GE Profile WPDH8800J Technical Service Manual
Front load washer
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Also See for Profile WPDH8800J:
- Owner's manual & installation instructions (80 pages) ,
- Dimensions and installation information (3 pages) ,
- Technical support (68 pages)
Related Manuals for GE Profile WPDH8800J
Summary of Contents for GE Profile WPDH8800J
- Page 1 GE Consumer & Industrial Technical Service Guide August 2008 Profi le Front Load Washer PEED START WPDH8800J 31-9168 GE Appliances General Electric Company Louisville, Kentucky 40225...
- Page 2 If grounding wires, screws, straps, clips, nuts, or washers used to complete a path to ground are removed for service, they must be returned to their original position and properly fastened. GE Consumer & Industrial Technical Service Guide Copyright © 2008 All rights reserved.
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Page 3: Table Of Contents
Table of Contents Basic Wash Cycle ................................16 Belt ......................................39 Circuit Board Connections ............................20 Component Locator Views ............................18 Control Board ..................................24 Control Features ................................6 Control Panel ..................................23 Dampers ....................................46 Dispenser Assembly ................................28 Dispenser Motor ................................30 Door .......................................42 Door Hinge ...................................44 Door Lock....................................26 Door Strike ....................................27 Error Codes ..................................56... -
Page 4: Nomenclature
Nomenclature Model Number W P D H 8 8 0 0 J 0 W W Brand Color Control W = General Electric WW = White Features MV = Vermillion Red MG = Champagne Feature Package P = Profi le Engineering Revision Model Year Capacity/Confi... -
Page 5: Introduction
• The GE Profi le dryer can be installed on top of the washer. An optional stacking kit is available under the accessory number GEFLSTACK or part number WE25X10018. -
Page 6: Control Features
Control Features About the washer control panel. You can locate your model number on a label on the side of the washer. WARNING! To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. Quick Start If the screen is dark, press the POWER button to “wake up”... -
Page 7: Control Settings
Control settings. ge.com Wash Cycles The wash cycles are optimized for specific types of wash loads. The chart below will help you match the wash setting with the loads. The GentleClean ™ lifters lightly tumble the clothes into the water and detergent solution to clean the load. - Page 8 Soil Level Changing the SOIL LEVEL increases or decreases the wash time to remove different amounts of soil. To change the SOIL LEVEL, press the SOIL LEVEL button until you have reached the desired setting. You can choose between Extra Light, Light, Normal, Heavy or Extra Heavy soil. Spin Speed Changing the SPIN SPEED changes the final spin speed of the cycles.
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Page 9: Delay Start
Prewash Prewash is an extra wash before The prewash feature will fill the washer the main wash. Use it for heavily soiled (adding the prewash detergent), tumble clothes or for clothes with a care label the clothes, drain and spin. Then the that recommends prewashing before washer will run the selected wash washing. -
Page 10: Stain Inspector
Stain Inspector 6. Press the ENTER button to select the stain category. The STAIN INSPECTOR feature allows you 7. Use the ▲ and ▼ arrows to select the desired to indicate what stains are on the garments in your stain. load. - Page 11 You should then put detergent and other selected additive in the flow-through dispenser drawer located at the top left of the unit. To purchase the PROFILE SMART DISPENSE System, go online to ge.com or contact your local retailer. – 11 –...
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Page 12: Using The Washer
Using the Washer The Dispenser Drawer Slowly open the dispenser drawer by pulling You may see water in the bleach and fabric it out until it stops. softener compartments at the end of the cycle. This is a result of the flushing/siphoning action and is part of the normal After adding laundry products, slowly close operation of the washer. -
Page 13: Loading And Using The Washer
Loading and using the washer. Always follow fabric manufacturer’s care label when laundering. ge.com Sorting Wash Loads Colors Soil Fabric Lint Whites Heavy Delicates Lint Producers Lights Normal Easy Care Lint Collectors Darks Light Sturdy Cottons ■ Combine large and small items in a load. Load large items first. Large items should not be more than half the total wash load. - Page 14 See Installation Instructions in this manual. If these parts are not available, they can be ordered by visiting our Website at ge.com or by calling 800.GE.CARES. Long Vacations: Be sure water supply is shut off at faucets. Drain all water from hoses if weather will be below freezing.
