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Fujitsu LIFEBOOK U9413 Operating Manual
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Fujitsu LIFEBOOK U9413 Operating Manual

Fujitsu LIFEBOOK U9413 Operating Manual

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FUJITSU LIFEBOOK U9413

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  • Page 1 System Operating Manual FUJITSU LIFEBOOK U9413...
  • Page 2 Internet at: "http://www.fujitsu.com/fts/" You can find driver updates at: "http://support.ts.fujitsu.com/download" Should you have any technical questions, please contact: • our Hotline/Service Desk ("https://support.ts.fujitsu.com/servicedesk") • Your sales partner • Your sales office We hope you enjoy working with your new Fujitsu system!
  • Page 4 Mies-van-der-Rohe-Straße 8 80807 Munich, Germany Name and address of the importer in the UK Fujitsu Services Limited 22 Baker Street, London, W1U 3BW, United Kingdom "http://www.fujitsu.com/fts/" Copyright © Fujitsu Client Computing Limited 2023. All rights reserved. Publication Date 05/2023 Edition 1...
  • Page 5 FUJITSU LIFEBOOK U9413 Operating Manual Innovative technology Ports and controls Important notes First-time setup of your device Working with the notebook Security functions Connecting external devices Removing and installing components during servicing Settings in BIOS Setup Utility Troubleshooting and tips Technical data Manufacturer’s notes...
  • Page 6 Information on the product description meets the design specifications of Fujitsu and is provided for comparison purposes. Several factors may cause the actual results to differ. Technical data is subject to change without prior notification. Fujitsu rejects any responsibility with regard to technical or editorial mistakes or omissions.

  • Page 7: Table Of Contents

    Inserting the memory card ............38 Fujitsu...
  • Page 8 Help if problems occur ..............68 Fujitsu...
  • Page 9 Index ................. . 79 Fujitsu...
  • Page 10 Contents Fujitsu...

  • Page 11: Innovative Technology

    The Windows drivers for your device can be found on our Internet site. The factory installation of your device does not support any other operating system. Fujitsu Technology Solutions accepts no liability whatsoever if any other operating system is used.

  • Page 12: Notational Conventions

    "Safety information" • cross-references to an external source, e.g. a web address: For more information, go to "http://www.fujitsu.com/fts/" • Names of CDs, DVDs and titles or designations for other materials, e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual indicates a key on the keyboard, e.g:...

  • Page 13: Ports And Controls

    3 = WebCam LED (optional) 10 = Touchpad buttons 4 = WebCam (optional) 11 = Touchpad 5 = Infrared camera sensors (optional) 12 = Status indicators 6 = Handle for opening the device 7 = On/off button (optional with fingerprint sensor) Fujitsu...
  • Page 14 4 = Power-on indicator / Standby Right side 1 = Slot for nano-SIM cards (optional) 4 = HDMI port 2 = Slot for memory cards (micro SD) 5 = LAN port 3 = USB port 3.2 Gen1 (USB Type-A) Fujitsu...
  • Page 15 Ports and controls Bottom 1 = Loudspeaker 2 = Off button for the battery (recessed) Fujitsu...

  • Page 16: Important Notes

    Please open the LCD screen carefully until you feel resistance. Do not try to open it further with force! To open it, take hold of the screen in the centre of the front by the slightly protruding grip edge. Fujitsu...

  • Page 17: Additional Safety Notes For Devices With Radio Components

    You will then be able to work for longer before having to recharge the battery. Energy efficiency is increased and the environmental impact is reduced. You save money while protecting the environment. Energy saving under Windows ► Make use of the power management features (see ""Using the power-management features", Page 36"). Fujitsu...

  • Page 18: Travelling With Your Notebook

    ► Unplug the mains adapter and all external devices from the power socket. ► Disconnect the mains adapter cable and the data cables for all external devices. ► Close the LCD screen. ► To protect against damaging jolts and bumps, use a notebook carrying case to transport your notebook. Fujitsu...

  • Page 19: Cleaning The Notebook

    ► Disconnect the battery (see Chapter "Switch the battery off and on", Page 35). ► Allow the notebook to dry for at least 24 hours. ► If the notebook cannot be switched on after reconnecting the power adapter, please contact our Hotline/Service desk. Fujitsu...

  • Page 20: First-Time Setup Of Your Device

    ► Unpack all the individual parts. Packaging Transport ► Check your device for any visible damage which may have occurred during transportation. You may need the packaging in the future, if you need to transport your device. Fujitsu...

