Bake Mode Sequence of Events Chart ....56 Symbols You Will See in the Manual ....18 Bake Pre-Heat ..........57 Bake Mode ............58 Thermador® Warranty ........19 Proof Sequence of Events Chart ......59 Proof Pre-Heat ..........60 Servicing The Components....20 Proof Mode .............
Models C271, C272, C301, C302 This manual is designed to be used only by qualified service personnel. Thermador recommends that customers do not service their own ovens, due to the complexity and the risk of high-voltage electrical shock. The information is organized to help the service easily find what is needed to repair the unit.
“C” DAC RELAY BOARD (Digital Appliance Controls) There are 2 relay boards, 1 for a single oven and 1 for a double oven. You can use the double oven board for a single oven. You must use a double oven board for a double oven.
Explanation of the Wire Harness Connector Housing Wires The wire harness is shown in the illustration above. PIN Header PIN Header The wire harness’ slide onto the pin headers of the relay board, display head, and touch control boards. The illustration above shows the pin headers on the relay board. Page 4...
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Wire Harnesses (Continued) The “C” oven uses 5 wire harnesses to transfer signal voltage between the DAC control (relay board), display head, and touch control boards (glued on the glass). The 5 wire harness’ connect to the corresponding pin headers on the corresponding components (relay board, display head, touch control board).
DAC RELAY BOARD (continued) The relay board has 8 small pin headers. They are identified as P2, P3, P5, P9, P10, P11, P14, P15. These small pin headers carry signal voltage to specific components. The pin numbers are identified on the schematic. The illustration below shows that the arrow will always point to Pin#1.
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DAC RELAY BOARD (continued) The relay board has 5 large pin headers. They are identified as P0, P1, P7, P8, P18. These large pin headers carry current to specific components. The pin numberts are identified on the schematic. P0 large pin header has 8 pins and are identified as follows; P0-1 Receives 120VACfrom l2.
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DAC RELAY BOARD (continued) P7 large pin header has 4 pins and are identified as follows; P7-1 Blank P7-2 Blank P7-3 Current from L2 to K11 relay P7-4 Current to upper oven convection motor P8 large pin header has 4 pins and are identified as follows; P8-1 Current from L2 to K15 relay.
Troubleshooting chart for relay board header pin failures Wire harness off at pin header; or circuits open: Lower oven sensor: Control functions normal. When sensor opens, f-61 code will appear. If sensor shorts, f-60 will appear. Cooling fan is on con- stantly.
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Relay board transformer: No fail code, no display at all. Board is dead. Both cooling motors and halogen lights: Will accept modes. In about 45 seconds F-34 will appear in the upper oven or F-64 will appear in the lower oven because the Coolingmotors did not come on to close the air switches and signal the board.
ELECTRONIC OVEN CONTROLS HANDLING THE BOARDS Touch Control Board The Touch Control Board and the Display Head Handle the Touch Control Board only by the are subject to failure if static electricity is trans- edges of the glass and the plastic frame. DO NOT ferred to the components during handling.
Control Panel Assembly The control panel assembly is comprised of the following parts; Control panel: There are a total of 9 control panels. 3 black, 3 white and 3 stainless. The control panels are what determines the color of the unit. Curved glass touch panel: There are 2 glass touch panels.
Glass touch panel The glass touch panel is comprised of a piece of curved glass with 2 control boards glued onto it. Left side touch control board: The large touch control board is glued on the left side of the curved glass. The large touch control board controls the following 12 modes;...
Display Head The display head has a total of 8 pin headers (0nly 7 are used), they are identified as P1, P2, P4, P6, P8, P10 and P11. P1 pin header has 18 pins and connects to the large touch control board (P1).
Troubleshooting chart for display head pin header failures Wire harness off at pin header or open circuits Accepts display signals from relay board: Glass control panel is completely dead. No display, circuit must be reset. Accepts communication signals from relay board: Glass control panel is completely dead.
GENERAL SERIAL NUMBER/DATA STICKER LOCATION Back Plenum Cover Front Plenum Cover Serial Number/Data Sticker NOTE: The front plenum cover is mounted with 5 screws and the rear plenum cover with 6 screws. The front plenum cover is not mounted the same on the 27"...