- Page 15 Always follow fabric manufacturer’s care label when laundering. ge.com Dispenser Drawer Area: Detergent and fabric softener may build up in the dispenser drawer. Residue should be removed once or twice a month. ■ Remove the drawer by first pulling it out until it stops. Then reach back into the right rear corner of the drawer cavity and press down firmly on the lock tab, pulling out the drawer.
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Page 16: Basic Wash Cycle
Operation Overview Select EXTRA RINSE and PRE WASH options. Use the Basic Wash Cycle SIGNAL button to change the volume level of the end of cycle signal. Note: See for identifi cation Component Locator Views and location of washer components. Select the SOIL LEVEL to increase or decrease wash time needed to remove different amounts of soil. - Page 17 Cold: Spin • Cold water valve energized. The spin is designed to extract as much water and detergent as possible without harming fabrics. • Cold selection is tempered by default for main Speeds can be as slow as 90 rpm (out of balance wash.
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Page 18: Component Locator Views
Component Locator Views Top View Water Valve Outlet Hose Water Valve Water Level Control Line Filter 3-Way Pipe Dispenser Inlet Hose Power Control Nozzle Hose Dispenser Assembly Dispenser Vent Hose Thermistor Heating Element Front View Damper Pump Outlet Hose Motor Tub Drain Hose Pump Inverter Located Behind Frame Front... -
Page 19: Belt
Component Locator Views (Con't) Rear View Tub Drive Pulley Belt Motor Dispenser Drawer – 19 –... -
Page 20: Circuit Board Connections
Circuit Board Connections Control Board Input from Power Board VFD (Vacuum Fluorescent Display) Output to Control Board Inverter Board Output To Motor 120 VAC Input From Control Board DC Input Voltage from Control Board (Continued Next Page) – 20 –... - Page 21 Power Supply Board (rear cover on) L1 output to inverter, door lock switch, heater, and power fi lter Softener pump, detergent pump motors Door lock and unlock solenoids, dispenser motor, hot and cold water valves, water pump 7V and 12V to UI, LINbus, ground to UI and inverter, Ezlink tx, tx, and 5V to inverter Pressure switch: foam, main, and overfl...
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Page 22: Service Panel
Washer Components Top Panel Service Panel WARNING: Sharp edges may be exposed when Removal of the service panel provides access to servicing washer. Use caution to avoid injury and the pump cleanout, pump, tub drain hose, heater assembly, inverter, wire junction box, front dampers, wear Kevlar gloves or equivalent protection. -
Page 23: Control Panel
5. Lift the top edge of the panel to disengage the Control Panel tab that holds the top of the panel in place. The control panel is held in place with 5 Phillips- head screws and 1 tab. To remove the control panel assembly: Remove the top panel. - Page 24 Control Board The control board is mounted in a housing that is attached to the inside of the control panel. The control board and housing are replaced as an assembly. The control board assembly is held in place by 4 (6-mm) hex-head screws.
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Page 25: Line Filter
To remove the control board assembly: Line Filter Remove the control panel. (See Control Panel The line fi lter helps to smooth out any fl uctuations in voltage, protecting the control board and providing Note: In the following step, the knob is held in place more reliable operation. -
Page 26: Door Lock
Use a long-nose pliers to grasp the wire loop at Door Lock the spring location and expand it to clear the gasket. The door lock contains a door switch and solenoid- operated locking and unlocking mechanism. The door locks when a cycle is entered (wake-up routine) and during every cycle. -
Page 27: Door Strike
Door Strike Front Panel To remove the door strike: The front panel is hung on 2 hooks attached to the cabinet and held in place with four 1/4-in. hex-head Open the door. and 2 Phillips-head screws. A gasket provides a watertight seal between the front panel and outer Remove the 2 Phillips-head screws that hold the tub. -
Page 28: Dispenser Assembly
Caution: When testing the diverter motor, DO NOT Dispenser Assembly remove the wiring harness from the diverter motor unless replacing the motor assembly. The motor The dispenser assembly provides automatic assembly has a special locking connector and the dispensing of detergent, bleach, and fabric softener wiring harness will not stay reconnected if removed as long as the user fi... - Page 29 Note: An inlet tube is placed between the inlet hose Note: Install the dispenser vent hose with the notch and the dispenser tank. The inlet tube provides aligned on dispenser tank. Ensure that the seam proper water pressure to the dispenser and nozzle. remains aligned with the pointer on the outer tub.
