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IBM NetVista A20 Quick Reference
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IBM NetVista A20 Quick Reference

IBM NetVista A20 Quick Reference

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  • Page 1 Quick Reference...
  • Page 3 Quick Reference...
  • Page 4 Note Before using this information and the product it supports, be sure to read “Safety Information” on page iii and “Appendix. Product warranty and notices” on page 23. Third Edition (February 2001) © Copyright International Business Machines Corporation 2000. All rights reserved. US Government Users Restricted Rights –...

  • Page 5: Safety Information

    Safety Information DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
  • Page 6 v Branchez sur des socles de prise de courant correctement câblés tout équipement connecté à ce produit. v Lorsque cela est possible, n’utilisez qu’une seule main pour connecter ou déconnecter les câbles d’interface.; v Ne mettez jamais un équipement sous tension en cas d’incendie ou d’inondation, ou en présence de dommages matériels.

  • Page 7: Lithium Battery Notice

    Lithium battery notice CAUTION: Danger of explosion if battery is incorrectly replaced. When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed Do not: v Throw or immerse into water v Heat to more than 100°C (212°F)

  • Page 8: Laser Compliance Statement

    v Do not use the telephone to report a gas leak in the vicinity of the leak. Consignes de sécurité relatives au modem Lors de l’utilisation de votre matériel téléphonique, il est important de respecter les consignes ci-après afin de réduire les risques d’incendie, d’électrocution et d’autres blessures : v N’installez jamais de cordons téléphoniques durant un orage.
  • Page 9 DANGER Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. DANGER: Certains modèles d’ordinateurs personnels sont équipés d’origine d’une unité de CD-ROM ou de DVD-ROM. Mais ces unités sont également vendues séparément en tant qu’options.
  • Page 10 viii Quick Reference...

  • Page 11: Table Of Contents

    Contents Safety Information . . iii Lithium battery notice . Modem safety information Laser compliance statement . . vi Information resources . xi Chapter 1. Setting up your computer Selecting a location for your computer . Arranging your workspace Comfort . Glare and lighting Air circulation .
  • Page 12 Other services . 20 Purchasing additional services . . 21 Appendix. Product warranty and notices. . 23 Warranty Statements . . 23 IBM Statement of Limited Warranty for United States, Puerto Rico, and Canada (Part 1 - General Terms) . 23 IBM Statement of Warranty Worldwide except Canada, Puerto Rico, Turkey, United States (Part 1 - General Terms) .

  • Page 13: Information Resources

    Information resources This publication is intended to provide the information necessary to install ® your IBM computer and start the operating system. This publication also includes basic troubleshooting, software recovery procedures, and information about where to call for help and service. More information about your computer is available by using Access IBM on your desktop to link to the following topics: v Using your computer...
  • Page 14 Quick Reference...

  • Page 15: Chapter 1. Setting Up Your Computer

    Chapter 1. Setting up your computer Before you begin, be sure to read “Safety Information” on page iii. Use these instructions to set up your computer. Selecting a location for your computer Make sure you have an adequate number of properly grounded electrical outlets for all devices.

  • Page 16: Glare And Lighting

    Adjust the monitor so that the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 in.), and position it so that you can view it without having to twist your body.

  • Page 17: Connecting Computer Cables

    Connecting computer cables Use the following steps to set up your computer. Look for the small icons on the following pages, and on the back of your computer. If your computer cables and connector panel have color-coded connectors, match the color of the cable end with the color of the connector. For example, match a blue cable end with a blue panel connector, a red cable end with a red connector, and so on.

  • Page 18: Turning On Power

    7. Connect any universal serial bus (USB) device cables to the USB connectors. 8. Connect external audio device cables, such as speakers, microphone, or headphone cable to the appropriate connector (available on some models only.) 9. For models with a modem, connect the phone-line cable to the modem connector.

  • Page 19: Finishing The Software Installation

    If you experience any problems during startup, refer to “Chapter 3. Getting information, help, and service” on page 17. Finishing the software installation After you start the computer for the first time, follow the instructions on the screen to complete the software installation. If you do not complete the software installation the first time the computer is turned on, unexpected results might occur.

  • Page 20: Other Operating Systems

    Other operating systems If you install your own operating system, follow the instructions that come with your operating system CDs or diskettes. Remember to install all device drivers after you install your operating system. Installation instructions are provided with or on the CDs or diskettes, or in the README files. Shutting down the computer When you are ready to turn off your computer, always follow the shut down procedure.

  • Page 21: Accessing And Printing The User Guide

    Accessing and printing the User Guide The User Guide for your computer has information about installing optional hardware. This Portable Document Format (.PDF) file can be accessed through Access IBM on your desktop. It can be viewed using Adobe Acrobat Reader and printed for use when installing optional hardware.
  • Page 22 Quick Reference...

