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Lenovo ThinkPad T440 User Manual
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Lenovo ThinkPad T440 User Manual

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Summary of Contents for Lenovo ThinkPad T440

  • Page 1: User Guide

    User Guide ThinkPad T440...
  • Page 2 • Regulatory Notice • “Important safety information” on page vi • Appendix E “Notices” on page 163 The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/UserManual Third Edition (January 2014) ©...

  • Page 3: Table Of Contents

    Hard disk security ... . . Lenovo program overview ..Setting the security chip ...
  • Page 4 Security features ... . Lenovo Support Web site..Calling Lenovo ... . . Chapter 8. Advanced Purchasing additional services .
  • Page 5 Appendix C. Restriction of Hazardous Lenovo product service information for Taiwan ....Substances Directive (RoHS) ..Eurasian compliance mark ..
  • Page 6 User Guide...

  • Page 7: Read This First

    © Copyright Lenovo 2013...

  • Page 8: Important Safety Information

    The information in this document does not alter the terms of your purchase agreement ® or the Lenovo Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty, and Setup Guide that comes with your computer.

  • Page 9: Conditions That Require Immediate Action

    Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.

  • Page 10: Power Cords And Power Adapters

    product are zero. Before you remove the covers from a product equipped with a power cord, always make sure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety.

  • Page 11: Extension Cords And Related Devices

    Be sure that the power outlet provides the correct voltage and current for the product you are installing. Carefully connect and disconnect the equipment from the electrical outlet. Power supply statement DANGER Never remove the cover on a power supply or any part that has the following label attached. © Copyright Lenovo 2013...

  • Page 12: External Devices

    In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.

  • Page 13: Heat And Product Ventilation

    Perchlorate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate Notice for built-in rechargeable batteries DANGER Do not attempt to replace the internal rechargeable lithium batteries. Contact Lenovo Support for factory replacement. Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging.

  • Page 14: Electrical Current Safety Information

    Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

  • Page 15: Additional Safety Information

    50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.
  • Page 16 User Guide...

  • Page 17: Chapter 1. Product Overview

    “Specifications” on page 13 • “Operating environment” on page 13 • “Lenovo programs” on page 14 Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer.
  • Page 18 To access power plan settings, do the following: • For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 14.

  • Page 19: Right-Side View

    Right-side view Figure 2. Right-side view Audio connector Ethernet connector SIM-card tray (on some models) Video graphics array (VGA) connector Media card reader slot Security-lock slot USB 3.0 connector Audio connector Connect a headphone or a headset that has a 3.5-mm (0.14-inch) 4-pole plug to the audio connector to listen to the sound from the computer.
  • Page 20 Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.

  • Page 21: Left-Side View

    Left-side view Figure 3. Left-side view Power connector Always-on USB connector Fan louvers Smart card reader slot (on some models) ® Mini DisplayPort connector Power connector Connect the ac power adapter to the power connector to provide ac power to the computer and charge the battery.

  • Page 22: Bottom View

    • For Windows 8 and Windows 8.1: Press the Windows key to go to the Start screen. Click Lenovo Settings ➙ Power. Then select the Enable USB charge from the computer battery even when the computer is off check box under Always-on USB.
  • Page 23 Keyboard drainage holes The keyboard drainage holes can help drain out liquid from your computer if you accidentally spill water or drink over the keyboard. Emergency-reset hole If the computer stops responding and you cannot turn it off by pressing the power button, remove the ac power adapter and insert a straightened paper clip into the emergency-reset hole to reset the computer.

  • Page 24: Status Indicators

    Status indicators The status indicators show the current status of your computer. Note: Your computer might have slight variations from the following illustrations. Fn Lock indicator The Fn Lock indicator shows the status of Fn Lock function. For more information, see “Special keys” on page 26.

  • Page 25: Locating Important Product Information

    There is no FCC ID or IC Certification number for the wireless communication cards shown on the enclosure of the computer. On some models, Lenovo provides you the information about the location of the FCC ID and IC Certification number label on the computer base cover assembly.

  • Page 26: Certificate Of Authenticity Information

    To remove the wireless WAN card for repair or replacement, see “Replacing an M.2 wireless WAN card” on page 83. Note: Use only Lenovo-authorized wireless communication cards for the computer. If you install an unauthorized wireless communication card that is not approved for use in your computer, an error message will be displayed and the computer will beep when you turn on the computer.

