLEL INTERFACE The system' s parallel interface integrates National Semiconductor’s PC87338 chip with a 25-pin D-subconnector. The port is located on the system's rear panel. The modes of operation available for a PC87338 chip are: compatibility mode nibble mode byte mode Extended Capabilities Port (ECP)

  • Page 30: Nec Versa Chip Set

    Intel Pentium P55CLM Microprocessor The 200, 233 or 266 MHz Intel Pentium microprocessors with MMX technology used in the NEC Versa 6220/30/60 computer is built on Intel’s advanced 2.5V BiCMOS silicon technology. The CPU has on-chip dual-processing, a local multiprocessor interrupt con- troller, and power management features.

  • Page 31: 256K X Flash Rom

    Technical Information 1-19 256K X Flash ROM The N28F020 flash ROM is a 32-pin, plastic lead chip carrier (PLCC). The chip allows easy updates to the system's BIOS if needed. More specifically, the ROM is flashed electroni- cally, installing the latest BIOS revisions to the system. It is possible to reprogram the BIOS up to 100,000 times.

  • Page 32: Parallel Interface

    1-20 Technical Information Parallel Interface The PC87338VJG chip is a 100-pin Thin Quad Flat Plastic (TQFP) chip. The controller changes 8-bit parallel data into serial data and writes the data to the diskette. Conversely, the serial data is transmitted from the diskette into parallel data, where it remains until the read operation takes place.

  • Page 33: Interrupt Controllers

    Technical Information 1-21 Interrupt Controllers Using interrupts, it is possible to change the system’s code sequence. To change the se- quence, reassign the interrupt-levels. Fifteen interrupts can be used with a cascade connec- tion of two 82C59 interrupt controllers. Interrupt-level assignments 0 through 15 are listed in Table 1-4, in order of decreasing priority.

  • Page 34: Power Management Overview

    1-22 Technical Information POWER MANAGEMENT OVERVIEW Power Management in the NEC Versa lets you conserve energy, save battery power, extend the life of your LCD panel, and protect against data loss due to low battery power. Set some features to function automatically or activate them manually with the keyboard or a button.

  • Page 35: System Power Management

    Use Auto Setup to select one of four power management settings for local devices. These include Longest Life, High Performance, Custom Setup, and Power Management Battery Off. The power management levels are also available during AC operation. The NEC Versa computer ships with Longest Life as the default power management setting. See Battery Section 2 for specific procedures on using Auto Setup to select the power management settings.

  • Page 36: Plug And Play

    2 minutes 2 minutes PLUG AND PLAY The NEC Versa features Plug and Play functionality. Plug and Play is the ability of the BIOS and/or operating system to dynamically assign system resources to a newly installed device without user intervention.

  • Page 37: Specifications

    Technical Information 1-25 SPECIFICATIONS Table 1-7 provides a complete list of NEC Versa Series system specifications. Table 1-7 Specifications Item Specification Chassis Configuration Size Width: 11.58 in. (297 mm) Depth: 9.78 in. (251 mm) Height: 2.28 in. (58.5 mm) Weight: 7.49 lb (3.42 kg), Exact weight depends on options Keyboard PS/2 compatible, 85-key (both U.S.
  • Page 38 External Keyboard/External Mouse — 1 port, PS/2, 6-pin MiniDin; exclusionary use or both supported with optional Y-adapter Expansion — 1 port, for optional NEC Docking Station 6000 Plus, optional PortBar 6000, or optional FDD Connector Kit. Mono MIC IN — 1 port, 3-pin, Mini Pin Jack Stereo Headphones —...
  • Page 39 Technical Information 1-27 Table 1-7 Specifications (cont’d) Item Specification Internal Device Support Diskette Drive User-removable 3 1/2-inch, 1.44-MB, installs in VersaBay II slot Hard Disk Drives IDE interface (built-in), System ships with a 3.0 or 5.1-GB hard disk drive 20X CD-ROM Reader User-removable twenty-speed (20X) CD-ROM reader, installs in VersaBay II slot External Device Support...
  • Page 40 1-28 Technical Information Table 1-7 Specifications (cont’d) Item Specification Recommended Environment Operation Temperature: 41° to 95°F (5° to 35°C) Relative Humidity: 20% to 80% (No condensation) Storage Temperature: -4° to 104°F (-20° to 40°C) Relative Humidity: 20% to 80% (No condensation) Administrative Compliance U.S.: FCC, UL Canada: CSA, DOC...

