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IBM Deskstar 40GV Installation And Reference Manual
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IBM Deskstar 40GV Installation And Reference Manual

3.5 inch ata/ide hard disk drive
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IBM Deskstar
3.5 inch ATA/IDE hard disk drive
Installation and reference manual

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  • Page 1 IBM Deskstar 3.5 inch ATA/IDE hard disk drive Installation and reference manual...
  • Page 2 Technical support Troubleshooting and Frequently Asked Questions (FAQ) sections are provided in the Appendix of this manual to aid you in the installation of your IBM Deskstar. If the answer to your installation question is not found in this manual, call technical support. Before calling, please gather as much of the following information as possible: IBM drive model number, part number, and serial number Operating system...
  • Page 3 IBM Deskstar 3.5 inch ATA/IDE hard disk drive Easy installation manual International Business Machines Corporation provides this publication “as is” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of mer- chantability or fitness for a particular purpose. Some states do not allow disclaimers of express or implied warranties in certain transactions.

  • Page 4: Table Of Contents

    Set the BIOS/CMOS ... 8 Partition and format with Disk Manager 2000 Easy Installation Software ... 9 Operating system installation ... 14 Add a new drive as additional storage ... 15 Begin the hardware install... 15 Configure the jumper settings... 15 Attach the cables...

  • Page 5: Introduction

    Introduction This manual was prepared to aid you in the installation of your new IBM Desk star hard disk drive. Installation instructions are provided for the following model numbers: The IBM Deskstar drive models listed above support Ultra ATA/100 and are backwards com- patible with lower bus speeds, allowing it to obtain interface transfer rates of up to 100 MB per second.

  • Page 6: Getting Started

    Getting started Important: If you have an existing drive in your system, perform a backup to avoid any loss of data during installation. Refer to your operating system manual for instructions on how to use the system’s backup utility. Package contents The IBM Deskstar retail packaged drive includes: Deskstar drive, contained in an electrostatic discharge (ESD) protective bag Four mounting screws...

  • Page 7: Handling Precautions

    Handling precautions Caution: Poor handling, physical impact, or electrical shock causes most hard disk drive damage. Heeding the precautions listed below may eliminate the occurrence of such damage. To prevent damage from impact or vibration, always set the drive down gently. Do not open the ESD bag containing the drive until required.

  • Page 8: Options For Installation

    Install a new drive as Master. Add a new drive as additional storage. Add a new drive as the boot drive, removing the old boot drive. Add a new drive as the boot drive, keeping the old boot drive.

  • Page 9: Install A New Drive As Master

    Install a new drive as Master The following steps install the IBM Deskstar as the only drive in a system without a Windows operating system. Begin the hardware install Turn off your computer system. Remove cover as instructed by your computer system manual. Discharge static electricity by touching an unpainted metal surface on your computer chassis with one hand.

  • Page 10: Attach The Cables

    Leave the jumpers as set. The jumpers are factory set to Master, 16 heads. Note: The IBM Deskstar has an option jumper block located next to the interface connector. Setting these jumpers allows you to use the different options of the hard disk drive. See the “Jumpers” section of the Appendix for jumper setting descriptions.

  • Page 11: Mount The Drive

    Note: The pin 1 edge of an ATA/IDE cable is marked with a colored stripe. The connectors are also keyed to insert one way only. Attach a power cable to the hard disk drive. Attach the black connector of the ATA/IDE cable to the hard disk drive. Mount the drive Note: Drive bays and other enclosures vary in size and orientation from system to system.

  • Page 12: Set The Bios/Cmos

    Set the BIOS/CMOS Note: BIOS setups vary from system to system, and these instructions are intended only as a guide. Run the BIOS/CMOS setup utility. Keystroke sequences for accessing your BIOS are often displayed at boot or can be found in your computer system manual. Locate disk drive type settings.

  • Page 13: Partition And Format With Disk Manager 2000 Easy Installation Software

    Partition and format with Disk Manager 2000 Easy Installation Software Note: You may choose to use FDISK to partition and format your hard drive. Refer to the section entitled FDISK and Format in the Appendix for more information. Due to system and hard drive variations, the Disk Manager 2000 screens displayed may be different than those presented here.
  • Page 14 Press Enter to continue when the Welcome to Disk Manager screen is displayed. Choose “(E)asy Disk Installation” from the Disk Manager Main Menu. Press Enter.
  • Page 15 Disk Manager DOS displays a list of available drives that it found. See “Drive List” in the following illustration. Verify the drive list and select “(Y)es” to continue. (In “(Y)es,” pressing the “Y” key means yes.) Select the operating system you are using or plan to install. Press Enter to continue.
  • Page 16 Select “(Y)es” if you want the 32-Bit FAT file system or (N)o if not. Press Enter to continue. Verify all the information. This is the last chance to cancel before writing to the new drive. Select “(Y)es.” Press Enter to continue.
  • Page 17 Disk Manager has now completed the installation of the new drive. Press Enter to continue. When the Disk Manager Status screen appears, remove the Disk Manager DOS bootable diskette from the floppy drive. Reboot the computer by pressing the RESET button on your system—if one is available on your system—or reboot by simultaneously pressing the CTRL-ALT-DEL keys.