  • Page 21: Selecting A Location

    "Technical data", Page ► Plug the mains cable (2) into a mains outlet. ► Connect the USB Type-C cable (3) of the power adapter to the Intel® Thunderbolt™ 4 USB power port of the device. Fujitsu...

  • Page 22: Switching On The Device For The First Time

    If a Windows operating system is installed on your device, you will find more information on the system and drivers, help programmes, updates, manuals etc. on the device or on the Internet under "https://support.ts.fujitsu.com/". You can find information and help on the Windows operating system functions on the Internet at "http://windows.microsoft.com".

  • Page 23: Working With The Notebook

    Please refer to the notes in "Important notes", Page Status indicators Statusindicators The status indicators provide information about the status of the power supply, the drive and the keyboard functions. Fujitsu...
  • Page 24 In the case of overlay keys, the character printed on the upper left of the key will appear when that key is pressed. Scroll Lock indicator Indicator ScrollLock Indicator is illuminated: the key combination has been pressed. The effect that this key has varies between applications. Fujitsu...

  • Page 25: Opening The Notebook

    Working with the notebook Opening the notebook When opening the notebook, follow the instructions in chapter "Important notes", Page ► Fold up the LCD screen using the handle (1) to open the notebook. Fujitsu...

  • Page 26: Closing The Notebook

    Working with the notebook Closing the notebook ► Fold the LCD screen onto the lower part of the notebook using the handle (1). Fujitsu...

  • Page 27: Switching On The Notebook

    Back up your data and close all applications before you switch off your device. Otherwise data might be lost. ► Shut down the operating system correctly. Notebook ► If the notebook does not switch itself OFF automatically, press the ON/OFF button for about 10 seconds. ► Close the LCD screen. Fujitsu...

  • Page 28: Keyboard

    The figure below shows how to access the different characters on keys with overlaid functions. The example applies when the Caps Lock key has not been activated. The illustrations shown below may differ from your actual device. Alt Gr Fujitsu...
  • Page 29 The cursor keys move the cursor in the direction of the arrow, i.e. up, down, left, or right. Cursor keys Cursor control Windows key The Windows key switches between the start screen and the last used application. Windowskey Menu key The Menu key opens the menu for the active application. Fujitsu...

  • Page 30: Virtual Numeric Keypad

    Function keys and key combinations Keycombinations The following description of the function keys and key combinations applies to Windows operating systems. Some of the functions described below may not work in other operating systems and with some device drivers. Fujitsu...
  • Page 31 LCD screen of the notebook and the external monitor at the same time • only on the external monitor This setting is useful if you would like a high resolution and a high refresh rate on an external monitor. Toggleoutputscreen Fujitsu...
  • Page 32 This key combination moves the cursor back to the previous tab stop. Shift+Tab Backtab Key combinations using the Windows keys are detailed in the manual for your operating system. In addition, the following non-labelled key combinations are supported: • = Pause • = Break • = SysRq Fujitsu...

  • Page 33: F-Lock Setting

    In battery mode, it is recommended to turn on the backlight only when needed and to use the lower brightness level to maximize battery life. Country and keyboard settings ► Change the country and keyboard settings as described in the documentation for your operating system. Fujitsu...

  • Page 34: Touchpad And Touchpad Buttons

    ► Tap the touchpad once or press the left button once. The item is selected. Executing commands ► Move the pointer to the field you wish to select. Touchpad ► Tap the touchpad twice or press the left button twice. The command is executed. Fujitsu...

  • Page 35: Dragging Items

    LCDscreen Notes High-quality LCD screens (TFT) are installed in Fujitsu notebooks. For technical reasons, these screens are manufactured for a certain resolution. An optimum and sharp image can only be ensured with the resolution intended for the particular screen. A screen resolution which differs from the specification can result in an unclear picture.

  • Page 36: Using Fingers

    fingers together. Input fields Data must be entered for some apps, for instance an Internet page or your name and password. ► Tap on the input field. An on-screen keyboard opens, with which you can enter your data. Fujitsu...

  • Page 37: Webcam And Infrared Camera

    LCD screen may flicker while the light level is adjusted. Further information on using the webcam and on the additional settings which are possible for your webcam can be found in the help function of the program which uses the webcam. Fujitsu...

  • Page 38: Rechargeable Battery

    If you require the maximum battery life for mobile use, we recommend configuring Battery Charge Mode to 100%. You can find Battery Utility in the Windows start menu under Settings - Extras and online at "https://support.ts.fujitsu.com/" Charging, caring for and maintaining the battery Battery Battery The notebook’s rechargeable battery can only be charged when the ambient temperature...