  • Page 41: Section 2 Setup And Operation

    Slide the switch right to turn it on, slide the switch again to turn it off. NOTE Always plug the AC adapter cord into an easily accessible outlet. Connect the AC adapter cable to the power port on right side of the NEC Versa. Figure 2-1 Connecting the AC Adapter...

  • Page 42: Powering On The System

    2-2 Setup and Operation Plug one end of the AC power cable into the AC adapter and the other end into a properly grounded 120- or 240-volt wall outlet. NOTE Do not cover or place objects on the AC adapter. This allows heat to dissipate properly. Ensure that all connections are properly seated and secure.

  • Page 43: Cable Connections

    Connects to a PS/2-style mouse, or a 101-key, external PS/2-style keyboard. Parallel Port Connects to a 25-pin parallel device. Expansion Connector Provides a 75-pin connector to attach the optional NEC Docking Station 6000 Plus, MiniDock 6000 or PortBar 6000. Monitor Port Connects to a 15-pin external CRT. Serial Port Connects to an RS-232C device.

  • Page 44: Power Sources

    The following sections summarize the power sources. Using the AC Adapter Use the AC adapter and power cable that came with the NEC Versa to run the computer on alternating current (AC) power, or to recharge the battery pack. Use the AC adapter when- ever a wall outlet is nearby.

  • Page 45: Using The Main Battery Pack

    The battery pack is easy to install and remove. Checking Battery Power Levels The NEC Versa system integrates two tools to help the user keep track of the main (and an optional) battery's power level. These include the battery icon located in the tray on the taskbar, and the PowerGauge utility for Windows for Workgroups and Windows 95 and PowerProfiler for Windows NT.

  • Page 46: What To Do When Battery Power Gets Low

    Li-Ion battery. Leave the battery pack in the system and connect your NEC Versa to the AC adapter and a wall outlet. If you connect the system to AC power and continue to use it, the battery recharges in approximately 2 hours.

  • Page 47: Replacing The Battery Pack

    T Make sure the battery is properly installed in the battery bay. Replacing the Battery Pack Replace the battery pack installed in your NEC Versa system as follows. NOTE Use Li-Ion batteries in the NEC Versa computer for which they are designed. Also, in- stalling another manufacturer’s battery, or using...

  • Page 48: Removing The Cover

    2-8 Setup and Operation Save your files, exit Windows, and press the Suspend button or turn off system power. Close the LCD and turn the system over. Release the battery cover latch and slide the battery bay cover away from the system.

  • Page 49: Inserting The Battery Pack

    Setup and Operation Insert the new battery as follows: Locate the alignment groove on the end of the battery opposite the terminals. Locate the alignment tab inside the battery bay at the end opposite the termi- nals. Fit the battery alignment groove over the tab inside the bay. Lower the battery into the battery compartment, pressing gently to secure the terminal connections.

  • Page 50: Battery Precautions

    Adhere to the following precautions when recharging the Li-Ion battery. Read the instructions that came with the battery charger before charging the bat- tery. Use only the NEC battery charger designed for your NEC Versa battery type. Different NEC Versa models require different batteries and battery chargers.

  • Page 51: Nec Versabay Ii Battery And Adapter Kit

    . Or, slide the brightness control to a dimmer level. Using the DC Car Adapter Another way to power the NEC Versa is via car battery power using the optional DC car adapter. Connect the system to the optional DC car adapter as follows.

  • Page 52: Operating Controls

    2-12 Setup and Operation OPERATING CONTROLS The following section describes system controls, the LEDs, and function keys. Refer to Figure 2-10 to locate system controls and switches. Table 2-2 describes the controls. Figure 2-10 Keyboard Panel LEDs and Controls Table 2-2 Controls and Switch Functions Control Function LCD Status Bar...

  • Page 53: Lcd Status Bar

    Setup and Operation 2-13 LCD Status Bar The NEC Versa status bar is located in the upper center of the keyboard panel. Figure 2-11 shows the status bar. Figure 2-11 Status Bar Location Status Icons The NEC Versa uses ten icons to let the user determine system status, as follows.