  • Page 18: Operating System Installation

    Operating system installation Important: If the operating system presents the option to partition and format your drive, skip this step. IBM Disk Manager has already partitioned and formatted your drive. If the Ontrack Dynamic Drive Overlay (DDO) was not installed during the installation, proceed to your operating system installation instructions.

  • Page 19: Add A New Drive As Additional Storage

    Add a new drive as additional storage The following steps install the IBM Deskstar as the Primary Slave in a system with an existing drive as Primary Master. Begin the hardware install Turn off your computer system. Remove the cover as instructed by your computer system manual.

  • Page 20: Attach The Cables

    Set the jumpers to Slave, 16 heads. Note: The IBM Deskstar has an option jumper block located next to the interface connector. Setting these jumpers allows you to use the different options of the hard disk drive. See the “Jumpers” section of the Appendix for jumper setting descriptions.

  • Page 21: Mount The Drive

    Attach the black connector of the ATA/IDE cable to the Master drive. Attach the gray connector of the ATA/IDE cable to the Slave drive. Mount the drive Note: Drive bays and other enclosures vary in size and orientation from system to system. They may be oriented vertically, horizontally, upside down, or sideways.

  • Page 22: Set The Bios/Cmos

    Set the BIOS/CMOS Note: BIOS setups vary from system to system, and these instructions are intended only as a guide. Run the BIOS/CMOS setup utility. Keystroke sequences for accessing your BIOS are often displayed at boot or can be found in your computer system manual. Locate disk drive type settings.

  • Page 23: Partition And Format With Ibm Disk Manager 2000 Easy Installation Software

    Partition and format with IBM Disk Manager 2000 Easy Installation Software Note: You may choose to use FDISK to partition and format your hard drive. Refer to the section entitled FDISK and Format in the Appendix for more information. Due to system and hard drive variations, the IBM Disk Manager 2000 screens displayed may be different than those presented here.
  • Page 24 On the Setup Method dialog box, select the “Typical” option button. Select the Next button. The Drive Usage dialog box should appear.
  • Page 25 On the Drive Usage dialog box, choose the “As Additional Storage” option button. Select the Next button.
  • Page 26 Verify the information in the Proceed with Drive Setup? dialog box. Select Next to continue OR Select Cancel if you do not wish to proceed with partitioning the drive. Selecting Cancel is the last chance to cancel before writing to the drive.
  • Page 27 Disk Manager 2000 displays a list of the steps—not all shown on this guide—required to prepare the new drive and shows the current status. The Performing Setup dialog box—using a progress indicator—shows the percentage of partitioning completed.
  • Page 28 When you see the Finished dialog box the installation is complete. Select Exit to close Disk Manager 2000 and start using your new disk drive. Important: If the Ontrack Dynamic Drive Overlay (DDO) was installed during the installation, you must allow DDO to load in memory prior to booting to a floppy.

  • Page 29: Add A New Drive As The Boot Drive, Removing The Old Boot Drive

    Add a new drive as the boot drive, removing the old boot drive The following steps replace an existing boot drive with the IBM Deskstar. The new drive is temporarily installed as Primary Slave so data can be copied from the old boot drive to the IBM Deskstar before removing the old boot drive.

  • Page 30: Attach The Cables

    Set the jumpers to Slave, 16 heads. Note: The IBM Deskstar has an option jumper block located next to the interface connector. Setting these jumpers allows you to use the different options of the hard disk drive. See the "Jumpers" section of the Appendix for jumper setting descriptions.

  • Page 31: Mount The Drive

    Attach a power cable to each hard disk drive. Attach the black connector of the ATA/IDE cable to the Master drive. Attach the gray connector of the ATA/IDE cable to the Slave drive. Mount the drive Note: Drive bays and other enclosures vary in size and orientation from system to system. They may be oriented vertically, horizontally, upside down, or sideways.

  • Page 32: Set The Bios/Cmos

    Set the BIOS/CMOS Note: BIOS setups vary from system to system, and these instructions are intended only as a guide. Run the BIOS/CMOS setup utility. Keystroke sequences for accessing your BIOS are often displayed at boot or can be found in your computer system manual. Locate disk drive type settings.