  • Page 27: Genuine Microsoft Label

    Professional operating system in place of the Windows 8 Pro or Windows 8.1 Pro operating system if you prefer. Lenovo computers that are licensed for use with a Windows 8 or Windows 8.1 operating system are shipped with the corresponding license key digitally encoded into the computer hardware. Depending on the computer model, the Genuine Microsoft label can be on the computer cover, under the battery, or on the power adapter.
  • Page 28 • Double data rate 3 low voltage synchronous dynamic random access memory (DDR3 LV SDRAM) Storage device Depending on the model: • 2.5-inch hard disk drive with a height of 7 mm (0.28 inch) or 9.5 mm (0.37 inch) • 2.5-inch solid-state drive with a height of 7 mm (0.28 inch) •...

  • Page 29: Specifications

    Specifications Size • Width: 339 mm (13.3 inches) • Depth: 232.5 mm (9.2 inches) • Height: 23 mm (0.9 inch) Heat output • 45 W (154 Btu/hr) maximum • 65 W (222 Btu/hr) maximum Power source (ac power adapter) • Sine-wave input at 50 to 60 Hz •...

  • Page 30: Lenovo Programs

    Lenovo ThinkVantage Tools. Then double-click a program icon to access the program. Note: If a program icon is dimmed in the navigation window of the Lenovo ThinkVantage Tools program, it indicates that you need to manually install the program. To manually install the program, double-click the program icon.

  • Page 31: Accessing Lenovo Programs On The Windows 8 Or Windows 8.1 Operating System

    Note: If you cannot find the program you need in Control Panel, open the navigation window of the Lenovo ThinkVantage Tools program and double-click the corresponding dimmed icon to install the program you need. Then, follow the instructions on the screen. When the installation process completes, the program icon will be activated, and you can find the program in Control Panel.

  • Page 32: Lenovo Program Overview

    • Message Center Plus (Windows 7) The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo, such as alerts on system updates and alerts on conditions that require your attention. • Mobile Broadband Connect (Windows 7)
  • Page 33 • Lenovo Tools (Windows 8 and Windows 8.1) The Lenovo Tools program helps you work more easily and securely by providing easy access to various program, such as Lenovo Fingerprint Manager, Lenovo Solution Center, and so on.
  • Page 34 The Lenovo QuickCast program provides you with a quick and easy way to send files and uniform resource locators (URLs) between two devices. • Lenovo QuickControl (Windows 7, Windows 8, and Windows 8.1) The Lenovo QuickControl program enables you to control your computer remotely through your smartphone, such as controlling the pointer, changing projection settings, and managing foreground applications and windows.

  • Page 35: Chapter 2. Using Your Computer

    “Using a flash media card or a smart card” on page 43 Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
  • Page 36 • To troubleshoot a wireless networking issue, go to http://www.lenovo.com/support/faq. • Take advantage of the networking features provided by the Access Connections program (on the Windows 7 operating system) or Location Awareness in the Lenovo Settings program (on the Windows 8 and Windows 8.1 operating systems).

  • Page 37: Using The Multi-Touch Screen

    2. Click Properties. The Taskbar and Navigation properties window is displayed. 3. On the Navigation tab, locate the Start screen section, and then do one of the following: – To set the desktop as your default startup screen, select When I sign in or close all apps on a screen, go to the desktop instead of Start so a check is visible.
  • Page 38 Tasks Touch gestures (touch models only) Mouse actions To move an object Drag an item to the desired location. Click, hold, and drag an item. To zoom out Move two fingers closer together. Press the Ctrl key while scrolling the mouse wheel backward.
  • Page 39 Tasks Touch gestures (touch models only) Mouse actions To display the charms that contain Move the pointer to the bottom-right Swipe in from the right edge. system commands, such as Start, or top-right corner of your screen. Settings, Search, Share, and Devices To cycle through and switch to open Swipe in from the left edge.
  • Page 40 Tasks Touch gestures (touch models only) Mouse actions Windows 8.1: Windows 8.1: To customize tiles on the Start screen, or uninstall an application • Swipe in from the top or bottom • Right-click a blank area on the edge, Start screen, click Customize, and then click the desired icon.
  • Page 41 • Do not use fingernails, gloved fingers, or inanimate objects except the approved digitizer pen for input on the screen. • Regularly calibrate the accuracy of the finger input to avoid a discrepancy. Tips on cleaning the multi-touch screen • Turn off the computer before cleaning the multi-touch screen. •...

  • Page 42: Special Keys

    Special keys Your computer has several special keys to help you work easily and effectively. Function keys and key combinations The keyboard has several function keys, which consist of the Fn key and the function keys • Enables or disables the Fn Lock function. When the Fn Lock function is disabled: The Fn Lock indicator is off.

  • Page 43: Windows Key

    • For Windows 7: Opens Control Panel. For Windows 8 and Windows 8.1: Opens the Settings charm. • For Windows 7: Opens Windows Search. For Windows 8 and Windows 8.1: Opens the Search charm. • Views all the programs that you have opened. •...
  • Page 44 Using the TrackPoint pointing stick To use the TrackPoint pointing stick, apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard. Then you can move the pointer. But the pointing stick itself does not move. The speed at which the pointer moves depends on the pressure you apply to the pointing stick.

