You can set up Call Forward All directly on your phone. To access Call Forward All remotely, go to
your User Options web pages.
There are two types of call-forwarding features that your system administrator may set up on
your phone:
• Unconditional call forwarding (Call Forward All)—Applies to all calls that you receive.
• Conditional call forwarding (Call Forward No Answer, Call Forward Busy, Call Forward No
Coverage)—Applies to certain calls that you receive, according to conditions, and is accessible
only from your User Options web pages.
When forwarding calls from your phone, enter the call-forward target phone number exactly as you
would dial it from your phone. For example, enter an access code or the area code, if necessary.
Your system administrator can set up other call forward options that:
• Allow calls placed from the call forward target phone number to your phone to ring through,
rather than be forwarded.
• Prevent you from creating a call forward loop or exceeding the maximum number of links in a call
forwarding chain.
Related Topics
Set Up Call Forwarding Per Line, page 30
Forward Calls on Your Phone
(Cisco Unified IP Phone 6901 only)
1. Sign in to your User Options web pages.
2. Go to Device > Line Settings.
3. Enter the phone number you want to forward calls to.
4. Click Save.
(Cisco Unified IP Phone 6911 only)
1. Press the Feature button
2. Listen for a dial tone, then enter the phone number to which your calls will be forwarded.
A visual confirmation is displayed as a solid amber light on the handset.
3. To cancel call forwarding, repeat Step 1.
When you lift the handset, you will hear a stutter tone until you cancel call forwarding. The visual
confirmation turns off when Call Forward All is canceled.
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followed by the predetermined number set up for Call Forward All.
OL-24581-01