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Serial Number: ___________________________________ Purchase Date: ___________________________________ Place of Purchase: ________________________________ Acer and the Acer logo are registered trademarks of Acer Inc. Other company’s product names or trademarks are used herein for identification purposes only and belong to their respective companies.
Notices FCC notice Class A devices do not have an FCC logo or FCC IDE on the label. Class B devices have an FCC logo or FCC IDE on the label. Once the class of the device is determined, refer to the following corresponding statement.
Peripheral devices Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class A or Class B limits may be attached to this equipment. Operation with noncertified peripherals is likely to result in interference to radio and TV reception. Changes or modifications not expressly approved by Caution: the manufacturer could void the user’s authority, which is granted...
Important safety instructions Read these instructions carefully. Save these instructions for future reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
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When the power cord or plug is damaged or frayed If liquid has been spilled into the product If the product has been exposed to rain or water If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to...
Notices FCC notice Class A equipment Shielded cables Peripheral devices Use conditions Canadian users Laser compliance statement Important safety instructions 1 System information Product briefing Processor Memory subsystem Storage Graphics interface Networking I/O ports Caring features Product specification summary 2 System tour System board Connector and Header Locations Configuration Jumpers...
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Selecting a site Checking the package contents System startup Turning on the system Turning off the system Power-on problems 4 Configuring the system Upgrading the system Installation precautions ESD precautions Preinstallation instructions Post-installation instructions Opening the server Before opening the server Removing the Chassis Cover Installing the Chassis Cover Removing and Installing the Front Bezel...
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Installing a DVD/CD-RW or CD-ROM Drive into Slimline Bay (Back- plane Installed) Removing a DVD/CD-RW or CD-ROM Drive from the Slimline Bay (Backplane Installed) Installing DVD/CD-RW or CD-ROM Drive into Slimline Bay (No Backplane Installed) Installing and Removing a PCI Riser Connector Installing a PCI Riser Connector Removing a PCI Riser Connector Installing and Removing a PCI Add-in Card...
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6 Troubleshooting Resetting the System Problems following Initial System Installation First Steps Checklist Hardware Diagnostic Testing Verifying Proper Operation of Key System Lights147 Confirming Loading of the Operating System Specific Problems and Corrective Actions Power Light Does Not Light No Characters Appear on Screen Characters Are Distorted or Incorrect System Cooling Fans Do Not Rotate Properly Diskette Drive Activity Light Does Not Light...
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Required Installation Position of the CMA Installing the CMA on the Slide Rails Placing and Securing Cabling Within the CMA 172 General Safety Information Appendix C: Sensor Table Sensor Table Appendix D: SATA RAID Configuration Configuring the onboard SATA RAID How to enable the onboard SATA RAID function Loading the BIOS default setting Enabling the onboard SATA RAID function...
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The Acer Altos R510 is a rack optimised dual processor system loaded with features. The system uses next generation technology to offer excellent performance for cost sensitive applications.
Product briefing This section provides basic information concerning the configuration of your Altos R510 system. Processor • Single or dual Intel ® • CPU Hyper-Threading • Supports Extended memory 64bit technology (EM64T) Memory subsystem • Six (184 - pin) DIMM slots •...
Warning! Functionality issues may be encountered if mixed memory types are installed on the same server board. DIMM modules of identical type, banking and stacking technology, and vendor should be installed in the Altos R510. Storage • Slim-type IDE CD-ROM/DVD-ROM drive •...
Embedded SATA Software RAID 0,1 supported Caring features Part of Acer’s mission, as a company that cares about its end users, is to provide features that make operation, maintenance, and upgrading your system simpler and faster. The Altos R510 is no exception to this rule.
System board Connector and Header Locations The mainboard of the R510 becomes accessible once you open the system. The figure below is provided to help you indentify and locate connectors, slots and ports. Item Description Serial Port A Battery Full-height PCI slot Low-profile PCI slot Back panel I/O ports serial port selection jumper...
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Item Description DIMM sockets (DIMM 1B, 1A, 2B, 2A, 3B, and 3A) Processor 1 fan header Processor 1 socket Processor 2 socket Processor 2 fan header +12V processor power connector Fan board connector Floppy connector PCI fan connector IDE connectors 100-pin Floppy/Front Panel/ATA connector Main power connector 50-pin front panel connector...
Configuration Jumpers J1H2, J1H3, J1H5 J1H2 Pass Clr J1H3 Rcvr Boot J1H5 CMOS Clr Jumper Pins What happens at system reset?? Name J1H2 If these pins are jumpered, administrator and user Password passwords will be cleared on the next reset. These Clear pins should not be jumpered for normal operation.
Jumper Pins What happens at system reset?? Name J15H CMOS If these pins are jumpered, the CMOS settings will Clear be cleared on the next reset. These pins should not be jumpered for normal operation. These pins should be jumpered for normal system operation.
BIOS Select Jumper J1A4 BIOS Select 1-2: Normal Operation (Default) 2-3: Force to Lower Bank Pins What happens at system reset?? System is configured for normal operation Force BIOS to lower bank...
Back Panel Connectors Item Description PS/2 Mouse port PS/2 Keyboard port Com Port (RJ-45 connector) Gigabit LAN # 1 Port (RJ45) Gigabit LAN # 2 Port (RJ45) Video Port USB port #1 USB port #2 2 System tour TP00943...