  • Page 54: Function Keys (Fn Keys)

    327x connections. Smart Power Switch Provides an automatic feature that prevents you from accidentally powering off the NEC Versa, and losing your data while your system is in Suspend mode. The smart power switch senses that the system is in Suspend mode and prevents you from directly powering off the system when you press the Power button.

  • Page 55: Setting Switches

    Switch 2, Password Override Switch — The default setting is “OFF.” For exam- ple, if you forget your password and cannot access the data on your NEC Versa, change the setting to “ON” and your current password dissolves. To enter a new password, reset the switch to “OFF,” and follow the instructions in Chapter 3, “Using Setup,”...

  • Page 56: Updating The System Bios

    Switch 6 — Reserved for factory use. Updating the System BIOS Use the following steps to update your NEC Versa 6220/30/60 system BIOS with the BIOS Update Diskette (BUD). Specifically, the BIOS is the code transmitted onto your system’s microprocessor, or central processing unit (CPU).

  • Page 57: Changing Switch Settings

    Locate and remove the two Phillips-head screws on the bottom of the Versa 6220/30/60 that secure the speaker caps. Put the screws in a safe place for reassembly. Figure 2-13 Locating the Speaker Cap Screws Turn the NEC Versa notebook over and open the LCD panel. Figure 2-14 Removing the Speaker Caps...

  • Page 58: Lifting The Keyboard

    2-18 Setup and Operation Locate the two speaker caps, slide each one towards the outside edge of the sys- tem, and remove them. Gently lift up the edge of the keyboard nearest the LCD and slide the keyboard towards the LCD screen to release the tabs that secure it. CAUTION Be careful not to disconnect the keyboard or keyboard cable entirely from the system.

  • Page 59: Dip Switches

    Setup and Operation 2-19 Carefully turn over the keyboard and place it face down on the VersaGlide. Be careful not to twist or disconnect the keyboard cable. Locate the dip switch block. Using a fine tipped object, change the Dip Switch 1 setting to Off.

  • Page 60: Performing The Bios Update

    2-20 Setup and Operation Figure 2-18 Reassembling the System Slide the speaker caps back onto the system. Close the LCD panel and turn the system upside down. Replace the speaker cap screws. Your system is now ready for the BIOS update. Continue to the next section to update the BIOS.

  • Page 61: Power-On Self-Test (Post)

    Enter Power off your computer and remove the diskette. Now power on your com- puter, you will now have the latest NEC Versa 6220/30/60 computer BIOS revi- sion level. When the update is complete, follow the instructions in the previous section and reset dip switch 1 back to the ON position.

  • Page 62: Post Errors

    2-22 Setup and Operation POST Errors Error messages will appear during POST when configuration information does not match the settings stored in memory. Error messages will also appear if the system loses the con- figuration information due to hardware failure. Refer to Table 2-4 for a description of POST error messages.
  • Page 63 Setup and Operation 2-23 Table 2-4 POST Error Messages (cont’d) Message What To Do DMA #2 Error Error in the second DMA channel. Contact your NECCSD service representative for service. FDD Controller The BIOS cannot communicate with the floppy disk Failure controller.

  • Page 64: Beep Codes

    2-24 Setup and Operation Beep Codes are listed in the table that follows. Table 2-5 Beep Codes Number Of Beeps Error Description Refresh Failure The memory refresh circuitry on the motherboard is faulty. Parity Error Parity error in the first 64 KB of memory.

  • Page 65: Setup Utility

    Setup and Operation 2-25 SETUP UTILITY The Setup utility is a ROM-based program. It is functional when enabled (factory default). Setup automatically detects current system parameters during the power-on self-test (POST), described in the previous section. It also provides the following functions: sets date and time signals any hardware discrepancies during POST via error messages verifies that any optional memory that you installed was installed correctly...

  • Page 66: Setup Utility Main Menu

    , the system displays the Setup Main Menu screen, similar to the following. AMIBIOS HIFLEX SETUP UTILITY – VERSION 1.11 (C)1996 American Megatrends, Inc. All Rights Reserved NEC Versa XXXX BIOS Version XXXXXX Standard CMOS Setup Advanced CMOS Setup Power Management Setup...