  • Page 45: Power Management

    To check for detailed battery status information, do the following: • For Windows 7: Start the Power Manager program and click the Battery tab. • For Windows 8 and Windows 8.1, start the Lenovo Settings program and click Power Chapter 2...

  • Page 46: Using The Ac Power Adapter

    Enabling the battery alarm on the Windows 7 operating system For the Windows 7 operating system, you can program your computer so that when the battery power falls below a certain level, three events occur: the alarm goes off, a message is displayed, and the LCD is turned off.

  • Page 47: Maximizing The Battery Life

    – For Windows 7: Refer to the help information system of the Power Manager program. For instructions on how to start the Power Manager program, see “Lenovo programs” on page 14. – For Windows 8 and Windows 8.1: Open the Lenovo Settings program and click Power ➙ 30 Day Standby.

  • Page 48: Handling The Battery

    Do not attempt to disassemble or modify the battery pack. Attempting to do so can cause an explosion, or liquid leakage from the battery pack. A battery pack other than the one specified by Lenovo, or a disassembled or modified battery pack is not covered by the warranty.

  • Page 49: Connecting To The Network

    The battery pack is a consumable supply. If your battery begins to discharge too quickly, replace the battery pack with a new one of the type recommended by Lenovo. For more information on replacing the battery pack, contact your Customer Support Center.

  • Page 50: Ethernet Connections

    Ethernet connections You can connect your computer to a local network or a broadband connection by using the built-in Ethernet feature of the computer. DANGER Your computer has an Ethernet connector. To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector.
  • Page 51 Windows 7 operating system” on page 14. • For Windows 8 and Window 8.1: Open the Lenovo Settings program and click Location Awareness. For more information, see “Accessing Lenovo programs on the Windows 8 or Windows 8.1 operating system”...
  • Page 52 • Power to the wireless radio is on. The signal strength of the wireless connection is poor. To improve signal strength, move your computer closer to the wireless access point. Using the wireless WAN connection Wireless wide area network (WAN), which uses cellular networks for data transmission, enables you to establish wireless connections over remote public or private networks.

  • Page 53: Using The Nfc Connection

    • Weak signal • Medium signal • Strong signal Using the Bluetooth connection Bluetooth can connect devices a short distance from one another, and is commonly used for connecting peripheral devices to a computer, transferring data between hand-held devices and a personal computer, or remotely controlling and communicating with devices such as mobile phones.

  • Page 54: Presentations And Multimedia

    2. Select Security ➙ I/O Port Access. 3. Set the NFC device option to Enabled. You can use the NFC feature with NFC supported programs, such as the Lenovo QuickDisplay program, the Lenovo QuickControl program, or the Lenovo QuickCast program.
  • Page 55 Note: If your computer cannot detect the external monitor, right-click on the desktop, then select Screen resolution. Click the Detect button. Setting the external monitor type To set the external monitor type, do the following: 1. Connect the external monitor to your computer, and then connect the monitor to an electrical outlet. 2.
  • Page 56 • If you set a resolution higher than the resolution you are using on the computer monitor, and use an external monitor that does not support that resolution, take advantage of the virtual screen function, which enables you to display only a part of the high-resolution screen image your computer produces. You can see other parts of the image by moving the screen with the TrackPoint pointing device or another pointing device.

  • Page 57: Setting Up A Presentation

    Using the mini DisplayPort connector Your computer has a mini DisplayPort connector, which is a digital display interface for connection to various external devices, such as Cathode Ray Tube (CRT) monitors, LCD monitors, projectors, or even high-definition televisions. This compact connector enables a plug-and-play setup and supports adapters that can plug into DVI, VGA, or High-Definition Multimedia Interface (HDMI™) connectors.

  • Page 58: Using Audio Features

    To start the camera, do the following: • For Windows 7: Start the Communications Utility program. See “Accessing Lenovo programs on the Windows 7 operating system” on page 14. • For Windows 8 and Windows 8.1: Click Camera from the Start screen.

  • Page 59: Using A Flash Media Card Or A Smart Card

    – Configure the camera settings directly from the program that is using the camera. For more information, see the help information system of the program. – Click Lenovo Settings from the Start screen. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.
  • Page 60 Removing a flash media card or a smart card Attention: • Before removing a card, stop the card first. Otherwise, data on the card might be corrupted or lost. • Do not remove a card while the computer is in sleep mode or hibernation mode. Otherwise, the system might not respond when you try to resume operation.

  • Page 61: Chapter 3. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area. See “Accessibility information”...