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The NIC LEDs at the right and left of each NIC provide the following information. LED State Color Left Left Solid Amber Left Blinking Amber Right Right Solid Amber Right Solid Green Description No network connection Network connection in place Transmit/receive activity 10 Mbps connection (if left LED is on or blinking)
External and internal structure Front view (with bezel) Description Name Plane LEDs Front view (w/o bezel) Description Slimline DVD/CD-RW, CD-ROM or FDD Bay 3.5” HDD Bay 2 System tour...
Front panel Front Panel LED and Buttons description Item Description LAN #2 Activity LED LAN #1 Activity LED Power button Power LED Hard Drive Activity LED System Status LED Service ID LED Service ID Button System Reset Button USB connector Recessed NMI Button (Tool Required) VGA connector...
Control Button Functions Item Description Power/ Toggles the system power on/off. Sleep button for Sleep ACPI-compatible operating systems. button Reset Reboots and initializes the system. button ID button Toggles the front panel ID LED and the baseboard ID LED on and off.
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Item Description System Solid blue indicates system identification is active Identification No light indicates system identification is not activated Note: If the system is powered down without going through the BIOS, the LED state that was in effect at the time of the power-down is restored when the system is powered back on or until the BIOS clears the LED.
Rear view Item Description PS2 Mouse Port Low profile PCI card bracket Full height PCI card bracket AC Power receptacle PS2 keyboard Ports RJ45 Serial B port LAN #1 Connector LAN #2 Connector Video Connector USB #1 Connector USB #2 Connector Power Supply Fans 2 System tour...
Internal components Item Description Slimline drive bay Backplane (optional) Power supply air baffle Power supply PCI add-in card riser assembly Server board Processor air duct Fan module Control panel Hard drive bays 2 System tour TP0129...
Checking the package contents Check the following items from the package: • Acer Altos R510 system • Acer Altos R510 User’s guide • Acer EasyBUILD • Acer Altos R510 Accessory box If any of the above items are damaged or missing, contact your dealer immediately.
System startup Turning on the system After making sure that you have properly set up the system and connected all the required cables, you can now power on the system. To power on the system, press the power button on the front panel. Refer to “Front view (w/o bezel)”...
Power-on problems If the system does not boot after you have applied power, check the following factors that might have caused the boot failure. • The external power cable may be loosely connected. Check the power cable connection from the power source to the power cable socket on the rear panel.
Upgrading the system Certain components of the Altos R510 are upgradeable such as the drives, the CPU, the memory, and the expansion cards. However, for safety purposes, we do not recommend that you perform these upgrades yourself. If you want to replace or upgrade any of these components, contact your Acer dealer or a qualified service technician for assistance.
Follow the ESD precautions described in this section when handling a server component. Remove any expansion board(s) or peripheral(s) that block access to the DIMM socket or other component connector. See the following sections for specific installation instructions on the component you want to install.
Removing the Chassis Cover The Altos R510 Server must be operated with the top cover in place to ensure proper cooling. You will need to remove the top cover to add or replace components inside of the platform.
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While holding the blue button (B) at the top of the chassis in, slide the top cover back until it stops (C). Lift the cover straight up to remove it from the platform. 4 Configuring the system...
Installing the Chassis Cover Place the cover over the chassis so that the side edges of the cover sit just inside the chassis sidewalls. Slide the cover forward until it clicks into place (A). (Optional) Insert the shipping screw (B) at the center of the top cover.
Pull the bezel out from the chassis. Installing the Front Bezel Use the steps below to install the Altos R510’s front bezel. The front bezel is optional. Push the bezel onto the front of the chassis until it clicks into place.
Removing and Installing the Processor Air Duct Always operate your Altos R510’s chassis with the processor air duct in place. The air duct is required for proper airflow within the chassis. For instructions on adding or replacing a processor, first remove the processor air duct and the processor air dam, and then see page 83 for instructions on processor installations and removals.
the power supply. Use caution not to pinch or disengate cables that may be near or under the air duct. Removing and Installing the Air Baffle Some installation processes will require that you remove the air baffle that is placed behind the hard drive bays, next to the fan module near the front of your server.
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Pull up on the air baffle to remove it. See the figure below. You may need to remove or hold cables out of the way. TP0131...
Installing the Air Baffle Lower the baffle into the chassis between the power supply and the drive bay area, to the left of the fan module. While setting the baffle into place, route the cables beneath it appropriately. Fit the tab that extends from the front of the baffle under the drive bay area.
Three hot-swap SATA drives if the SATA backplane is installed. Three hot-swap SCSI drives if the SCSI backplane is installed. NOTE: The Altos R510 does not support all hard drives. Contact your local Acer dealer for details of supported hardware.
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Remove the four screws that attach the plastic retention device or the previously installed hard drive to the drive carrier. Two screws are at each side of the retention device or the hard drive. Store the plastic retention device for future use. With the drive circuit-side down, position the connector end of the drive so that it is facing the back of the carrier.
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Insert the drive into the bay until it clicks into place. 10 If it is not already installed, connect the SATA power cable adapter to the 3x2 power supply cable that extends from your power supply. See letters “A” and “B” in the figure below. The power cable adapter was provided to you with the fixed drive kit.
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11 For each drive you install, route one SATA data cable from the server board or add-in card to the hard drive, with the right-angle end of the SATA data cable connected to the server board or add- in card SATA connector. See your server board documentation or add-in card documentation for assistance in locating the SATA connectors on the board or add-in card.