TECH TIP!! This symbol alerts you to a service tip or a special procedure. THERMADOR ASSUMES NO RESPONSIBILITY FOR ANY REPAIRS MADE ON OUR PRODUCTS BY ANYONE OTHER THAN AUTHORIZED THERMADOR SERVICE TECHNICIANS. Page 18...
® THERMADOR WARRANTY Thermador will pay for: Thermador will not pay for: Length of Warranty All repair labor and replacement Service by an unauthorized FULL ONE YEAR WARRANTY parts found to be defective due to agency. Damage or repairs Covers one year from date of materials and workmanship.
REMOVING THE BAKE & BROIL ELEMENTS, CATALYST, & MEAT PROBE JACK (“C” MODEL OVENS ONLY) WARNING Turn off the electrical power circuit to the oven at the main junction box before servicing this unit. CAUTION When you work on the oven, be careful when handling the sheet metal parts.
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Bracket Screws Catalyst Broil Element Brackets BACK OF LINER Figure 4 Bake Broil Element Element 2 Top Front Mounting Screws Figure 3 BACK OF LINER White Wires Connectors Bake Element Access Bracket Panel Cover Bracket Screws Figure 2 Hex Nut Meat Probe Jack Figure 5...
REMOVING THE HIDDEN BAKE ELEMENT (“C” MODEL OVENS ONLY) WARNING Refer to Figure 7 for the following steps. Unwrap and remove the indicated wire Turn off the electrical power circuit to the tie from the support bracket. oven at the main junction box before ser- Remove the three screws from the support vicing this unit.
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Support Bracket Remove Screws Rear Panel Bake Element Wires Remove Remove Screws 3 Screws Wire Tie Flange Flange Figure 6 Remove 6 Screws Figure 7 Bend Flange Bend Flange Down Down Flange Hidden Screw Bake Element (1 of 2) Figure 8 Hidden Element Cover Screw...
REMOVING THE OVEN TEMPERATURE SENSOR Remove the racks from the oven. WARNING Remove the screws from the bracket and Turn off the electrical power circuit to the pull the oven temperature sensor forward oven at the main junction box before ser- until the wire connectors are through the vicing this unit.
REMOVING THE CONVECTION BAKE ELEMENT WARNING Remove the racks from the oven. Remove the front screws from the left and Turn off the electrical power circuit to the right oven rack supports and remove the oven at the main junction box before ser- supports from the oven liner.
REMOVING A CONVECTION FAN MOTOR WARNING Remove the hex nut from the front of the convection blade. NOTE: The nut has left- Turn off the electrical power circuit to the rotating threads. oven at the main junction box before ser- vicing this unit.
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Oven Liner White Wire (#44) Brown Wire (#45) Fan Motor Bracket with Insulation Fan Motor Screws Convection Blade E-Ring Flat Washer Hex Nut (Left-Rotating Thread) Top Screw Top Screw Convection Baffle Figure 12 Bottom Screws Page 28...
REMOVING A HALOGEN LAMP HOLDER WARNING Pry the lamp holder out of the oven liner and cut the wires approximately 2" from Turn off the electrical power circuit to the the lamp holder body. CAUTION: Be oven at the main junction box before ser- careful not to chip or scratch the oven vicing this unit.
REMOVING THE CONTROL PANEL (“C” MODEL OVENS ONLY) WARNING Refer to Figure 15 on the next page for the following steps: Turn off the electrical power circuit to the Open the upper oven door. oven at the main junction box before ser- Remove the bottom screw from the con- vicing this unit.
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Inset 2 Latch Catch Inset 1 Rotate Latch 90˚ Pivot Bracket To Remove Panel Detent Pin Detent Pin Clip Stirrer Clutch Screw Side of Burner Box Machine Screws Screws Screws w/ Lockwashers SUPPORT BRACKET Latch Catch Bottom Control Panel Screw Rotate Rotate Panel Up...