  • Page 67: Looking At Screens

    Setup and Operation 2-27 Looking at Screens Setup screens have three areas as shown next. AMIBIOS SETUP – ADVANCED CMOS SETUP (C)1996 American Megatrends, Inc. All Rights Reserved Plug and Play Aware O/S Auto Select the boot configuration of AMIBIOS. Yes indicates BootUp USB Configuration Disabled the system will boot to a...

  • Page 68: Using Keys

    2-28 Setup and Operation Using Keys The following table lists Setup keys and their functions. Table 2-6 Setup Key Functions What It Does Moves the cursor between the displayed parameters. PgUp/PgDn Modifies the current parameter settings. For some parameter settings, moves the cursor between the subfields.

  • Page 69: Setup Parameters

    Setup and Operation 2-29 Table 2-7 Setup Parameters Parameter Default Setting Alternate Setting(s) Standard CMOS Setup mm/dd/yyyy Date hh/mm/ss Time 1.44 MB, 3 1/2 Not installed, 1.2 MB 5 1/4 Diskette Drive A 1.44 MB, 3 1/2 Not installed, 1.2 MB 5 1/4 Diskette Drive B* Enabled Disabled...
  • Page 70 2-30 Setup and Operation Table 2-7 Setup Parameters (cont’d) Parameter Default Setting Alternate Setting(s) Power Management Setup ACPI Aware O/S Power Management Under AC Longest Life High Perform/Custom /Off Power Savings Level 2 min. 5/30/45 sec; 1/2/4/6/8/10/15 min.; Off Hard Disk Timeout** 2 min.

  • Page 71: Bios Setup Menus

    When you select the Standard CMOS Setup screen you will see system Time and system Date parameters, as well as drive parameters. Date — Set your NEC Versa’s calendar month, day and year. The calendar clock is year 2000-compliant. These settings remain in memory even after you turn off system power.

  • Page 72: Advanced Cmos Setup

    Power Management Setup Your NEC Versa uses the Advanced Configuration and Power Interface (ACPI) which en- ables the operating system to manage the power given to each attached device and to turn off a device when not in use. In addition, ACPI enables manufacturers to develop comput- ers that automatically power up with a touch to the keyboard.
  • Page 73 In Suspend, after a specified time of system inactivity, your NEC Versa goes into Suspend or STF, based on the se- lection. All your data is automatically recovered from where you left off when you Resume.

  • Page 74: Boot Device Setup

    2-34 Setup and Operation Suspend Warning Tone — Specifies whether the system warning tone sounds when Suspend mode starts. It is best to keep this option enabled. Modem Ring Resume — Lets you choose whether the system resumes automati- cally from suspend mode when an external modem receives a ring signal. Wake Up from Suspend Alarm/Resume Alarm Time —...

  • Page 75: Other Bios Setup Options

    Exit Without Saving — Reverts to previously selected settings and exits Setup. Password Protection Your NEC Versa supports a password for system security on several levels. Once you set a password, you must enter it before you can enter BIOS Setup, access the system at startup, or resume from suspend, depending on your configuration selection.

  • Page 76: Using The Save To File (Stf) Feature

    STF protects the integrity of your working files. For example, if you are called away from your NEC Versa and Suspend mode is selected with auto Save to File active, your system automatically goes into Suspend mode. After 30 minutes, if you don’t return, your working environment is saved to a special file on your hard disk.

  • Page 77: Section 3 Troubleshooting

    Section 3 Troubleshooting This section focuses on providing you with some information on basic troubleshooting as well as how to translate some system error messages. QUICK TROUBLE SHOOTING This section summarizes problems that may develop during system operation and lists sug- gested corrective actions.
  • Page 78 If the system does not resume, check that Auto Play is disabled. See “Changing the Auto Play Setting” in Chapter 4 for details. The NEC Versa may be connected to a docking station. Some power management functions do not work when the NEC Versa is docked.

  • Page 79: Start-Up Problems

    Follow the instructions. If you see other error messages, the hardware might need repair. NOTE When the NEC Versa detects an error related to display devices, it cannot display on either the LCD or a CRT. The system warns you...

