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Summary of Contents for GE 28310
- Page 1 416-272-5104 sales@phonesdirect.ca www.phonesdirect.ca...
- Page 2 Model 28310 2 in 1 - Skype Internet & Standard Phone User’s Guide Quick Guide on pages 12-20 can be used with the internet or as a traditional landline telephone...
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Page 4: Introduction
GE/Skype phone to make and receive both landline and Skype calls. And, because Skype is built into your GE/Skype phone, you no longer need a com- puter to use Skype. In order to use your GE/Skype phone for Skype calls, the base station must be linked up with an active Inter- net connection. -
Page 5: Equipment Approval Information
Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for... -
Page 6: Interference Information
Use of other accessories may not ensure compliance with FCC RF exposure guidelines. Information for DECT Product This 28310 telephone is compliant with the DECT 6.0 standard which operates in the 1.92GHz to 1.93GHz frequency range. -
Page 7: Table Of Contents
Mute the Microphone..21 ........33 Speakerphone .....21 .......33 ROFILE Start a New Call During a ....34 HANGE ASSWORD Call ..........21 ......34 3 Way Conference Calling... Skype Credit ......35 SkypeIn........35 KYPE EATURES UPPORTED BY THE Voicemail.......36 GE/S ....22 KYPE HONE ......22 ISPLAY... -
Page 8: Table Of Contents
Table of Contents ......36 ...46 IVERT ATTERY AFETY RECAUTIONS Call Forward......36 ..47 ROUBLESHOOTING UIDE Voicemail Activation..37 Telephone Solutions..47 Welcome Message ...37 Caller ID Solutions....48 ........37 Skype Solutions....48 RIVACY ..38 Battery Solutions ....51 ANAGE LOCKED SERS ........38 ..52 ONES ENERAL RODUCT Incoming Alert Type ..38 ..52 AUSES OF... -
Page 9: Introduction
Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out. -
Page 10: Telephone Jack Requirements
Telephone Jack Requirements Wall plate To use this phone with a landline, you need an RJ11C type modular telephone jack, which might look like the one pictured here, installed in your home. If you don’t Modular telephone have a modular jack, call your local phone line jack company to find out how to get one installed. -
Page 11: Handset Layout
Handset Layout earpiece display Navigational/ selection (button) LED alert (indicator) Right soft (button) Left soft (button) End/Power/ Skype status (button) Call/Speaker (button) a/A * # (button) (button) Space/zero (button) microphone Base Layout Network Connection Status (indicator) - Page 12 Left soft button Selects the current menu item or confirms a setting, depending on the current screen. LED light indicator alerts to Voicemail Waiting and Skype Authorization requests. Right soft button Cancels the last action or returns to the previous screen, depending on the current screen.
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Page 13: Installing The Handset Battery
Installing the Phone Installing the Handset Battery NOTE: You must install the handset batteries before using the cordless handset. CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved model BYD NiMH H-AAA 900mAh 1.2V, rechargeable Nickel-metal Hydride AAA batteries, which are compatible with this unit. -
Page 14: Base Station
Base Station 1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your base/gateway on a level surface near your high speed internet connection. NOTE: If your computer or other equipment is occupying all available internet connections you will need to purchase a router. -
Page 15: First Time Start Up
First Time Start Up You must complete the following steps the first time you use your GE/Skype phone. Start by turning on the handset; press and hold button until the handset powers on. 1. Find your preferred language using , then press... -
Page 16: Getting Started With Skype
Getting Started with Skype You can configure your GE/Skype phone with an existing Skype account during the first-time installation, or you can optionally create a new Skype account. You only need a Skype username and password defined by you to create a new account. You can enter further account details when your GE/Skype phone has been configured and is online. -
Page 17: Sign Into A Skype Account
4. You are then directed to the Skype I have read Agreement. Use to read the entire and accept Skype’s text and then press to accept. to accept. terms and conditions at www.Skype.com Accept Decline Please be patient as the creation of your Skype account may take several minutes to perform. -
Page 18: Contacts
4. You are now asked whether you want to Do you want to save save your Skype name and password for your Skype name automatic sign-in in the event of power and password for automatic sign in? outage. Press to accept, to accept, to decline. -
Page 19: Add A Skypeout Or Landline Contact
NOTE: Please be patient as synchronization of Skype contacts might take several minutes. NOTE: Use “echo123” to test your Skype connection. Add “echo123” to your contacts. Calling echo123 will launch an automated test that allows you to record and play back sound. Add a SkypeOut or Landline Contact SkypeOut allows you to make calls to traditional landline and mobile phones. -
Page 20: Search For Skype Users
Search for Skype Users To search for Skype users, press to select Menu, then: 1. Use to go to Search, select by pressing 2. Use the keypad to enter the Skype name or full name and press press 3. Use to navigate and highlight a name from the list, select by pressing 4. -
Page 21: Dial A Landline Number
Dial a Landline Number To dial a landline number: 1. Use the keypad to enter the number. Press to call the number. 1231234567 NOTE: When using SkypeOut always enter area code and telephone number. Options Clear 2. Use to select landline or SkypeOut Select how to dial this number and press... -
Page 22: Mute The Microphone
Mute the Microphone During a call just press to mute the microphone. Press again to unmute. Speakerphone During a call you can switch between the speaker and earpiece. 1. Press to select Speaker. 2. Press again to return to Earpiece. Start a New Call During a Call To start a new call during an active call;... -
Page 23: Skype Features Supported By The Ge/Skype Phone
After you have created your Skype account, you can call other people with Skype accounts for free. Skype also offers additional subscription features, including: All of these features are supported by your new GE/Skype phone and are available at www.skype.com. Allows you to make calls to ordinary landline and SkypeOut mobile phones. - Page 24 Notifications Display notification icons. Missed call. New voicemail. Exchange contact details request. Silent mode is active. Keypad locked. Skype credit is about to expire. Headset connected. Diverting calls to voicemail. Call forwarding.. Skype Online Indicates your current Skype online status. Status Online (green).