  • Page 33: Partition, Format, And Copy With Ibm Disk Manager 2000 Easy Installation Software

    Partition, format, and copy with IBM Disk Manager 2000 Easy Installation Software Note: You may choose to use FDISK to partition and format your hard drive. Refer to the section entitled FDISK and Format in the Appendix for more information. Due to system and hard drive variations, the IBM Disk Manager 2000 screens displayed may be different than those presented here.
  • Page 34 On the Setup Method dialog box, select the “Typical” option button. Select the Next button. The Drive Usage dialog box should appear.
  • Page 35 On the Drive Usage dialog box, choose “As the Boot Drive, Removing the old drive” to setup the new drive as a boot drive removing the old boot drive. Select Next to continue.
  • Page 36 Verify the information in the Proceed with Drive Setup? dialog box. Select Next to continue.
  • Page 37 Disk Manager 2000 displays a list of the steps required to prepare the new drive and shows the current status. Disk Manager 2000 will copy all the data from your old C: boot partition to the new boot drive. A Custom Installation Manual is created for you to tell you how to remove the old drive after the new drive has been prepared.
  • Page 38 The installation is now complete. Select Exit to close Disk Manager 2000 and start using your new disk drive. Important: If the Ontrack Dynamic Drive Overlay (DDO) was installed during the installation, you must allow DDO to load in memory prior to booting to a floppy. If you do not perform the floppy boot process below, your drive’s capacity and partitions will be unavailable.

  • Page 39: Add A New Drive As The Boot Drive, Keeping The Old Boot Drive

    Add a new drive as the boot drive, keeping the old boot drive The following steps exchange an existing boot drive with the IBM Deskstar. The new drive is installed as Primary Slave so data can be copied from the old boot drive to the IBM Deskstar before booting to the new drive.

  • Page 40: Attach The Cables

    Set the jumpers to Slave, 16 heads. Note: The IBM Deskstar has an option jumper block located next to the interface connector. Setting these jumpers allows you to use the different options of the hard disk drive. See the “Jumpers” section of the Appendix for jumper setting descriptions.

  • Page 41: Partition, Format, And Copy With Ibm Disk Manager 2000 Easy Installation Software

    Partition, format, and copy with IBM Disk Manager 2000 Easy Installation Software Note: You may choose to use FDISK to partition and format your hard drive. Refer to the section entitled FDISK and Format in the Appendix for more information. Due to system and hard drive variations, the IBM Disk Manager 2000 screens displayed may be different than those presented here.
  • Page 42 Select “Typical.” Select Next to proceed with setup of new drive.
  • Page 43 Choose “As the Boot Drive using Boot Manager” to set up the new drive as a boot drive keeping the old drive. Note: Boot manager is not available in Windows NT or Windows 2000. Select Next to continue.
  • Page 44 Verify the information. This is the last chance to cancel before writing to the drive. Select Next to continue.
  • Page 45 Disk Manager 2000 displays a list of the steps required to prepare the new drive and shows the current status and will copy all the data from your old C: boot partition to the new boot drive.
  • Page 46 The installation is now complete. Select Exit to close Disk Manager 2000 and start using your new disk drive. Important: If the Ontrack Dynamic Drive Overlay (DDO) was installed during the installation, you must allow DDO to load in memory prior to booting to a floppy. If you do not perform the floppy boot process below, your drive’s capacity and partitions will be unavailable.

  • Page 47: Appendix

    Appendix Record your IBM Deskstar drive information here: Serial number Part number Model number Cylinders Heads Sectors Capacity Cables 40-pin, 40-conductor ATA/IDE cables This cable type will support up to and including ATA/33 (UDMA mode 2). Cables cannot be in excess of 18 inches and are limited to the attachment of 2 ATA devices plus the system board connector.

  • Page 48: Fdisk And Format

    Slave If the IBM Deskstar is the Slave drive on a two-drive cable, set the jumpers for Slave. Cable Select The 40-pin, 80-conductor ATA/IDE cable included with your drive is constructed using the Cable Select configuration. If your motherboard or controller card supports Cable Select, you can set the drive address jumper to Cable Select.