  • Page 80: Post Error Messages

    Troubleshooting POST Error Messages The NEC Versa 6220/30/60 notebook computer has a built-in checking program that auto- matically tests its components when you turn the system power on. This diagnostic test is called the Power-On Self-Test (POST). If the system finds a problem during the POST, the system displays an error message or emits a series of beep signals.
  • Page 81 Troubleshooting Table 3-2 POST Error Messages (cont’d) Message What To Do FDD Controller The BIOS cannot communicate with the floppy disk controller. Failure Contact your NECCSD service representative to check all appropriate connections. HDD Controller The BIOS cannot communicate with the hard disk drive controller. Failure Contact your NECCSD service representative to check all appropriate connections.
  • Page 82 Troubleshooting Table 3-3 Beep Codes Number of Beeps Error Description Refresh Failure The memory refresh circuitry on the motherboard is faulty. Parity Error Parity error in the first 64 KB of memory. Base 64 KB Memory Memory failure in the first 64 KB. Failure Timer Not Operational Memory failure in the first 64 KB of memory...

  • Page 83: Helpful Questions

    Troubleshooting HELPFUL QUESTIONS Here are some helpful questions to ask when troubleshooting the notebook: Is there any external power source connected to the computer? Is the battery fully charged? Is the computer turned on and the Power LED activated? Are the LCD display controls set to the minimum level? Is the LCD display switched to the external monitor? Are all cables and devices connected properly and securely? Are all needed device drivers installed properly?

  • Page 84: Section 4 Field Service Guidelines

    Section 4 Field Service Guidelines This section contains preventive and corrective maintenance procedures for the NEC Versa 6220/30/60 notebook computers. The first part of the section describes cleaning procedures and preferred handling proce- dures for sensitive components (for example disk drives, batteries).

  • Page 85: Cleaning The Notebook's Interior

    Field Service Guidelines Cleaning the Notebook’s Interior When servicing the inside of the notebook, remove dust and other foreign particles from in- side the system unit as follows. Remove the top cover and keyboard using the disassembly procedures discussed later in this section. Dust or vacuum (with a rubber-tipped nozzle) the inside of the system unit par- ticularly the motherboard surface.

  • Page 86: Handling The Battery Packs

    Make sure to leave the computer's cover open for about ten minutes while the heat disperses, before closing the LCD. REQUIRED TOOLS AND EQUIPMENT All NEC Versa corrective maintenance procedures can be performed using the following tools: Tweezers Small flat-head screwdriver...

  • Page 87: Disassembly And Reassembly

    For complete disassembly of the system unit, follow the disassembly order listed in Table 4-1. To reassemble, follow the table in reverse order. Table 4-1 NEC Versa 6220/30/60 Disassembly Sequence Sequence Part See Page...

  • Page 88: Hard Disk Drive

    Field Service Guidelines Hard Disk Drive To disassemble the entire NEC Versa computer, start by removing the hard disk drive as follows. NOTE NEC Versa hard disk drives can be used in other NEC notebook computers such as the NEC Versa 2000 and 4000 Series systems.

  • Page 89: Removing The Hard Disk Drive

    Field Service Guidelines Remove the hard disk drive as follows: Using your fingers, press down on the hard disk drive at the end closest to the connector. While maintaining pressure, slide the drive towards the front of the system. CAUTION Do not lift the drive out of the system before re- leasing it from the system connector.

  • Page 90: Diskette Drive

    Field Service Guidelines Diskette Drive Remove the diskette drive as follows. Make sure the NEC Versa is powered off, all options are disconnected, and the LCD panel is closed. Turn the system upside down with the front facing you. Locate the VersaBay II release latches on the bottom of the unit.

  • Page 91: Removing The Standard Diskette Drive

    Main Battery Pack (Li-Ion Type) Remove the main battery pack as follows. NOTE Use Li-Ion batteries in the NEC Versa computer for which they are designed. Also, in- stalling another manufacturer’s battery, or using a combination of very old and new batteries can deteriorate battery and equipment performance.

  • Page 92: Removing The Battery Compartment Cover

    Field Service Guidelines Release the battery cover latch and slide the battery bay cover away from the system. Figure 4-5 Removing the Battery Compartment Cover Place a finger in the notch on the battery and lift the battery out of the system. NOTE Always lift the battery out of the system by the notch.

  • Page 93: Removing The Keyboard

    Make sure the system is powered off and that no peripheral devices are attached. Locate and remove the two Phillips-head screws on the bottom of the NEC Versa that secure the speaker caps. Put the screws in a safe place for reassembly.