REMOVING THE GLASS & DISPLAY HEAD (“C” MODEL OVENS ONLY) WARNING Remove the four control panel plate screws (two on each end) and lift it and Turn off the electrical power circuit to the the wiring off the control panel (see Fig- oven at the main junction box before ser- ure 16A).
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Front Panel (Rear View) Touch Control Board Connectors Screw Screw Control Panel Plate Screw Screw Figure 16A Control Panel Control Panel Glass Control Panel Plate Left Touch Right Touch Control Board Control Board Figure 16B Display Head Screw 1 Screw 2 Control Panel Plate Screw 3 Screw 4...
REMOVING THE OVEN LIGHT SWITCH, THE OVEN DOOR LATCH ASSEMBLY and THE HI-TEMP CUTOUT WARNING in on the locking arms, and push the switch out of the vent (see inset 1). Turn off the electrical power circuit to the To remove the oven door latch assembly oven at the main junction box before ser- (see inset 2): vicing this unit.
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Inset 1 TECH NORMALLY OPEN (GOLD) CONTACTS DOOR OPEN = SWITCH OPEN TIP!! NORMALLY CLOSED DOOR OPEN = You will need the following tools to remove SWITCH CLOSED the components: 1/4" ratchet 1/4" thin-wall socket #2 Phillips Offset Screwdriver UPPER OVEN LOWER OVEN COOK STOP...
REMOVING THE BLOWER, DOUBLE LINE BREAK RELAY, LAMP TRANSFORMER and RELAY BOARD WARNING To remove the oven stalled fan relay (see the inset): Turn off the electrical power circuit to the a) Remove the screws and disconnect the oven at the main junction box before ser- wires from the terminals.
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White 24 Yellow 09 Yellow Yellow White 26 White 08 White 12 White 19 Black 34 Red 14 Yellow 10 Yellow - 20 Red 17 Red 91 Black Blue - 21 Red 18 Orange - 22 Black White Pink White 32 Black 30 Red 31 STALLED...
REMOVING THE AIR SWITCHES Open the lower oven door. The bottom WARNING trim mounting screws (see inset 1) are vis- Turn off the electrical power circuit to the ible at each side of the oven door, below oven at the main junction box before ser- the left and right hinges.
REMOVING A BLOWER WARNING d) Remove the three screws that mount the motor to the bracket. Turn off the electrical power circuit to the e) Disconnect the four wires from the oven at the main junction box before ser- motor terminals. vicing this unit.
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BACK OF PLENUM Mounting Bracket Screw Screw Lt. Blue (97) Screw White (98) White Dk. Blue Upper Blower (24) (23) Upper Blower Figure 26 Blower Wire (24) To Blower Wire (23) To Upper Blower Motor Upper Blower Motor Blower Bracket Lower Blower Figure 27 Page 42...
Removing the Lamp Transformer & the Upper or Lower Oven Double Line Break Relay WARNING To remove an oven stalled fan relay (see Figure 29): Turn off the electrical power circuit to the a) Remove the screws and disconnect the oven at the main junction box before ser- wires from the relay terminals.
REMOVING AN OVEN DOOR To remove the door: Refer to Figure 30 for the following steps. a) Grasp the door by the sides toward the Open the door to its fully open position. back and raise the front of the door sev- Raise the hinge latch over the hook on eral inches (there will be some resis- each of the hinges.
REMOVING THE OVEN DOOR GASKET CAUTION Position the new fiberglass gasket around the oven door so that the clips are near When you work on the oven, be careful the holes. when handling the sheet metal parts. There Working from one end of the gasket to the are sharp edges present and you can cut other, insert the gasket clips into the holes yourself if you are not careful.
REMOVING THE OVEN DOOR COMPONENTS (“C” MODEL OVENS) CAUTION To remove any of the oven door compo- nents, remove the oven door from the When you work on the oven, be careful oven (see page 2-29). when handling the sheet metal parts. There Refer to Figure 33 as you remove the door are sharp edges present and you can cut components.
REMOVING THE “C” OVEN MODULE (27") Convection Kit—#35-00-686 (30") Convection Kit—#35-00-687 Turn off the electrical power to the oven. WARNING To make servicing easier, remove the oven Turn off the electrical power circuit to the door (see page 2-29). oven at the main junction box before ser- Remove the oven from the wall.