  • Page 62: Comfort

    Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options at http://www.lenovo.com/essentials. Explore your options for docking solutions and external products that provide the adjustability and features that you want.

  • Page 63: Traveling With Your Computer

    Assistive technologies enable users to access information in the most appropriate way. Some of these technologies are already provided in your operating system. Others can be purchased through vendors, or accessed through the World Wide Web http://www.lenovo.com/healthycomputing. Assistive technologies Some accessibility technologies are available through the Accessibility Options program. Depending on your operating system, the number of accessibility options available varies.
  • Page 64 • A quality carrying case that provides adequate cushion and protection • External storage device If you are traveling to another country, you might want to consider an ac power adapter for the country to which you are traveling. To purchase travel accessories, go to http://www.lenovo.com/accessories. User Guide...

  • Page 65: Chapter 4. Security

    To set, change, or remove a power-on password, do the following: 1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Security ➙ Password ➙ Power-on Password by using the directional keys. © Copyright Lenovo 2013...

  • Page 66: Supervisor Password

    Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.

  • Page 67: Hard Disk Passwords

    ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 68 If a user hard disk password has been set, but no master hard disk password has been, the user must enter the user hard disk password to access files and applications on the hard disk drive. • Master hard disk password The master hard disk password also requires a user hard disk password.

  • Page 69: Hard Disk Security

    Lenovo cannot reset your passwords or recover data from the hard disk drive. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 70: Setting The Security Chip

    and Enterprise editions of the Windows 7, Windows 8, and Windows 8.1 operating systems. See “Using Windows BitLocker Drive Encryption” on page 54. • Before you dispose of, sell, or hand over your computer, delete data stored on it. For more information, refer to “Notice on deleting data from your hard disk drive or solid-state drive”...

  • Page 71: Using The Fingerprint Reader

    To set the security chip, you have to start Client Security Solution, and follow the instructions on the screen. Note: If Client Security Solution is not preinstalled on your computer, download and install it from http://www.lenovo.com/support. Then follow the instructions on the screen. Tips on using the security chip •...
  • Page 72 Swiping your finger over the fingerprint reader To swipe your finger over the fingerprint reader, do the following: 1. Place the top joint of your finger on the sensor. 2. Apply light pressure and swipe your finger toward you across the reader in one smooth motion. Do not lift your finger when you are swiping it.
  • Page 73 If you forget your hard disk password, Lenovo cannot reset your password or recover data from the hard disk drive. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 74: Notice On Deleting Data From Your Hard Disk Drive Or Solid-State Drive

    • Reader Priority: Defines the priority for the fingerprint readers if an external fingerprint reader is attached. • Security Mode: Specifies the settings of the security mode. • Password Authentication: Enables or disables the password authentication. Note: This item is displayed only if High security mode is enabled. •...

  • Page 75: Using Firewalls

    • Format your hard disk drive or solid-state drive, using the software for initializing it. • Use the recovery program provided by Lenovo to bring the hard disk drive or solid-state drive back to the factory default settings. These operations, however, only change the file location of the data; they do not delete the data itself. In other words, the data retrieval processing is disabled under an operating system such as Windows.
  • Page 76 User Guide...

  • Page 77: Chapter 5. Recovery Overview

    Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.

  • Page 78: Performing Backup And Recovery Operations

    To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 79: Using The Rescue And Recovery Workspace

    1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

  • Page 80: Creating And Using A Rescue Medium

    Creating a rescue medium To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 81: Reinstalling Preinstalled Programs And Device Drivers

    Attention: If you need updated device drivers for your computer, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 124.

  • Page 82: Recovery Overview For The Windows 8 And Windows 8.1 Operating Systems

    • Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings. See “Performing backup and recovery operations” on page 62. Note: If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media, you might not have the rescue device (an internal hard disk drive, a disc, a USB hard disk drive, or other external devices) set as the first boot device in the startup device sequence.

  • Page 83: Using The Advanced Startup Options

    Attention: If you reset the computer to the factory default settings, all your personal files and settings will be deleted. To avoid data loss, make a backup copy of all the data that you want to keep. To reset your computer to the factory default settings, do the following: 1.

  • Page 84: Creating And Using Recovery Media

    Creating and using recovery media You can create recovery media as backups for the Windows recovery environment and the Windows recovery image. If you cannot start the computer, you can use recovery media to troubleshoot and fix the problems on your computer. It is recommended that you create recovery media as early as possible.
  • Page 85 Note: Ensure that your computer is connected to ac power. 1. Turn on or restart the computer. Before the Windows operating system starts, repeatedly press F12. The Boot Menu window opens. 2. Select the recovery drive as the boot device. 3.
  • Page 86 User Guide...

