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Lenovo ThinkCentre E93 User Manual
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Lenovo ThinkCentre E93 User Manual

Lenovo ThinkCentre E93 User Manual

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Summary of Contents for Lenovo ThinkCentre E93

  • Page 1 ThinkCentre E93 User Guide Machine Types: 10AQ...
  • Page 2 “Important safety information” on page v and Appendix A “Notices” on page 129. Third Edition (June 2014) © Copyright Lenovo 2013, 2014. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

  • Page 3: Table Of Contents

    8 or Windows 8.1 operating system ..An introduction to Lenovo programs ..Attaching a cable lock... . Locations....
  • Page 4 Safety and Warranty... ICE performance mode ... Lenovo Web site ... . ThinkCentre E93 User Guide...
  • Page 5 Lenovo Support Web site..Important WEEE information ..Help and service ....
  • Page 6 ThinkCentre E93 User Guide...

  • Page 7: Important Safety Information

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 8: Power Cords And Power Adapters

    Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings. ThinkCentre E93 User Guide...

  • Page 9: Plugs And Outlets

    Always turn off and unplug the computer before opening the cover. If possible, avoid operating your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic area, inspect and, if necessary, clean your computer more frequently. © Copyright Lenovo 2013, 2014...

  • Page 10: Operating Environment

    • Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. • Do not use the telephone to report a gas leak in the vicinity of the leak. viii ThinkCentre E93 User Guide...

  • Page 11: Laser Compliance Statement

    Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2013, 2014...
  • Page 12 ThinkCentre E93 User Guide...

  • Page 13: Chapter 1. Product Overview

    Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The information covers a variety of models.
  • Page 14 • Windows Management Instrumentation (WMI) Windows Management Instrumentation is a set of extensions to the Windows Driver Model. It provides an operating system interface through which instrumented components provide information and notification. ThinkCentre E93 User Guide...
  • Page 15 Input/Output (I/O) features • 9-pin serial connector (one standard and one optional) • Eight Universal Serial Bus (USB) connectors (two on the front panel and six on the rear panel) • One DisplayPort connector • One Ethernet connector • One HDMI connector (installed in some models) •...

  • Page 16: Specifications

    The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.

  • Page 17: Lenovo Programs

    Control Panel. The icon name displayed in the search result or Control Panel might be different from the program name. You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operating system table.

  • Page 18: Accessing Lenovo Programs On The Windows 8 Or Windows 8.1 Operating System

    • On the Windows 8.1 operating system, press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, click the arrow icon in the bottom-left corner of the screen to go to the Apps screen. Find the desired program in the apps list or search for it in the search box in the top-right corner of the screen.
  • Page 19 With Lenovo Reach, you can add your favorite Web services to your cloud desktop; stay logged in to Web sites with the cloud password manager; and access, edit, and share your files from anywhere.

  • Page 20: Locations

    • System Update (Windows 7, Windows 8, and Windows 8.1) The System Update program helps you keep the software on your computer up-to-date by downloading and installing software update packages (Lenovo programs, device drivers, BIOS updates, and other third party programs).

  • Page 21: Locating Connectors, Controls, And Indicators On The Front Of Your Computer

    Locating connectors, controls, and indicators on the front of your computer “Locating connectors, controls, and indicators on the front of your computer” on page 9 shows the locations of the connectors, controls, and indicators on the front of your computer. Figure 1.

  • Page 22: Locating Connectors On The Rear Of Your Computer

    • If your computer has a graphics card installed, ensure that you use the monitor connector on the graphics card. • For a small desktop computer, cable-lock slots are optional in the bracket for one of the following: 12 13 14 ThinkCentre E93 User Guide...
  • Page 23 Connector Description Audio line-in connector Used to receive audio signals from an external audio device, such as a stereo system. When you attach an external audio device, a cable is connected between the audio line-out connector of the device and the audio line-in connector of the computer.

  • Page 24: Locating Components

    System fan Hard disk drive PCI card (optional) Heat sink fan duct Locating parts on the system board “Locating parts on the system board” on page 12 shows the locations of the parts on the system board. ThinkCentre E93 User Guide...

