Model 28811 Series DECT 6.0 Cordless Handset Speakerphone Answering System User’s Guide Your new GE telephone system is EXPANDABLE up to a total of 6 handsets (by purchase of optional Model 28801 handset with charge cradle)
Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
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US Number is located on the cabinet bottom. REN Number is located on the cabinet bottom. 2 Rights of the Telephone Company Should your equipment cause trouble on y our line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required.
Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and () This device must accept any interference received, including interference that may cause undesired operation.
Hearing Aid Compatibility (HAC) This telephone system meets FCC standards for Hearing Aid Compatibility. Licensing Licensed under US Patent 6,7,009. FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 0 centimeters between the radiator and your body.
Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.
For Model 28811xx2 there will be ONE additional handset, charge cradle, belt clip, battery pack and cover than shown above. NOTE: If a speaker box is included in your package, it replaces one set of a handset, belt clip, battery pack and cover. For Model 28811xx3 there will be TWO additional handsets, charge cradles, belt clips, battery packs and covers than shown above.
Installation Digital Security System Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line. INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs, microwave ovens, and VCRs.
Installing the Phone Installing the Handset Battery NOTE: You must connect the handset battery before use. CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Model 5-2814 Nickel-metal Hydride battery (Ni-MH), which is compatible with this unit. 1.
Base Station 1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall. . Plug one end of the telephone line cord into the TEL LINE jack on the back of the base and the other end into a modular jack.
GOOG411 GOOG-11 is Google’s new 11 service. With GOOG-11, you can find local business information completely free, directly from your phone. With purchasing the GE phone, you can access 1-800-GOOG-11 service at anytime by simply pressing the GOOG-11 button. 1. In standby mode or dialing mode, press the GOOG-11 button, the preset GOOG-11 service number is dialed out immediately.
Programming the Telephone Standby Screen The handset displays the handset number and user name. Programming Functions The system uses a menu structure to give you access to all of the built-in features. You may program the following items in main menu: Phonebook, Room Monitor, Set Alarm Clock and Handset Setup.
Add Records 1. Make sure the phone is OFF (not in TALK mode). . Press the mute/menu OK button to go to the main menu. . Press CALLER ID-VOLUME ( 6 or 5) button to scroll to PHONEBOOK. . Press mute/menu OK button to enter PHONEBOOK menu. 5.
Edit Records 1. Make sure the phone is OFF (not in TALK mode). . Press the mute/menu OK button to go to the main menu. . Press CALLER ID-VOLUME ( 6 or 5) button to scroll to PHONEBOOK. . Press mute/menu OK button to enter PHONEBOOK menu. 5.
Dialing a Number from Internal Memory 1. Make sure the phone is OFF (not in TALK mode). . Press the mute/menu OK button to go to the main menu. . Press CALLER ID-VOLUME ( 6 or 5) button to scroll to PHONEBOOK. .
6. The receiving handset will turn on the microphone and the originating handset will turn on the speakerphone to monitor sound from the receiving handset. NOTE: For room monitoring mode to work, the originating handset must NOT be on the cradle. NOTE: While in room monitoring mode, the handsets will emit an alert tone approximately every 5 seconds if there is an incoming call.
Handset Setup 1. Make sure your phone is OFF (not in TALK mode). . Press the mute/menu OK button to go to the main menu. . Press CALLER ID-VOLUME ( 6 or 5) button to scroll to HANDSET SETUP. . Press mute/menu OK button to confirm and you may program the following items: Language, Handset Name, Ringer Tone, Ringer Volume, VIP Melody, Key Tone, Set Day/Time, Equalizer, Area Code, Tone/Pulse, Registration, Deregistration and Default Setting.
Handset Name From the Handset Setup Menu: 1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the HANDSET NAME sub-menu. . Press mute/menu OK button to enter the menu. HANDSET NAME shows in the display. . Use the touch-tone pad to enter a name (up to 15 characters). More than one letter is stored in each of the number keys.
Ringer Volume From the Handset Setup Menu: 1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the RINGER VOLUME sub-menu. . Press mute/menu OK button to enter the menu. SET RINGER LEVEL 5 shows in the display.
Storing VIP Melody From the Handset Setup Menu: 1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to VIP MELODY sub-menu. . Press mute/menu OK button to select VIP melody feature and then display VIP 1 record. - If VIP1 does NOT contain any specific number/records, it will display EMPTY.