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Page 30: Dispenser Motor
7. Remove the 2 Phillips-head screws that attach Dispenser Motor the dispenser to the front bracket. The dispenser is operated by a 120-VAC, 60-Hz motor. The dispenser motor receives commands from the control board and controls dispenser operation. Operation of the dispenser motor can be checked by using the Service Test Mode t12. - Page 31 3. Using a small fl at blade screwdriver, carefully Power Board Assembly pry the locking tab away from the right side top brace while pulling the power supply up and To remove the power board assembly: towards the rear of the washer. The power board and its cover are replaced as an assembly.
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Page 32: Water Level Control
Water Level Control Operation Water Level Control When the machine is empty, the foam switch is The water level control is installed on the cabinet closed and the motor circuit is disabled. When the right side top brace. The water level control is main wash cycle is activated, the fi... -
Page 33: Water Valve
The overfl ow water level, measured at the bottom To remove the water level control: center of the wash basket, is approximately 7 Remove the top panel. (See Top Panel inches deep. Overfl ow protection will occur at this water level. Press down the tabs, then disconnect each of the 2 wire harnesses. -
Page 34: Pump
To remove the water valve: Pump Remove the top panel. (See Top Panel The pump consists of a 120-VAC, 60-Hz motor, impeller, impeller housing, and a removable strainer 2. Disconnect the black and blue wires and the that helps prevent foreign objects from entering the orange wire from the cold water (C) solenoid. - Page 35 To remove the pump: Disconnect the 2 wires from the pump. Remove the front panel. (See Front Panel Caution: Under normal conditions, approximately Outlet Pump Hose 1 quart of water will drain out when the pump Wires cleanout is removed. Drain Hose Place a shallow pan under the drain cleanout.
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Page 36: Heater Assembly
Heating Element Specifi cations: Heater Assembly • 120 VAC • The heater assembly is located above the pump, • 970 Watts and is accessed from the front of the washer. • • Approximately 8 Amps Approximately 8 Amps • The heater assembly consists of a heating Ω... - Page 37 To replace the thermistor: Push inward on the 10-mm hex nut to relax the rubber gasket. Push the thermistor into the rubber gasket until Grasp the heater assembly and pull outward. fully seated. Note: Ensure heater assembly is fully seated in the Heater Assembly Removal tub.
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Page 38: Inverter
To remove the inverter: Inverter Remove the service panel. (See Service Panel The inverter receives commands from the control board and controls motor operation. The inverter is Press the 4 tabs inward and remove the junction enclosed in a protective housing and is located on box cover. - Page 39 Press the lock tab and remove the motor ground Belt wire. To remove the belt: Remove the plastic wire tie that holds the motor wiring in place. Remove the four 6-mm screws from the cabinet rear cover. Pull the cover outward from the middle. Remove the belt by turning the tub drive pulley and rolling the belt off the pulley.
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Page 40: Motor Assembly
Wash Basket Pulley Motor Assembly To remove the wash basket pulley: The motor assembly consists of a reversible, variable speed, 3-phase induction DC motor, and Remove the belt. (See Belt sensor. The motor drives the tub drive pulley with a 7-rib belt. The sensor monitors motor rpm and Remove the 24-mm drive nut that holds the tub is connected to the control board. - Page 41 On the inverter board, check for an approximate To remove the motor: resistance value of 6 ohms between any two of Remove the belt. (See Belt the three terminals: Remove the -in. bolt from the threaded plate Ω • A to B (Blue to white) - 6 that holds the motor arm to the outer tub.
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Page 42: Door
Rock motor rearward to clear the motor mounts Door from the outer tub. Place the motor on the washer chassis. To remove the door components: Disconnect the motor wire harness. Note: The hinge cover is attached to the door with 2 Phillips-head screws and 3 tabs located on the Note: The motor ground wire connector utilizes a inside. - Page 43 Note: Place the door on a soft, protected fl at 7. Remove the 9 Phillips-head screws that attach surface so that the door glass faces up. (The door the protect cover and ring to the door frame. should rest on the handle side.) 4.