  • Page 25: System Board Part Locations

    Figure 4. System board part locations 4-pin power connector (for connecting the power Microprocessor supply assembly) Microprocessor fan connector Memory slot 1 (DIMM1) Memory slot 2 (DIMM2) Memory slot 3 (DIMM3) Memory slot 4 (DIMM4) Thermal sensor connector 4-pin SATA power connectors (2) 14-pin power connector (for connecting the power supply assembly) eSATA connector...

  • Page 26: Locating Internal Drives

    Bay 3 - Slim card reader drive bay (with a slim card reader installed in some models) Bay 4 - Hard disk drive bay (with a hard disk drive, a hybrid drive, or a solid-state drive installed) ThinkCentre E93 User Guide...

  • Page 27: Machine Type And Model Label

    Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.
  • Page 28 ThinkCentre E93 User Guide...

  • Page 29: Chapter 2. Using Your Computer

    “Creating recovery media” on page 88. Additionally, in case of a hard disk failure, you can order Product Recovery discs from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 11 “Getting information, help, and service”...

  • Page 30: Navigating Among Screens On The Windows 8 And Windows 8.1 Operating Systems

    If you close an active workspace, its representation does not display along the left edge of the screen. 2. Click the representation. – Using a touch screen: • Method 1 ThinkCentre E93 User Guide...

  • Page 31: Navigating On Windows 8.1

    1. Swipe in and out on the left edge of the screen. Representations of all available workspaces are displayed along the left edge of the screen. 2. Tap the desired workspace. • Method 2 1. Swipe in from the left edge of the screen to navigate to the next available workspace. 2.

  • Page 32: Accessing Control Panel On The Windows 8 Or Windows 8.1 Operating System

    1. Move the pointer to the top-right or bottom-right corner of the screen to display the charms. 2. Click Search. 3. On the Apps screen, scroll to the right side, and click Control Panel in the Windows System section. ThinkCentre E93 User Guide...

  • Page 33: Using The Keyboard

    Some computers might come with a keyboard that has a fingerprint reader. For more information about the fingerprint reader, see “An introduction to Lenovo programs” on page 6. To open Fingerprint Manager Pro or ThinkVantage Fingerprint Software and use the fingerprint reader, see “Lenovo programs”...

  • Page 34: Using The Wheel Mouse

    Adding the volume icon to the taskbar To add the volume icon to the taskbar on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ Control Panel ➙ Appearance and Personalization. ThinkCentre E93 User Guide...

  • Page 35: Setting The Volume From Control Panel

    2. In the Taskbar and Start Menu section, click Customize icons on the taskbar. 3. Click Turn system icons on or off and change the volume behaviors from Off to On. 4. Click OK to save the new settings. To add the volume icon to the taskbar on the Windows 8 or Windows 8.1 operating system, do the following: 1.

  • Page 36: Handling And Storing Cd And Dvd Media

    If your computer comes with a recordable DVD drive, you can use the drive to record CDs or DVDs. To record a CD or DVD, do one of the following: • On the Windows 7 operating system, you have either the Corel DVD MovieFactory Lenovo Edition program or the Power2Go program installed on your computer.
  • Page 37 • On the Windows 8 operating system, run the Power2Go program by doing the following: 1. Move the cursor to the top-right or bottom-right corner of the screen to display the charms. Then click Search and type Power2Go. 2. Click Power2Go in the left panel to open the program. 3.
  • Page 38 ThinkCentre E93 User Guide...

  • Page 39: Chapter 3. You And Your Computer

    51 to 61 cm (20 to 24 inches), and position it so you can view it without having to twist your body. Also, position other equipment you use regularly, such as the telephone or a mouse, within easy reach. © Copyright Lenovo 2013, 2014...

  • Page 40: Glare And Lighting

    For more information about power cords, see “Power cords and power adapters” on page vi. Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology. Some technologies are already provided in your operating system. Others can be purchased through vendors.
  • Page 41 select one object with your keyboard, the object is highlighted. When you move the pointer to one object with your mouse, the introductory text of the object is displayed. To use on-screen notification, open Control Panel, click Ease of Access ➙ Ease of Access Center, and then click Use text or visual alternatives for sounds.
  • Page 42 Note: Setting too low of a resolution might prevent some items from fitting on the screen. For alternatives on increasing the size of text and other objects, see the following: • “Customizable text size” on page 30 • “Magnifier” on page 30 ThinkCentre E93 User Guide...
  • Page 43 • “Zoom” on page 30 Ease of Access keyboard shortcuts The following table contains keyboard shortcuts that can help make your computer easier to use. Keyboard shortcut Function Windows logo key + U Open the Ease of Access Center Right Shift for eight seconds Turn Filter Keys on or off Shift five times Turn Sticky Keys on or off...