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15 See letter “B” in the figure below and the arrow that leads from this letter to the component in the chassis. This component is the air baffle that is referred to in the following steps. The letter “B” points to the cutout that is referred to. 16 Power cables for drives installed to the right side of the air baffle must be routed beneath the front cutout in the underside of the air baffle.
18 (Optional) Install the front bezel. For instructions, see and Installing the Front Bezel.” 19 Install the chassis cover. For instructions, see Cover.” 20 Plug all peripheral devices and the AC power cable back into the server. Removing a Fixed SATA Hard Disk Drive CAUTION: Fixed drives are NOT hot swappable.
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Observe the safety and ESD precautions at the beginning of this book. See “Safety Information.” Power down the server and unplug all peripheral devices and the AC power cable. Remove the chassis cover. For instructions, see “Removing the Chassis Cover.” Remove the front bezel if it is installed.
Installing a SATA or SCSI Hot-swap Hard Disk Drive Use these instructions only if you have installed the SATA or SCSI backplane kit. Please refer to Page 79 for details of how to install the backplane. Remove the front bezel if it is installed. For instructions, see “Removing and Installing the Front Bezel.”...
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Remove the hard drive from its wrapper and place it on an antistatic surface. Set any jumpers and/or switches on the drive according to the drive manufacturer’s instructions. With the drive circuit-side down, position the connector end of the drive so that it is facing the rear of the drive carrier. TP00787...
Align the holes in the drive to the holes in the drive carrier and attach it to the carrier with the screws that were attached to the plastic retention device. With the black lever in the fully open position, slide the drive assembly into the chassis.
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Remove the front bezel if it is installed. For instructions, see “Removing and Installing the Front Bezel.” Press in on the green latch at the front of the hard drive carrier. Pull out on the black lever to slide the carrier from the chassis. Remove the four screws that attach the hard drive to the drive carrier.
Installing or Removing a Floppy Drive Floppy drives are installed in different ways, depending on the following items: The SATA or SCSI backplane is installed and you want to install the floppy drive into the slimline drive bay. No backplane is installed and you want to install the floppy drive into the slimline drive bay.
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Power down the server and unplug all peripheral devices and the AC power cable. Remove the chassis cover. For instructions, see Chassis Cover.” Remove the front bezel if it is installed. For instructions, see “Removing and Installing the Front Bezel.” Align the two holes at the left side of the floppy drive with the two cutouts in the floppy drive carrier.
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10 Slide the floppy drive assembly into the slimeline bay of the chassis until it clicks into place. See letter “A” in the figure below. 11 Open the connector labeled “Floppy Con” on the backplane by pulling up on the connector cover. See letter “B” in the figure below.
NOTE: The carrier for the slimline floppy drive that is used in these instructions was sent to you in the hardware kit that came with your Altos R510 Server Chassis. The interposer board and floppy “Removing the “Installing the Chassis...
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drive power adapter cable used in these instructions was sent to you with your fixed drive kit. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information.” Power down the server and unplug all peripheral devices and the AC power cable.
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Push down on the connector cover to lock the cable into place. See letter “C” in the figure below. 10 Open the connector on the interposer board by pulling out on the connector cover. See letter “D” in the figure below. 11 Insert the loose end of the floppy cable into the interpose board connector.
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15 Slide the floppy drive assembly into the chassis until it clicks into place. See letter “A” in the figure below. 16 Connect the 2x2 end of the floppy drive power cable that was included with your kit to the 2x2 power connector on the SATA power adapter cable.
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21 Install the chassis cover. For instructions, see Cover.” 22 (Optional) Install the front bezel. For instructions, see and Installing the Front Bezel.” 23 Plug all peripheral devices and the AC power cable back into the server. TP01174 “Installing the Chassis “Removing...
Removing a Floppy Drive from the Slimline Bay (No Backplane Installed) Observe the safety and ESD precautions at the beginning of this book. See “Safety Information.” Power down the server and unplug all peripheral devices and the AC power cable. Remove the chassis cover.
Installing a Floppy Drive into the Converted Hard Drive Bay (Backplane Installed) The slimline floppy drive conversion kit can only be installed into a system that is using either the SATA or the SCSI backplane. You will know if you have one of these backplanes installed if you can install either hot-swap SATA or hot-swap SCSI drives.
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Attach the floppy drive to the carrier with the screws that came with your floppy drive conversion kit. One screw attaches at each side. 10 Reattach the slide rails onto the floppy drive conversion kit carrier. 4 Configuring the system TP01308...
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11 Open the connector on the rear of the floppy drive by pulling up on the connector cover. 12 Insert one end of the flat flex cable end into the floppy drive connector. 13 Push down on the connector cover to lock the cable into place. 14 Slide the carrier assembly into the left hard drive bay until it clicks into place.
18 Install the chassis cover. For instructions, see Cover” 19 (Optional) Install the front bezel. For instructions, see and Installing the Front Bezel.” 20 Plug all peripheral devices and the AC power cable back into the server. Removing a Floppy Drive from the Converted Hard Drive Bay Observe the safety and ESD precautions at the start of this book.
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Open the connector labeled “Floppy Con” on the backplane by pulling up on the connector cover. Remove the flat flex cable from the backplane. Push in on the lever at the rear of the floppy carrier and slide the drive from the front of the chassis. Open the connector cover on the rear of the floppy drive by pulling up on it.
Installing a DVD/CD-RW or CD-ROM Drive into Slimline Bay (Backplane Installed) NOTE: The carrier for the slimline DVD/CD-RW drive / CD-ROM drive was pre-installed in the slimline drive bay of your Altos R510 Server Chassis. Observe the safety and ESD precautions at the beginning of this book.