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Page 44: Door Hinge
4. Remove the gasket from the front panel. (See Door Hinge Front Panel To remove the door hinge: 5. Push and fold the left side of the gasket inside Remove the door. (See Door the wash basket. Grasp the hinge pin with a pair of pliers and pull Note: The door hinge is attached to the front panel the pin out of the hinge. -
Page 45: Tub Gasket (Boot)
Note: When installing the hinge, it may be Note: When reinstalling the nozzle to the gasket, it necessary to strike the top of the hinge (as shown) may be helpful to remove the nozzle from the hose. to fully engage the 3 tabs on the rear of the front Ensure that the washer is placed on the outside cover and to align the 3 screw holes in front. -
Page 46: Dampers
4. Pull the tub gasket off the outer tub lip. Dampers Each of the 4 dampers are secured to the outer tub by a gray upper bushing that locks in a slot in the outer tub. Each damper is held to the chassis with a plastic pin. -
Page 47: Wash Basket
4. Remove the pin that secures each damper to Wash Basket the chassis by pressing the lock tab while pulling the pin out. The wash basket is contained inside the outer tub. The wash basket is rotated by a belt-driven tub- Note: It may be helpful to tap the pins out with a drive pulley. - Page 48 8. Remove the dispenser motor wiring from the 12. Remove the 8 (13-mm) nuts and washers from retainer located on the left side brace. the bolts that hold the front top and bottom counterweights to the front of the outer tub. Retainer 9.
- Page 49 14. Disconnect the heater assembly wires. Note: 15. Remove the plastic wire tie that holds the heater • Install new outer tub seal (Part # WH08X10023) assembly wiring and the tub ground wire to the whenever tub halves have been separated. outer tub.
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Page 50: Outer Tub Assembly And Suspension
5. Remove the dispenser vent hose from the outer Outer Tub Assembly and Suspension tub. (See Dispenser The outer tub assembly is constructed in two halves 6. Remove the dispenser outlet hose from the and contains the wash basket. The bearing and seal dispenser. - Page 51 11. Remove the pressure tube from the water level 20. Remove the 4 dampers from the outer tub. (See control. Dampers 12. Disconnect the heater assembly wires. 21. Compress the dampers and position them towards the outside of the cabinet. 13.
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Page 52: Service Test Mode
Service Test Mode The washer control has a service test mode that can be utilized by the service technician in order to test critical components and to access error codes. This test mode will help the service technician to quickly identify failed or improper operation of washer components. - Page 53 Test Mode Description Verifi es the dispenser motor works and can locate t15 Dispenser Test all 4 dispenser positions. t16 Bulk Pumps Test Verifi es all the Smart Dispenser Pumps work. Verifi es all the Smart Dispenser Sensors work. t17 Bulk Sensors Test t18 AutoSpin Profi...
- Page 54 The following tables show the diagnostic tests and the button sequence that is required to perform them. Service Mode Test Sequence t01 Confi gure UI Enter Displays “confi gure UI” Power Returns to service mode screen t02 Error Codes Enter Displays error codes Start/ Clears highlighted error code from machine...
- Page 55 Service Mode Test Sequence t14 Spin Test Enter Displays “estimated” and “current” rpm. Unit begins spinning at 410 rpm Start Ramps up to 1050 rpm Start Ramps up to 1150 rpm Start Ramps up to 1300 rpm Power Ramps down and returns to service mode screen t15 Dispenser Enter Displays “pre-wash”...
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Page 56: Error Codes
Error Codes NOTE: It’s important to note error codes should only be used to help identify components which require testing. Never replace a part based solely on an error code. The control can generate a false error if the right conditions exist. Use the code only as a reference and always check the component before replacing. Error Code Description Action... - Page 57 Error Code Description Action E10 Motor Comm Communication • Check integrity of wiring and connections between main Interface Problem Between control and motor drive. Machine Control and • Clear error code and run a cycle. Motor Drive • If fault persists and reappears, replace the Machine Control.
- Page 58 Error Code Description Action E22 Over Volts Motor Drive Internal • Measure AC outlet voltage; ensure correct range (120V to Problems 132V AC). E23 Under Volts • Check electrical connections at the motor drive. E24 Under Volts After Start • Check harness integrity between main control and motor drive.
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Page 59: Schematic
Schematic – 59 –... -
Page 60: Warranty
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location for service.