  • Page 44: Registering Your Computer

    When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your computer with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.

  • Page 45: Chapter 4. Security

    Your computer is able to log in to the operating system without keyboard or mouse connected. • Trusted Platform Module (TPM) Trusted Platform Module is a secure cryptoprocessor that can store cryptographic keys that protect information stored in your computer. © Copyright Lenovo 2013, 2014...

  • Page 46: Locking The Computer Cover

    Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer. Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 7. Installing a padlock ThinkCentre E93 User Guide...

  • Page 47: Attaching A Kensington-Style Cable Lock

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 8.

  • Page 48: Attaching A Cable Lock

    • Power-On Password: When a Power-On Password is set, you are prompted to type a valid password each time the computer is turned on. The computer cannot be used until the valid password is typed in. For more information, see “Power-On Password” on page 96. ThinkCentre E93 User Guide...

  • Page 49: Windows Passwords

    • Hard Disk Password: Setting a Hard Disk Password prevents unauthorized access to the data on the hard disk drive. When a Hard Disk Password is set, you are prompted to type a valid password each time you try to access the hard disk drive. For more information, see “Hard Disk Password” on page 96. •...
  • Page 50 Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates. Note: Virus definition files must be kept up-to-date to guard against new viruses.

  • Page 51: Chapter 5. Installing Or Replacing Hardware

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.

  • Page 52: Removing The Computer Cover

    Removing and reinstalling the front bezel Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove and reinstall the front bezel. ThinkCentre E93 User Guide...
  • Page 53 To remove and reinstall the front bezel, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.

  • Page 54: Accessing The System Board Components And Drives

    3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 40. 4. Pivot the drive bay assembly upward to access all the internal drives, cables, and other components. Figure 13. Pivoting the drive bay assembly upward ThinkCentre E93 User Guide...

  • Page 55: Installing Or Replacing A Memory Module

    5. To lower the drive bay assembly, press the drive bay assembly clip inward and pivot the drive bay assembly downward as shown. Figure 14. Lowering the drive bay assembly Installing or replacing a memory module Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
  • Page 56 Figure 15. Removing a memory module • If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 16. Opening the retaining clips ThinkCentre E93 User Guide...

  • Page 57: Installing Or Replacing A Pci Card

    7. Position the new memory module over the memory slot. Make sure that the notch on the memory module aligns correctly with the slot key on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 17.
  • Page 58 If the card is held in place by a retaining latch, press the card retaining latch as shown to disengage the latch. Grasp the card and gently pull it out of the slot. 4. Remove the new PCI card from its static-protective package. ThinkCentre E93 User Guide...

  • Page 59: Replacing The Battery

    5. Install the new PCI card into the appropriate slot on the system board. See “Locating parts on the system board” on page 12. Note: If you are installing a PCI Express x16 graphics card, make sure the memory slot retaining clips are closed before you install the graphics card.

  • Page 60: Replacing The Hard Disk Drive

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to replace the hard disk drive. To replace the hard disk drive, do the following: ThinkCentre E93 User Guide...
  • Page 61 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 40. 3.