  • Page 87: Chapter 6. Replacing Devices

    2. Restart the computer. When the ThinkPad logo is displayed, press F1 to start the ThinkPad Setup program. 3. Go to Config ➙ Power ➙ Disable Built-in Battery. 4. Press Enter. A Setup Confirmation window is displayed. © Copyright Lenovo 2013...

  • Page 88: Replacing The External Battery Pack

    Replacing the external battery pack Before you start, print these instructions. This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems.

  • Page 89: Installing Or Replacing The Sim Card

    2. Unlock the battery latch by sliding it to the unlocked position. Then slide the latch to the unlocked position and hold it in the unlocked position, and then remove the battery pack 3. Insert a new battery pack until it clicks into place. Ensure that the latches are in the locked positions. Installing or replacing the SIM card Before you start, print these instructions.
  • Page 90 3. Locate the SIM-card tray at the right side of the computer. 4. Insert a straightened paper clip into the hole in the SIM-card tray . The SIM-card tray ejects Then, slide the SIM-card tray out of the computer. 5. Gently take the SIM card out of the tray. 6.

  • Page 91: Replacing The Base Cover Assembly

    7. Insert the tray into the computer. 8. Reconnect the ac power adapter and all cables. Replacing the base cover assembly Before you start, print these instructions. Note: Depending on the model, your computer might look slightly different from the illustrations in this topic. To replace the base cover assembly, do the following: 1.

  • Page 92: Replacing The Hard Disk Drive Or Solid-State Drive

    5. Pry up the latches in ascending alphabetical order (a to h) as illustrated, and then remove the base cover assembly 6. Reinstall the new base cover assembly and tighten the screws in ascending alphabetical order (a to h) as illustrated. 7.
  • Page 93 Attention: The hard disk drive or solid-state drive is very sensitive. Incorrect handling can cause damage and permanent loss of data. Observe the following guidelines: • Replace the hard disk drive or solid-state drive only if you upgrade it or have it repaired. The connectors and slot of the hard disk drive or solid-state drive are not designed for frequent changes or replacement.
  • Page 94 7. Detach the bracket from the hard disk drive or solid-state drive. Then attach the bracket to the new hard disk drive or solid-state drive. 8. Install the new hard disk drive or solid-state drive with bracket. 9. Install the screw to secure the hard disk drive or solid-state drive. User Guide...

  • Page 95: Replacing A Memory Module

    10. Reinstall the base cover assembly. See “Replacing the base cover assembly” on page 75. 11. Reinstall the external battery pack. 12. Turn the computer over again. Connect the ac power adapter and all cables. Replacing a memory module Before you start, print these instructions. Increasing memory capacity is an effective way to make programs run faster.

  • Page 96: Replacing An M.2 Wireless Lan Card

    5. Open the latches on both sides of the slot at the same time , and then remove the memory module Save the removed memory module for future use. 6. Place the notched end of the new memory module toward the contact edge side of the memory slot, and insert the memory module into the slot at an angle of about 20 degrees.
  • Page 97 DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot. Attention: Before you start installing an M.2 wireless LAN card, touch a metal table or a grounded metal object.
  • Page 98 7. Carefully remove the wireless LAN card out of the slot. 8. Align the notched edge of the new wireless LAN card with the key in the slot. Then carefully insert the card into the slot. 9. Pivot the new wireless LAN card downward , and then install the screw to secure the card in place User Guide...

  • Page 99: Replacing An M.2 Wireless Wan Card

    10. Connect the antenna cables to the new wireless LAN card. Ensure that you attach the gray cable to the main connector on the card, and the black cable to the auxiliary connector on the card. 11. Reinstall the base cover assembly. See “Replacing the base cover assembly” on page 75. 12.
  • Page 100 5. If a tool is provided with the new card to help you disconnect cables, use the tool to disconnect the cables from the old card. If no such a tool is provided, hold the cable connector with your fingers and gently disconnect each cable from the old card.
  • Page 101 8. Align the notched edge of the new wireless WAN card with the key in the slot. Then carefully insert the card into the slot. 9. Pivot the new wireless WAN card downward and then install the screw to secure the card in place 10.

  • Page 102: Replacing The Keyboard

    12. Reinstall the external battery pack. 13. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the keyboard Before you start, print these instructions. DANGER During electrical storms, do not connect the cable to or disconnect it from the telephone outlet on the wall.
  • Page 103 4. To reveal the screw heads beneath the keyboard frame, use the flat end of the multi-tool in the shipping package of the new keyboard to slide the keyboard forward by 2.5 mm (0.1 inch). Note: Do not press and hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved.
  • Page 104 7. Put the keyboard on the palm rest and detach the connectors. Then remove the keyboard. To install the new keyboard, do the following: User Guide...
  • Page 105 1. Attach the connectors, and then turn over the keyboard. 2. Insert the keyboard into the keyboard bezel as shown. Ensure that the front edge of the keyboard is under the frame of the keyboard bezel. Chapter 6 Replacing devices...
  • Page 106 3. Ensure that the screw heads are exposed completely. Otherwise, reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi-tool. User Guide...
  • Page 107 4. Tighten the screws with the cross end of the keyboard multi-tool to secure the keyboard in place. 5. Slide the keyboard frame backward by 2.5 mm (0.1 inch) with the flat end of the keyboard multi-tool to hide the latches of the keyboard frame under the keyboard bezel. Note: Do not press and hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved.