  • Page 49: Troubleshooting

    Troubleshooting If you are having difficulties with your IBM Deskstar, the following checklist may help solve the problem. 1. Can you hear or feel the drive spinning up? Hint: Listen when you first turn on the system power. A spinning drive will produce a whining noise when power is first applied.
  • Page 50 Ultra ATA/33 capable controllers. The utility can be downloaded from the IBM Web site at: http://www.storage.ibm.com/techsup/hddtech/welcome.htm If you are using IBM Disk Manager 2000 to install a drive with a capacity of greater than 32GB in a system with Award BIOS and the system hangs during drive detection:...
  • Page 51 The solution involves two steps: Use the Disk Manager utility “Set Drive Size” to command the drive to report its size (in total sectors) as less than 33.8GB (each boot). This step allows the computer to boot with the drive installed, but the BIOS will only support the reported drive size.
  • Page 52 System type and manufacturer Motherboard manufacturer Chipset manufacturer Adapter card manufacturer Other devices in systems Bus/cable layout (location of device, which device is at the end) Applications used (if relevant)

  • Page 53: Frequently Asked Questions

    Frequently asked questions 1. Do I have to use IBM Disk Manager 2000 Easy Installation Software? No. You may use FDISK and Format or similar partitioning software from your operating system to partition and format your hard disk drive. Refer to the section of the Appendix titled FDISK and Format.
  • Page 54 Windows 98 When the system does not correctly switch to a compatible speed (i.e., ATA/33), complete startup of Windows 98 may fail after enabling the DMA feature in the Windows Control Panel. Windows NT 4.0 The most common symptom is a failure to boot after a bus-mastering driver has been added and loaded.
  • Page 55 13. Why doesn’t my operating system show the full capacity of my drive? Few systems built before 1997 support drive capacities greater than 8.4 GB, because the CHS (Cylinders, Heads, Sectors) method of translation uses ID words 1, 3, and 6 of the Identify Drive Command.
  • Page 56 18. How do I create a DOS startup diskette? If you have a bootable DOS OS, follow the steps below to create a DOS startup diskette. Insert a blank floppy disk into drive A. At the C:\ prompt, type FORMAT A:/S and press ENTER. Follow the instructions displayed.

  • Page 57: Glossary

    Glossary ATA (Advanced Technology Attachment) ATA (also known as IDE) is the bus interface that replaced the controllers in original IBM compatible PCs. ATA/33 (Ultra ATA/33) ATA/33 is also known as Ultra DMA Mode 2. ATA/33 is a 33MB per second data transfer protocol for DMA commands.
  • Page 58 DMA (Direct Memory Access) Direct Memory Access is a protocol for transferring data to and from main memory without passing it through the processor. DMA improves speed and efficiency by allowing processing to continue while new data is retrieved from the drive. Electrostatic Discharge The rapid discharge of electricity caused by static buildup that can damage or destroy electronic equipment.
  • Page 59 Linux Linux is a UNIX operating system variant for the PC. Master Master is used in the original ATA specification for the first addressed drive (Device 0) on an ATA/IDE channel. Novell Netware Netware is a Novell network operating system and file server platform. Netware has several proprietary file systems.
  • Page 60 Translation Translation is the process of redefining the physical parameters of a hard disk drive to parameters compatible with the BIOS and operating system of a computer. Ultra ATA Ultra ATA (also known as Ultra DMA) is a data transfer protocol for transferring data to and from main memory without passing it through the processor.

  • Page 61: Warranty

    IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBM's Official Published Specifications. (See http://www.ibm.com/storage fixed period commencing on the date of sale from IBM to the authorized IBM Distributor. If, during the warranty period, the Machine is not in good working order, IBM will, at its option, repair or replace it at no additional charge, except as is set forth below.
  • Page 62 You may obtain an RMA by contacting the appropriate IBM Call Center or at http:www.ibm.com/storage/warranty. You represent that all removed items are genuine and unaltered. In some cases, the replacement Machine may not be new and may have been previously installed. Regardless of the Machine's production status, IBM's appropriate warranty terms apply.

  • Page 63: Part 2 - Country-Unique Terms

    where applicable, before service is provided follow the problem determination, problem analysis, and service request procedures that IBM or your reseller provides, secure all programs, data, and funds contained in a Machine, iii. provide IBM or your reseller with sufficient, free, and safe access to your facilities to permit them to fulfill their obligations, and iv.
  • Page 64 FRANCE: Limitation of Liability: The following replaces the second sentence of the first paragraph of this Section: In such instances, regardless of the basis on which you are entitled to claim damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).
  • Page 65 The following item is added to this paragraph: breach of IBM's obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982. Applicability of suppliers and resellers (unchanged). The following is added to the end of this Section: IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of any default will be limited to damages.
  • Page 66 E-mail: drive@sg.ibm.com Germany Technology Group Support Center Telephone: 07032.153050 Fax: 07032.1549300 (Warranty) Fax: 06131.846442 (Technical) E-mail: drive@de.ibm.com IBM Storage Systems Division 5600 Cottle Road San Jose, CA 95193 www.ibm.com/storage Printed in the United States of America 11–2001 All Rights Reserved IBM and Deskstar are registered trademarks of International Business Machines Corporation.

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