  • Page 62: Replacing The Solid-State Drive

    51. • To replace the solid-state drive on the bottom of the optical drive bay, see “Replacing the solid-state drive on the bottom of the optical drive bay” on page 52. ThinkCentre E93 User Guide...
  • Page 63 Replacing the solid-state drive in the hard disk drive bay To replace the storage converter with the solid-state drive installed in it, you might follow the steps of replacing the hard disk drive. See “Replacing the hard disk drive” on page 48. To replace the solid-state drive in the storage converter, do the following: 1.
  • Page 64 3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 40. 4. Pivot the drive bay assembly upward. See “Accessing the system board components and drives” on page 42. 5. Disconnect the signal cable and the power cable from the solid-state drive. ThinkCentre E93 User Guide...
  • Page 65 6. Remove the screw and then carefully slide the solid-state drive bracket upward to remove the bracket from the bottom of the optical drive bay. Figure 27. Removing the solid-state drive bracket 7. Remove the four screws that secure the solid-state drive to the bracket. Then, slide the drive as shown to remove it from the bracket.
  • Page 66 Figure 29. Installing the solid-state drive into the bracket 10. Carefully slide the solid-state drive bracket downward until it is secured by the three retaining clips the bottom of the optical drive bay. Figure 30. Installing the solid-state drive bracket ThinkCentre E93 User Guide...

  • Page 67: Replacing The Optical Drive

    11. Install the screw to secure the bracket on the bottom of the optical drive bay. Figure 31. Installing the screw to secure the bracket on the bottom of the optical drive bay 12. Connect one end of the signal cable to the bottom of the new solid-state drive and the other end to an available SATA connector on the system board.
  • Page 68 6. Hold the optical drive and remove the two screws that secure the optical drive. Figure 32. Removing the screws that secure the optical drive 7. Press the drive bay assembly clip inward and pivot the drive bay assembly downward as shown. Figure 33. Lowering the drive bay assembly ThinkCentre E93 User Guide...
  • Page 69 8. Slide the optical drive out of the front of the computer. Figure 34. Removing the optical drive 9. Slide the new optical drive into the optical drive bay from the front of the computer. Figure 35. Installing a new optical drive Chapter 5 Installing or replacing hardware...

  • Page 70: Replacing The Slim Card Reader

    3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 40. 4. Note the cable routing of the installed slim card reader and disconnect the cable of the slim card reader from the system board. ThinkCentre E93 User Guide...
  • Page 71 5. Remove the screw that secures the slim card reader bracket and then remove the bracket from the chassis. Figure 37. Removing the slim card reader bracket 6. Remove the two screws that secure the card reader to the bracket. Then, slide the card reader as shown to remove it from the bracket.
  • Page 72 12. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 84. ThinkCentre E93 User Guide...

  • Page 73: Replacing The Heat Sink And Fan Assembly

    Replacing the heat sink and fan assembly CAUTION: The heat sink and fan assembly might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
  • Page 74 , then fully tighten screw , and then fully tighten screw 10. Connect the new heat sink and fan assembly cable to the microprocessor fan connector on the system board. See “Locating parts on the system board” on page 12. ThinkCentre E93 User Guide...
  • Page 75 11. Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until it snaps into position. Figure 43. Installing the heat sink fan duct What to do next: • To work with another piece of hardware, go to the appropriate section. •...

  • Page 76: Replacing The Power Supply Assembly

    2. Remove the computer cover. See “Removing the computer cover” on page 40. 3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 40. ThinkCentre E93 User Guide...
  • Page 77 4. Pivot the drive bay assembly upward. Then, pivot the two plastic retaining clips outward to remove the heat sink fan duct from the failing heat sink and fan assembly. Figure 44. Removing the heat sink fan duct 5. Disconnect the power supply assembly cables from all drives and from the 14-pin power connector and 4-pin power connector on the system board.
  • Page 78 Lift the power supply assembly out of the computer. Figure 45. Removing the power supply assembly ThinkCentre E93 User Guide...
  • Page 79 8. Align the screw holes in the new power supply assembly with the corresponding holes in the rear of the chassis. Then, install the three screws to secure the new power supply assembly in place. Note: Use only screws provided by Lenovo. Figure 46. Installing the power supply assembly 9.

  • Page 80: Replacing The Microprocessor

    2. Remove the computer cover. See “Removing the computer cover” on page 40. 3. Lay the computer on its side for easier access to the system board. ThinkCentre E93 User Guide...
  • Page 81 4. Locate the system board and disconnect all cables connected to the system board. See “Locating parts on the system board” on page 12. 5. Remove the heat sink and fan assembly. See “Replacing the heat sink and fan assembly” on page 61. Note: Place the heat sink and fan assembly on its side so that the thermal grease on the bottom of it does not get in contact with anything.
  • Page 82 12. Close the microprocessor retainer and lock it into position with the small handle to secure the new microprocessor in the socket. 13. Reinstall the heat sink and fan assembly. See “Replacing the heat sink and fan assembly” on page 61. 14. Reconnect all cables that were disconnected from the system board. ThinkCentre E93 User Guide...