Reviewing And Deleting Stored VIP Melody Record From the Handset Setup Menu: 1. Press the mute/menu OK button to enter to VIP MELODY menu. . Use the CALLER ID-VOLUME ( 6 or 5) button to scroll to the desired VIP Melody Record.
6. Press the mute/menu OK button to save your selection. You will hear a confirmation tone and the current time shows in the display. Equalizer This feature lets you to adjust the audio quality. From the Handset Setup Menu: 1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to Equalizer. .
. Press the mute/menu OK button to confirm. You will hear a confirmation tone and your selection shows in the display. Registration Your packaged handset(s) are pre-registered and ready to use. It is not recommended that a handset be registered again unless absolutely necessary. From the Handset Setup Menu: 1.
. Use the touch-tone pad to select 1 for YES or for NO. Or use the CALLER ID-VOLUME ( 6 or 5) button to scroll to 1YES or 2NO. WARNING: It is not recommended that a handset be de-registered unless absolutely necessary because once a handset is de-registered, that handset’s telephone features cannot be used until the handset is re-registered.
Default Setting As you become familiar with this system, you may prefer to use the system’s original settings. Follow the steps below to return to the factory default settings. From the Handset Setup Menu: 1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the DEFAULT SETTING sub-menu.
VMWI / Visual Ringer Indicator on Handset IMPORTANT: In order to use this unit’s Voice Mail Waiting Indicator (VMWI) feature, you must subscribe to this service from your phone company. The VMWI indicator on the top of the handset flashes when you receive a new message from your service provider.
Answering Calls 1. When the phone rings, press the SPEAKER button on the handset. - OR - Pick up the handset and press the TALK button. . When finished, press END/cancel to hang up. NOTE: Adjust the handset volume by pressing the CALLER ID-VOLUME ( 6 or 5) button during a call.
Flash/Call Waiting If you subscribe to the combined Call Waiting Caller ID service from your local telephone company, you will receive Caller ID information (if available) on Call Waiting calls. During a phone call, you will hear a beep to indicate another call is waiting on the line and Caller ID information for the waiting call shows on the handset display.
Page The page feature helps you locate a misplaced handset. To send and receive pages, all handsets must be registered. If your handset is not registered, follow the instructions in the Registration section of this manual. Handset to Handset Paging (applicable only with additional handsets) 1.
Mute To have a private, off-line conversation, use the MUTE feature. The party on the telephone line cannot hear you, but you can hear them. 1. Press the mute/menu OK button. The handset display shows MUTE ON. . Press the mute/menu OK button to cancel and return to your phone conversation. Receiver Volume Control When the handset is ON (in TALK mode) you may adjust the receiver volume by pressing the CALLER ID-VOLUME ( 6 or 5) button.
Intercom Operation (applicable only with additional handsets) The intercom feature allows you to have a conversation with another registered handset without tying up the telephone line, allowing you to still receive incoming calls. Making an Intercom Call 1. Make sure the handset is OFF (not in TALK mode). .
Advanced Intercom Features Receiving an Incoming Call During an Intercom Call If you receive a telephone call during an intercom call, the intercom call is immediately terminated and both handsets ring. Either handset user may press the TALK or SPEAKER button to answer the call. Using Intercom with External Telephone Calls During a telephone call, you may use the intercom/paging function to page another handset and have an off line, private (two-way) intercom conversation.
Three-Way Calling 1. During an external call, press the delete/intercom/conf button. LINE ON HOLD EXTENSION? shows in the display. . Use the touch-tone pad to select Handset #. You will hear a paging tone and PAGING shows in the originating handset’s display. NOTE: PAGING FROM...
Caller ID (CID) IMPORTANT: In order to use this unit’s Caller ID features, you must subscribe to either the standard Name/Number Caller ID Service or Call Waiting Caller ID Service. To know who is calling while you are on the phone, you must subscribe to Call Waiting Caller ID Service. This unit receives and displays information transmitted by your local phone company.
Storing CID Records (In CID Memory) If you are not at home or cannot answer, your telephone’s Caller ID memory stores the data for the 0 most recent calls you received so you can see who called while you were unavailable. When the 1st call is received, the oldest Caller ID record (1st call) is automatically deleted.