  • Page 94: Lifting Up The Keyboard

    Carefully turn over the keyboard and place it face down on the VersaGlide. Mem- ory Upgrades do not require disconnecting the keyboard ribbon cable from the graph board. To disassemble the NEC Versa further you need to disconnect the keyboard ribbon cable at P15 and remove the keyboard.

  • Page 95: Memory Upgrade

    Figure 4-10 Positioning the Keyboard Memory Upgrade The NEC Versa 6220/30/60 notebook comes standard with 32 megabytes (MB) of random access memory (RAM). You can increase system memory to a maximum of 128 MB. The RAM combinations possible are 32, 48, 64, 96 and 128 MB depending on which two of the listed dual inline memory modules (DIMM) are used.

  • Page 96: Dimm Features

    Field Service Guidelines 4-13 Install DIMMs as follows: Remove the keyboard as described in the preceding section. Locate the lock notches and alignment key on the DIMM. Figure 4-11 DIMM Features Locate the DIMM expansion port. Hold the DIMM at a 45 degree angle and align the DIMM contacts with the socket in the system.

  • Page 97: Removing An Installed Dimm

    4-14 Field Service Guidelines If you are replacing a DIMM and need to remove one that is already installed, do so as follows: Press the locking tabs away from the sides of the DIMM and hold while gently lifting on the edge of the DIMM. When the edge of the DIMM pops up and is at approximately a 60 degree an- gle, pull the DIMM from the socket.

  • Page 98: Lcd And Top Cover

    Field Service Guidelines 4-15 LCD and Top Cover Remove the LCD and top cover as follows. Perform the previous disassembly process as described. Remove the bottom base unit cover as follows. Turn the computer over with the VersaBay II slot facing towards you. Locate the 10 screws that secure the bottom base unit cover.
  • Page 99 4-16 Field Service Guidelines Figure 4-15 Location of Three Screws Using a flat-head screwdriver, carefully detach the bottom base unit cover from the top cover. To lift off the top cover, place your left hand in the PC cards slot bay, and pull the left corner of the system upward with your right hand.
  • Page 100 Field Service Guidelines 4-17 Disconnect the LCD cables from connector P6 on the Graph board. Also discon- nect the speaker cables (P17) and VersaGlide cables (P14). Figure 4-16 Separating Top Cover from Base Unit...

  • Page 101: Versaglide

    4-18 Field Service Guidelines VersaGlide Remove three screws on the underside of the top cover to remove the VersaGlide. Figure 4-17 Removing the VersaGlide...

  • Page 102: Lcd Status Bar And Power Button

    Field Service Guidelines 4-19 LCD Status Bar and Power Button Remove the LCD status bar and Power button as follows. Remove the keyboard, LCD and top cover as previously described. When the LCD and top cover are removed the Power button sets unattached on the Graph board over the Power switch.

  • Page 103: Bridge Battery, Cmos Battery, Buzzer

    4-20 Field Service Guidelines Bridge Battery, CMOS Battery, Buzzer Remove the bridge battery, CMOS battery, and/or buzzer (speaker) as follows. Remove the following as previously described: top cover keyboard LCD status bar and Power button To remove the bridge battery disconnect the cable from connector P11 on the Graph board and remove the bridge battery.

  • Page 104: Sound Board And Microphone

    Field Service Guidelines 4-21 Sound Board and Microphone Remove the sound board as follows. Remove the following as previously described: top cover keyboard LCD status bar and power button Disconnect the microphone cable at connector (P3) and the ribbon cable at con- nector P6 on the sound board.
  • Page 105 4-22 Field Service Guidelines Figure 4-20 Removing IR Assembly and Graph Board...

  • Page 106: Cpu Assembly

    Field Service Guidelines 4-23 CPU Assembly Remove the CPU assembly from the graph board as follows. Remove the Graph board as previously described: top cover keyboard LCD status bar and Power button Sound Board Graph Board. Disconnect the fan cable from connector P18. Remove insulator sheet from CPU and fan assembly.

  • Page 107: I/O Board

    4-24 Field Service Guidelines Figure 4-21 Removing the CPU Board from the Graph Board I/O Board Remove the I/O board as follows. Remove the following as previously described: top cover keyboard LCD status bar Sound board Bridge battery, CMOS battery, buzzer Graph board.