  • Page 83: Replacing The Front Audio And Usb Assembly

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 84. Replacing the front audio and USB assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...

  • Page 84: Replacing The System Fan

    6. Remove the heat sink fan duct. See “Replacing the heat sink and fan assembly” on page 61. 7. Note the cable routing and disconnect the system fan cable from the power fan connector on the system board. See “Locating parts on the system board” on page 12. ThinkCentre E93 User Guide...
  • Page 85 8. The system fan is attached to the chassis by four rubber mounts. Remove the system fan by cutting the four rubber mounts and lifting the system fan out of the chassis. Note: The new system fan will have four new rubber mounts attached. Figure 52.

  • Page 86: Replacing The Wi-Fi Units

    This section provides instructions on how to replace the Wi-Fi units. The Wi-Fi units include a Wi-Fi adapter card, a Wi-Fi card module, and a rear Wi-Fi antenna cable. Replacing the Wi-Fi units involves the following operations: • “Removing the Wi-Fi adapter card” on page 75 ThinkCentre E93 User Guide...
  • Page 87 • “Removing the Wi-Fi card module” on page 76 • “Installing the Wi-Fi units” on page 77 Removing the Wi-Fi adapter card To remove the Wi-Fi adapter card, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
  • Page 88 To remove the Wi-Fi card module, do the following: 1. Remove the Wi-Fi adapter card from the computer, and then disconnect the front and rear Wi-Fi antenna cables from the Wi-Fi card module. Figure 56. Removing the Wi-Fi antenna cables ThinkCentre E93 User Guide...
  • Page 89 2. Remove the two screws that secure the Wi-Fi card module to the Wi-Fi adapter card. Figure 57. Removing the screws that secure the Wi-Fi card module 3. Pull the Wi-Fi card module out of the mini PCI Express slot to remove it from the Wi-Fi adapter card. Figure 58.
  • Page 90 Wi-Fi card module to the Wi-Fi adapter card. Figure 59. Installing the Wi-Fi card module 2. Connect the front antenna cable and rear antenna cable to the Wi-Fi card module. Figure 60. Connecting the Wi-Fi antenna cables ThinkCentre E93 User Guide...

  • Page 91: Installing Or Removing The Rear Wi-Fi Antenna

    3. Locate the two PCI Express x1 slots on the system board. See “Locating parts on the system board” on page 12. 4. Install the Wi-Fi adapter card into one of the two PCI Express x1 slots. Then install the screw to secure the Wi-Fi adapter card in place.
  • Page 92 3. Straighten the rear Wi-Fi antenna so that it can be more easily twisted. 4. Hold the thicker end of the rear Wi-Fi antenna and unscrew the Wi-Fi antenna from the rear of the computer. Figure 63. Removing the rear Wi-Fi antenna ThinkCentre E93 User Guide...

  • Page 93: Installing Or Removing The Front Wi-Fi Antenna

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 84. Installing or removing the front Wi-Fi antenna Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...
  • Page 94 2. Remove the computer cover. See “Removing the computer cover” on page 40. 3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 40. 4. Disconnect the front antenna cable from the Wi-Fi card module. ThinkCentre E93 User Guide...

  • Page 95: Replacing The Keyboard Or Mouse

    5. Remove the front antenna and cable from the front of the computer. Figure 66. Removing the front Wi-Fi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 84. Replacing the keyboard or mouse Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...

  • Page 96: Completing The Parts Replacement

    3. Lower the drive bay assembly. See “Accessing the system board components and drives” on page 42. 4. If you have removed the front bezel, reinstall it. ThinkCentre E93 User Guide...

  • Page 97: Obtaining Device Drivers

    9. To update your configuration, refer to Chapter 7 “Using the Setup Utility program” on page 95. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.
  • Page 98 ThinkCentre E93 User Guide...

  • Page 99: Chapter 6. Recovery Information

    Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a.