  • Page 108: Replacing The Coin-Cell Battery

    If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire.
  • Page 109 6. Install the new coin-cell battery and attach the connector 7. Reinstall the base cover assembly. See “Replacing the base cover assembly” on page 75. 8. Reinstall the external battery pack. 9. Turn the computer over again. Connect the ac power adapter and all cables. Chapter 6 Replacing devices...
  • Page 110 User Guide...

  • Page 111: Chapter 7. Enhancing Your Computer

    You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
  • Page 112 ThinkPad Basic Dock Front view Power button: Press the power button to turn on or turn off the computer . Eject button: Press the eject button to release the computer from the docking station. Sliding adjuster: Use the sliding adjuster as a guide to align the docking station connector on your computer when you attach the docking station.
  • Page 113 Ethernet connector: Used to connect the docking station to an Ethernet LAN. Note: If you need to use an Ethernet connector or an external monitor connector when your computer is attached to a docking station, use the Ethernet connector or the external monitor connector on the docking station, instead of the one on the computer.
  • Page 114 Rear view Always-on USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0.
  • Page 115 ThinkPad Ultra Dock Front view Power button: Press the power button to turn on or turn off the computer. Key lock indicator: This indicator turns on when the system lock key is in the locked position. Docking status indicator: This indicator turns on when your computer is docked. Eject button: Press the eject button to release the computer from the docking station.

  • Page 116: Attaching A Thinkpad Docking Station

    Always-on USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0.

  • Page 117: Detaching A Thinkpad Docking Station

    3. Align the top-left corner of the computer with the position mark of the docking station. Attach your computer to the docking station vertically until you hear a click . Then turn the system lock key to the locked position 4.

  • Page 118: Connecting External Displays To A Docking Station

    3. Press the eject button until the computer moves up. Then, grasp both sides of the computer to remove it. Connecting external displays to a docking station For the ThinkPad Pro Dock, if you connect two external displays to the DisplayPort connector and the DVI connector, the DVI connector is inactive.

  • Page 119: Security Features

    For the ThinkPad Ultra Dock, if you connect two external displays to the DisplayPort connector and the HDMI connector, the HDMI connector is inactive. Security features The system lock key has two positions as shown in the drawing. The security feature is different when the key is in different positions: •...
  • Page 120 User Guide...

  • Page 121: Chapter 8. Advanced Configuration

    For more information, go to the Microsoft Knowledge Base home page at: http://support.microsoft.com/ 9. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support © Copyright Lenovo 2013...

  • Page 122: Installing The Windows 8 Or Windows 8.1 Operating System

    Type the number of the fix module in the search field, then click Search. 7. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support 8.

  • Page 123: Installing Device Drivers

    USB 3.0 driver. To download the latest device drivers, do the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers. 2. Select your product name to view all the device drivers for your computer. 3. Select the device drivers you that you need, and follow the instructions on the screen.

  • Page 124: Main Menu

    Note: Default values are in boldface. 4. To change other configurations, press the Esc key to exit the submenu and return to the parent menu. 5. When you complete the configuration, press F10. A Setup Confirmation window is displayed. Click Yes to save the configuration and exit the ThinkPad Setup program.
  • Page 125 Table 4. Config menu items (continued) Menu item Submenu item Value Comments If you select AC and Battery, Wake on LAN function is enabled with any power sources. Notes: • The magic packet type Wake on LAN requires ac power. •...
  • Page 126 Table 4. Config menu items (continued) Menu item Submenu item Value Comments • Auto If you select Auto, it enables you to connect and route appropriate USB 3.0 or USB 2.0 connectors. If you select Enabled, it enables USB 3.0 mode and allows USB 3.0 to be supported in the operating system.
  • Page 127 Table 4. Config menu items (continued) Menu item Submenu item Value Comments connectors on a docking station. ® Power Intel SpeedStep • Disabled Select the mode of Intel technology SpeedStep technology at • Enabled runtime. Mode for AC Maximum Performance: •...
  • Page 128 Table 4. Config menu items (continued) Menu item Submenu item Value Comments Intel Rapid Start • Disabled To use this feature, a special Technology partition on the solid-state • Enabled drive is required. Enter after: • Immediately When enabled, the •...