  • Page 39: Switch The Battery Off And On

    (see "Ports and controls", Page The device is currentless. Switch on the battery ► Connect the device to the mains adapter of the notebook or to the Port Replicator. ► Switch the device on again. Fujitsu...

  • Page 40: Using The Power-Management Features

    Windows Performance Power Slider. Windows 11: You can adjust the "Power Mode" after right-clicking on the battery icon in the corresponding menu. • Maximum system performance increases fan noise and reduces battery life. • Maximum battery life limits system performance. Fujitsu...

  • Page 41: Adjusting Fan Control

    With the Fujitsu Utility Function Manager you can also switch between these two settings with Windows. You can find the Fujitsu Utility Function Manager in the Windows start menu under Settings - Extras and online at "https://support.ts.fujitsu.com/". In the Function Manager, select the Fan menu item with the options Quiet Mode (corresponds to Silent) and Normal Mode.

  • Page 42: Memory Cards

    In order to protect your data, always follow the correct procedure for removing the card (see the documentation for your operating system). ► Press on the memory card (1). Memory card The memory card is released and can now be removed. ► Pull the memory card out of the slot (2). Fujitsu...

  • Page 43: Loudspeakers And Microphones

    When you connect headphones or external speakers, the built-in speakers are disabled. Information on connecting headphones and a microphone can be found "Connecting external devices", Page Fujitsu...

  • Page 44: Sim Card (Configuration Dependent)

    SIM card slot until it clicks into place. ► Close the cover of the SIM card slot (3). ► Switch the battery on again (see "Switch the battery off and on", Page 35). Fujitsu...

  • Page 45: Removing The Sim Card

    ► Pull the SIM card out of its slot in the direction of the arrow (2). ► Close the cover of the SIM card slot (3). ► Switch the battery on again (see "Switch the battery off and on", Page 35). Fujitsu...

  • Page 46: Wireless Components: Wireless Lan / Bluetooth / Lte / 5G (Optional)

    Working with the notebook Wireless components: wireless LAN / Bluetooth / LTE / 5G (optional) The installation of radio components not approved by Fujitsu will invalidate the certifications issued for this device. Switching the wireless components on and off ► Press the function key to switch the wireless components on and off (flight mode).

  • Page 47: Ethernet And Lan

    Your network administrator can help you to configure and use the LAN connections. The network cable is not included in the delivery scope. This type of cable can be obtained from a specialist dealer. Use a shielded network cable (CAT 5e). Fujitsu...

  • Page 48: Your Usb Thunderbolt™ Port Replicator (Optional)

    You need only connect the notebook to the Port Replicator in order to work with your peripheral devices. In addition to the Thunderbolt™ 4 port replicator described here, this system also supports a USB type-C port replicator, which is also connected to the system via the USB type-C connector. Fujitsu...

  • Page 49: Ports On The Thunderbolt™ Port Replicator

    Notebook is not connected or is switched OFF. Charge level indicator Status Charging function is activated for a connected notebook and connected external devices. does not light up There is no charging function, notebook or external devices connected. Fujitsu...

  • Page 50: Setting Up The Port Replicator

    ► Connect the power cable (1) to the power adapter provided for the device, see chapter "Technical data", Page ► Plug the power cable into the mains socket (2). ► Connect the mains adapter cable to the DC jack (DC IN) of the Port Replicator (3). Fujitsu...

  • Page 51: Connecting The Notebook To The Thunderbolt™ Port Replicator

    "Docked" mode. In this profile, for example, the setting is saved as to which monitor was last used for output. This profile will be loaded, as soon as the notebook is connected to a Port Replicator of the same type. Fujitsu...

  • Page 52: Switching On The Notebook Via The Thunderbolt™ Port Replicator

    ► Press the ON/OFF button on the port replicator to switch the notebook on. Disconnecting the notebook from the Thunderbolt™ Port Replicator ► Disconnect the supplied Thunderbolt cable (USB Type-C) from the Thunderbolt port (USB Type-C) on the notebook. Fujitsu...

  • Page 53: Security Functions

    Some security functions need you to choose passwords. Make a note of the passwords and keep them in a safe place. If you forget your passwords, there is the option to unlock via the Fujitsu Service Desk, depending on the used Password Severity setting. Deletion or resetting of passwords is not covered by your warranty and a charge will be made for assistance.