TROUBLESHOOTING TESTING THE COMPONENTS WARNING TO AVOID ELECTRICAL SHOCK • DISCONNECT THE POWER TO THE APPLIANCE BEFORE SERVICING. • FOR THOSE CHECKS REQUIRING THE USE OF ELECTRICAL POWER, EXERCISE EXTREME CARE. • DO NOT PERFORM HIGH-VOLTAGE TESTS. THE BLOWER MOTOR THE AIR SWITCH Refer to page 2-26 to access the blower motor.
THE CONVECTION FAN MOTOR THE LAMP TRANSFORMER Refer to page 2-8 to access the convection fan motor. Refer to pages 2-20 & 2-28 to access the lamp trans- former. With no power applied, disconnect the motor wire connectors from their terminals. With no power applied, remove the wires from the terminals of the lamp transformer.
THE OVEN DOOR LATCH ASSEMBLY The oven door latch locks the oven door during the the switch. CLEAN cycle (see the illustration at the bottom of the To test the door latch motor windings: next column for the various latch positions). Refer to page 2-18 to access the oven door latch assembly.
THE HIDDEN BAKE ELEMENT THE BROIL ELEMENT Refer to page 2-2 to access the broil element. (“C” MODELS ONLY) Refer to page 2-4 to access the bake element. With no power applied, remove the wires from the terminals of the broil element. With no power applied, remove the wires from the terminals of the hidden bake element.
THE HI-TEMP CUTOUT THE CONVECTION The hi-temp cutout contacts open at or above 350˚F BAKE ELEMENT ±8˚, and are manually reset by pressing the reset Refer to page 2-7 to access the convection bake button. element. Refer to page 2-18 to access the hi-temp cutout. With no power applied, remove the wires from With no power applied, remove the wires from the terminals of the convection bake element.
Bake Pre-Heat Sequence Of Events: K4, K8, K9 relays close. K4 relay energizes both cooling motors; airflow from cooling motor closes the “air switch” contacts, the completed “air switch” circuit signals the board (signal voltage), note: if the air switch circuit is not completed within 40 seconds, the board will interpret an cooling fan fault and display an F34 error code for the upper oven, and an F64 error code for the lower oven.
Bake Mode Sequence Of Events: K4, K8, K9 relays close. K4 relay energizes both cooling motors; airflow from cooling motor closes the “air switch” contacts. The completed “air switch” circuit signals the board {signal voltage). Note: if the air switch circuit is not completed within 40 seconds, the board will interpret a cooling fan fault and display an F34 error code for the upper oven, and an F64 error code for the lower oven.
Proof Pre-Heat Proof Mode Sequence Of Events: K4, K8, K9 relays close. K4 relay energizes both cooling motors; airflow from cooling motor closes the “air switch” contacts the completed “air switch” circuit signals the board (signal voltage). Note: if the air switch circuit is not completed within 40 seconds, the board will interpret an cooling fan fault and display an F34 error code for the upper oven, and an F64 error code for the lower oven.
Roast Pre-Heat Mode Sequence Of Events: K4, K8, K9 relays close. K4 relay energizes both cooling motors; airflow from cooling motor closes the “air switch” contacts. The completed “air switch” circuit signals the board (signal voltage), note: if the air switch circuit is not completed within 40 seconds, the board will interpret an cooling fan fault and display an F34 error code for the upper oven, and an F64 error code for the lower oven.
Roast Mode Sequence Of Events: K4, K8, K9 relays close. K4 relay energizes both cooling motors; airflow from cooling motor closes the “air switch” contacts, the completed “air switch” circuit signals the board (signal voltage). Note: if the air switch circuit is not completed, within 40 seconds, the board will interpret a cooling fan fault and display an F34 error code.
Broil Pre-Heat Broil Mode Sequence Of Events: K4, K9 relays close. K4 relay energizes both cooling motors; airflow from cooling motor closes the “air switch” contacts, the completed “air switch” circuit signals the board (signal voltage). Note: if the air switch circuit is not completed within 40 seconds, the board will interpret an cooling fan fault and display an F34 error code for the upper oven, and an F64 error code for the lower oven.
