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IBM LS42 - BladeCenter - 7902 Service Manual page 125

Problem determination and service guide
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Table 4. Diagnostic error codes (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 3, "Parts listing, Types 7901 and 7902," on page 19 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Message
number
Component
089-802-xxx
CPU
089–803–000
CPU
Test
State
Description
CPU Stress
Aborted
System
Test
resource
availability
error.
CPU Stress
Abort
Test aborted.
Test
Action
1. Turn off and restart the system.
2. Make sure that the DSA code is at the
latest level. For the latest level of DSA
code, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
DSA.
3. Run the test again.
4. Make sure that the system firmware is
at the latest level. The installed
firmware level is shown in the DSA
event log in the Firmware/VPD section
for this component. For the latest level
of firmware, go to
http://www.ibm.com/support/
docview.wss?uid=psg1 MIGR-4JTS2T
and select your system to display a
matrix of available firmware.
5. Run the test again.
6. Turn off and restart the system if
necessary to recover from a hung state.
7. (Trained service technician only)
Replace the microprocessors one at a
time; then, run this test again to
determine whether the problem has
been solved (see "Removing a
microprocessor and heat sink" on page
57 and "Installing a microprocessor
and heat sink" on page 59).
8. If the failure remains, collect the data
from the DSA event log and send it to
IBM Service. For information about
contacting and sending data to IBM
Service, see http://www.ibm.com/
support/
docview.wss?uid=psg1SERVCALL.
The memory size is insufficient to run the
test. At least 1 GB of memory is required
to run the tests.
1. Turn off and restart the system if
necessary to recover from a hung state.
2. Make sure that the DSA code is at the
latest level. For the latest level of DSA
code, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
DSA.
3. Run the test again.
Chapter 5. Diagnostics
113

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