HP Support and Service
Getting Assistance for Your Computer
To contact HP for support or service
HP Customer Care Centers will assist you free of charge during the term of the warranty
(you are responsible for the telephone charges).
During the free assistance period, HP will assist with questions about:
• Applications and operating systems included with your computer.
• HP-described operation environments and conditions.
• HP accessories, HP upgrades, and basic operation and troubleshooting.
HP will not be able to help with questions about:
• Non-HP hardware, software, operating systems, or usage not intended for or included
(by HP) with the product.
• How to repair the product yourself.
• Product development or custom installations.
• Consulting.
To contact the HP Customer Care Center by e-mail, visit the HP Customer Care web site
(www.hp.com/go/support) under "Contact HP".
To call the Customer Care Center, check the HP Customer Care web site
(www.hp.com/go/support) under "Contact HP" for the most complete and current list of
phone numbers. If your HP notebook product is not normally sold by HP in the country
of use, you must call a Customer Care Center that supports your notebook model.
Currently, service and support assistance is provided only in the following countries:
Pavilion models
United States only: (208) 323-2551.
Omnibook 500
See the following table.
Corporate Evaluator's Guide
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