Getting help
About CD-ROMs and floppy disks
My disc drive tray does not open
Make sure the computer is turned on and press the eject button on the disc drive.
If the eject button does not work, try pressing <Fn>+<E>*.
Click Start, and select My Computer. Right-click the optical disc drive and select Eject.
If none of the above works, try the following*:
When the computer is OFF, open the tray by inserting a sharp, pointed object (for example a paperclip)
into the hole next to the eject button.
* This function does not apply to all computers.
I cannot play a CD-ROM
After inserting the CD, wait for a few seconds for the system to detect it before you try to access it.
Make sure the label of the disc is facing up.
If the disc requires software, make sure the software is installed according to the instructions of the
program.
Check the volume of your speakers. You can press the + volumen button on the right side of the LCD
screen to increase the volume.
Clean the disc with an appropriate cleaner.
Moisture condensation may have occurred. Do not use the computer for at least 1 hour before turning
it on.
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