  • Page 100: Performing Backup And Recovery Operations

    Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.

  • Page 101: Using The Rescue And Recovery Workspace

    1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

  • Page 102: Creating And Using A Rescue Medium

    This section provides instructions on how to create a rescue medium. To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 103: Reinstalling Preinstalled Applications And Device Drivers

    Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications. To reinstall the selected applications preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory. 3. Open the apps folder. Within the apps folder, there are several subfolders named for various applications installed in your computer.

  • Page 104: Reinstalling Software Programs

    • To reinstall most commercially available programs in your system, see Microsoft Windows help system for more information. • To reinstall selected application programs that came preinstalled from Lenovo, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory.

  • Page 105: Recovery Information For The Windows 8 Or Windows 8.1 Operating System

    Recovery information for the Windows 8 or Windows 8.1 operating system This section provides information about the recovery solutions provided on computers preinstalled with the Windows 8 or Windows 8.1 operating system. Refreshing your computer If your computer does not perform well and the problem might be caused by a recently installed program, you can refresh your computer without losing your personal files or changing your settings.

  • Page 106: Recovering Your Operating System If Windows 8 Or Windows 8.1 Fails To Start

    Note: Ensure that your computer is connected to ac power during the recovery process. For more details about the recovery solutions provided on computers preinstalled with the Windows 8 or Windows 8.1 operating system, refer to the help information system of the Windows 8 or Windows 8.1 operating system. ThinkCentre E93 User Guide...

  • Page 107: Chapter 7. Using The Setup Utility Program

    Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. The following types of passwords are available: • Power-On Password © Copyright Lenovo 2013, 2014...

  • Page 108: Password Considerations

    • If the Hard Disk Password is forgotten, there is no way to reset the password or recover data from the hard disk drive. Setting, changing, and deleting a password To set, change, or delete a password, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 95. ThinkCentre E93 User Guide...

  • Page 109: Erasing Lost Or Forgotten Passwords (Clearing Cmos)

    2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters.

  • Page 110: Selecting A Startup Device

    100. Enabling ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go http://www.lenovo.com/ecodeclaration You can enable ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode.

  • Page 111: Ice Performance Mode

    • Press the power button • Enable the wake up on alarm feature The wake up on alarm feature enables your computer to wake up at a set time. To enable the wake up on alarm feature, do the following: 1.

  • Page 112: Smart Performance Choices

    When the Reset Without Saving window shows, select Yes, and then press Enter to exit the Setup Utility program. • If you want to return to the default settings, press F9 to load the default settings, and then press F10 to save and exit the Setup Utility program. ThinkCentre E93 User Guide...

  • Page 113: Chapter 8. Updating System Programs

    Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.

  • Page 114: Updating (Flashing) The Bios From Your Operating System

    Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.

  • Page 115: Chapter 9. Preventing Problems

    “Using System Update” on page 104 Getting the latest device drivers for your computer Note: Lenovo makes constant improvements to its Web sites. The contents on the Web page are subject to change without notice, including the contents referenced in the following procedure.

  • Page 116: Using System Update

    To open the System Update program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 5 or “Accessing Lenovo programs on the Windows 8 or Windows 8.1 operating system” on page 6. If the System Update program is not currently installed on your computer, you can download it from the Lenovo Support Web site at http://www.lenovo.com/support.

  • Page 117: Cleaning Your Computer

    Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen. Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.

  • Page 118: Good Maintenance Practices

    A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in software, or some other action that might have taken place.

  • Page 119: Chapter 10. Troubleshooting And Diagnostics

    Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the Safety, Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...

  • Page 120: Troubleshooting Procedure

    See Chapter 11 “Getting information, help, and service” on page 125 for more information. • If you are unable to run the diagnostic program, contact the Lenovo Customer Support Center. See Chapter 11 “Getting information, help, and service” on page 125 for more information.

  • Page 121: Audio Problems

    If the symptom your computer is experiencing occurred immediately after you installed a new hardware option or new software, do the following before referring to the troubleshooting information: 1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, make sure you review and follow the electrical safety information provided with your computer.

  • Page 122: Cd Problems

    Refer to the documentation that comes with the application or game for instructions on setting sound-card settings. • If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.