  • Page 108: Illustrated Parts Breakdown

    ILLUSTRATED PARTS BREAKDOWN The next section contains the NEC part numbers and illustrated parts breakdown (IPB) fig- ure for the NEC Versa. The following figure shows the system exploded view diagram, or IPB. Table 4-3 lists field-replaceable parts and corresponding part numbers.
  • Page 109 4-26 Field Service Guidelines Figure 4-23 NEC Versa 6220/30/60 Illustrated Parts Breakdown...
  • Page 110 Field Service Guidelines 4-27 Table 4-3 NEC Versa 6220/30/60 Series Field-Replaceable Parts Item Part Number 1. Battery Compartment Cover (Cap) 136-240832-103A 2. Bottom Base Assembly 136-242123-001A 3. PCMCIA Card Cap Assembly 136-240835-101A 4. Connector Cap Assembly 136-240833-101A 5. Docking Station Cap Assembly 136-240834-101A 6.
  • Page 111 4-28 Field Service Guidelines Table 4-3 NEC Versa 6220/30/60 Field-Replaceable Parts (cont’d) Items Not Shown on IPB Part Number AC Power Cord-U.S. 808-741299-001A AC Power Cord-GERM 808-741300-001A AC Power Cord-U.K. 808-741301-001A AC Power Cord-AUSTRALIA 808-741303-001A AC Adapter 808-891864-003A Cable 13.3’ XGA Assembly...

  • Page 112: Service Information

    User’s Guide (Germany) 819-200279-401 Volume Knob 136-629500-101A SERVICE INFORMATION NEC service and information telephone numbers are listed in Table 4-4. Table 4-4 NEC Service and Information Telephone Numbers Service Call To order NECCSD spare parts In the U.S., call 1(800) 632-4525 To order options in the U.S.

  • Page 113: Technical Support

    Field Service Guidelines TECHNICAL SUPPORT NECCSD Customer Service Response Center provides an E-mail service for Internet users. Technical questions regarding NEC products can be sent over the Internet system to the Center. The Internet address is as follows: tech-support@neccsd.com If it is more convenient, questions may also be faxed to the Customer Service Response Center.
  • Page 114 Field Service Guidelines 4-31 Check that the fax machine is on. Locate the document part number. Using a touch-tone telephone, call 1-888-329-0088 (U.S. and Canada only). For international use, enter the international long distance access number, the U.S. telephone number, and the U.S. extension (1-978-635-6090). Listen to the instructions provided by the automated attendant.

  • Page 115: Appendix A Connector Locations And Pin Assignments

    Appendix A Connector Locations and Pin Assignments Figure A-1 and Table A-1 show Graph board connectors. The remaining tables provide pin assignments for additional system connectors. Figure A-1 Graph Board Layout...

  • Page 116: I/O Board Layout

    Connector Locations and Pin Assignments Table A-1 Graph Board Connectors Connector Description LCD Screen P7, P8 DIMM Connectors LCD Status Bar Infrared Assembly Connector Bridge Battery Buzzer CMOS Battery VersaGlide Assembly Connector Keyboard Speaker Connector Sound Board VersaBay II Power Switch Suspend Switch Figure A-2 I/O Board Layout...
  • Page 117 Connector Locations and Pin Assignments Table A-2 I/O Board Connectors Connector Description Graph Board Connector Graph Connector (opposite side) Hard Drive Connector Optional Battery Connector VersaBay II Connector Main Battery Connector Serial Port Connector External Monitor Expansion Connector Parallel Port PS/2 Keyboard/Mouse Connector AC Adapter Connector TV Output Jack...
  • Page 118 Connector Locations and Pin Assignments Table A-5 CRT Connector Pin Assignments Signal Green Blue OPT1 Ground Ground Ground Ground +5V PnP VESA Vcc Ground OPT2 PnP VESA Data Horizontal Sync Vertical Sync PnP VESA Clock Table A-6 Parallel Printer Pin Assignments Signal - Strobe Data Bit 0...
  • Page 119 Connector Locations and Pin Assignments Table A-6 Parallel Printer Pin Assignments Signal - Auto Feed XT - Error - Initialize - Select In 18 -25 Ground Table A-7 Power Connector Signal Ground DCSYS DCCHG Table A-8 Hard Disk Drive Connector Signal HDD Access LED Chip Select 0...
  • Page 120 Connector Locations and Pin Assignments Table A-8 Hard Disk Drive Connector Signal IO Channel Ready MS Select IO Write I/O Read Not Used Data0 Data1 Data15 Data14 Data2 Data13 Data3 Not Used Data12 Ground Data4 Ground Data4 Ground Data5 Ground Data10 Ground Data6...