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Use the two screws indicated in the figure to attach the interposer board to the DVD/CD-RW or CD-ROM drive. See letters “C” and “D” in the figure. Attach the 44-pin CD-ROM drive cable to the exposed side / back of the interposer board. See letter “E” in the figure. 10 Slide the DVD/CD-RW or CD-ROM drive carrier into the chassis.
12 Install the chassis cover. For instructions, see Cover.” 13 (Optional) Install the front bezel. For instructions, see and Installing the Front Bezel.” 14 Plug all peripheral devices and the AC power cable back into the server. Removing a DVD/CD-RW or CD-ROM Drive from the Slimline Bay (Backplane Installed) Observe the safety and ESD precautions at the beginning of this book.
Slimline Bay (No Backplane Installed) NOTE: The carrier for the slimline DVD/CD-RW drive / CD-ROM drive was pre-installed in the slimline drive bay of your Altos R510 Server Chassis. The interposer board and floppy drive power adapter cable used in these instructions was sent to you with your fixed drive kit.
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Align the two holes at left edge of DVD/CD-RW or CD-ROM drive with the cutouts in drive carrier. See letter “A” in the figure below. Lower the right side of the DVD/CD-RW or CD-ROM drive into the carrier until it clicks into place. See letter “B” in the figure below. Use the two screws indicated in the figure to attach the interpose board to the DVD/CD-RW or CD-ROM drive.
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14 Install the chassis cover. For instructions, see Cover.” 15 (Optional) Install the front bezel. For instructions, see and Installing the Front Bezel.” 16 Plug all peripheral devices and the AC power cable back into the server. “Installing the Chassis “Removing TP01167...
Installing and Removing a PCI Riser Connector CAUTION: PCI riser connectors are NOT hot swappable. Before removing or replacing the riser connector, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power cord from the system or wall outlet.
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Line up the screws on the riser assembly with the slot and the large hole on the riser connector. Press and hold the blue riser locking lever. See letter “A” in the figure below. Place riser connector onto the retention pins. Slide the riser connector to the right to lock it into place.
14 Install the chassis cover. For instructions, see Cover.” 15 Plug all peripheral devices and the AC power cable back into the server. Removing a PCI Riser Connector The PCI riser connector can be replaced if it fails or if a different option is required.
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Lift up on the two blue levers to lift the PCI riser assembly from the chassis. Remove any PCI add-in cards that are installed in the connector. For instructions, see “Removing a PCI Add-in Card.” Push back on the blue release lever at the end of the riser connector.
Installing and Removing a PCI Add-in Card Installing a PCI Add-in Card In the slots provided by the PCI riser connector, you can install either one or two add-in cards. Use the following instructions to install an add-in card. Observe the safety and ESD precautions at the beginning of this book.
Insert the add-in card until it seats in riser card connector. Make sure the bracket inserts into the matching slot. See letter “C”. Close the retention clip. See letter “A” in the figure. 10 Position the riser assembly over the PCI sockets on the server board (see letter “A”...
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Remove the add-in card Close the retention clip. Position the riser assembly over the PCI sockets on the server board. 10 Push the riser assembly down until the assembly is securely seated. 11 Install the chassis cover. For instructions, see Cover.”...
Installing and Removing the SATA or SCSI Backplane (Optional) You received your server chassis with your choice of one of drive installation options: • A hot-swap SCSI option that came with a SCSI backplane board. • A hot-swap SATA option that came with a SATA backplane board. •...
Slide the board to the right until it stops. Do not pull on any components on the board – grasp only on the edges of the board. See letter “B” in the figure. Lift the backplane from the chassis. The holes in the backplane will slide from the matching pins in the chassis.
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Remove all hot-swap drive carriers. For instructions, see “Removing a SATA or SCSI Hot-swap Hard Disk Drive.” Set the backplane board in place so that the holes in the board fit through the pegs in the bottom of the server chassis. See letter “A”...
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• Floppy drive cable, if applicable • CD-ROM drive cable, if applicable 10 Install the air baffle. For instructions, see “Installing the Air Baffle.” 11 Install the chassis cover. For instructions, see “Installing the Chassis Cover.” 12 Install the hot-swap hard drive(s), if applicable. For instructions, “Installing a SATA or SCSI Hot-swap Hard Disk Drive.”...
Processor must be appropriate: You may damage the server board if you install a processor that is inappropriate for your server. Contact your local Acer dealer for a list of compatible processor(s). ESD and handling processors: Reduce the risk of electrostatic...
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NOTE: Make sure the alignment triangle mark and the alignment triangle cutout align correctly. Lower the socket lever completely. 4 Configuring the system...
Installing the Heat Sink(s) The heat sink has Thermal Interface Material (TIM) located on the bottom of it. Use caution when you unpack the heat sink so you do not damage the TIM. Set the heat sink over the processor, lining up the four captive screws with the four posts surrounding the processor.
Removing a Processor Observe the safety and ESD precautions at the beginning of this book. Turn off all peripheral devices connected to the server. Turn off the server. Remove the AC power cord from the server. Remove the server’s cover. See the documentation that accompanied your server chassis for instructions on removing the server’s cover.
This section includes instructions for removing and installing a memory module. The Altos R510 provides six DDR333 DIMM sites in two DIMM channels. DIMMs 1A, 2A and 3A are connected to memory channel A. DIMM 1B, 2B and 3B are connected to memory channel B.
