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Assistance and Service
Information
Before Calling for Assistance
Please read before calling:
• The coffeemaker may warm up
during use. After brewing several
pots of coffee the base of the unit
may feel warm to the touch. This is
normal.
• The coffeemaker may emit an
odor, especially when new. This is
common with heated appliances.
• The coffeemaker may steam or
make sounds at the end of
brewing. This is common with
automatic drip coffeemakers.
Customer Service Information
If you have a question about your coffeemaker, call our toll-free customer service
number. Before calling, please note the model, type, and series numbers and fill
in that information below. These numbers can be found on the bottom of your
coffeemaker. This information will help us answer your question much more
quickly.
MODEL:___________________ TYPE :___________________ SERIES: __________________
KEEP THESE NUMBERS FOR FUTURE REFERENCE!
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CUSTOMER SERVICE NUMBERS
In the U.S. 1-800-851-8900
In Canada 1-800-267-2826
hamiltonbeach.com
If your coffeemaker should
malfunction or fail to operate,
please check the following:
• Is the coffeemaker plugged in?
• Is the fuse in the circuit to the cof-
feemaker in working order? If you
have a circuit breaker box, be sure
the circuit breaker is closed.
• Unplug the coffeemaker off for
10 to 15 seconds, then plug the
coffeemaker back in.
• If the problem is not due to one of
the items mentioned above, see
Customer Service Information
section.
• DO NOT return the coffeemaker to
the retailer (store) as they do not
provide service.
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