  • Page 129: Date And Time Menu

    Table 4. Config menu items (continued) Menu item Submenu item Value Comments combination in the Startup Interrupt Menu window. To display the Startup Interrupt Menu window, press the black button or Enter key during the power-on self-test (POST). CIRA Timeout 0-255 Set the timeout option for CIRA connection to be...
  • Page 130 Table 5. Security menu items (continued) Menu item Submenu item Value Comments password. By default, this is set to Disabled. If you set the supervisor password and enable this function, no one but you can change the items in ThinkPad Setup. Password at •...
  • Page 131 Table 5. Security menu items (continued) Menu item Submenu item Value Comments able to work until they are re-enabled in the Fingerprint Manager Pro. Security Chip Security Chip • Discrete TPM If you select Discrete TPM, you can use a Selection discrete TPM chip with TPM 1.2 mode.
  • Page 132 Table 5. Security menu items (continued) Menu item Submenu item Value Comments Memory Protection Execution • Disabled Some computer viruses and worms cause Prevention memory buffers to overflow. By selecting • Enabled Enabled you can protect your computer against attacks by such viruses and worms. If after choosing Enabled you find that a program does not run correctly, select Disabled and reset the setting.

  • Page 133: Startup Menu

    Table 5. Security menu items (continued) Menu item Submenu item Value Comments Anti-Theft Intel AT Module • Disabled Enable or disable the UEFI BIOS interface to Activation activate the Intel AT module, which is an optional • Enabled anti-theft service from Intel. •...
  • Page 134 • If you are using the BitLocker drive encryption, do not change the startup sequence. BitLocker drive encryption locks the computer from starting once detects the change of startup sequence. To change the startup sequence temporarily so that the computer starts from a desired drive, do the following: 1.

  • Page 135: Restart Menu

    Windows environment. When you install a new program, a device driver, or hardware, you might be informed to update the UEFI BIOS. For instructions on how to update the UEFI BIOS, go to: http://www.lenovo.com/ThinkPadDrivers Using system management This topic is primarily intended for the network administrators.

  • Page 136: Setting Management Features

    Your computer is designed for manageability, so that you can redirect more resources to better meet your business objectives. This manageability, known as Total Cost of Ownership (TCO), enables you to remotely operate client computers in the same way as you operate your own computer, such as turning on a client computer, formatting a hard disk drive, and installing a program.
  • Page 137 Enabling or disabling the Wake on LAN feature When the Wake on LAN feature is enabled and the computer is connected to a LAN, the network administrator can start the computer remotely from a management console, using a remote network-management program. To enable or disable the Wake on LAN feature, do the following: 1.
  • Page 138 User Guide...

  • Page 139: Chapter 9. Preventing Problems

    • Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.

  • Page 140: Making Sure Device Drivers Are Current

    This might eliminate the driver as the potential cause of a problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.

  • Page 141: Taking Care Of Your Computer

    For more information about how to use the System Update program, refer to the help information system of the program. Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it.

  • Page 142: Cleaning The Cover Of Your Computer

    Take care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board, or hard disk drive or solid-state drive.
  • Page 143 Cleaning your computer keyboard To clean the computer keyboard, do the following: 1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth. Note: Avoid spraying cleaner directly onto the keyboard. 2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it.
  • Page 144 User Guide...

  • Page 145: Chapter 10. Troubleshooting Computer Problems

    If your computer is installed with the Windows 7 operating system, when you are setting up your computer, the Lenovo Solution Center program prompts you to create recovery media, which you can use to restore the hard disk drive to the factory default state. For more information, see “Performing backup and recovery operations”...

  • Page 146: Spills On The Keyboard

    • If you cannot turn off your computer by pressing and holding the power switch, remove all sources of power from the computer and reset the system by inserting a straightened paper clip into the emergency-reset hole. To locate the reset hole, refer to “Bottom view” on page 6. After the computer is off, restart the computer by pressing the power button.

  • Page 147: Errors Without Messages

    Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced, and the box serial number needs to be reinstalled. Have the computer serviced. • Message: 0189: Invalid RFID configuration information area Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replace, and the UUID needs to be reinstalled.
  • Page 148 Solution: – If your computer is preinstalled with the Windows 7 operating system, you can disable any system timers, such as the LCD turn-off timer or the blank timer by doing the following: 1. Start Power Manager. 2. Click the Power plan tab, and then select Maximum Performance from the predefined power plans.

  • Page 149: Beep Errors

    Beep errors Table 7. Beep errors Problem Solution Have the computer serviced. One short beep, pause, three short beeps, pause, three more short beeps, and one short beep One long and two short beeps The video function has a problem. Have the computer serviced.