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The minimum memory configuration is one DIMM, installed in DIMM socket 1B (the socket farthest from the processors). However, for optimum performance and dual-channel interleave operation, a minimum of two DIMMs should be installed. DIMMs on channel A are paired with DIMMs on channel B to configure 2-way interleaving. Both DIMM1B and DIMM1A must be populated before any DIMMs are installed.
Memory Sparing To provide a more fault tolerant system, the Altos R510 includes specialized hardware to support fail-over to a spare DIMM device in the event that a primary DIMM in use exceeds a specified threshold of runtime errors. One of the DIMMs installed per channel will not be used, but kept in reserve.
Installing and Removing Memory The silkscreen on the board for the DIMMs displays DIMM1B, DIMM1A, DIMM2B, DIMM2A, DIMM3B, and DIMM3A, starting from the edge of the board. DIMM3A is the socket closest to the processor socket. See “Memory” for a discussion of the memory requirements and options. See “Additional Information and Software”...
Make sure the clips at either end of the DIMM socket(s) are pushed outward to the open position. Holding the DIMM by the edges, remove it from its anti-static package. Position the DIMM above the socket. Align the two small notches in the bottom edge of the DIMM with the keys in the socket (see inset in the figure above).
Using the BIOS Setup Utility This section describes the BIOS Setup Utility options, which is used to change server configuration defaults. You can run BIOS Setup with or without an operating system being present. Entering BIOS You can enter and start BIOS Setup under several conditions: •...
5 BIOS setup BIOS Setup Utility The BIOS Setup utility is provided to perform system configuration changes and to display current settings and environment information. The BIOS Setup utility stores configuration settings in system non- volatile storage. Changes affected by BIOS Setup will not take effect until the system is rebooted.
BIOS Setup Keyboard Command Bar Options Press Description <F1> Help - Pressing F1 on any menu invokes the general Help window. ← → The left and right arrow keys are used to move between the major menu pages. The keys have no affect if a submenu or pick list is displayed.
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Press Description <Esc> Exit - The ESC key provides a mechanism for backing out of any field. This key will undo the pressing of the Enter key. When the ESC key is pressed while editing any field or selecting features of a menu, the parent menu is re-entered.
Main The first screen displayed when entering the BIOS Setup Utility is the Main Menu selection screen. This screen displays the major menu selections available. The following tables describe the available options on the top and lower level menus. Default values are shown in bold text.
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Feature Options Type Speed Count System Memory Size Server Board MCH Stepping Stepping System Time HH:MM:SS System Date DAY MM/DD/ YYYY Help Text Description Processor brand ID string Calculated proces- sor speed Detected number of physical proces- sors Amount of physi- cal memory detected Use [ENTER], [TAB]...
Advanced The Advanced menu contains parameter values that define how the system behaves on startup. Be cautious in setting parameter values in the Advanced menu as any incorrect value may cause the system to malfunction. BIOS Setup, Advanced Menu Options Feature Options Advanced Settings...
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Feature Options IDE Configura- tion Floppy Config- uration Super I/O Con- figuration USB Configura- tion PCI Configura- tion Memory Con- figuration Processor Configuration Sub-menu Options Feature Options Configure Advanced Processor Settings Help Text Configure the IDE device(s). Configure the Floppy drive(s). Configure the Super I/O Chipset.
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Feature Options Manufac- Intel turer Brand String Frequency FSB Speed CPU 1 CPUID Cache L1 Cache L2 Cache L3 CPU 2 CPUID Cache L1 Cache L2 Cache L3 Help Text Description Displays processor man- ufacturer string Displays processor brand ID string Displays the calculated processor speed Displays the processor...
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Feature Options Max CPUID Disabled Value Limit Enabled Hyper- Disabled Threading Enabled Technology Intel ® Auto Speed Step Disabled ™ Tech Help Text Description This should be enabled in order to boot legacy OSes that cannot support pro- cessors with extended CPUID functions.
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BIOS Setup IDE Configuration Menu Options Feature Options IDE Configuration Onboard P- Disabled ATA Chan- Primary nels Second- Both Help Text Disabled: disables the integrated P-ATA Con- troller. Primary: enables only the Primary P-ATA Control- ler. Secondary: enables only the Secondary P-ATA Controller.
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Feature Options Onboard S- Disabled ATA Chan- Enabled nels Configure S- Disabled ATA as RAID Enabled S-ATA Ports A1-mas- Definition ter/A2- slave A1-slave/ A2-mas- Mixed P- ATA / S-ATA Primary IDE Master Primary IDE Slave Secondary IDE Master Help Text Disabled: disables the integrated S-ATA Con- troller.
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Feature Options Secondary IDE Slave Third IDE Master Fourth IDE Master Hard Disk Disabled Write Pro- Enabled tect IDE Detect Time Out (Sec) ATA(PI) Host & 80Pin Cable Device Detection Host Device Help Text While entering setup, BIOS auto detects the presence of IDE devices.
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Mixed P-ATA-S-ATA Configuration with only Primary P-ATA Feature Options Mixed P-ATA / S-ATA First ATA P-ATA M-S Channel S-ATA M-S Second ATA P-ATA M-S Channel S-ATA M-S Help Text Description Configure this Defines the S-ATA channel to P-ATA device for this chan- or S-ATA.
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IDE Device Configuration Sub-menu Selections Feature Options Primary/Secondary/Third/Fourth IDE Master/Slave Device Type Not Installed Auto CDROM ARMD LBA/Large Disabled Mode Auto Help Text Description Display detected device info Select the type of The Auto setting device connected to should work in most the system.