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Page 25: Rogramming Your Phone
Programming Your Phone Main Menu The Main menu provides easy access to all of your GE/Skype phone settings. 1. From the idle screen, press to enter the main Menu. 2. Use to navigate and highlight o navigate and highlight an item. press... -
Page 26: Sign Into Skype
Skype Settings In order to adjust the settings in the following Skype menus, you must have a Skype account configured and be online. Sign into Skype 1. From the idle screen, press to enter the Sign in menu. 2. Use to select to select Sign in to Skype. -
Page 27: Send Voicemail To A Contact
Send Voicemail to a Contact 1. From the idle screen, press to enter the main menu. 2. Press to select Contacts. 3. Use to find a contact, and select the contact by to find a contact, and select the contact by pressing 4. -
Page 28: Edit A Skypeout Contact Number
Remove: Remove a contact from your Contact list. This option applies to Skype as well as landline contacts. 1. From the From the idle screen, press press to enter the main menu. to enter the main menu. 2. Press to select to select Contacts. -
Page 29: Request Contact Details
Request Contact Details You can send an authorization request to a Skype user – and if it is accepted, you can see his or her online status. When adding a contact to your Contact list you will be prompted to specify if you want to send an authorization request. We recommend that you send this request but you do not have to do so –... -
Page 30: Aller Id (Cid)
Delete: Remove the entry. View profile: View the profile for the entry. Please note that this works only with Skype calls. Add to contacts: Add an entry to your Contact list. Clear list: Delete all entries on the list. Missed calls: A list showing only the missed calls. Please note that landline as well as Skype calls are registered. -
Page 31: Dialing Landline Or Skype Calls From Call History
1. Press to select Yes and answer the call. The top of the display will show which call is active, Landline or Skype. The original call will be put on hold and you will be connected to the new call. 2. -
Page 32: Deleting Acid Record
Listen to your voicemail Callers can leave a message for you. Whenever someone sends you a voicemail, the message You have 1 new voicemail will be displayed on your GE/Skype phone. 1. From the From the idle screen, press press to enter the main menu. -
Page 33: Contacts Requests
Contacts Requests Skype protects the privacy of its users by requiring exchange contact details on names added to a contact list. You will receive an authorization request whenever a Skype user adds you to his or her Contact list. By accepting the request, you allow the user to see your online status. -
Page 34: Sign Out
4. Press to select your preferred status (Offline, Online, Skype me, Away, Not available, Do not disturb, Invisible). NOTE: You can also press from the Idle screen in order to change your Skype status. When you select Do not disturb, you mute all incoming Skype as well as landline calls. -
Page 35: Change Password
d. In Gender, use to select (Male, Female, Unspecified). e. In Birthdate, enter the month using the keypad, press go to the day and enter the day using the keypad, press again to go to the year and enter the year using the keypad. f. -
Page 36: Skype Credit
2. Press to select Status. 3. Press to select Auto sign in. 4. Press to select your preferred sign in mode (Automatically, Prompt). Search You can search for Skype users directly from your handset. 1. From the From the idle screen, press press to enter the main menu. -
Page 37: Voicemail
Settings Call Divert You can configure your GE/Skype phone to forward all incoming Skype calls either to a landline/mobile phone or to your Voicemail. Please note that in order to use this function, you have to have Skype credits. -
Page 38: Voicemail Activation
Voicemail Activation NOTE: You must purchase a Skype voicemail subscription at www.skype.com to use this service. 1. From the From the idle screen, press press to enter the main menu. 2. Press to select Settings. 3. Press select Call divert. 4. -
Page 39: Manage Blocked Users
Settings. 3. Press to select Tones. Incoming Alert Type You can define how you want your GE/Skype phone to alert you GE/Skype phone to alert you to alert you with incoming calls: Ringing: The handset will ring as long as the incoming call is active. -
Page 40: Ring Tones
2. Press to select your preferred alert type (Ringing, Ring once, Beep once). Ring Tones You can define how you want your GE/Skype phone to ring on GE/Skype phone to ring on to ring on incoming calls. 1. From Tones , press to select Ring tones. -
Page 41: Time & Date
Internet. Thus, you only have to configure the Time zone and Daylight saving settings. When this is done, the time and date obtained by your GE/Skype phone from the Internet will be GE/Skype phone from the Internet will be from the Internet will be adjusted according to your choices. -
