Table of Contents
Advertisement
Chapter 7
Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Step 2
Once the call is established, press the Help button twice, or press Settings > Status > Call Statistics.
The Call Statistics screen and Tone softkey should appear.
Press the Tone softkey.
Step 3
The phone generates a 1004 Hz tone at -15 dBm. For a good network connection, the tone sounds at the
call destination only. For a bad network connection, the phone generating the tone may receive echo from
the destination phone.
To stop the tone, end the call.
Step 4
For information on interpreting the results of test tone for volume and echo, refer to the following
document:
http://www.cisco.com/en/US/docs/ios/solutions_docs/voip_solutions/EA_ISD.html
OL-21011-01
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.0 (SCCP and SIP)
Status Menu
7-17
Hide quick links:
Advertisement
Table of Contents
Troubleshooting