  • Page 123: Dvd Problems

    Note that on some models the startup sequence is permanently set and cannot be changed. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.
  • Page 124 • Close any open files, turn off the computer, and then restart the computer. • Try a lower screen resolution or color depth. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.

  • Page 125: Intermittent Problems

    • On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.
  • Page 126 See “Enabling or disabling a device” on page 97. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.

  • Page 127: Monitor Problems

    If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.
  • Page 128 If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125. The image appears to be flickering Symptom: The image appears to be flickering.

  • Page 129: Networking Problems

    Networking problems The following are the most common networking problems. Select your networking problem from the following list: • “Ethernet problems” on page 117 • “A wireless LAN problem” on page 118 • “A wireless WAN problem” on page 119 •...

  • Page 130: A Wireless Lan Problem

    • Make sure that the link partner is set to auto-negotiate. • Make sure that the switch is 802.3ab-compliant (gigabit over copper). A wireless LAN problem Symptom: You cannot connect using the built-in wireless networking card. Actions: ThinkCentre E93 User Guide...

  • Page 131: Option Problems

    6. Click OK to close the Sound window. Note: Bluetooth is supported only on some computer models. Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information. Select your symptom from the following list: •...

  • Page 132: Performance And Lockup Problems

    If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.
  • Page 133 2. Right-click your C drive entry and then click Properties. The amount of free disk space is displayed. To free up disk space, do any of the following: • Method 1 1. On the Windows 7 operating system, click Start ➙ Computer. On the Windows 8 operating system, open File Explorer and click Computer.

  • Page 134: Printer Problems

    125. For step-by-step instructions on installing memory, see “Installing or replacing a memory module” on page 43. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.

  • Page 135: Software Problems

    • Ensure that the serial-connector adapter, if you added one, is properly installed and firmly seated. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.

  • Page 136: Usb Problems

    • Reset the device by detaching and reattaching the USB connector. If these actions do not correct the problem, run the Lenovo Solution Center program to test the USB connector. If the USB device came with its own diagnostics, run those diagnostics against the USB device.

  • Page 137: Chapter 11. Getting Information, Help, And Service

    You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.

  • Page 138: Lenovo Support Web Site

    Most computers come with a diagnostic program that help you identify hardware problems. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support...

  • Page 139: Using Other Services

    Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com...
  • Page 140 ThinkCentre E93 User Guide...

  • Page 141: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 142: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery The ThinkCentre logo ThinkCentre ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.

  • Page 143: Appendix B. Regulatory Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 144 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 145: Eurasian Compliance Mark

    All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/UserManuals.
  • Page 146 ThinkCentre E93 User Guide...

  • Page 147: Appendix C. Weee And Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 148: Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
  • Page 149 Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/recycling Appendix C. WEEE and recycling information...
  • Page 150 ThinkCentre E93 User Guide...

  • Page 151: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).

  • Page 152: Ukraine Rohs

    Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. ThinkCentre E93 User Guide...

  • Page 153: Appendix E. China Energy Label

    Appendix E. China Energy Label © Copyright Lenovo 2013, 2014...
  • Page 154 ThinkCentre E93 User Guide...

  • Page 155: Appendix F. Energy Star Model Information

    For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 2.
  • Page 156 ThinkCentre E93 User Guide...

  • Page 157: Index

    Description important safety information device drivers information devices, handling static-sensitive getting diagnostics program, using important safety diagnostics, troubleshooting resources DisplayPort connector safety documentation, using warranty drivers, device Input/Output (I/O) features drives installing options © Copyright Lenovo 2013, 2014...
  • Page 158 PCI card settings installing, replacing changing slots viewing physical specifications Setup Utility power Setup Utility program, starting features Setup Utility, exiting power supply assembly, replacing slim card reader, replacing power-on self-test (POST) software ThinkCentre E93 User Guide...
  • Page 159 Setup Utility VGA monitor connector video subsystem viewing and changing settings warranty information Wi-Fi units, Wi-Fi adapter card, Wi-Fi card module, Wi-Fi antenna cable, replacing workspace, backup and recovery © Copyright Lenovo 2013, 2014...
  • Page 160 ThinkCentre E93 User Guide...

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