  • Page 23: Chapter 2. Troubleshooting And Software Recovery

    Chapter 2. Troubleshooting and software recovery If you are having a problem with your computer, this chapter describes some basic troubleshooting and software recovery tools. Go to Access IBM on your desktop for more information about troubleshooting or diagnosing a problem. Basic troubleshooting Symptom Action...

  • Page 24: Error Codes

    Symptom Action The keyboard does not Verify that: work (no keys are v The computer and monitor are turned on and the working). brightness and contrast controls are set correctly. v The keyboard is securely connected to the keyboard connector on the computer. v No keys are stuck.

  • Page 25: Troubleshooting Procedures

    – If the operating system starts when you turn on your computer, use Access IBM to run the IBM Enhanced Diagnostics and see the online troubleshooting procedures. – If the operating system will not start, have the computer serviced. Code Description Action The battery is defective.

  • Page 26: Software Recovery

    Software recovery Use this section if you have to recover your operating system. Attention: For most computers, the Product Recovery program is on a separate, hidden, hard disk drive partition. Do not delete or alter this partition. If this partition becomes damaged or altered, see “Chapter 3. Getting information, help, and service”...

  • Page 27: Changing The Startup Sequence

    1. If you are recovering your software using a Product Recovery CD, insert the CD into the CD drive and continue at the next step. If you are using the Product Recovery program on the hard disk, continue at the next step. 2.

  • Page 28: Ibm Enhanced Diagnostics

    5. Under Primary Startup Sequence, select First Startup Device. 6. Note the device currently selected as the first startup device and write it down for future reference. You must restore this setting when you finish. 7. Select CDROM. 8. Select Exit. 9.

  • Page 29: Creating An Ibm Enhanced Diagnostic Diskette

    5. From the System Utilities menu, select Run Diagnostics. The IBM Enhanced Diagnostics Program starts. When you are finished running diagnostics, you will be returned to the Product Recovery program main menu. 6. Restart the computer. Creating an IBM Enhanced Diagnostic diskette To create an IBM Enhanced Diagnostics diskette from the Product Recovery program: 1.
  • Page 30 Quick Reference...

  • Page 31: Chapter 3. Getting Information, Help, And Service

    Chapter 3. Getting information, help, and service If you need help, service, technical assistance, or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

  • Page 32: Getting Help And Service

    You can call the IBM Automated Fax System 24 hours a day, 7 days a week. Follow the recorded instructions, and the requested information will be sent to your fax machine. In the U.S. and Canada, to access the IBM Automated Fax System, call 1-800-426-3395.
  • Page 33 v Replacement or use of non-IBM parts or nonwarranted IBM parts Note: All warranted parts contain a 7-character identification in the format IBM FRU XXXXXXX. v Identification of software problem sources v Configuration of BIOS as part of an installation or upgrade v Changes, modifications, or upgrades to device drivers v Installation and maintenance of network operating systems (NOS) v Installation and maintenance of application programs...

  • Page 34: Other Services

    Country Telephone number Austria Österreich 01-24 592 5901 Belgium - Dutch Belgie 02-210 9820 Belgium - French Belgique 02-210 9800 Canada Toronto only 416-383-3344 Canada Canada - all other 1-800-565-3344 Denmark Danmark 35 25 02 91 Finland Suomi 09-22 931 840 France France 02 38 55 74 50...

  • Page 35: Purchasing Additional Services

    v In Europe, call 44-1475-893638 (Greenock, U.K.). v In Australia and New Zealand, call 61-2-9354-4171. v In all other countries, contact your IBM reseller or IBM marketing representative. IBM Integrated Technology Services offers a broad range of information technology support, implementation, and management services. For more information about these services, refer to the Integrated Technology Services Web site at http://www.ibm.com/services/its/.
  • Page 36 Quick Reference...

  • Page 37: Appendix. Product Warranty And Notices

    Appendix. Product warranty and notices This appendix includes product warranty and other notices. Warranty Statements The warranty statements consist of two parts: Part 1 and Part 2. Part 1 varies by country. Part 2 is the same for both statements. Be sure to read both the Part 1 that applies to your country and Part 2.
  • Page 38 Machine - Types 6279, 6280, 6286, 6565, 6584, and 6594 Warranty period* - Parts: Three (3) years Labor: Three (3) years Machine - Types 6266, 6268, 6270, 6278, 6288, 6344, 6345, 6563, 6564, and 6574 Warranty period* - Parts: Three (3) years Labor: One (1) year** Machine - Types 2193, 2194, 2196, 2197, 2274, 2284, and 6276 Warranty period* - Parts: One (1) year Labor: One (1) year **IBM will provide warranty service without charge for:...
  • Page 39 THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
  • Page 40 Any feature, conversion, or upgrade IBM or your reseller services must be installed on a Machine which is 1) for certain Machines, the designated, serial-numbered Machine and 2) at an engineering-change level compatible with the feature, conversion, or upgrade. Many features, conversions, or upgrades involve the removal of parts and their return to IBM.