  • Page 121: Appendix B Video Modes

    Appendix B Video Modes The following tables list NEC Versa system video modes. Table B-1 LCD Display Mode Setting (1024x768 TFT Color LCD and Simultaneous CRT Display) Standard Video Mode Mode Display Pixel Display Font Video Mode Type Mode Resolution...
  • Page 122 Video Modes Table B-2 Frequency Table for Standard Video Mode Display Mode Dot Clock (MHz) Horiz. Freq. (KHz) Vert. Freq. (Hz) LCD Only Mode 48.3 Simultaneous Mode 48.3 Table B-3 Expanded Video Mode Mode Memory Pixel Display Font Video Mode Type Resolution Color...
  • Page 123 Video Modes Table B-4 Frequency Table of Extended Video Mode Dot Clock Horizontal Vertical Display Mode (MHz) Frequency (KHz) Frequency (Hz) LCD Only Mode 48.3 Simultaneous Mode 48.3 Table B-5 CRT Display Mode Setting (CRT-Only Display) Horiz. Vert. Video Mode Display Pixel Display...
  • Page 124 Video Modes Table B-6 Extended Video Mode Horiz. Vert. Video Mode Memory Pixel Display Font Clock Freq. Freq. Memory Mode Type Resolution Color Fonts Size (MHz) (KHz) (Hz) (KB) Graph* Pack Pix 640x480 80x30 8x16 25.175 31.5 31.5 37.5 43.3 Graph* Pack Pix 640x400...
  • Page 125 Video Modes Table B-7 Panning Video Mode for (1024x768 TFT Color LCD and Simultaneous CRT Display) Horiz. Vert. Video Mode Memory Pixel Display Font Clock Freq. Freq. Memory Mode Type Resolution Color Fonts Size (MHz) (KHz) (Hz) (KB) Graph* Pack Pix 1024x768 128x48 8x16...
  • Page 126 Index Custom settings, power management, 2-33 adapter, 2-4 power port, 1-9 Accessing dip switches, 2-16 DC car adapter, 2-11 setup, 2-25 Default power management settings, 1-24 Active mode, 1-23 Dip switches, 2-16 Automatic power saving features, 1-22 Disassembly guidelines, 4-4 Diskette controller, serial interface, parallel interface, 1-19...
  • Page 127 AC, 2-33 Model configurations, 1-1 Custom settings, 2-33 Monitor port, 1-12 Power-on self test (POST), 2-21 Mouse port, 1-11 Problem checklist, 3-1 Product information, 4-30 NEC Versa disassembly sequence, 4-4 NEC Versa video modes, B-1 Quick troubleshooting, 3-1 NTSC signal, 1-9...
  • Page 128 Index-3 sound board, 4-21 status bar, 4-19 Recharging the battery, 2-6 VersaGlide, 4-19 Replacing the battery pack, 2-7 icons, 2-13 ROM BIOS, 1-18 System date, 2-31 parameters, 2-21 Save to File setup, 2-1 benefits, 2-36 specifications, 1-25 feature, 2-36 time, 2-31 Serial video, 1-16 interface, 1-17...
  • Page 129 This product is in conformity with the protection requirements of EC Council Directive 89/336/EEC on the approximation of laws of the Member States relating to electro-magnetic compatibility. This product satisfied the Class B limits of EN 55022. NEC Computer Systems Division, Packard Bell NEC, Inc. 1414 Massachusetts Avenue...

  • Page 130: Battery Replacement

    A lithium CMOS clock battery in your computer maintains system configuration information. In the event that the battery fails to maintain system configuration information, NEC recommends that you replace the battery. Have an authorized NEC service representative replace the battery.

This manual is also suitable for:

Versa 6260Versa 6230

Table of Contents