  • Page 150: A Wireless Lan Problem

    3. Click Update Driver Software, and then follow the instructions on the screen. – The switch port and the adapter have the same duplex setting. If you configured the adapter for full duplex, make sure that the switch port also is configured for full duplex.

  • Page 151: Problems With The Keyboard And Other Pointing Devices

    Note: Some models do not have a wireless WAN card. Bluetooth problems Note: Check your connection anytime and make sure that no other Bluetooth-enabled device is searching for the device to which you want to connect. Simultaneous searching is not allowed in the Bluetooth connection. •...

  • Page 152: Problems With The Display And Multimedia Devices

    2. Click Keyboard. 3. Select the Hardware tab. In the Device Properties pane, make sure that you see this message: Device Status: This device is working properly. If keys on the keyboard still do not work, have the computer serviced. •...

  • Page 153: External Monitor Problems

    Solution: Did you install the operating system or program correctly? If they are installed and configured correctly, have the computer serviced. • Problem: The screen stays on even after you turn off your computer. Solution: Press and hold the power button for four seconds or more to turn off your computer; then turn it on again.

  • Page 154: Audio Problems

    • Problem: The Extend desktop function does not work. Solution: Enable the Extend desktop function. See “Using dual displays” on page 41. • Problem: If you use the Extend desktop function, you cannot set a higher resolution or higher refresh rate on the secondary display.

  • Page 155: Fingerprint Reader Problems

    Solution: Make sure that the Microphone Boost function is turned on and set by doing the following: 1. Open Control Panel and click Hardware and Sound. 2. Click Sound. 3. Click the Recording tab in the Sound window. 4. Select Microphone, and click the Properties button. 5.

  • Page 156: Power Problems

    2. Connect the ac power adapter to the computer and let it charge. If a quick charger is available, use it to charge the over-discharged built-in battery. If the built-in battery cannot be fully charged in 24 hours, call Lenovo Customer Service Center to have it serviced.

  • Page 157: A Power Button Problem

    2. If the battery is charged but the computer does not run, call Lenovo Customer Service Center to have it serviced. A power button problem Problem: The system does not respond, and you cannot turn off the computer. Solution: Turn off the computer by pressing and holding the power button for four seconds or more. If the system is still not reset, remove the ac power adapter and reset the system by inserting one end of a needle or a straightened paper clip into the emergency-reset hole.

  • Page 158: Problems With Drives And Other Storage Devices

    – If the system-status indicator(illuminated ThinkPad logo) blinks slowly, your computer is in sleep mode. Connect the ac power adapter to the computer; then press Fn. – If the system-status indicator(illuminated ThinkPad logo) is off, your computer is in power-off state or in hibernation mode.

  • Page 159: A Software Problem

    A software problem Problem: An application does not run correctly. Solution: Make sure that the problem is not being caused by the application. Check that your computer has the minimum required memory to run the application. Refer to the manuals supplied with the application.
  • Page 160 User Guide...

  • Page 161: Chapter 11. Getting Support

    Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

  • Page 162: Using Diagnostic Programs

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 163: Purchasing Additional Services

    • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.
  • Page 164 User Guide...

  • Page 165: Appendix A. Regulatory Information

    • Phone Book Access Profile (PBAP) • Service Discovery Protocol (SDP) • Synchronization Profile (SYNC) • Video Distribution Profile (VDP) • Generic Attribute Profile (GATT) • Proximity Profile • Find Me Profile • Immediate Alert Profile © Copyright Lenovo 2013...

  • Page 166: Locations Of The Ultraconnect™ Wireless Antennas

    Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 167: Locating Wireless Regulatory Notices

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 168: Industry Canada Class B Emission Compliance Statement

    Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. User Guide...

  • Page 169: Korea Class B Compliance Statement

    Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Eurasian compliance mark Appendix A. Regulatory Information...
  • Page 170 User Guide...

  • Page 171: Appendix B. Weee And Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 172: Battery Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.

  • Page 173: Battery Recycling Information For The European Union

    For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Battery recycling information for the United States and Canada Appendix B. WEEE and recycling statements...
  • Page 174 User Guide...

  • Page 175: Copyright Lenovo

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast”or “RoHS 2”).

  • Page 176: Ukraine Rohs

    Ukraine RoHS User Guide...

  • Page 177: Appendix D. Energy Star Model Information

    Windows Help and Support information on the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 178 3. In the Device Manager window, expand Network adapters. 4. Right-click your network adapter device, and click Properties. 5. Click the Power Management tab. 6. Clear the Allow this device to wake the computer check box. 7. Click OK. User Guide...

  • Page 179: Appendix E. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 180: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Rescue and Recovery Secure Data Disposal ThinkPad ThinkVantage TrackPoint UltraConnect Intel and Intel SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries.

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