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Feature Options Block Disabled (Multi- Auto Sector Transfer) Mode PIO Mode Auto Auto Mode SWDMA0-0 SWDMA0-1 SWDMA0-2 MWDMA0-0 MWDMA0-1 MWDMA0-2 UWDMA0-0 UWDMA0-1 UWDMA0-2 UWDMA0-3 UWDMA0-4 UWDMA0-5 S.M.A.R.T. Auto Disabled Enabled 32Bit Disabled Data Enabled Transfer Help Text Description Disabled: The Data The Auto setting transfer from and should work in most...
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Floppy Configuration Sub-menu Selections Feature Options Floppy Configuration Floppy A Disabled 720 KB 3 1/2" 1.44 MB 3 1/2" 2.88 MB 3 1/2" Onboard Disabled Floppy Con- Enabled troller Help Text Description Select the type of Note: Intel no floppy drive con- longer validates nected to the sys- 720Kb &...
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Super I/O Configuration Sub-menu Feature Options Configure Nat42x Super IO Chipset Serial Port A Disabled Address 3F8/IRQ4 2F8/IRQ3 3E8/IRQ4 2E8/IRQ3 Serial Port B Disabled Address 3F8/IRQ4 2F8/IRQ3 3E8/IRQ4 2E8/IRQ3 Help Text Description Allows BIOS to Option that is Select Serial Port A used by other Base Addresses.
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USB Configuration Sub-menu Feature Options USB Configuration USB Devices Enabled USB Func- Disabled tion Enabled Help Text Enables USB HOST con- trollers. Description List of USB devices detected by BIOS. When set to dis- abled, other USB options are grayed out.
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Feature Options Legacy USB Disabled Support Keyboard only Auto Keyboard and Mouse Port 60/64 Disabled Emulation Enabled USB 2.0 Disabled Controller Enabled USB 2.0 FullSpeed Controller HiSpeed mode Help Text Enables support for legacy USB. AUTO option dis- ables legacy support if no USB devices are con- nected.
PCI Configuration This sub-menu provides control over PCI devices and their option ROMs. If the BIOS is reporting POST error 146, use this menu to disable option ROMs that are not required to boot the system. Parameter Description PCI Configuration Onboard Video Disabled Enabled...
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This sub-menu provides information about the DIMMs detected by the BIOS. The DIMM number is printed on the baseboard next to each device. Feature Options System Memory Settings DIMM 1A Installed Not Installed Disabled Mirror Spare DIMM 1B Installed Not Installed Disabled Mirror Spare...
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Feature Options DIMM 3B Installed Not Installed Disabled Mirror Spare Extended 1 MB Memory 1 KB Test Every Location Disabled Memory Disabled Retest Enabled Memory Disabled Remap Fea- Enabled ture Memory Disabled Sparing Spare Help Text Description Informational display. Settings for extended memory test If "Enabled", BIOS...
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Boot Menu Selections Feature Option Boot Settings Boot Settings Configuration Boot Device Priority Hard Disk Drives Removable Drives ATAPI CD- ROM Drives Help Text Configure settings during system boot. Specifies the boot device priority sequence. Specifies the boot device priority sequence from available hard drives.
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Boot Settings Configuration Sub-menu Selections Feature Options Boot Settings Configuration Quick Boot Disabled Enabled Quiet Boot Disabled Enabled Bootup Num-Lock PS/2 Mouse Sup- Disabled port Enabled Auto Help Text Allows BIOS to skip certain tests while booting. This will decrease the time needed to boot the system.
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Feature Options POST Error Pause Disabled Enabled Hit ‘F2’ Message Disabled Display Enabled Scan User Flash Disabled Area Enabled Boot Device Priority Sub-menu Selections Feature Options Boot Device Priority Help Text If enabled, the system will wait for user intervention on critical POST errors. If dis- abled, the system will boot with no inter- vention, if possible.
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Feature Options 1st Boot Varies Device nth Boot Varies Device Hard Disk Drive Sub-Menu Selections Feature Options Hard Disk Drives Help Text Specifies the boot sequence from the avail- able devices. A device enclosed in parenthesis has been dis- abled in the correspond- ing type menu.
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Feature Options 1st Drive Varies nth Drive Varies Removable Drives Sub-menu Selections Feature Options Removable Drives 1st Drive Varies Help Text Specifies the boot sequence from the avail- able devices. Specifies the boot sequence from the avail- able devices. Help Text Specifies the boot sequence from the avail- able devices.
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Feature Options nth Drive Varies ATAPI CD-ROM Drives Sub-menu Selections Feature Options ATAPI CD-ROM Drives 1st Drive Varies Help Text Specifies the boot sequence from the avail- able devices. Help Text Specifies the boot sequence from the avail- able devices. 5 BIOS setup Description Varies based on...
Feature Options nth Drive Varies Security Menu Options Feature Options Security Settings Administra- tor Pass- word is User Pass- word is Help Text Specifies the boot sequence from the avail- able devices. Help Text Install / Not installed Install / Not installed Description Varies based on system configu-...
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Feature Options Set Admin Password Set User Password User Access No Access Level View Only Limited Full Access Clear User Password Fixed disk Disabled boot sector Enabled protection Help Text Set or clear Admin pass- word Set or clear User password LIMITED: allows only lim- ited fields to be changed such as Date...