Convection Pre-Heat Mode Convection Mode Sequence of events: K4, K10, K11 relays close. K4 relay energizes both cooling motors; airflow from cooling motor closes the “air switch” contacts. The completed “air switch” circuit signals the board {signal voltage). Note: if the air switch circuit is not completed within 40 seconds, the board will interpret an cooling fan fault and display an F34 error code for the upper oven, and an F64 error code for the lower oven.
Dehydrate Pre-Heat Dehydrate Mode Sequence Of Events: K4, K10, K11 relays close. K4 relay energizes both cooling motors; airflow from cooling motor closes the “air switch” contacts, the completed “air switch” circuit signals the board {signal voltage). Note: if the air switch circuit is not completed within 40 seconds, the board will interpret a cooling fan fault and display an F34 error code for the upper oven, and an F64 error code for the lower oven.
Convection Bake Pre-Heat Mode Sequence Of Events: K4, K8, K9, K11 relays close. K4 relay energizes both cooling motors; airflow from cooling motor closes the “air switch” contacts. The completed “air switch” circuit signals the board (signal voltage). Note: if the air switch circuit is not completed within 40 seconds, the board will interpret a cooling fan fault and display an F34 error code for the upper oven, and an F64 error code for the lower oven.
Convection Bake Mode Sequence Of Events: K8, K9, K11 relays close. K4 relay energizes both cooling motors; airflow from cooling motor closes the “air switch” contacts. The completed “air switch” circuit signals the board {signal voltage). Note: If the air switch circuit /s not completed within 40 seconds, the board will interpret a cooling fan fault and display an F34 error code for the upper oven, and an F64 error code for the lower oven.
Convection Roast Pre-Heat Mode Sequence Of Events: K4, K9, K1O, K11 relays close. K4 relay energizes both cooling motors; air flow from cooling motor closes the “air switch” contacts. The completed “air switch” circuit signals the board {signal voltage). Note: if the air switch circuit is not completed within 40 seconds, the board will interpret a cooling fan fault and display an f34 error code for the upper oven, and an F64 error code for the lower oven.
Convection Roast Mode Sequence Of Events; K4, K8, K10, K11 relays close. K4 relay energizes both cooling motors; airflow from cooling motor closes the “air switch” contacts. The completed “air switch” circuit signals the board {signal voltage). Note if the air switch circuit is not completed within 40 seconds, the board will interpret a cooling fan fault and display an F34 ERROR CODE FOR THE UPPER OVEN, AND AN F64 error code for the lower oven.
Convection Broil Pre-Heat Mode Convection Broil Mode Sequence Of Events: K4, K9, K11 relays close. K4 relay energizes both cooling motors; airflow from cooling motor closes the “air switch” contacts. The completed “air switch” circuit signals the board {signal voltage). Note: if the air switch circuit is not completed within 40 seconds, the board will interpret a cooling fan fault and display an F34 error code for the upper oven, and an F64 error code for the lower oven.
Clean Pre-Heat Mode Sequence Of Events: K4, K8, K9 relays close. K4 relay energizes both cooling motors; airflow from cooling motor closes the “air switch” contacts. The completed “air switch” circuit Signals the board {signal voltage). Note: if the air switch circuit is not completed within 40 seconds, the board will interpret a cooling fan fault and display an F34 error code for the upper oven, and an F64 error code for the lower oven.
Clean Mode Sequence Of Event: K4, K8, K9 relays close. K4 relay energizes both cooling motors; airflow from cooling motor closes the “air switch” contacts. The completed “air switch” circuit Signals the board {signal voltage). Note: if the air switch circuit is not completed within 40 seconds, the board will interpret an Cooling fan fault and display an f34 error code for the upper oven, and an F64 error code for the lower oven.
Halogen Light Circuit The halogen light transformer is a “center tap” step down transformer with a primary and a center tap secondary winding. The primary winding receives 120 volts AC and steps down the secondary winding to 12 volts Terminals #6, #8 and #10 have a 12-volt AC potential. See illustration below.