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IBM Netfinity FASt T500 User Reference
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IBM Netfinity FASt T500 User Reference

IBM Netfinity FASt T500 User Reference

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  • Page 3 Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...
  • Page 4 IBM products (machines and programs), program- ming, or services that are not announced in your country. Such references or information must not be construed to mean that IBM intends to announce such IBM products, programming or services in your country.

  • Page 5: Safety Statement

    Prima di installare questo prodotto, leggere l'opuscolo contenente le informazioni sulla sicurezza. Lees voordat u dit product installeert eerst het boekje met veiligheidsvoorschriften. Les heftet om sikkerhetsinformasjon (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia o folheto Informações sobre Segurança. © Copyright IBM Corp. 2000...
  • Page 6 Preden namestite ta izdelek, preberite knjižico Varnostne informacije. Antes de instalar este producto, lea la Información de Seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. Installálás el tt olvassa el a Biztonsági el írások kézikönyvét ! IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...

  • Page 7: Electrical Safety

    Electrical safety DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: – Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. – Connect all power cords to a properly wired and grounded electrical outlet.

  • Page 8: Class 1 Laser Statement

    Class 1 laser statement Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1 IEC 825-1:1993 CENELEC EN 60 825 IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...

  • Page 9: Table Of Contents

    Monitoring status through software ..........14 © Copyright IBM Corp. 2000...
  • Page 10 Warranty statements ............55 viii IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...
  • Page 11 Notices ..............63 Trademarks .
  • Page 12 IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...

  • Page 13: Figures

    Figures Figure 1. IBM Netfinity FAStT500 RAID Controller Enclosure Unit – front view ..2 Figure 2. IBM Netfinity FAStT500 RAID Controller Enclosure Unit – back view ..3 Figure 3. Fibre Channel interface connections ........3 Figure 4.
  • Page 14 Figure 28. Removing and installing a mini-hub ....... . 50 IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...
  • Page 15 Table 4. Mini-hub indicator lights (back) ........20 © Copyright IBM Corp. 2000 xiii...
  • Page 16 IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...

  • Page 17: About This Book

    Before using this book, you must install the hardware and software. For more information, refer to the IBM Netfinity FAStT500 RAID Controller Enclosure Unit Installation Guide and the IBM Netfinity FAStT Storage Manager for Windows NT Installation and Support Guide that come with the controller unit.

  • Page 18: Notices Used In This Book

    The following publications are available in Adobe Acrobat Portable Document Format (PDF) on the IBM Netfinity FAStT Storage Manager CD and on the World Wide Web at http://www.ibm.com/pc/support/ Note: The items denoted by an asterisk (*) in the list indicate publications that are printed and come with the IBM Netfinity FAStT500 RAID Controller Enclosure Unit.
  • Page 19 • In the U.S. and Puerto Rico, call 1-800-426-7282. • In the United Kingdom, call 01705-565000 or 0161-9056001. • In Canada, call 1-800-465-1234. • In other countries, contact the IBM support organization that services your area, your IBM marketing representative, or your IBM reseller. About this book...
  • Page 20 IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...

  • Page 21: Chapter 1. Overview

    Chapter 1. Overview The IBM Netfinity FAStT500 RAID Controller Enclosure Unit (referred to throughout this book as controller unit) is a high-performance unit that provides dual, redundant RAID controllers and Fibre Channel interfaces to both the host and drive channels.

  • Page 22: Back View

    Controller Controllers Battery Figure 1. IBM Netfinity FAStT500 RAID Controller Enclosure Unit – front view Back view Figure 2 on page 3 shows the controller unit back view and the following components: • Host side and drive side mini-hubs – Up to eight removable mini-hubs to which you can connect GBICs and fiber-optic host and drive interface cables for the controller unit.

  • Page 23: Fibre Channel Connections

    Power supply Power supply Figure 2. IBM Netfinity FAStT500 RAID Controller Enclosure Unit – back view Fibre Channel connections When fully configured, the back of the controller unit can accommodate up to four host side and four drive side mini-hubs. Each mini-hub is a single, removable unit that provides the Fibre Channel interface between a controller unit and hosts and drives.
  • Page 24 • Do not overtighten the cable straps or bend the cables to a radius smaller than 76 mm (3 inches). • Do not put excess weight on the cable at the connection point and be sure that it is well supported. IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...

  • Page 25: Interface Ports

    To connect the fiber-optic cables, do the following. 1 Remove the two protective caps from one end of the fiber-optic cable. Fiber-optic Protective cap cable 2 Connect the fiber-optic cable to a GBIC that is installed in a mini-hub. GBIC Fiber-optic cable After installing the cables, the Fibre Channel Arbitrated Loop is operational.