Storing CID Records in Internal Memory You may also store CID information in the phone’s internal memory. NOTE: It is important that you format CID records correctly BEFORE storing in internal memory as you cannot reformat CID records stored in memory. 1.
Deleting All CID Records 1. Make sure the phone is OFF (not in TALK mode). . Use the CALLER ID-VOLUME ( 6 or 5) button to display any Caller ID record. . Press and hold the delete/intercom/conf button until DELETE ALL? shows in the display.
Changing the Battery CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Model 5-2814 Nickel-metal Hydride battery (Ni-MH), which is compatible with this unit. 1. Make sure the telephone is OFF (not in TALK mode) before you replace the battery. .
Display Messages The following messages shows the status of the phone, provides Caller ID information, or helps you set up and use your phone. BLOCKED NUMBER Indicates the person is calling from a number which is blocked from transmission. CHARGING... Indicates the handset needs to charge for a period of time before it can resume normal function.
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INCOMPLETE DATA Caller information is interrupted during transmission or the phone line is excessively noisy. Indicates no CID information was received, you are not subscribed to CID service, or CID service is not working. LINE IN USE Displays on handset while the line is in use. LONG DISTANCE Indicates CID record is from a long distance call.
Handset Sound Signals Signal Meaning A long warbling tone Signals an incoming call (with ringer on) Three short beeps Page signal (several times) One beep every 7 seconds Low battery warning Troubleshooting Guide Telephone Solutions No dial tone • Check or repeat installation steps: Make sure the base power cord is connected to a working electrical outlet.
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Handset does not ring • Make sure the handset ringer software switch is set to on. • The handset may be out of range of the base. Move closer to the base. • You may have too many extension phones on your line. Try unplugging some extensions.
Caller ID Solutions No Display • Charge the battery (for 16 hours). Or replace the battery. • Make sure the unit is connected to a non-switched electrical outlet. Disconnect the power adaptor from the base and reconnect it. Caller ID Error Message •...
Causes of Poor Reception • Aluminum siding. • Foil backing on insulation. • Heating ducts and other metal construction that can shield radio signals. • You ’re too close to appliances such as microwaves, stoves, computers, etc. • Atmospheric conditions, such as strong storms. •...
Warranty Assistance If trouble is experienced with this equipment, for warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may require that you disconnect the equipment until the problem is resolved. Any unauthorized repairs, changes or modifications not expressly approved by Thomson Inc.
Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 5 days from date of shipment to the rental firm, whichever comes first.) What we will do: •...
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What your warranty does not cover: • Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and user controls. Any additional information, should be obtained from your dealer.) • Installation and setup service adjustments. • Batteries. • Damage from misuse or neglect. •...
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How state law relates to this warranty: • Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you. •...
Accessory Information DESCRIPTION MODEL NO. Handset Replacement Battery 5-2814 AC Power converter 5-2812 Belt Clip 5-2813 Accessory Handset w/Charge Cradle 28801 To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-8-076. A shipping and handling fee will be charged upon ordering. We are required by law to collect appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent.
Index Accessory Information Call Timer Add Records Call Waiting Caller ID Advanced Intercom Caller ID (CID) Features Caller ID Solutions Answering Calls Causes of Poor Reception 9 Area Code Changing a Stored VIP Auto Standby Melody Record Changing the Battery Base Connecting an Optional Headset to the Handset...
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Index Default Setting FCC RF Radiation Exposure Statement Delete Records Flash/Call Waiting Deleting a CID Record Deleting All CID Records General Product Care De-Registration Global De-registration Dialing a CID Number GOOG11 Dialing a Number from Internal Memory Digital Security System Handset Display Messages Handset Layout...
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Index Making a Call Important Installation Guidelines Making an Intercom Call 6 Information for DECT Mute Product Inserting a Pause in the Page Dialing Sequence Paging All Handsets from a Installation Handset Installing the Handset Paging from the Base/Group Battery Page Installing the Phone Parts Checklist...
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Index Receiver Volume Control 5 Set Alarm Clock Receiving an Incoming Call Set Day/Time During an Intercom Call Speakerphone Operation 1 Receiving an Intercom Standby Screen Call Storing CID Records Receiving CID Records Storing CID Records in Registration Internal Memory Review Records Storing VIP Melody Reviewing And Deleting Stored...
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Index Using Intercom with External Telephone Calls VIP Melody Visual Indicators VMWI / Visual Ringer Indicator on Handset Warranty Assistance...