  • Page 54: Setting Up The Fingerprint Sensor (Configuration Dependent)

    ► You must install the fingerprint software in order to be able to use the fingerprint sensor (1). The current AuthConductor Client Basic software for hand vein and fingerprint sensor is available on the Internet at "https://support.ts.fujitsu.com/" After selecting the product and the operating system, you will find the software under Downloads, Applications, Tools and Utilities.

  • Page 55: Configuring The Palm Sensor (Configuration Dependent)

    Kensington Lock Cable, a sturdy steel cable, to help protect your notebook from theft. The Kensington Lock Cable is available as an accessory. Fujitsu recommends the use of a combination lock. ► Fit the Kensington Lock Cable to the mechanism on your notebook.

  • Page 56: Configuring Password Protection And Severity In The Bios-Setup-Utility

    • For the Password Severity setting Strong there is the option to unlock via Fujitsu Service. This service is not covered by your warranty and a charge will be made for assistance.
  • Page 57 ► Press the Enter key twice. ► In the Exit menu, select the option Save Changes & Exit. ► Select Yes and press the Enter key. The notebook will now reboot with the password removed. Removing the supervisor password simultaneously deactivates the user password. Fujitsu...

  • Page 58: Password Protection For Booting Of The Operating System

    If a supervisor password has been assigned, a password for the drive can also be set in the Hard Disk Security menu. The drive is protected by this password. Data from this drive can only be read into another system if the correct password has been entered. Fujitsu...

  • Page 59: Smartcard Reader (Optional)

    Do not use force when inserting and removing the SmartCard. Make sure that foreign objects do not fall into the SmartCard reader. ► Slide the SmartCard into the SmartCard reader with the chip facing upwards and to the front. Fujitsu...

  • Page 60: Connecting External Devices

    LCD TV or a plasma TV with an HDMI connection. ► Connect the data cable to the external device. ► Connect the data cable to the HDMI port on the notebook or on the optional Port Replicator. Fujitsu...

  • Page 61: Connecting An External Monitor To The Port Replicator

    You can also switch between the external monitor and the LCD monitor of the notebook, see chapter "Function keys and key combinations", Page You can display the same picture on the external monitor and the notebook LCD monitor simultaneously. Fujitsu...

  • Page 62: Connecting Usb Devices

    Additional information can be found in the documentation for the USB devices. ► Connect the data cable to the external device. ► Connect the data cable to a USB port of the notebook. Device drivers USB devices will be automatically recognised and installed by your operating system. Fujitsu...

  • Page 63: Usb Port Intel® Thunderbolt Tm 4 With Charging Function And Display Port (Usb Type-C)

    Additional information can be found in the documentation for the USB devices. ► Connect the data cable to the external device. ► Connect the data cable to the USB port Intel® Thunderbolt 4 with charging function and display port (USB Type-C) of the notebook. Fujitsu...

  • Page 64: Usb Port With Charging Function (Anytime Usb Charge)

    ► Left click on the icon to safely remove hardware, located in the taskbar. ► Select the device which you want to shut down and remove. ► Press the Enter key. Wait for the dialogue box which tells you that it is now safe to remove the device. Fujitsu...

  • Page 65: Headset Port

    If you buy a cable from a retailer, please note the following information: The headset port on your notebook is a "3.5 mm jack socket". If you want to connect a headset, headphones or loudspeakers, you will need a "3.5 mm jack plug". Fujitsu...

  • Page 66: Removing And Installing Components During Servicing

    Please note that the majority of pages in the manual are marked "Service Partner only"; this means that you must not remove those components yourself. The instruction manual can be found at: "https://support.ts.fujitsu.com/download". Removing and installing components without consulting the Hotline/Service desk will invalidate the warranty for your notebook.

  • Page 67: Settings In Bios Setup Utility

    You can use this to start the system, also via other data sources, e.g. via a network. You can also access the BIOS-Setup-Utility from the boot menu with the tab key. Fujitsu...

  • Page 68: Operating The Bios Setup Utility

    ► Select the option that you want to change with the cursor keys ↑ ↓ ► Press the Enter key. ► Press the key to exit the selected menu. ► For future reference, make a note of the changes you have made (e.g. in this manual). Fujitsu...

  • Page 69: Exiting Bios Setup Utility

    ► If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes. Save Changes and Power Off ► To save the changes and switch off your device, select Save Changes and Power Off and Yes. The changes are saved. Your device is shut down. Fujitsu...