Page 42: Handset Name
2. Press the number 5 key three times. Language You can select a language other than English but only if your GE/Skype phone is connected to the Internet. 1. From the idle screen, press to enter the main menu. 2. Press to select Settings. -
Page 43: Preferred Line
4. Press to select Language. 5. Press to select your preferred language (English, Espanol, Francais). Should you accidentally select a language which makes it hard for you to find the Language menu again, use this shortcut: 1. From the idle screen, press to enter the main menu. -
Page 44: Information
In IP mode you can choose Dynamic or Static. The default setting of your GE/Skype phone is dynamic IP mode which covers the GE/Skype phone is dynamic IP mode which covers the is dynamic IP mode which covers the needs of most users. -
Page 45: Firmware Update
8. Use the keypad to enter the HTTP proxy IP Address. An Install Wizard will guide you through the configuration. Firmware Update You can check to see which software version your GE/Skype phone is presently using as well as upgrade to the most recent version. Your options are: Latest Firmware: Displays the latest firmware version. -
Page 46: Skype Ports
Current firmware: Displays the firmware version currently used by your GE/Skype phone. All Firmware vers.: Displays a list of all accessible firmware versions that your GE/Skype phone can use. Thus, you can choose to downgrade to an older version. 1. From the idle screen, press to enter the main menu. -
Page 47: Reset
Reset To restore the GE/Skype phone back to factory settings you can reset the phone and base. Please note, though, that all your personal settings will be lost. 1. From the idle screen, press to enter the main menu. 2. Press to select Settings. -
Page 48: Roubleshooting Uide
Troubleshooting Guide ATTENTION: Before troubleshooting, update to the latest software version via Settings/Advanced/ Firmware Update/Latest firmware. You should also restart your modem/router/switch and the base/gateway station by turning the power to these devices off and on. Telephone Solutions No dial tone •... -
Page 49: Caller Id Solutions
• See solutions for “No dial tone”. • Replace the battery. Handset displays "BASE STATION CONNECTION LOST" or "NOT REGISTERED". • Handset may be out of range of the base. Move closer to the base. • Verify the power adaptor is properly installed. •... - Page 50 Standard. • Your GE Skype phone may be behind a proxy server. In order for the SNTP (Simple Network Time Protocol) to work, UDP/IP port 123 must be set to open proxy.
- Page 51 Cannot make a SkypeOut call. • You may not be subscribing to this service. You need to have SkypeOut credit to use this service. You can buy SkypeOut credit at www.Skype.com. • You are out of Skype credits. Check your available Skype credits via Service/ Skype Credit.
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Page 52: Battery Solutions
The handset does not charge when placed in the charger. • The handset may not be placed correctly in the charger. Check that the charger makes a beep when the handset is placed correctly. • The charger may not be connected to the power outlet or it is not turned on. -
Page 53: General Product Care
General Product Care To keep your unit working and looking good, follow these guidelines: • Avoid dropping the handset, as well as other rough treatment to the phone. • Wipe the base station with a damp cloth or an antistatic wipe. Never use a dry cloth as this can cause static discharge. - Page 54 Service If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800- 448-0329. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This product may be serviced only by the manufacturer or its authorized service agents.
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Page 55: Limited Warranty
Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: •... - Page 56 • Products purchased or serviced outside the USA. • Acts of nature, such as but not limited to lightning damage. Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary.
- Page 57 Index Accessory Information Edit a SkypeOut Contact Number Add a Skype Contact Add a SkypeOut or Landline Contact Firmware Update Adjust Earpiece Volume First Time Start Up Advanced Advanced Contact Menu Auto Sign In General Product Care Getting Started with Skype 15 Base Layout Base Station Handset Layout...
- Page 58 Send Voicemail to a Contact 26 Service Sign Into a Skype Account 16 Sign into Skype 25, 32 Sign Out Skype Credit Skype Features Supported by the GE/Skype Phone Skype Ports Skype Solutions Skype. SkypeIn Speakerphone Start a New Call During a Call...
- Page 61 Skype logo and the S logo are trademarks of Skype™. Thomson Inc. 101 West 103rd Street Model 28310 Indianapolis, IN 46290-1102 00017707 (Rev. 0 Dom E) © 2007 Thomson Inc. 07-21 Trademark(s) ® Registered...