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Feature Options NMI Control Disabled Enabled Server Menu Selections Feature Options System man- agement Serial Con- sole Fea- tures Event Log configura- tion Help Text Enable / disable NMI con- trol for the front panel NMI button. Help Text Configures event logging. 5 BIOS setup Description Description...
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Feature Options Assert NMI Disabled on SERR Enabled Assert NMI Disabled on PERR Enabled Resume on Stays Off AC Power Power On Loss Last State FRB-2 Policy Disable BSP Do not dis- able BSP Retry on Next Boot Disable FRB2 Timer Late POST Disabled Timeout...
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Feature Options PXE OS Boot Disabled Timeout 5 minutes 10 minutes 15 minutes 20 minutes OS Watch- Stay On dog Timer Reset Policy Power Off Platform Disabled Event Filter- Enabled Help Text This controls the time limit allowed for booting an operating system using PXE boot.
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System Management Sub-menu Selections Feature Options Server Board Part Number Server Board Serial Number NIC 1 MAC Address NIC 2 MAC Address System Part Number System Serial Number Help Description Text Field contents varies Field contents varies Field contents varies Field contents varies Field contents varies Field contents varies...
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Feature Options Chassis Part Number Chassis Serial Number BIOS Version BMC Device ID BMC Firmware Revision BMC Device Revision PIA Revision SDR Revision Help Description Text Field contents varies Field contents varies BIOS ID string (excluding the build time and date). Field contents varies Field contents varies Field contents varies...
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Serial Console Features Sub-menu Selections Feature Options Serial Console Features BIOS Redi- Disabled rection Port Serial A Serial B Help Text If enabled, BIOS uses the specified serial port to redirect the console to a remote ANSI terminal. Enabling this option dis- ables Quiet Boot.
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Feature Options Baud Rate 9600 19.2K 38.4K 57.6K 115.2K Flow Con- No Flow trol Control CTS/RTS XON/XOFF CTS/RTS + Terminal PC-ANSI Type VT100+ VT-UTF8 ACPI Redi- Disabled rection port Serial A Serial B Help Text If enabled, it will use the Flow control selected.
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Event Log Configuration Sub-menu Selections Feature Options Event Log Configuration Clear All Disabled Event Logs Enabled BIOS Event Disabled Logging Enabled Help Text Setting this to Enabled will clear the System Event Log during the next boot. Select enabled to allow logging of BIOS events.
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Feature Options Critical Disabled Event Log- Enabled ging ECC Event Disabled Logging Enabled PCI Error Disabled Logging Enabled FSB Error Disabled Logging Enabled Hublink Disabled Error Log- Enabled ging Help Text If enabled, BIOS will detect and log events for system critical errors.
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Exit Menu Selections Feature Options Exit Options Save Changes and Exit Discard Changes and Exit Discard Changes Help Text Exit system setup after saving the changes. F10 key can be used for this operation. Exit system setup without saving any changes. ESC key can be used for this operation.
Feature Options Load Setup Defaults Load Cus- Defaults Save Custom Defaults Upgrading the BIOS The upgrade utility allows you to upgrade the BIOS in flash memory. The code and data in the upgrade file include the following: • On-board system BIOS, including the recovery code, BIOS Setup Utility, and strings.
Write down the current settings in the BIOS Setup program. Do not skip step 2. You will need these settings to Note: configure your computer at the end of the procedure. Obtaining the Upgrade Download the BIOS image file to a temporary folder on your hard drive.
Move the jumper from the normal operation position, Password Clear Protect, at pins 2 and 3 to the Password Clear Erase position, covering pins 1 and 2 as indicated in the following diagram. Reconnect the AC power, power up the system. Power down the system and disconnect the AC power.
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Power down the system and disconnect the AC power. Open the server. Move the jumper from the normal operation position, CMOS Clear by BMC, at pins 2 and 3 to the CMOS Clear Force Erase position, covering pins 1 and 2 as indicated in the following diagram. Reconnect the AC power, power up the system.
SCSI drivers. Acer provides a package called the “Platform Confidence Test” that may help with your diagnostics. If you are unable to resolve your server problems on your own.
• Are all cables correctly connected and secured? • Are the processors fully seated in their sockets on the server board? • Are all standoffs in the proper location and not touching any components, causing a potential short? • Are all add-in PCI boards fully seated in their slots on the server board? •...
Make sure the system power cord is plugged into a properly grounded AC outlet. Make sure your video display monitor and keyboard are correctly connected to the system. Turn on the video monitor. Set its brightness and contrast controls to at least two thirds of their maximum ranges (see the documentation supplied with your video display monitor).
• System cooling fans do not rotate. • Diskette drive activity light does not light. • Hard disk drive activity light does not light. • CD-ROM drive activity light does not light. • There are problems with application software. • The bootable CD-ROM is not detected.
box, is it switched to the correct system? • Are the brightness and contrast controls on the video monitor properly adjusted? • Is the video monitor signal cable properly installed? • Does this video monitor work correctly if plugged into a different system? •...
System Cooling Fans Do Not Rotate Properly If the system cooling fans are not operating properly, it is an indication of possible system component failure. Check the following: • Is the power-on light lit? If not, see “Power Light Does Not Light” •...
• Make sure the correct networking software is installed. • If you are directly connecting two servers (without a hub), you will need a crossover cable. • Check the network controller LEDs next to the NIC connectors. Problems with Network The server hangs when the drivers are loaded.