  • Page 41: Ibm Statement Of Warranty Worldwide Except Canada, Puerto Rico, Turkey, United States (Part 1 - General Terms)

    (including fundamental breach, negligence, misrepresentation, or other contract or tort claim), IBM is liable for no more than 1. damages for bodily injury (including death) and damage to real property and tangible personal property; and 2. the amount of any other actual direct damages, up to the greater of U.S. $100,000 (or equivalent in local currency) or the charges (if recurring, 12 months’...
  • Page 42 Machine - Types 6279 and 6286 Warranty period* - Parts: Three (3) years Labor: Three (3) years Machine - Types 6565, 6584, and 6594 Warranty period* v Bangladesh, China, Hong Kong, India, Indonesia, Malaysia, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, and Vietnam - Parts: Three (3) years Labor: One (1) year ** v Japan - Parts: One (1) year Labor: One (1) year v All other countries/regions not listed - Parts: Three (3) years Labor: Three (3) years...
  • Page 43 If a Machine does not function as warranted during the warranty period, and IBM or your reseller are unable to either 1) make it do so or 2) replace it with one that is at least functionally equivalent, you may return it to your place of purchase and your money will be refunded.
  • Page 44 them to, conformance with their Specifications. IBM or your reseller will inform you of the available types of service for a Machine based on its country of installation. IBM may repair the failing Machine or exchange it at its discretion. When warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes yours.

  • Page 45: Part 2 - Worldwide Country-Unique Terms

    Production Status Each IBM Machine is manufactured from new parts, or new and used parts. In some cases, the Machine may not be new and may have been previously installed. Regardless of the Machine’s production status, IBM’s appropriate warranty terms apply. Limitation of Liability Circumstances may arise where, because of a default on IBM’s part or other liability, you are entitled to recover damages from IBM.
  • Page 46 Extent of Warranty: The following replaces the first and second sentences of this Section: The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification, unsuitable physical or operating environment, operation in other than the Specified Operating Environment, improper maintenance by you, or failure caused by a product for which IBM is not responsible.
  • Page 47 The terms of this Statement of Warranty apply to Machines purchased from an IBM reseller. If you purchased this Machine from IBM, the terms and conditions of the applicable IBM agreement prevail over this warranty statement. Warranty Service If you purchased an IBM Machine in Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or United Kingdom, you may obtain warranty service for that Machine in any of...
  • Page 48 The warranty for an IBM Machine covers the functionality of the Machine for its normal use and the Machine’s conformity to its Specifications. The following paragraphs are added to this Section: The minimum warranty period for Machines is six months. In case IBM or your reseller are unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement...
  • Page 49 Applicability of suppliers and resellers (unchanged). The following paragraph is added at the end of this Section: IBM’s entire liability and your sole remedy, whether in contract or in tort, in respect of any default shall be limited to damages. ITALY: Limitation of Liability: The following replaces the second sentence in the first paragraph: In each such instance unless otherwise provided by mandatory law, IBM is...

  • Page 50: Notices

    Applicability of suppliers and resellers (unchanged). The following is added to the end of this Section: IBM’s entire liability and your sole remedy, whether in contract or in tort, in respect of any default will be limited to damages. NORTH AMERICA CANADA: Warranty Service: The following is added to this section: To obtain warranty service from IBM, call 1-800-565-3344.

  • Page 51: Processing Date Data

    FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication.

  • Page 52: Electronic Emission Notices

    Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. Electronic emission notices This computer is classified as a Class B digital device. However, this computer includes a built-in network interface controller (NIC) and is considered a Class A digital device when the NIC is in use.

  • Page 53: Industry Canada Class B Emission Compliance Statement

    interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 54 equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

  • Page 55: Federal Communications Commission (Fcc) And Telephone Company Requirements

    Federal Communications Commission (FCC) and telephone company requirements 1. This device complies with Part 68 of the FCC rules. A label is affixed to the device that contains, among other things, the FCC registration number, USOC, and Ringer Equivalency Number (REN) for this equipment. If these numbers are requested, provide this information to your telephone company.
  • Page 56 Canadian Department of Communications certification label: NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements documents. The Department does not guarantee the equipment will operate to the user’s satisfaction.

  • Page 57: Power Cord Notice

    Les réparations de matériel homologué doivent être coordonnées par un représentant désigné par le fournisseur. L’entreprise de télécommunications peut demander à l’utilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par l’utilisateur ou à cause de mauvais fonctionnement.
  • Page 58 IBM power cords for a specific country or region are usually available only in that country or region. IBM power cord part Used in these countries and regions number 13F9940 Argentina, Australia, China (PRC), New Zealand, Papua New Guinea, Paraguay, Uruguay, Western Samoa 13F9979 Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin, Bulgaria, Burkina Faso, Burundi, Cameroon, Central...
  • Page 60 Part Number: 23P1087 Printed in the United States of America on recycled paper containing 10% recovered post-consumer fiber. (1P) P/N: 23P1087...

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