  • Page 70: Erase Disk

    Settings in BIOS Setup Utility Erase Disk Erase Disk is a solution that is integrated into the firmware of the FUJITSU Computer (UEFI: Unified Extensible Firmware Interface), to delete all the data from a hard disk or a solid state drive (SSD) memory module.
  • Page 71 • Reset administrator and user password • Load BIOS setup defaults • Shutdown the Computer • Exit Erase Disk with no additional options upon completion ► Select the function which you require. The deletion process starts. Fujitsu...

  • Page 72: Troubleshooting And Tips

    PC if you are running processor-intensive gaming software, e.g. games with intensive 3D graphics. Updating your hardware with drivers which have not been approved by Fujitsu Technology Solutions may result in performance losses, data losses or malfunction of the equipment. A list of approved drivers and current BIOS versions can be downloaded from: "https://support.ts.fujitsu.com/download"...

  • Page 73: Reset By Switching Off The Battery

    Restoring the system under Windows If necessary, you can reset your system to the original state of the drive. ► Select Settings from the Start menu. ► Select your System. ► Select Recovery. ► Select Reset this PC. The system will be reset. Fujitsu...

  • Page 74: The Notebook's Date Or Time Is Incorrect

    ► Press the key to switch screen output, see "Function keys and key combinations", Page The LCD screen is difficult to read LCDscreen LCDscreen Cause Troubleshooting Reflected glare ► Turn the notebook or alter the tilt of the LCD screen. ► Increase the brightness of the screen. Fujitsu...

  • Page 75: The External Monitor Remains Blank

    Change the following setting: ► Set the screen resolution: Set the screen resolution as described in the documentation for your operating system. ► Select monitor: Select monitor 1 or 2 as described in the documentation for your operating system. Fujitsu...

  • Page 76: The Notebook Cannot Be Started

    Chip card inserted incorrectly. ► Check if you inserted your SmartCard into the SmartCard reader correctly. ► Check whether the SmartCard you are using is supported. Your SmartCard must comply with the ISO standard 7816-1, -2, -3 and -4. Fujitsu...

  • Page 77: Smartcard Pin Forgotten

    Supervisor PIN. SmartCard lost Cause Troubleshooting SmartCard lost ► If you are working in a network, contact your system administrator, who can boot up your notebook with a Supervisor SmartCard. Fujitsu...

  • Page 78: Error Messages On The Screen

    Press <F1> to resume, <F2> to SETUP ► Press the function key to start the operating system. This error message appears if an error occurs ► Press the function key to access the during the self-test before starting the operating BIOS Setup. system. Fujitsu...
  • Page 79 ► Contact your sales outlet or our customer service centre. System cache error - Cache disabled ► Contact your sales outlet or our customer service centre. System timer error ► Contact your sales outlet or our customer service centre. Fujitsu...

  • Page 80: Technical Data

    LPDDR memory, with 8, 16 or 32 GByte (soldered) The data sheet for the device provides further technical data. You can find the data sheet on your device or you can download it from the Internet at "https://support.ts.fujitsu.com". Rechargeable battery CAUTION! Risk of explosion if battery is replaced by an incorrect type.

  • Page 81: Usb Type-C Mains Adapter (Notebook)

    Rated frequency 50 Hz to 60 Hz (automatic) Maximum rated current 2.5 A Secondary Nominal power 170 W Rated voltage 20 V Maximum rated current 8.5 A An additional mains adapter or power cable can be ordered at any time. Fujitsu...

  • Page 82: Manufacturer's Notes

    "https://support.ts.fujitsu.com/recycling" TCO Certified TCOCertified Please note that TCO-certified systems bear the "TCO certified" logo. Further information is given in the "TCO certified" manual appendix at "https://support.ts.fujitsu.com/manual". SAR limit value (Specific Absorption Rate) The SAR limits are complied with: • Body SAR: < 2.0 W/kg •...

  • Page 83: Index

    50 First-time setup Configuration, BIOS Setup Utility 63 Connecting audio devices 61 Fn key 25 Connecting headphones 61 Ctrl+Alt+Del 28 Cursor control 25 Getting started 16 Cursor keys 25 Hardware configuration 63 Date is incorrect 70 HDMI port 56 Fujitsu...
  • Page 84 36 Mobile operation 14 Power-on indicator 20 Monitor Preparing for operation 17 connecting 57 drifting display 71 remains blank 71 Monitor port 57 Radio component: safety notes 13 Rechargeable battery 34 see Battery 34 Notebook Return 25 Fujitsu...
  • Page 85 27 Wireless LAN Technical data 76 notebook 76 Switching the module off 42 The wireless connection to a network Switching the module on 42 does not work 72 Wireless LAN: Time not correct 70 safety notes 13 Tips 68 Fujitsu...

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