System Boots when Installing PCI Card System Server Management features require full-time “standby” power. This means some parts of the system have power going to them whenever the power cord is plugged in, even if you have turned the system power off with the power button on the front panel. If you install a PCI card with the AC power cord plugged in, a signal may be sent to command the system to boot.
• Check your system for a virus infection. • Uninstall and reinstall the software. Make sure all necessary files are installed. • If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if keyboard input is incorrect), a marginal power supply, or other random component failures.
Make sure the BIOS are configured to allow the CD-ROM to be the first bootable device. LED Information The Acer Altos R510 includes LEDs that can aid in troubleshooting your system. A table of these LEDs with a description of their use is listed below.
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Name Function CPU 1 & Identify fan 2 Fan failure Fault CPU 1 & Identify pro- 2 Fault cessor failure Identify 5v Standby standby power on state Power Identify the power state of the system Location Color Front cen- Amber ter board 1”...
Installing ASM Acer Server Manager (ASM) consists of the ASM Console and the ASM Agent. These two components are both required to perform server management tasks. System requirements ASM requires TCP/IP connectivity between the ASM Console and the ASM Agent.
For detailed instructions on installing ASM Console, refer to the ASM User’s manual. To launch the program, on the Windows taskbar click on the Start button, point to programs, select Acer Server Manager then click Acer Server Manager Installing ASM Agent (Linux version) Appendix A: Management software installation Management CD into the server’s CD-ROM...
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To install the ASM6 Agent on RedHat Linux 9.0 Insert the ASM6 installation CD into your computer's optical drive. Mount the CD-ROM drive with "mount /dev/cdrom /mnt/cdrom" command. For more information on mount command and the options, please refer to RedHat Linux user's guide. Change the working directory to ASM6 Linux Agent subdirectory with the command "cd /mnt/cdrom/LinuxAgent".
Tool-less rail kit installation Note: Read the General Safety Information on the other side of this sheet before attempting installation. The Slide Rails consist of individual left and right Slide Rails. Details of the Slide Rails are shown below. Setting the Multi-Pin Adapters for Rack Type lThe 10-32 threaded hole in the center of the Multi-Pin Adapter is for securing during shipping (if desired) and for the attachment of front panel blanks (if desired).
The Multi-Pin Adapters allow the Slide Rails to be used in racks that have square mounting holes or round mounting holes. 1.On each Slide Rail, reverse the Multi-Pin Adapter position to match the rack mounting hole type if necessary. Remove the Multi-Pin Adapter by rotating the Swivel Lock up, pressing the mounting pins together, and then pulling the adapter from the Multi-Pin Bracket.
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typically identified by a mark or hole. Caution! If Slide Rail is mounted in holes which are not vertically aligned from front to back, the Slide Rail may be damaged and mounting will not be secure. 2.Noting the holes determined in the previous step, align the left Slide Rail with its mounting holes.
4.Making certain the proper mounting holes on rack upright are selected, repeat the above step at the Slide Rail front mounting position. Ensure Slide Rail is level. 5.Fully extend the Slide Rail to its fully extended (locked) position. Press the Slide Extension Release Levers to release the lock.
fully engaged in the mounting channels. Ensure that the Component Release Levers are in locked position. 4.Press and hold the left and right Slide Extension Release Levers and slowly slide the component and Slide Rails into the fully retracted position. Cable Management ARM installation Note: Read the General Safety Information below before attempting installation.
mounting position with the Slide Rail track. An overall view of the CMA and its details are shown below. Required Installation Position of the CMA The CMA can be installed on either the left Slide Rail or right Slide Rail (the mounting tabs on either end are identical).
Installing the CMA on the Slide Rails 1.Pull the Slide Rails out to the fully extended (locked) position. 2.Loosely position the CMA in mounting position, noting the placement requirements specified above. Note: The CMA is shipped with the Spacer Block not installed. Install the Spacer Block on the CMA mounting point chosen to be the rear (pivoting) end of the installed assembly.
thumbscrew. 6.Press and hold the left and right Slide Extension Release Levers and slowly move the Slide Rails throughout their entire range of motion. Ensure the CMA folds and expands without binding. If binding is noticed, recheck mounting of CMA as described in Required Installation Position of the CMA.
5.Press and hold the left and right Slide Extension Release Levers and slowly slide the component throughout its entire range of motion to ensure that cabling is not strained or restricting movement of Slide Rails. Make certain cabling is not pinched when slides and CMA are in the fully retracted position.
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• If component being installed into Slide Rails exceeds 22.6 kg (50 lb.), two persons should lift the component into the Slide Rails. • NEVER use the Slide Rails as a step. Do not stand or sit on the Slide Rails.! Caution !Ensure that the position selected for each installed component allows for proper ventilation of each component.
Configuring the onboard SATA RAID This section briefly shows how to create RAID 1 (mirror) volume with onboard SATA RAID function. How to enable the onboard SATA RAID function Loading the BIOS default setting Power on the server to start the system POST (Power On Self Test) process.
Select Factory Default and YES to load the default settings. Exit the configuration utility and press <Ctrl> + <Alt> + <Del> to reboot the server. Creating RAID 1 volume Select Configuration from Management Menu. Select New Configuration from the Configuration menu and select YES to continue.
Saving and Exiting the Embedded RAID Configuration Utility When RAID configuration and initialization is complete, press <Esc> in the Management Menu and select YES to exit the Embedded RAID Configuration Utility. Press <Ctrl> + <Alt> + <Del> to reboot the server. Now you can start installing an OS on the RAID array.