  • Page 26: Host Mini-Hubs

    Figure 4. Host side and drive side mini-hub ports (back view) For more information about connecting the controller unit and drive enclosures (also referred to as expansion units) using the host and drive interface ports, refer to the IBM Netfinity FAStT500 RAID Controller Enclosure Unit Installation Guide.

  • Page 27: Ethernet And Rs-232 Interface Ports

    Ethernet and RS-232 interface ports Each controller has an Ethernet interface port and an RS-232 (serial) interface port. Use the Ethernet ports if you want to directly manage the controllers. Use the RS-232 ports for diagnostic service. Figure 5 shows the location of these interface ports. Ethernet ports RS-232 ports Controller B...
  • Page 28 IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...

  • Page 29: Chapter 2. Operating The Controller Unit

    Therefore, it is important to use the storage-management software to continuously monitor the status of the controller unit. © Copyright IBM Corp. 2000...
  • Page 30 Preparing to move the You might need to move the controller unit to a "Preparing to controller unit new location or remove the chassis from its move the cabinet. controller unit" on page 25 IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...

  • Page 31: Accessing The Controls

    Accessing the controls To access the controllers, battery, controller fan, and indicator lights, you must remove the controller unit bezel, as shown in Figure Attention: Pulling the cover out too far can damage the plastic hooks at the top. To avoid damaging the hooks, place the controller unit on a flat surface.

  • Page 32: Turning On The Power

    Then, go to "Checking the indicator lights" on page Power switch ac power cord Power switch ac power cord Figure 8. Turning on and off the power IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...

  • Page 33: Turning Off The Power

    Turning off the power CAUTION: The Power Control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

  • Page 34: Monitoring Status Through Software

    Note: Always follow the software recovery procedures to prevent data loss. For more information about the storage-management software, refer to the following: • IBM Netfinity FAStT Storage Manager for Windows NT Installation and Support Guide • IBM Netfinity Fibre Channel Storage Manager Concepts Guide •...

  • Page 35: Checking The Indicator Lights

    Checking the indicator lights The controller unit indicator lights display the status of the controller unit and its components. Green indicator lights mean normal operating status; amber indicator lights mean a possible failure. It is important that you check all the indicator lights on the front and back of the controller unit when you turn on the power.

  • Page 36: Figure 9. Indicator Lights (Front)

    CRU has Heartbeat) on the on the failed. condition condition IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...
  • Page 37 Table 2: Indicator lights (front) Indicator Normal Problem Possible conditions indicated by the Color light operation indicator problem indicator Component: controller fan • Power Green No power to controller unit • No power to storage subsystem • Cables are loose or the switches are off •...

  • Page 38: Figure 10. Controller Unit Indicator Lights - Back View

    The indicator lights on the back of the controller unit are shown in Figure 10 and are described in Table Fan and communications Power supply fault Power supply fault module fault Figure 10. Controller unit indicator lights — back view IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...

  • Page 39: Figure 11. Mini-Hub Indicator Lights

    Table 3: Indicator lights (back) Normal Problem Possible conditions indicated by the Indicator light Color operation indicator problem indicator Fan and communications module • Fan and Amber Fan and communications module has failed communication or is installed incorrectly fault • Overtemperature condition Power supply •...

  • Page 40: Table 4. Mini-Hub Indicator Lights (Back)

    Lower mini-hub port is bypassed (lower port) • Mini-hub or GBIC has failed, is loose, or is missing • Fiber-optic cables are damaged Note: If the port is unoccupied, the light is on. IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...
  • Page 41 Table 4: Mini-hub indicator lights (back) Normal Problem Possible condition indicated by Icon Indicator light Color operation indicator the problem indicator Component: mini-hub (drive-side) Fault Amber Mini-hub or GBIC has failed. Note: If a drive-side mini-hub is not connected to a controller, this fault light is always on.

  • Page 42: Overtemperature Condition And Power Supply Shutdown

    Figure 13 for the location of the controller fan fault indicator. If both power supplies shut down, the fault indicator cannot come on. Controller fan fault indicator Figure 13. Overtemperature indicator IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...

  • Page 43: Turning On The Power After An Overtemperature Shutdown

    Turning on the power after an overtemperature shutdown If your controller unit shuts down unexpectedly, use the storage-management software to determine if the controller unit is overheated. If an overtemperature shutdown is indicated, use the following procedure to regain normal system operation. 1 Turn off the power switches and cool the controller unit (for example, replace the fans, use external fans to cool the room, and so on).

  • Page 44: Checking The Battery Service Date

    • If it is time to replace the battery, install a new battery using the procedure described in "Replacing a failed battery" on page • If it is not time to replace the battery, replace the controller unit bezel, as shown in Figure 7 on page IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...

  • Page 45: Preparing To Move The Controller Unit

    For more information about assembling or disassembling the controller unit, refer to the IBM Netfinity FAStT500 RAID Controller Enclosure Unit Installation Guide. Removing and installing the components Use the following procedure to remove all component CRUs before moving or relocating the controller unit.
  • Page 46 9 Remove the two screws from the inside rear of the controller unit; then, remove the two screws from the inside front of the controller unit. Save the four screws for later. IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...
  • Page 47 Attention: Do not remove the black hex head screws. These secure the rails that support your controller unit. ≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) ≥ 18 kg (37 lbs) CAUTION: Use safe practices when lifting. 10 Slide the controller unit out of the rack and set it on a level, dry surface. 11 If you are shipping the controller unit to another location, replace all CRUs in the controller unit.
  • Page 48 IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...

  • Page 49: Chapter 3. Replacing Controller Unit Components

    Power Figure 15. Controller indicator lights Servicing notes Consider the following when servicing the controllers in the controller unit: • The controller unit supports two controller CRUs, which attach to hosts through Fibre Channel connections. © Copyright IBM Corp. 2000...

  • Page 50: Replacing A Failed Controller

    Squeeze the two center tabs and open the handles. b Remove the controller. c Close the handles and snap into place. IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...

  • Page 51: Figure 16. Removing And Installing A Controller Cru

    Figure 16. Removing and installing a controller CRU Attention: To avoid potential data loss, make sure that the new controller has the same memory size as the one you are replacing. If you install a controller with a different memory size, the storage-management software suspends cache mirroring and issues an error message.

  • Page 52: Installing Additional Cache Memory In A Controller

    Installing additional cache memory in a controller The controller comes with 256 MB of cache memory installed. You can add an additional 256 MB dual inline memory module (DIMM) for a total of 512 MB cache, with the IBM Netfinity FAStT500 256 MB Cache option.
  • Page 53 Controller unit Controller Levers 2 Remove both screws from the top cover of the controller; then, lift the cover and set it aside to install after you upgrade your cache. Top cover screws Controller Top cover Chapter 3. Replacing controller unit components...
  • Page 54 DIMM latches in closed position 6 Install the top cover that you removed in Step 2 on page Install the controller back in the controller unit by reversing the procedure in Step 1 on page IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...

  • Page 55: Battery

    Battery The battery CRU contains rechargeable batteries and a battery-charger board. The battery CRU plugs into the front of the controller unit (see Figure 19 on page 37) where it provides backup power to the controllers cache memory. During a power outage, a properly charged battery CRU maintains electrical current to the controllers for up to five days with 256 MB cache memory installed and up to 3 days with 512 MB cache memory installed.

  • Page 56: Figure 18. Recording The Battery Support Information

    4 Remove the controller unit bezel, as shown in Figure 6 on page Attention: Be careful when removing the battery. The battery weighs approximately 6.4 kg (14 lbs). IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...

  • Page 57: Figure 19. Removing And Installing A Battery

    CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.

  • Page 58: Figure 20. Battery Cru Indicator Lights

    10 Reset the battery installation date using the storage-management software. The software continues to issue battery-related errors if the installation date is not reset. CONTAINS SEALED LEAD BATTERY. BATTERY MUST BE RECYCLED. IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...

  • Page 59: Controller Fan

    Attention: Use proper facilities to recycle the used battery CRU. If the battery CRU is physically damaged or leaking electrolyte gel, DO NOT ship it to a recycling center. The battery contains sealed lead acid batteries that might be considered hazardous material. You must handle this unit in accordance with all applicable local and federal regulations.

  • Page 60: Servicing Notes

    The time limit applies to the total time that the fan is out of the chassis. For more information, see "Turning off the power" on page IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...

  • Page 61: Figure 22. Removing And Installing The Controller Fan

    3 Remove the failed controller fan, as shown in Figure a Lift up the lever on the controller fan. b Pull firmly on the bottom lip to remove the fan. Figure 22. Removing and installing the controller fan 4 Install the new controller fan. a Slide the new controller fan all the way into the slot.

  • Page 62: Fan And Communications Module

    • If you replace the fan and communications module and still experience problems, the controller unit might have defective components or connections. Check the storage- management software for indications of other component failures. IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...

  • Page 63: Replacing A Failed Fan And Communications Module

    For details about handling ESD-sensitive devices, refer to the following Web site and use a search term of ESD: http://www.ibm.com/ 1 Unpack the new fan and communications module. 2 If you are using a diagnostic program, stop the program before disconnecting the cables.

  • Page 64: Figure 25. Removing And Installing A Fan And Communications Module

    7 Reconnect the interface cables that you disconnected in Step 3 on page 43, to the new fan and communications module. IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...

  • Page 65: Power Supply

    Power supply The controller unit power system consists of two power supplies. The power supplies slide into either of the two slots on the back of the controller unit. The power supplies provide power to the internal components by converting incoming ac voltage to dc voltage. The power supplies are interchangeable and redundant.

  • Page 66: Replacing A Failed Power Supply

    Power indicator If the power supply fails, the Power switch light power indicator light is off. ac power Power switch connector Figure 26. Power supply switch, ac power connectors, and indicator lights IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...
  • Page 67 CAUTION: The Power Control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source 2 Turn off the power switch and unplug the power cord from the failed power supply (see Figure 26 on page...

  • Page 68: Mini-Hubs

    A Gigabit Interface Converter (GBIC) is installed in a mini-hub port. Then a fiber- optic interface cable is connected into the GBIC. For more information, see "Fibre Channel connections" on page 3 "GBICs" on page IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...

  • Page 69: Servicing Notes

    1 On the mini-hub that has failed, remove the fiber-optic cables from the GBICs; then, replace the protective caps on the cables. Note: If you are using IBM GBICs, you must remove the fiber-optic cable from the GBIC before you can remove the GBIC from the mini-hub port.

  • Page 70: Figure 28. Removing And Installing A Mini-Hub

    ESD-sensitive devices, refer to the following Web site and use a search term of ESD: http://www.ibm.com/ 4 Unpack the new mini-hub and slide it into the appropriate slot; then, tighten the captive screw. IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...

  • Page 71: Gbics

    5 Replace the GBICs that you removed in Step 2 on page a Remove the protective cap from the GBIC. b If the GBIC you are installing has a metal latch, move the metal latch to the unlocked (center) position. c Slide the GBIC into the mini-hub port.

  • Page 72: Replacing A Failed Gbic

    1 Remove the fiber-optic cable from the GBIC that has failed; then, replace the protective caps on the cables. Note: If you are using IBM GBICs, you must remove the fiber-optic cable from the GBIC before you can remove the GBIC from the mini-hub port.
  • Page 73 GBIC Fiber-optic cable For proper handling of fiber-optic cables, see "Fibre Channel connections" on page 2 Remove the GBICs from the mini-hub ports. If the GBIC you are removing has a metal latch, move the latch to the unlocked (center) position. Pull the failed GBIC from its mini-hub port.
  • Page 74 If the mini-hub is connected to a Fibre Channel loop, the amber port bypass light is off. If a problem is indicated, use the storage-management software to check the controller unit status. IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...

  • Page 75: Appendix. Product Warranties And Notices

    This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 - Country-unique Terms.The terms of Part 2 may replace or modify those of Part 1.The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller.The term “Machine”...
  • Page 76 Machine. If a Machine does not function as warranted during the warranty period, and IBM or your reseller are unable to either 1) make it do so or 2) replace it with one that is at least functionally equivalent, you may return it to your place of purchase and your money will be refunded.
  • Page 77 IBM or your reseller of changes in a Machine’s location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
  • Page 78 Machine. If a Machine does not function as warranted during the warranty period, and IBM or your reseller are unable to either 1) make it do so or 2) replace it with one that is at least functionally equivalent, you may return it to your place of purchase and your money will be refunded.
  • Page 79 IBM or your reseller of changes in a Machine’s location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
  • Page 80 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes of a business as defined in that Act.
  • Page 81 The minimum warranty period for Machines is six months. In case IBM or your reseller are unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.
  • Page 82 The following item is added to this paragraph: 3. breach of IBM’s obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982.

  • Page 83: Notices

    IBM’s entire liability and your sole remedy, whether in contract or in tort, in respect of any default will be limited to damages. NORTH AMERICA CANADA: Warranty Service: The following is added to this Section: To obtain warranty service from IBM, call 1-800-565-3344.

  • Page 84: Electronic Emissions Statements

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 85: Australia And New Zealand Class A Statement

    Taiwanese electromagnetic interference (EMI) statement Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
  • Page 86 Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Korea (South), Liberia, Mexico, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Trinidad (West Indies), United States of America, Venezuela IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...

  • Page 87: Index

    CRU indicator lights firmware auto-synchronization activity at powre off hot swapping activity during parity check indicator lights turning on before controllers redundant pair drive side mini-hub servicing notes © Copyright IBM Corp. 2000...
  • Page 88 Gigabit Interface Converter. See GBICs manufacture date, battery memory, cache and battery backup memory, installing 256 MB cache upgrade heartbeat indicator light on controller CRU IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...
  • Page 89 mini-hub power supply described fault indicator lights drive side installing/removing host side interchangeable and redundant hot swapping overheating indicator lights overview bypass (lower port) replacing failed bypass (upper port) servicing notes fault power supply indicator light icons power switch location locations loop good turning on and off...
  • Page 90 IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference...
  • Page 91 ® Part Number: 19K8461 Printed in U.S.A. April 2000 19K8461...

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